A big thank you to everyone who contributed to making this book about healthcare possible.
Fellow professionals—Timi Leslie, Michael Colville, Patricia Houden, Lyman Dennis, May Ng, Lauren Vela, Melinda Nugent, and Prashant Natarajan, who have spent many years in healthcare—gave me insights, ideas, and suggested companies with innovative approaches.
My business consulting colleagues, Richard Citrin, Mark Rodgers, Christian Milaster, Pam Harper, Hugh Blane, Roberta Matuson, and Linda Popky, provided valuable feedback.
The professionals who helped me bring the book to life—Nora Isaacs for eloquently simplifying the complicated prose, Audric Goo for the creative illustrations on ACA, and Julie Terberg for graphics.
Thank you to Alan Weiss, whom I met after moving back from three years in Asia. I had decided to merge my two big interests, healthcare and technology, into a consulting practice. He’s now been a mentor and coach to me for 15 years and I am a better consultant every day because of him.
Finally, the unwavering love and support from my wonderful husband Ken and creative daughter Caitlin were essential to giving me the time and focus needed to make this book possible.
—Judy L. Chan, MPH
June 2016