Introduction

Welcome! This Step by Step book has been designed so you can read it from the beginning to learn about Microsoft Outlook 2016 and then build your skills as you learn to perform increasingly specialized procedures. Or, if you prefer, you can jump in wherever you need ready guidance for performing tasks. The how-to steps are delivered crisply and concisely—just the facts. You’ll also find informative, full-color graphics that support the instructional content.

Who this book is for

Microsoft Outlook 2016 Step by Step is designed for use as a learning and reference resource by home and business users of Microsoft Office programs who want to use Outlook to manage email messages, calendaring, contact records, and task lists. The content of the book is designed to be useful for people who have previously used earlier versions of Outlook, and for people who are discovering Outlook for the first time.

The Step by Step approach

The book’s coverage is divided into parts representing general Outlook skill sets. Each part is divided into chapters representing skill set areas, and each chapter is divided into topics that group related skills. Each topic includes expository information followed by generic procedures. At the end of the chapter, you’ll find a series of practice tasks you can complete on your own by using the skills taught in the chapter. You can use the practice files that are available from this book’s website to work through the practice tasks, or you can use your own files and Outlook items.

Download the practice files

Although you can complete the practice tasks in this book by using your own Outlook items and files, for your convenience we have provided practice files for some of the tasks. You can download these practice files to your computer from http://aka.ms/outlook2016sbs/downloads. Follow the instructions on the webpage to install the files on your computer in the default practice file folder structure.


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Outlook 2016 is not available from the book’s website. You should install that app before working through the procedures and practice tasks in this book.


As you work through the practice tasks in this book, you will create Outlook items that you can use as practice files in later tasks.

The following table lists the practice files supplied for this book.

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Ebook edition

If you’re reading the ebook edition of this book, you can do the following:

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You can purchase and download the ebook edition from the Microsoft Press Store at http://aka.ms/outlook2016sbs/detail.

Get support and give feedback

This topic provides information about getting help with this book and contacting us to provide feedback or report errors.

Errata and support

We’ve made every effort to ensure the accuracy of this book and its companion content. If you discover an error, please submit it to us at http://aka.ms/outlook2016sbs/errata.

If you need to contact the Microsoft Press Support team, please send an email message to [email protected].

For help with Microsoft software and hardware, go to http://support.microsoft.com.

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