Home Page Icon
Home Page
Table of Contents for
Cover
Close
Cover
by Travis Lowdermilk
User-Centered Design
Dedication
Preface
Is This Book Right for Me?
Conventions Used in This Book
Using Code Examples
Safari® Books Online
How to Contact Us
Acknowledgments
People Who Helped Me Write This Book
Julian Walker
Jeff Weir
Billy Hollis
Robby Ingebretsen
Mark and Lisa
Mary Treseler and the O’Reilly Media Family
People Who Helped Me with Life
My parents
My brothers
My sister
My good friends
My coworkers
My boys
My wife
1. Our World Has Changed
2. What Is User-Centered Design?
UCD Is Not Usability
UCD Is Not Subjective
UCD Is Not Just Design
UCD Is Not a Waste of Time or Money
UCD Is Not a Bug Report
UCD Is Not a Distraction
3. Working with Users
What If I Don’t Have Access to Users?
Knowing When to Listen to Users and When to Not
Dealing with Different Types of Users
The Information Overloader
The Control Freak
The Devil’s Advocate
Dealing with Negativity
4. Having a Plan
How Do I Know Which Plan Is Right for Me?
Creating a Team Mission Statement
Defining Your Project
Collecting User Requirements
Creating Functional Requirements
Documenting Data and Workflow Models
Documenting Prototypes
Reviewing Your Documentation
5. Creating a Personal Manifesto
Exercising Restraint
Building a Narrative
Creating Personas
Creating Scenarios
6. Creativity and User Experience
Having User-Experience Goals
Creativity Requires Courage and Hard Work
Pick Up a Pencil
Creative Freedom
Understanding Your Goal
Steal (I Mean Borrow) from Others
Creativity Requires Questioning
7. Design Principles
Principle of Proximity (Gestalt Principle)
Visibility, Visual Feedback, and Visual Prominence
Hierarchy
Mental Models and Metaphors
Progressive Disclosure
Consistency
Affordance and Constraints
Confirmation
Hick’s Law
Fitt’s Law
8. Gathering Feedback
How Many Users Will I Need?
Surveys
Conducting Interviews
Task Analysis
Heuristic Evaluation
Storyboarding
Using Prototypes
A/B Testing
9. Usability Studies
What Are Usability Studies?
Creating a Testing Plan
Introduction
Reassurance
Testing Guidelines
Tasks
Conclusion
Thanks
What You’ll Need
Stopwatch
Notepad
Environment
Spreadsheet or Database
Cameras or Audio Recording
Conducting the Study
Don’t Hesitate to Practice
Compiling Your Findings
10. You’re Never Finished
It’s Impossible to Get It Right the First Time
Be Prepared to Reboot
Final Thoughts
11. Other Resources
Twitter
Tools for Prototyping
Websites
A. Sample Project Template
Template
Project Title
Software Development Life Cycle Project Template
Software Development Life Cycle Summary
Project Details
User Requirements
Specifications Sheet (Functional Requirements)
Data and Workflow Models
Data Processes
Prototypes
Maintenance Notes
Example Persona
Dan Welks
Sample Script for a Usability Study
Introduction to Study
B. References
Index
About the Author
Colophon
Copyright
Search in book...
Toggle Font Controls
Playlists
Add To
Create new playlist
Name your new playlist
Playlist description (optional)
Cancel
Create playlist
Sign In
Email address
Password
Forgot Password?
Create account
Login
or
Continue with Facebook
Continue with Google
Sign Up
Full Name
Email address
Confirm Email Address
Password
Login
Create account
or
Continue with Facebook
Continue with Google
Next
Next Chapter
User-Centered Design
Add Highlight
No Comment
..................Content has been hidden....................
You can't read the all page of ebook, please click
here
login for view all page.
Day Mode
Cloud Mode
Night Mode
Reset