3. Adding or Changing Information After the Initial Company Setup

Introduction

In Chapter 1, “Setting Up Your Company Accounts with the EasyStep Interview,” you learned how to create a new company. Whether you went through the Express Start, EasyStep Interview, or another method, QuickBooks gathers some necessary information for you to start using QuickBooks.

However, you might find that you need to enter more information into your QuickBooks company file after you complete the initial setup. Using the information presented in this chapter, you can customize your QuickBooks experience so that the program produces exactly the results your company requires, as well add additional information that you might have skipped over or not thought of during the initial company setup process.

QuickBooks uses lists to keep track of everything, including your chart of accounts, your company’s vendors and customers, employees, jobs on which you’re working, different options for terms of payment, payroll items that are used for paychecks, and more. All the information entered on QuickBooks forms is stored in a list. This chapter explains how you add to lists, change information already existing on lists, change the placement of list entries, sort lists, remove entries from lists, and combine list entries. When you change an item on a list, those changes carry through to the forms you use in QuickBooks and the reports you create.

Setting General Preferences

QuickBooks’ general preferences affect the way the program works and provide you with an opportunity to set technical performance options, such as what happens when you press the Enter key, how information displays on your screen, and how the editing features work. After you use QuickBooks for a while, you might want to revisit the general preferences and make changes to those preferences to make your time spent in QuickBooks easier or more efficient.

Set Personal General Preferences

Image Open the Preferences dialog box by selecting Edit, Preferences.

Image Click General on the left side of the Preferences dialog box.

Image Click the My Preferences tab if that tab is not already selected.

Image Check the Pressing Enter Moves Between Fields box if you want to use the Enter key to move between fields the way the Tab key works; otherwise, pressing Enter typically completes a transaction.

Image Check the Automatically Open Drop-Down Lists When Typing box if you want QuickBooks to always display a list of options for your data fields.

Image Check Beep When Recording a Transaction to hear a “beep” sound every time you complete a transaction.

Image If you want to type 1234 and have it appear as 12.34, check the Automatically Place Decimal Point box; otherwise, 1234 appears as 1,234.00.

Image Check the Warn When Editing a Transaction box to have a pop-up box appear every time you make changes to a previously saved transaction.

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Did You Know?

You can override customer or vendor information entered by QuickBooks. When you begin a transaction, such as writing a check, you can change the information that fills in automatically right on the form you are using.


Image Check Bring Back All One Time Messages to restore the pop-up reminder messages that gave you an option to not see the messages again.

Image Click here to Turn Off Pop-up Messages for Products and Services (or uncheck if you want to start seeing them again).

Image When you check Show ToolTips for Clipped Text and then place your mouse over a field where the text is too long, QuickBooks displays the extended text.

Image The Warn When Deleting option causes a pop-up warning to appear whenever you attempt to delete a transaction or an item that hasn’t been used.

Image Check Keep QuickBooks Running for Quick Startups to keep QuickBooks running in the background so it’s ready when you need it.

Image Check Automatically Remember Account or Transaction Information if you want QuickBooks to read your mind. When using the recall options, as soon as you start typing, QuickBooks finds the customer or vendor that matches your entry and fills in the appropriate information.

Image Select Use Today’s Date as Default for new transactions, or you can choose the Use the Last Entered Date as Default box instead.

Image Choose how you want QuickBooks to treat customized descriptions that you enter on forms—keep the description you enter on a form even if you change the item selection (Always), remove the description when an item is changed (Never), or Ask with each circumstance.

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Did You Know?

If you check Automatically Remember Account or Transaction Information, you can choose to either have QuickBooks automatically recall name and amount information from the last transaction you entered for this name, or you can choose to have QuickBooks prefill the account only and not the previous amount (recommended).


Set Company General Preferences

Image With General still selected on the left side of the Preferences dialog box, click the Company Preferences tab.

Image Choose whether you prefer to have time shown in Decimal or Minutes format. The Minutes choice is significant if you use QuickBooks for tracking time.

Image Check the Always Show Years as 4 Digits (1999) box, or uncheck the box if you want to display two-digit years.

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Did You Know?

In QuickBooks Online, click the gear icon (in the upper-right corner) to access Company Settings. This is where you can customize QuickBooks Online for your preferences and business needs.


Image If you change the vendor or customer information on a form, QuickBooks prompts you to update the customer or vendor record. Select the Never Update option to prevent changes to the customer or vendor information.

Image Checking the box to Save Transactions Before Printing results in QuickBooks automatically saving your forms when you click the Print button on the form.

Image Click OK.

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Timesaver

You can quickly update customer or vendor information while filling out a form. With your cursor in the customer or vendor field, press Ctrl+L to open the Customer or Vendor List. Double-click the name of the customer or vendor you want to edit, make your changes, click OK to save the changes, and then press Esc to close the list.



Important

Save your changes. Any changes you make in the QuickBooks Preferences dialog box are ignored by the program if you click the “X” or press Esc to close the Preferences window. Be sure to click OK to save all your changes.


Setting Desktop View Preferences

If you use QuickBooks on someone else’s computer, you might see a program that looks different from your own. This is because you can customize the appearance of your QuickBooks program in a variety of ways. You might prefer to see a separate QuickBooks window on your screen for each transaction that is in progress, whereas other users might want to fill the screen with a single window or choose a different color scheme. If you use QuickBooks on a network, each user can have separate desktop settings. For that reason, you see that there are only My Preferences available among the desktop view choices, and no Company Preferences from which to choose.

Image Select Edit, Preferences and then click the Desktop View option on the left side of the dialog box.

Image Click the My Preferences tab.

Image Choose whether you want to see one QuickBooks window at a time or multiple windows. Note that if you select One Window, you can still open multiple windows in QuickBooks; the windows are layered instead of appearing separately.

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Did You Know?

You can change your screen resolution. If you can’t see all your QuickBooks windows in your screen, your screen resolution might need to be adjusted. Right-click on the desktop of your computer and click Screen Resolution to change the settings until you find a resolution appropriate to your QuickBooks program. The higher the numbers you select, the smaller your screen items appear, and more items fit on your screen.


Image Select an option for the display of your desktop. If you choose the Save When Closing Company option, every time you open QuickBooks, the program reinstates the way your screen looked the last time you closed the program. Select Save Current Desktop to select items you want QuickBooks to restore when you open the program. After you save the desktop, a new selection, Keep Previously Saved Desktop, is automatically added. When you select Don’t Save the Desktop, your desktop returns to the QuickBooks startup desktop each time you reopen the program.


Important

Saving a desktop can slow your program’s performance. The more items you have open on your desktop, the more time it takes QuickBooks to open if you choose one of the options to save open items on your desktop.


Image Check the Show Home Page When Opening a Company File box if you want to display the new Home page each time you open QuickBooks.

Image Check Switch to Colored Icons/Light Background on the Top Icon Bar if you do not want the grayscale icon bar.

Image The two buttons in the Windows Settings area open Windows program dialog boxes that give you format options that affect Windows on your computer, not just in QuickBooks.

Image Select from a variety of color schemes for your desktop display.

Image Click OK.

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Did You Know?

You can get creative with your QuickBooks program. Use the Color Scheme option in the Desktop View preference to change your program to fit your mood. Choose from an array of 15 color choices. Experiment to see which ones you enjoy working with the most. Only the colors change when you choose a color scheme. The program works exactly the same with every color choice. If you have more than one company file, using different color schemes is a big help to know which file is open.


Setting Accounting Preferences

Accounting preferences are rules for your QuickBooks program that relate to your company’s unique way of using this program. Included in this section are explanations of how to turn on or off the account numbering feature and how to use other important features such as class tracking and automatically assigning numbers to journal entries. The option to require users to enter account numbers on QuickBooks forms is also described here.

Image Open the Preferences window by selecting Edit, Preferences. Click Accounting on the left side of the window.

Image Click the Company Preferences tab at the top of the window.

Image Check the Use Account Numbers box to turn on the account numbers feature.

Image Check the Show Lowest Subaccount Only box if you use account numbers and you want to shorten the account name that displays on a transaction.

Image Check the Require Accounts box to prevent a user from exiting a form without entering related account information. When this box is left unchecked, transaction information not assigned to accounts gets placed in the Uncategorized Income or Uncategorized Expense accounts.

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See Also

See “Setting Up Classes” on page 266 for information about creating and using the QuickBooks Class feature.



Did You Know?

Turning off account numbers does not remove the numbers. If you decide to turn off the account numbers option (for example, if you want to print a report that doesn’t display account numbers), the numbers you assigned to accounts remain in place. The next time you turn on account numbers, all the numbers return.


Image Check the Use Class Tracking box to enable the Class feature in QuickBooks. If you check this feature, you have an option of requesting that the user be prompted to assign classes.

Image Check the Automatically Assign General Journal Entry Number box if you want QuickBooks to keep track of the last journal entry number you used and automatically increment the number for the next journal entry.

Image Check the Warn When Posting a Transaction to Retained Earnings box if you want QuickBooks to provide a pop-up warning when changes are about to be made to Retained Earnings.

Image Check the Date Warnings options and set a range of days in the past and the future if you want to receive a warning box alerting you to transactions that have dates outside the designated range.

Image Click Set Date/Password to set up a closing date and password protection for entries that occurred before your closing date.

Image Check Exclude Estimates, Sales Orders and Purchase Orders from Closing Date Restrictions if you want them excluded.

Image Indicate a date in the Closing Date field after which no entries can be made to your company file unless a password is entered.

Image Enter a password to protect entries that occurred before your closing date.

Image Re-enter the password.

Image Click OK.

Image Click OK to close the Preferences window.

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Adding Accounts

There are many reasons to add accounts to your existing list of accounts. The standard account list provided by QuickBooks might not be sufficient or your company might have grown to add new types of income and you need accounts to reflect that change. You might have incurred a new expense that doesn’t fit into any of the existing account categories, or you might simply want to change the names of the accounts. Whatever the reason, adding or changing account names is simple.

Image Open the Chart of Accounts window by selecting Chart of Accounts from the Lists menu or Company menu.


Timesaver

You can also open the Chart of Accounts window by clicking the Chart of Accounts icon in the Company section of the Home page, or by pressing Ctrl+A.


Image Click the Account button at the bottom of the window and select New from the drop-down menu, or press Ctrl+N.

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Image In the Add New Account: Choose Account Type window, select the type of account. Cost of Goods Sold has been selected in the figure. The information that displays in the next screen is determined by the type of account you choose.

Image Click Continue.

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Did You know?

In QuickBooks Online, you can turn on account numbers by clicking the gear icon (in the upper-right corner) to access Company Settings. Then, click Company, Account Numbers to check the box to turn them on and check Show Account Numbers if desired too.

To access the chart of accounts, click the gear icon and select Chart of Accounts. Similar to the desktop version of QuickBooks, you can add New, Edit, Merge, and Delete (instead of Make Inactive) accounts as needed.


Image Enter a unique name for this account. The name you enter appears on company financial statements, so be sure the spelling and capitalization are correct.

Image If this account is to appear on financial statements as a subaccount of another account, check the Subaccount Of check box and select the parent account from the drop-down list.

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Image Enter an optional description for this account. The Description field, and, if visible, the Note or Bank account fields are optional fields.

Image Use the Tax-Line Mapping drop-down list to select a tax line for this account if you plan to use QuickBooks to prepare information for your company’s income tax return. Pick the line on which information from this account is to be summarized on your tax return.

Image Your new account window might include an Opening Balance field. If there is a balance in the account when you begin using QuickBooks, enter that balance in this field.

Image Click a Save option.

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See Also

See “Assigning Tax Lines to New or Existing Accounts” on page 310 for information on the tax lines feature.



See Also

See “Understanding the Opening Balance Equity Account” on page 374 for information on what happens when you enter an opening balance.


Using Account Numbers

QuickBooks automatically assigns account numbers to your standard list of accounts. (These numbers aren’t displayed initially.) You can accept these numbers or change them. You can see a list of suggested account numbers by going to Help and typing in the search box account numbering. Follow the link to view an example of the standard account numbers.

Image Turn on account numbering by selecting Edit, Preferences, and selecting Accounting in the Preferences window.

Image Click the Company Preferences tab, and then check the Use Account Numbers option to make account numbering available for your company.

Image Click OK to save this change.

Image

Image View account numbers by pressing Ctrl+A to open the Chart of Accounts window.

Image Add or change an account number by clicking once on the account name, and then pressing Ctrl+E to edit the account.


Timesaver

You can also click the account name. Click the Account button at the bottom of the Chart of Accounts window and select Edit Account from the menu.


Image Enter the account number for this account.

Image Click Save & Close to save the new account number.

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Did You Know?

Your financial statements are ordered first by type of account and then in account number order. When you assign account numbers, those numbers are treated as if they are a part of the account name, and any financial statements that appear in account name order are ordered by type and then chronologically by account number. Keep this in mind when selecting account numbers for your accounts, so the accounts on your financial statements will be ordered correctly.


Sorting Lists

Sometimes the list you see isn’t the list you need. There are several ways that you can change how your list is sorted. If you’ve sorted a list and decide that the result isn’t what you need, you can easily return your list to the way it was originally sorted. If your list contains subaccounts, you can choose to retain the subaccount indentations when sorting.

Image Select a list from the Lists menu to display that list on your screen.

Image Click the heading of one of the columns to sort the list by that column. Notice that an up arrow displays at the top of the column, indicating that the list is sorted by that column alphabetically or numerically (depending on the type of content) in ascending order.

Image Click the column arrow once to change the direction of the arrow and change to a descending sort order.

Image Click the heading of any other column to sort by that column.

Image Click the diamond that displays to the left of the first column to return the list to the default sort order.

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Did You Know?

In QuickBooks Online, you have a Product and Services List instead of an Items List. You cannot rearrange or move list items in QuickBooks Online like you can in the desktop versions of QuickBooks. You can access Lists by clicking the gear icon (in the upper-right corner). Similar to the desktop version of QuickBooks, you can add New, Edit, Merge, and Delete (instead of Make Inactive) list items as needed.



Did You Know?

However a list is sorted when you close the list, the same sort order remains in place the next time you view the list.



Did You Know?

The default order depends on the list you are viewing. For example, the Chart of Accounts List is sorted first by Type, and then alphabetically by Name or Account Number (see “Using Account Numbers” earlier in this chapter).


Displaying Lists on Forms

When you fill out a form, remember that all the information you enter on the form comes from your lists. Customers, vendors, product names, types of service, account names, shipping options, and payment terms all reside on lists. You don’t have to guess how a vendor’s name is spelled or the specific name of a product. You can display the appropriate list, select the item you need, and then close the list and complete your form.

Image Open a form. For this example, an invoice has been opened.

Image Place your cursor in a field (for example, the Vendor field, Customer field, or Item field) on your form.

Image Method #1: Click the drop-down arrow that displays in the field.

Image Scroll as needed and click an item on the list to select it.

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Image Method #2: Instead of clicking the drop-down arrow, you can press Alt+down arrow on your keyboard.

Image Use the arrow up or down keys on your keyboard to the select the item you want and hit Enter.

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Image Method #3: Simply begin typing the list name, and QuickBooks autofills the field with a name that begins with the matching letter. For example, enter “Fra” and you can quickly select Framing from the list by tabbing to the next field (not shown).

Image Method #4: With your cursor in the field you want to fill, press Ctrl+L. A separate list window displays.

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Image Arrow down to the item you want (not shown).

Image Press Ctrl+U. The item is selected and placed in the appropriate field (not shown).


Did You Know?

You can jump to a spot in a list. Instead of using the down arrow to move through a list, type the first letter of the item you want to choose and arrow down from that point on the list to the appropriate item.


Adding Customers

By using QuickBooks to keep track of your customers, you can personalize their billings, send invoices and mailings effortlessly, and see at a glance the status of their accounts. QuickBooks provides you with built-in fields for entering detailed information about each of your customers.

Add Customers

Image Click the Customers icon on the toolbar.


Timesaver

Alternatively, you can click the Customers icon on the Home page or press Ctrl+J.


Image Click the New Customer & Job button at the top of the Customer Center window and then click New Customer from the drop-down menu (or press Ctrl+N).

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Did You Know?

If a balance is due from this customer at your company’s QuickBooks start date, you could enter the amount and the start date in the Opening Balance field. However, it is preferable to enter these amounts as the original invoices so the reports are accurate.



See Also

See “Adding Multiple List Entries: Customers, Vendors, or Items” on page 97 for information on adding customers more quickly and efficiently.


Image On the Address Info tab, enter the information you have about this customer, including company name, full name, and job title.

Image Enter additional info such as main phone, mobile number, email address, and more. Note you can select the fields desired from the drop-down lists based on the information for the customer. You can select fields from drop-down lists for website, Facebook, Twitter, and Skype ID based on your needs and preferences.

Image Enter the Invoice/Bill To address for the invoice. Clicking the Copy button enables you to quickly transfer address information from the Bill To address field to the Ship To field. Note you can add more than one Ship To address and edit or delete the shipping addresses as needed.

Image Click the Payment Settings tab to progress to the next customer information screen.

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Image Enter an Account No. if applicable.

Image Select the Payment Terms for the customer or Select Add New to create your own terms.


See Also

See “Creating Payment Terms” on page 270 for information on setting up payment terms for your customers.


Image Select a Preferred Delivery Method of E-mail, Mail, or None.

Image Enter a Preferred Payment Method for the customer.

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Image Enter the customer’s Credit Card Information if you use Intuit Merchant Services to process credit card payments from QuickBooks.

Image Enter a Credit Limit for the customer if applicable.

Image Enter Price Level if applicable and available in your version of QuickBooks.

Image Select the appropriate criteria for Add Online Payment Link to Invoices if you subscribe to this service.

Image Click the Sales Tax Settings tab to progress to the next customer information screen.

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Image If your company is required to collect sales tax from this customer, you should identify the Tax Code that applies to this customer and indicate that the customer is taxable in the Sales Tax Information section of the window.

Image Select the appropriate Tax Item or and a New Item if needed.

Image If the customer is tax exempt, enter the Resale No (or exemption number).

Image Click the Additional Info tab to progress to the next customer information screen.

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Image If you plan to track customer type, choose from the drop-down type menu options or select Add New to create a new type.

Image Enter the initials of the REP for the customer.

Image You can use the Custom Fields area to create useful fields of your own. Click the Define Fields button to add your own fields to this area.

Image Click the Job Info tab to enter information such as job description, type, status, start date, projected end date, and end date (not shown).

Image Click OK.

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Working with the Customer Center

When using the Customer Center, you can easily see detailed information about your customers, such as the amount the customer owes you, jobs in progress, informational notes, and pending estimates. This information is readily available by simply clicking on the Customer Center icon, even when you are working on a customer form.

Image From the icon bar, select Customers.

Image Arrow or scroll down to select the particular customer whose information you want to view.

Image View the customer information and click Edit (the pencil icon) to modify if needed.

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Image Click the customer name and then click the QuickReport button to view the details of transactions relating to this customer. Press Esc to close the QuickReport.

Image Alternatively, click on the Transactions tab to see details of transactions.

Image Click the Show drop-down list to select from a variety of transactions to display.

Image Filter the data. The filtering options vary depending on the option you choose in the previous step.

Image Filter for a specific date range.

Image Click Contacts to manage contacts for the customer.

Image Click To Do’s to add, edit, or manage To Do’s for the customer.

Image Click the Notes tab to retrieve or enter informational notes about this customer or related jobs.

Image Click Sent Email to see the history of emails sent to the customer.

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Image Right-click a customer to access a menu of tasks, reports, and more.

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Image Click the Transactions tab in the Customer Center to view a list of transactions for all customers.

Image Choose the type of transaction you want to view.

Image Click the Filter By drop-down arrow to choose whether you want to see all the transactions for the type you selected, or particular transactions. For example, you can choose to filter the list by All Estimates or Open Estimates.

Image Click the Date field to select a date range for the transactions that appear on the list.

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Did You Know?

In Customer Notes, you can create New To Do’s to make an entry in your Reminders List. More information about using the QuickBooks reminders feature can be found in Chapter 7, “Using Time-Saving Features.”


Adding Vendors

Vendors are businesses and people who regularly sell you goods and services. When you enter vendor information in QuickBooks, you have all the details you need to contact your vendors, prepare purchase forms, process year-end 1099 forms, write checks, and create reports of your company’s spending.

Enter Vendor Address and Payment Information

Image Click the Vendors button on the toolbar. In the Vendor Center, select the Vendors tab. Click the New Vendor button at the top of the Vendor List.


Timesaver

You can also click the Vendors icon on the Home page to open the Vendor Center. To open the New Vendor window, press Ctrl+N from within the Vendor Center.


Image Enter a name for the vendor. This is the name you will use to select the vendor from your Vendor List. It doesn’t have to be the name printed on vendor forms or checks.

Image If a balance is due to this vendor at your company’s QuickBooks start date, enter the amount and the start date in the Opening Balance field. However, it is preferable to enter these amounts on a vendor bill form so the reports are accurate.

Image Enter the vendor’s legal name in the Company Name field. This is the name that displays on forms you prepare for this vendor.

Image Enter the information you have on the vendor for the main phone, mobile number, email address, and more. Note you can select the fields desired from the drop-down lists based on the information for the customer. You can select fields from the drop-down lists for website, Facebook, Twitter, and Skype ID based on your needs and preferences.

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Image Enter the Billed From address for the invoice. Clicking the Copy button enables you to quickly transfer address information from the Billed From address field to the Shipped From field.

Image Click the Payment Settings tab to progress to the next customer information screen.

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Image Enter an Account Number. This is the number that this vendor has assigned to your company. If you print your checks from your QuickBooks program, the account number displays on the memo line of the checks.

Image In the Payment Terms field, enter the terms your vendor has given you, if applicable. The payment terms you enter allow your QuickBooks program to calculate the due date of payments owed to this vendor.

Image If there is a name other than the company name that needs to appear on checks to this vendor, enter that name in the space provided.

Image If the vendor has assigned a credit limit to your account, enter that amount in the Credit Limit field.

Image Enter the Billing Rate Level for the vendor if applicable (not available in all versions of QuickBooks).

Image Click Tax Settings.

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See Also

See “Adding Multiple List Entries: Customers, Vendors, or Items” on page 97 for information on adding vendors more quickly and efficiently.


Enter Vendor Information: Tax and Account Settings and Additional Information

Image If you are required to supply this vendor with a 1099 form, check the Vendor Eligible for 1099 box and enter the vendor’s tax identification number.

Image Click the Account Settings tab.

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Image Select the account(s) to prefill when you enter bills for this vendor.

Image Click Additional Info.

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See Also

See “Issuing 1099 Forms” on page 62 for information on providing vendors with year-end 1099 forms.


Image For categorizing purposes, enter the type of goods or service you acquire from this vendor in the Vendor Type field.

Image You can use the Define Fields button to create new fields that are customized to your business needs.

Image Click OK to complete the entries for this vendor.

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See Also

See “Understanding the Opening Balance Equity Account” on page 374 for information on what happens when you enter an opening balance.



Did You Know?

You can make address changes right on the forms. When you use forms such as purchase orders, bills, and invoices, you can change the address of vendors and customers right on those forms. QuickBooks prompts you, asking whether you want the new address information to be available the next time. If you click Yes, the address information is changed for the appropriate vendor or customer.


Adding Items

An item is a description that displays on your purchase and sales forms. Services and products that you buy and sell are items, as are the charges related to those services and products, including discounts, freight charges, late fees, and sales tax. At any time you can add to your item list, increasing the number of items that can be entered on your company’s forms.

Image To create a new item, open the Item List by clicking Item List on the Lists menu or the Customers menu. Press Ctrl+N (or right-click and select New) to open the New Item window.


Timesaver

You can also open the Item List from the Home page by clicking the Items & Services icon.



See Also

See “Adding Multiple List Entries: Customers, Vendors, or Items” on page 97 for information on adding items more quickly and efficiently.


Image Select the type of item from the Type drop-down list. Your item type must be selected from one of the ten categories offered in this list. Inventory Part is selected in this example. Your screen might differ if you select a different item type.


Important

Be careful when selecting an item type. Most item types are permanent choices and cannot be changed after they’ve been selected.


Image Enter a name by which you will identify this item when you enter the item on purchase and sales forms.

Image If the item is to be a subitem of another item, check the Subitem Of box and enter the parent item.

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Image Enter the description you use for this item on purchase forms such as purchase orders and bills.

Image In the Cost field, enter the amount you pay when you purchase this item. If the cost varies with each purchase, leave the field blank and enter the cost on the bill when you enter the actual purchase in QuickBooks.

Image Enter the account to which you will charge the expense for this item in the COGS Account field.

Image If you purchase this item from the same vendor time after time, enter the vendor name in the Preferred Vendor field. Otherwise, leave this field blank and enter the vendor name on the bill each time you purchase the item.

Image If you are creating an inventory item, in the Asset Account field, enter the account to which this item is added when purchases are made. This field might not appear, depending on the type of item you are creating.

Image If you are entering an inventory item, enter the number of the items necessary to trigger a reorder in the Reorder Point (Min) field and the Max point, too. Enter also the quantity of items currently on hand.

Image Enter the description of the item as it displays on an invoice.

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Did You Know?

You can type your choice or choose from the drop-down list. When you enter information in a field that contains a drop-down list, you have the choice of clicking the arrow and choosing from the selections on the drop-down list, or you can type the entry in the field. If the entry you type does not appear on the drop-down list, QuickBooks gives you the opportunity to QuickAdd the new entry to your list.


Image In the Sales Price field, enter the amount you normally charge for this item. If the sales price varies with each sale, leave the price blank and enter the price on the actual invoice when the item is sold.

Image Indicate whether the item is taxable in the Tax Code field.

Image Enter the account to which income from the item’s sale is credited in the Income Account field.

Image Click OK.

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Did You Know?

QuickBooks offers a Unit of Measure inventory option. (You cannot turn on Units of Measure in QuickBooks Pro.) Click the Enable button in the Unit of Measure area of New Item window to define the unit of measure for an item (if you have QuickBooks Premier or QuickBooks Enterprise). If the button doesn’t appear, turn on the Unit of Measure feature by selecting Edit, Preferences, Items & Inventory, Company Preferences, and clicking Enable. Define measurement units such as foot, yard, pound, or whatever is appropriate for the inventory item. Multiple units of measure enable you to purchase, store, and sell in different units. For example, a fabric store might purchase fabric by the bolt, count it in inventory by the number of yards on the bolt, and sell it by the foot, thus using a set of three units of measure.


Adding Multiple List Entries: Customers, Vendors, or Items

Previously in this chapter, it was explained how to add customers, vendors, or items one at a time. However, if you have several entries to make, it is more efficient to use the Add/Edit Multiple List Entries described in this section. This feature is especially helpful if you have a spreadsheet with the list information to enter into QuickBooks.

Image Select Lists, Add/Edit Multiple List Entries. Note when you add a new customer, vendor, or item, you can also select Add Multiples to access this feature (not shown).

Image Select Customers, Vendors, or an Item (select the specific type of item).

Image Click Customize Columns to add, remove, or move columns to match if you need to match a spreadsheet that will be copied into QuickBooks.

Image If you are not copying from a spreadsheet, then begin typing in the data into the QuickBooks “spreadsheet.” Quickly enter repeating data by selecting a row and right-clicking to duplicate information. You can right-click a cell in a column and copy down, too. Right-click to access a menu of options (not shown).

Image Click Save Changes.

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Did You Know?

In QuickBooks Online, you can import list information (chart of accounts, customers, vendors, or products and services) from an Excel spreadsheet. To import lists, click the gear icon (in the upper-right corner) and click Import Data.


Adding Information “On-the-Fly”

When you need to add an item to your Items List, a customer to your Customer List, a vendor to your Vendor List, or any other piece of information to a list in QuickBooks, you can open the list and add the item, a process that described previously in this chapter. Alternatively, you can add the item “on-the-fly,” which is to say that you can open a form, such as an invoice or a bill, and simply enter the name of the piece of information you want to add to a list. When that name represents a new entry on the list, a window displays on your screen telling you this information is not found on your company lists and asking whether you want to add the information now. Choosing to do so makes your job a bit more efficient. For purposes of this demonstration, the next example adds a customer on-the-fly. The technique shown here can be used on any QuickBooks form, for any QuickBooks List.

Image Open an invoice by selecting Create Invoices from the Customers menu.


Timesaver

You can also open an invoice by clicking the Invoices icon on the Home page.


Image In the Customer:Job field, enter the name of a customer not already in your Customer:Job List.

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Image Click in another field of the form or press Tab to move to the next field. A Customer:Job Not Found window displays.


Did You Know?

Invoice forms vary. The invoice form that displays on your screen might vary slightly from the one shown here, depending on the standard type of invoice you chose for your company in the EasyStep Interview.


Image You have three choices relating to this customer. Click Quick Add to add only the customer name to your Customer:Job list; you are ready to complete the form.

Image Click Set Up to open the New Customer dialog box, where you can enter all the pertinent information about this customer.

Image Click Cancel to close the Customer:Job window. You cannot complete the invoice form until you either add this customer to your Customer:Job list or enter a different customer name.

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Did You Know?

Another way to initiate adding a piece of information on-the-fly is to click in a field of your form that has a drop-down list associated with it and then select Add New, which is always the first entry on the list. Clicking Add New immediately opens the dialog box you need to set up the new customer, vendor, item, or whatever you have chosen.



Did You Know?

You can add info on-the-fly. In QuickBooks Online, you can add list items (customers, vendors, accounts, products, and services) on-the-fly, too.


Moving Items on a List

By default, QuickBooks sorts lists in a particular order. The Customer and Vendor Lists are alphabetized; the Item List is sorted first by type of item and then alphabetized within each type. The list order is carried over to reports and statements. You can change the order of items on your lists. When you change the order on a list, the change remains permanent and carries through to your reports.

Image Open a list by selecting the list from the Lists menu. For purposes of this example, the Chart of Accounts list has been selected.

Image Scroll to the area of the list you want to reorder (not shown).

Image Place your mouse pointer on the small diamond to the left of the account you want to move. The mouse pointer becomes a four-sided arrow.

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Image Drag the account diamond to the new location on the list.

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Image Release the mouse. The account has been moved. The next time you open the list, the account will still be in its new location.

Creating Subitems

You might have noticed that when you set up a new item, customer, vendor, or account, you can designate that the item is a subitem, a lower-level item under a parent, or leader item. If you didn’t designate the substatus when you first entered the information, you can do so at any time. Open the appropriate list and simply drag the item to its new parent, and then drag to indent.

Image Open a list. This example uses the Chart of Accounts List. You can open this list quickly by pressing Ctrl+A.

Image Place your mouse pointer over the diamond to the left of the item that is to become the subitem. The mouse pointer turns into a black four-sided arrow.

Image Drag the mouse pointer so that the item is located directly beneath the item that will be its parent. A dashed horizontal black line displays where the item is to move. In this example, subitems can only be placed with other accounts of the same type.

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Image Release the mouse pointer.

Image Again, place your mouse pointer over the diamond to the left of the item that is to become the subitem.

Image Drag the mouse pointer slightly to the right. A dashed vertical black line displays where the item is to move.

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Image Release the mouse pointer. The item is now indented beneath its parent (the way Bond Expense is indented beneath Job Expenses).

Editing Information on a List

From time to time, you need to edit information on your lists. You might notice a spelling error, need to change an address, add notes, or add other information that you want to save.

Image Open a list. For this example, the Item List is used. You can open this list by selecting Item List from the Lists menu.

Image Scroll to the item you want to edit. Some of the item information is displayed to the right of the item name.

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Image Double-click the name of the item. The Edit Item window displays.

Image Make your changes or enter new information about this item. In this example, the rate for repair work has been changed from $35.00 to $40.00.

Image Click OK to save the information.

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Marking List Items Inactive

If you have a vendor who is no longer available as a current supplier, you can hide the vendor’s name so it no longer displays on the list. This way, you won’t run the risk of choosing that vendor by mistake. Also, the vendor you hide is no longer included in reports, although if you prepare a report that includes a time period where the vendor was still active, it will show up on the report.

Mark a List Item Inactive

Image Open a list. This example uses the Vendor List, found by opening the Vendor Center.

Image Click the name of a vendor you want to mark as inactive.

Image Right-click the vendor name and then select Make Vendor Inactive.

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Did You Know?

At the top of the Vendor List, change the view to All Vendors to see inactive members of the list. Inactive list members appear with an X to the left of their names.



Did You Know?

The Vendor List displayed in this task is one type of list. This list, like the Customer List and the Employee List, is displayed as part of the Center to which it relates. The other type of list is a standalone list like the Chart of Accounts and the Item List. For these lists, the process of making a list entry inactive is the same as described in this task. To view inactive entries in a standalone list, place a check in the Include Inactive check box that displays at the bottom of these lists.



Did You Know?

In QuickBooks Online, instead of Make Inactive, you might see the option to delete list items (accounts, customers, vendors, products, and services). If the item has any activity or cannot really be deleted, it is essentially made inactive. You can restore “deleted” items if needed as well.


Change the Inactive Status of List Entries

Image Hiding information on a list is not a permanent situation. Display hidden entries by checking the Include Inactive box that displays in some lists, or choose to display the entire list shown here by selecting All Vendors.


Timesaver

When you display inactive members of a list, those entries appear with an X to the left of the listing. Displaying the inactive members does not change their inactive status.


Image Right-click an inactive list entry, and then select the Make Vendor Active choice to change the status back to Active.

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Deleting Entries on a List

You can remove list entries that have never been used. This option generally applies to account names that QuickBooks entered when you first set up your company and that you never intend to use, but you can also use this procedure for other information you don’t need. For example, if you open the Terms List and see several options for payment terms that your company doesn’t use, you can delete the unwanted choices.

Delete a List Entry

Image Open a list. This example uses the Chart of Accounts List.

Image Click the account you want to delete.

Image Right click the account (or click the Account button at the bottom of the dialog box); then select Delete Account from the drop-down menu. On a list that displays in one of the Centers, right-click on the list entry you want to delete, and then choose Delete from the pop-up menu.

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Image Click OK when the Delete Account window displays.

Image Click Cancel if you change your mind and want to keep the account.

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Timesaver

There’s a shortcut for deleting list entries. Select the entry you want to delete, and then press Ctrl+D.


Merging Entries on a List

If you try to delete an entry from one of your lists and are prevented from doing so, it is because the entry was used at some time in the past on at least one of your company’s forms. QuickBooks does not allow you to remove any member of a list that displays on a form. In lieu of deleting, you can make that list entry inactive by hiding it (see “Marking List Items Inactive” previously in the chapter), or you can merge the entry into another entry on the same list. You can merge things in QuickBooks Online as well.

When you merge, you combine the unwanted entry into a different entry that you want to keep. For example, say you have a customer named Allard, Robert, but when you originally set up the customer, you entered the name as Robert Allard and used that name on an invoice form. Later you created a new customer named Robert Allerd and assigned transactions to that name. These steps teach you how to merge two records for the same customer into one customer record. Be careful with this task. It is not reversible, so be sure you have made a backup of your data.

Image Open a list. This example uses the Customer List.

Image Click the customer name you want to remove from the list but can’t because it has been used before.

Image Right-click the customer name and then select Edit Customer:Job from the drop-down menu.

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Timesaver

You can press Ctrl+E instead to get to the Edit Center window.



Did You Know?

You can’t delete an entry from a list if it has been used previously. If you try to delete the entry by pressing Ctrl+D, you receive an error message telling you the entry cannot be deleted.


Image When the Edit Customer window displays, change the Customer Name at the top of the window to the name of the customer with whom you want to merge this customer information. In this example, the customer name is changed from James Allard to James A. Allard, Publishing.


Important

Be sure to spell the name of the customer correctly. When merging one customer’s information into another’s, or when merging any two list entries, take extra care with the spelling and, if applicable, the punctuation of the name. QuickBooks recognizes a merge attempt only when the name matches exactly the name of the entry to which you are merging.


Image Click OK.

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Image Click Yes to execute the merge. The unwanted customer name is removed from the customer list, and all transactions from that customer are transferred to the customer into which you merged.

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Image Click Yes if presented with an alert telling you that this change will affect closed periods and previous financial reports (not shown).

Printing Lists

Printing a paper copy of your list provides you with a printed snapshot of the list as of today. You might want to print monthly copies of certain lists to save for comparison purposes. Or perhaps you need a printed copy of your customer list that includes telephone numbers. You can easily print your lists whenever you need them.

Print a List

Image Open the list you want to print, such as the Chart of Accounts, Item List, Vendors List in the Vendors Center, and so on.

Image To print a simple copy of the list, without adding any formatting, press Ctrl+P.

Image In the Print Lists window that displays, click the Print button to print the list.

Image Alternatively, click the Reports button at the bottom of the list to see a selection of reports you can produce and print.

Image Depending on the list you opened, the choices vary. Select the list you want to print.

Image Click the Reports on All Accounts option at the bottom of the Reports menu to see other options. After selecting a report, click the Print button on the report.

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Image To print a list that opens in one of the centers, such as the Customer:Job List, open the Center and then click the Print button that displays at the top of the list. Choose from the menu options that appear.

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Searching for Transactions

If you are looking for a particular transaction, such as a payment you received or check you wrote, you can find the transaction by using the search feature in QuickBooks.

Image Select Edit, Search to open the Search window (or press F3).

Image Enter the name, amount, or other information based on what you are trying to locate.

Image Click the Go button.

Image You see the search results on the right side and summarized on the top left.

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Important

Be careful when editing transactions. If you edit a transaction that has already been recorded, you run the risk of changing information that has already been used on financial statements or in bank reconciliations. Proceed with caution whenever you change a QuickBooks transaction.



Did You Know?

In QuickBooks Online, click the magnifying glass on the toolbar (top, middle of each screen) to search for transactions or click Advanced Search if needed. To see recent transactions, click the clock icon on the toolbar.


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