Praise for the Patient Paradigm Shifts

“Judy Chan thoughtfully articulates how the flow of data and information in the Digital Age is dramatically changing the relationship between physicians and patients, and forever altering the landscape of American medicine. The Patient Paradigm Shift is an insightful look inside modern healthcare and its many challenges and opportunities.”

—AMA CEO James L. Madara, MD

“This thoughtfully conceived book covers the dramatic changes occurring in the United States healthcare system and carefully describes the impact on consumers and how they will seek and engage in care. It is pragmatic, immediately applicable, and educational. Judy’s book helps every healthcare leader and manager understand how and why the nation is making the essential pivot toward more patient- and family-centered healthcare, and what they can do to prepare.”

—Mark Savage, Director, Health Information Technology Policy
and Programs, National Partnership for Women & Families.

“This book is a must read for anyone currently employed or entering the healthcare field as an occupation! Judy Chan has written a comprehensive but succinct, easy to read, thought provoking and educational review of a complex, technology driven and rapidly evolving industry. Examples make complex subject matter easy to understand. She does an outstanding job of listing resources and recommendations for improvement in key areas which put consumers in the driver’s seat using innovative means of technology based communication and service delivery.”

—Susan B. Hunt, CEO, Hawai‘i Island Health Information
Exchange, Project Director, Hawai‘i Island Beacon Community.

“Healthcare is at a critical junction in its evolution. Bringing together patients, providers and payers will pave the way for a dynamic and successful healthcare system. Judy Chan is providing a road map for that journey and I suggest you attune your healthcare GPS to The Patient Paradigm Shift to ensure success.”

—Richard Citrin, PhD, MBA
Healthcare and Organizational Consultant
Author, The Resilience Advantage