CONTENTS
Part I The Human Resource Profession
Chapter 1 Human Resource Certification
HR Certification Organizations
The HR Certification Institute (HRCI)
The Society for Human Resource Management (SHRM)
The Significance of the HR Body of Knowledge
Chapter 2 U.S. Laws and Regulations
When You Have ONE or More Employees
The Consumer Credit Protection Act (1968)
The Copeland “Anti-Kickback” Act (1934)
The Dodd-Frank Wall Street Reform and Consumer Protection Act (2010)
The Economic Growth and Tax Relief Reconciliation Act (EGTRRA) (2001)
The Electronic Communications Privacy Act (ECPA) (1986)
The Employee Polygraph Protection Act (1988)
The Employee Retirement Income Security Act (ERISA) (1974)
The Equal Pay Act (an Amendment to the FLSA) (1963)
The FAA Modernization and Reform Act (2012)
The Fair and Accurate Credit Transactions Act (FACT) (2003)
The Fair Credit Reporting Act (FCRA) (1970), as Amended in 2011
The Fair Labor Standards Act (FLSA) (1938)
The Foreign Corrupt Practices Act (FCPA) (1997)
The Health Information Technology for Economic and Clinical Health (HITECH) Act (2009)
The Health Insurance Portability and Accountability Act (HIPAA) (1996)
The Immigration and Nationality Act (INA) (1952)
The Immigration Reform and Control Act (IRCA) (1986)
The IRS Intermediate Sanctions (2002)
The Labor-Management Relations Act (LMRA; Taft-Hartley Act) (1947)
The Labor-Management Reporting and Disclosure Act (Landrum-Griffin Act) (1959)
The Mine Safety and Health Act (1977)
The National Industrial Recovery Act (1933)
The National Labor Relations Act (NLRA; Wagner Act) (1935)
The Needlestick Safety and Prevention Act (2000)
The Norris-LaGuardia Act (1932)
The Occupational Safety and Health Act (OSHA) (1970)
The Omnibus Budget Reconciliation Act (OBRA) (1993)
The Pension Protection Act (PPA) (2006)
The Personal Responsibility and Work Opportunity Reconciliation Act (1996)
The Portal-to-Portal Act (1947)
The Rehabilitation Act (1973), as Amended in 1980
The Retirement Equity Act (REA) (1984)
The Sarbanes-Oxley Act (SOX) (2002)
The Securities and Exchange Act (1934)
The Service Contract Act (1965)
The Sherman Anti-Trust Act (1890)
The Small Business Job Protection Act (1996)
The Social Security Act (1935)
The Taxpayer Relief Act (1997)
The Unemployment Compensation Amendments (UCA) (1992)
The Uniformed Services Employment and Reemployment Rights Act (USERRA) (1994)
The Wagner-Peyser Act (1933), as Amended by the Workforce Investment Act (WIA) (1988)
The Walsh-Healey Act (Public Contracts Act) (1936)
The Work Opportunity Tax Credit (WOTC) (1996)
The Labor Management Reporting and Disclosure Act (1959)
The Civil Rights Act (Title VII) (1964)
The Drug-Free Workplace Act (1998)
The Equal Employment Opportunity Act (EEOA) (1972)
The Genetic Information Nondiscrimination Act (GINA) (2008)
Guidelines on Discrimination Because of Sex (1980)
The Lilly Ledbetter Fair Pay Act (2009)
The Pregnancy Discrimination Act (1978)
The Uniform Guidelines on Employee Selection Procedures (1978)
The Age Discrimination in Employment Act (ADEA) (1967), as Amended in 1978, 1986
The American Recovery and Reinvestment Act (ARRA) (2009)
The Consolidated Omnibus Budget Reconciliation Act (COBRA) (1986)
The Older Workers Benefit Protection Act (OWBPA) (1990)
For FIFTY to ONE HUNDRED or More Employees
Executive Order 11246: Affirmative Action (1965)
The Family and Medical Leave Act (FMLA) (1993), Expanded 2008, 2010
The Mental Health Parity Act (MHPA) (1996)
The Mental Health Parity and Addiction Equity Act (MHPAEA) (2008)
The National Defense Authorization Act (2008)
The Patient Protection and Affordable Care Act (PPACA) (2010)
Executive Order 13706: Paid Sick Leave for Federal Contractors (2015)
For ONE HUNDRED or More Employees
The Worker Adjustment and Retraining Notification (WARN) Act (1988)
For Federal Government Employees
The Civil Service Reform Act (1978)
The Congressional Accountability Act (1995)
The Homeland Security Act (2002)
Employment Visas for Foreign Nationals
O-1 Alien of Extraordinary Ability in Arts, Science, Education, Business, Athletics
Part II aPHR Body of Knowledge Functional Areas
HR Generalists and Specialists
HR Manager, Director, or Officer
HR Education and Certification
Employee Handbooks and Policy Manuals
Reporting and Presentation Techniques
Impact of Technology on Human Resources
Statutory Reporting Requirements
Purpose and Function of Human Resources Information Systems (HRISs)
Job Analysis Methods and Job Descriptions
Job Analysis and Affirmative Action
Job Descriptions and Job Specifications
Chapter 4 Recruitment and Selection
Alternative Staffing Practices
Employee Leasing and Professional Employer Organizations (PEOs)
Outsourcing and Managed Service Providers (MSPs)
Interviewing Skills and Techniques
Chapter 5 Compensation and Benefits
Walsh-Healey Public Contracts Act
Fair Labor Standards Act (FLSA) (1938), as Amended
Pregnancy Discrimination Act (PDA)
Family and Medical Leave Act (FMLA), as Amended
Health Insurance Portability and Accountability Act (HIPAA)
Variations in Pay: Red and Green Circle Rates
Performance-Based Merit Pay System
Differential Piece-Rate System
Marketplace Plans Under the Affordable Care Act (ACA)
Preferred Provider Organization (PPO)
Health Maintenance Organization (HMO)
Flexible Spending Account (FSA)
Health Reimbursement Account (HRA)
Employee Benefit Account Administration
Benefits: Communication Requirements
Developing Employee Self-Service (ESS) Technologies
Chapter 6 Human Resource Development and Retention
Techniques to Evaluate Training Programs
Participant Surveys and Questionnaires
Measuring Behavior: After-Action Review
Behaviorally Anchored Rating Scale (BARS)
Management by Objectives (MBO)
Performance Management Practices
Organizational Values and Goals
Performance Management Standards
Employee Performance/Behaviors
Methods for Employee Retention
Processes for Obtaining Feedback
Identifying Steps of Discipline
Documenting Progressive Discipline
When to Escalate Corrective Action
Payroll Processing—Final Paycheck
Documenting Reason for Separation
Workforce Reduction and Restructuring
Chapter 8 Health, Safety, and Security
Organizational Safety and Health Act (OSHA)
Needlestick Safety and Prevention Act
Mine Safety and Health Act (MSHA)
Health Information Technology for Economic and Clinical Health (HITECH) Act
Health Insurance Portability and Accountability Act (HIPAA)
Americans with Disabilities Act (ADA)
Americans with Disabilities Act Amendments Act
Genetic Information Nondiscrimination Act (GINA)
Family and Medical Leave Act (FMLA)
Mental Health Parity Act and Addiction Equity Act (MHPAEA)
Patient Protection and Affordable Care Act
Injury and Illness Prevention Plan (IIPP)
Theft Prevention/Loss Prevention
Chapter 9 Early HR Career–Level Tasks
Task #1—Access, Collect, and Provide Information and Data to Support HR-Related Decisions
Task #2—Comply with All Applicable Laws and Regulations
Task #3—Coordinate and Communicate with External Providers of HR Services
Task #4—Maintain Employee Data in HRIS or System of Record
Task #5—Maintain, File, and Process HR Forms
Task #6—Prepare HR-Related Documents
Task #8—Communicate Information About HR Policies and Procedures
Task #9—Communicate the Organization’s Core Values, Vision, Mission, Culture, and Ethical Behaviors
Task #10—Identify Risk in the Workplace
Task #11—Minimize Risk by Conducting Audits
Task #12—Document and Update Essential Job Functions with Support of Managers
Task #14—Manage Applicant Databases
Task #15—Screen Applicants for Managers to Interview
Task #16—Answer Questions from Job Applicants
Task #17—Coordinate Interview Logistics
Task #18—Interview Job Candidates
Task #19—Arrange for Tests and Assessments of Applicants
Task #20—Coordinate the Employment Offer
Task #21—Administer Post-Offer Employment Activities
Task #22—Communicate Compensation and Benefits Programs and Systems
Task #23—Coordinate Activities to Support Employee Benefits Programs
Task #24—Coordinate Payroll-Related Information
Task #25—Process Claims from Employees
Task #26—Resolve Routine Employee Compensation and Benefits Issues
Task #27—Conduct Orientation and On-boarding for New Hires, Rehires, and Transfers
Task #28—Coordinate Training Sessions
Task #29—Conduct Employee Training Programs
Task #30—Coordinate the Logistics for Employee Relations Programs
Task #31—Monitor Completion of Performance Reviews and Development Plans
Appendix A List of Common HR Acronyms
Appendix B Case Laws by Chapter
Chapter 4—Recruitment and Selection
Chapter 5—Compensation and Benefits
Chapter 6—Human Resource Development and Retention
Chapter 8—Health, Safety, and Security
Chapter 9—Early HR Career–Level Tasks
Appendix C For Additional Study