LIST OF FIGURES AND TABLES

Figure 0.1      An information system

Figure 0.2      Life cycle of an IS

Figure 1.1      End-to-end testing of a transaction in an online retail system

Figure 1.2      The process of UAT

Figure 1.3      The transition to live use

Figure 2.1      A sequential development life cycle

Figure 2.2      An iterative development life cycle

Figure 3.1      Functional testing

Figure 3.2      Business process end-to-end testing

Figure 5.1      The IS life cycle

Figure 5.2      A map of transitions

Figure 5.3      Preparation for transitions

Figure 5.4      UAT as transition

Figure 6.1      The cost and value of a system

Figure 7.1      The test design hierarchy

Figure 8.1      The life cycle of a test

Figure 8.2      Example of an incident report

Figure 8.3      Example status report contents

Figure 9.1      Process for deciding go/no go for release

Figure 9.2      UAT completion report format

Figure 10.1    UAT completion report outline

Figure 10.2    Post-UAT analysis report

Figure C.1     The training process

Table 2.1        Business requirements

Table 2.2        The requirements document

Table 2.3        Excelsior requirement

Table 2.4        Use case

Table 3.1        Test conditions table

Table 3.2        Test cases

Table 3.3        Test script

Table 6.1        Absence requirements

Table 6.2        ATM use cases

Table 6.3        Expenses use cases

Table 7.1        Login requirements

Table 7.2        Test condition matrix

Table 7.3        Login use case

Table 7.4        Simple login test script

Table 7.5        A contract data input sheet

Table 8.1        Example of a test schedule

Table 8.2        Example of a test log

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