There are a number of people we want to thank and acknowledge in helping us to make this, our third book, a reality.
Thanks to all our clients, colleagues and teams who continue to inspire us and make us want to share our experience and insights and write these books.
Thank you to our editor Eloise Cook at Pearson Education for asking us to write this book; thanks for your ongoing support and guidance.
Our continued thanks to Barbara Large for her inspiration and for helping us on our route to book writing.
As always, we have had the constant support of our family and friends; we are so grateful for all your support – thank you.
Publisher’s acknowledgements
Text credits
3 O.C. Tanner Learning Group: O.C. Tanner Learning Group, https://www.octanner.com/content/dam/oc-tanner/documents/global-research/White_Paper_Performance_Accelerated.pdf 3 Oxford University Press: Oxford Dictionaries 9 Maya Angelou: Maya Angelou 21 Harvard Business School Publishing: https://hbr.org/2016/01/the-trickle-down-effect-of-good-and-bad-leadership 23 Gallup, Inc.: http://news.gallup.com/businessjournal/182792/managers-account-variance-employee-engagement.aspx 23 Gallup, Inc.: http://news.gallup.com/businessjournal/163130/employee-engagement-drives-growth.aspx 24 Les Brown: Les Brown 25 The Misfits Media Company Pty Limited: Levo Institute, http://www.bandt.com.au/opinion/five-reasons-emotional-intelligence-essential-effective-leadership 41 Gloria Steinem: Gloria Steinem 48 Guardian News and Media Limited: https://www.theguardian.com/careers/careers-blog/what-employees-want-job-company-around-world 66 Sheryl Sandberg: Sheryl Sandberg 67 Gallup, Inc.: Gallup/Bain & Company, https://hbr.org/2015/12/engaging-your-employees-is-good-but-dont-stop-there 75 Mind Tools Ltd: Mindtools.com 90 Anita Roddick.: Anita Roddick 91 Gallup, Inc.: https://www.gallup.com/workplace/236570/employees-lot-managers.aspx 103 Pearson Education: Leading Teams - 10 Challenges: 10 Solutions, Mandy Flint, Elisabet Vinberg Hearn, FT Publishing International, 978-1-292-08308-7. 112 Development Dimensions International, Inc: Global Leadership Forecast, https://www.ddiworld.com/glf2018 138 James Humes: James Humes 139 Weber Shandwick, Inc.: https://www.webershandwick.com/news/81-percent-of-global-executives-report-external-ceo-engagement-is-a-mandate/ 145 Mansueto Ventures: https://www.inc.com/justin-bariso/uber-ceo-single-insulting-tweet-destroy-months-work-major-lesson-emotional-intelligence.html 152 Pearson Education: Leading Teams - 10 Challenges: 10 Solutions, Mandy Flint, Elisabet Vinberg Hearn, FT Publishing International, 978-1-292-08308-7. 159 Benjamin Franklin: Benjamin Franklin 163 The New York Times Company: https://www.nytimes.com/2016/02/28/magazine/what-google-learned-from-its-quest-to-build-the-perfect-team.html 190 Thomas Stallkamp: Thomas Stallkamp 191 Development Dimensions International, Inc.,: https://www.ddiworld.com/glf/gender-diversity-pays-off 228 Stephen Hawking: Stephen Hawking 229 O.C. Tanner Learning Group: https://www.octanner.com/in/insights/infographics/the-business-case-for-recognition.html 256 Harvard Business School Publishing: https://hbr.org/2018/07/the-biggest-obstacles-to-innovation-in-large-companies 263 Alan Kay: Alan Kay (1971) at a 1971 meeting of PARC 264 Development Dimensions International, Inc.,: https://www.ddiworld.com/glf2018 269 United Nations: https://www.un.org/sustainabledevelopment/news/communications-material/. 280 Pearson Education: Leading Teams - 10 Challenges: 10 Solutions, Mandy Flint, Elisabet Vinberg Hearn, FT Publishing International, 978-1-292-08308-7. 294 Marc Benioff: with permission.
Photo credits
11 Mandy Flint: with permission 12 Elisabet Vinberg Hearn: with permission 105 Pearson Education: Amit John/Pearson India Education Services Pvt. Ltd 105 Shutterstock: insima/Shutterstock 105 Pearson Education: Ratan Mani Banerjee/Pearson India Education Services Pvt. Ltd 105 Pearson Education: Arvind Singh Negi/Red Reef Design Studio/Pearson India Education Services Pvt. Ltd 184 MX publishing: “The Team Formula: The Leadership Tale of a Team who found their Way” published by MX publishing 2013. ISBN-10: 1780923473