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End User License Agreement
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End User License Agreement
by Valerie Mathieu
A Customer-oriented Manager for B2B Services
Cover
Title Page
Copyright
Foreword
Preface
PART 1: Understanding the Fundamentals of Customer Orientation in B2B Services
PART 2: Knowing the Customer
PART 3: Making the Most of the Offer
PART 4: Delivering the Service
Conclusion
References
Index
End User License Agreement
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A Customer-oriented Manager for B2B Services
WILEY END USER LICENSE AGREEMENT
Go to
www.wiley.com/go/eula
to access Wiley’s ebook EULA.
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