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Administrative Assistant's and Secretary's Handbook, 5th Edition
Author Jennifer Wauson , Kevin Wilson , James Stroman
From managing the phones, coordinating meetings, and preparing presentations to planning events, crafting clear business communications, and deciphering legal documents, administrative assistants need to be everything to everyone, all the time. Long the gold standar....
Release Date 2014/06 -
Handbook of Strategic Account Management: A Comprehensive Resource
Author Diana Woodburn , Kevin Wilson
A compilation of the established knowledge in strategic account managementWhile companies and academics expend tremendous effort on mass marketing, they often overlook their immediate customers (which are critical in both senses) and hence the importance of strategi....
Release Date 2014/05 -
Administrative Assistant's and Secretary's Handbook, 4th Edition
Author Jennifer WAUSON , Kevin WILSON , James STROMAN
An administrative professional’s job requires a diverse range of abilities. From managing schedules, coordinating meetings, and fielding calls to planning events, deciphering legal documents, and creating PowerPoint presentations, today’s administrative ....
Release Date 2011/09 -
The AMA Handbook of Business Documents
Author Jennifer WAUSON , Kevin WILSON
Need to put it in writing? Don’t type a word without this crucial resource! Your company’s identity, products, services, and strengths are all represented by its written communications. From business plans and sales presentations to newsletters and ....
Release Date 2011/05 -
The AMA Handbook of Business Writing
Author Jennifer WAUSON , Kevin WILSON
Just because you’re not a born writer doesn’t mean you should settle for less than perfect business documents. After all, every piece you write reflects directly on the quality of the product or service your business offers. Now, this helpful guide takes....
Release Date 2010/08