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The Manager's Guide to Conducting Interviews
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The Manager's Guide to Conducting Interviews
by Stephen W. Walker
The Manager's Guide to Conducting Interviews
The Manager's Guide to Conducting Interviews
The Manager's Guide to Conducting Interviews
Credits
About the Author
About the Reviewers
Preface
What this book covers
Who this book is for
Conventions
Reader feedback
Piracy
1. Before the Interview – Preparing and Practicing
Determining the job specification
Gathering information from Human Resources
Managing the interview
The interview structure
Managing the timetable
Keeping it legal
Preparing yourself
Preparing your opening speech
Switching to performance mode
Prepare the candidate
Use your interview experience
Building rapport
Checklist
Summary
2. Starting the Interview – Greeting and Settling
Making introductions
Your first impression
Introducing the panel
Introducing the organization
Observing the candidate
First impression of the candidate
NLP and eye cues
Body mirroring
Checklist
Summary
3. Conducting the Interview – Questioning and Scoring
Hire for attitude, train for skills
Active listening
Avoid illegal notes
Avoid thoughtless or unplanned remarks
The Interview Simulator
Job details
The job skills specification
The interview questions
The score sheet
The closing question
Checklist
Summary
4. After the Interview – Agreeing and Deciding
Review your candidate scores
Intuition says the scores are wrong
Understand your intuition
Review your scores
Setting minimum acceptable skill scores
Reaching a consensus with the panel
Sharing your intuition's doubts
Resolving ranking differences
Reaching a consensus
Making the shortlist
Supporting evidence
Special adjustments
Checklist
Summary
Good luck!
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The Manager's Guide to Conducting Interviews
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