Chapter 11

Dealing with Notices and Audits

IN THIS CHAPTER

Bullet Deciphering IRS notices

Bullet Understanding the different types of assessment and non-assessment notices

Bullet Dealing with audits successfully

Bullet Fixing IRS errors that affect you

Bullet Righting mistakes that you’ve made

Every year the Internal Revenue Service (IRS) issues millions of notices, the majority of which claim that the taxpayer receiving said notice owes the IRS more money. Sometimes, the IRS even notifies that you actually overpaid and that it found a change in your return that’s in your favor!

In this chapter, I explain what’s on an IRS notice and help you make sense of assessment and non-assessment notices you may have received. I also discuss the dreaded IRS audit, including how to best handle one. Finally, I discuss how to fix errors that the IRS makes and those that you’ve made.

Remember One of the biggest headaches in dealing with the IRS is that the agency can be big and impersonal. When you’re dealing with the IRS, remember the three P’s — promptness, persistence, and patience! Don’t become discouraged when matters move more slowly than you’d like. Keep in mind that although you may feel like the IRS is a huge, unfriendly bureaucracy, it’s actually filled with individuals who may be able to help you, if you let them. “I shall overcome” should be your motto.

Understanding the Basics You’ll Find on an IRS Notice

If you’re like most taxpayers, you’ll look at an IRS notice, see a dollar figure, and decide it’s too painful to look at again. Don’t panic! Do yourself a favor and take a peek at it again; the dollar figure may be a refund — but it isn’t likely.

Remember Don’t think you can ignore the folks at the IRS. The IRS can and will use any and all means within its extensive arsenal to collect the tax it determines you owe. If you disregard the IRS, don’t expect the IRS just to go away. The computers at the service centers won’t tolerate being ignored. Maybe they hooked you by error, but there’s no satisfying them until they reel you in, or until you convince the IRS that the computer made an error. To do so, you must respond promptly and courteously to a notice; robots or monsters aren’t on the other end of the telephone, just IRS employees trying to do their jobs. Otherwise, you severely prejudice your appeal rights and end up with no recourse but to pay the tax and forget the whole thing — or to pay the tax and then try to get your money back.

Every notice contains the following:

  • Date of the notice
  • Taxpayer identification number — your Social Security number or employer identification number for your business (make sure that it’s yours)
  • The form number you filed — 1040, 1040A, or 1040EZ (all described in Chapter 7, by the way)
  • Tax period — the year
  • A control number (evidently your name, address, and Social Security number aren’t enough)
  • Penalties charged
  • Interest charged
  • Amount owed
  • Tax payments you made

Both you and the IRS can track any missing tax payment made by check by a long series of numbers printed on the back of your check. The first 14 numbers make up the IRS’s control or tracking number; the next 9 numbers are your Social Security number, followed by a 4-letter abbreviation of your name. The next 4 numbers are the year the payment was applied (1812 means the year ending December 2018), and the last 6 digits record the date on which the IRS received your payment.

Unfortunately, not every notice provides all the information necessary to precisely determine what went wrong — IRS notices are famous for their lack of clarity. All is not lost if you receive an IRS notice and, after careful inspection, you still don’t understand it. Call the IRS at the telephone number indicated on the notice or at 800-829-1040 and request a record of your tax account information, which takes about seven to ten days to arrive. This printout lists every transaction posted to your account. With this additional information, you should be able to understand why you were sent the notice. If the transcript of your tax account fails to clarify why you received the notice in the first place, contact the IRS and ask it to provide a better or more exact explanation.

Assessing Assessment Notices

Assessment notices usually inform you of one of the following situations:

  • You weren’t given credit for all the tax payments that you claim you made.
  • You made a math error or used the wrong tax table or form.
  • You filed a return but neglected to pay what you owed.
  • You agreed to the results of a tax examination.
  • You owe a penalty.

The IRS uses one of the CP series forms to inform you that your refund is being reduced or eliminated. This may be the case if your refund is being applied to other taxes you owe, which is announced on Form CP49, for example. Or it may be the result of one of the reasons from the preceding list. The IRS also intercepts refunds to pay nontax governmental debts, such as defaults on student loans and nonpayment of child support.

In addition to the CP series notices, you may receive other correspondence from the IRS. If you’ve failed to pay your income taxes in the past or you haven’t given your correct Social Security number to your bank, brokerage, partnership, trust or estate, or any other entity that is paying you income, the IRS may require these payers to withhold income tax from any payments they make to you (I describe this notice later in this chapter).

The IRS also sends a general assessment notice to assess a penalty for filing or paying late, failing to make timely estimated tax payments, failing to report all your income, or overstating credits or deductions on your return. I discuss some of these situations in the following sections.

Income verification and proposed changes to your tax return: Forms CP2501 and CP2000

The IRS sends you a Form CP2501 when information on your income tax returns doesn’t match information it has received about you from a third party on either a Form W-2 (wages and tips), Form 1098 (mortgage interest), or Form 1099 of any variety (which covers most other types of income). Don’t believe that just because the notice comes from the IRS that it’s necessarily correct.

Income verification notices ask you to explain differences between the income and deductions you claim on your return and the income and deductions reported to the IRS by banks, your employer, and brokerage firms. The IRS assumes that the information it collects from these third parties is correct and that you’ve made a mistake on your return.

Often, the IRS doesn’t bother sending an income verification notice; it simply assumes that the information about you in its computer system is correct and sends Form CP2000, “Notice of Proposed Adjustment for Underpayment/Overpayment.” This form cuts right to the chase; it assumes the information that the government received regarding your income and that doesn’t appear on your return is correct, no questions asked. The IRS bills you for penalties, interest, and additional tax. (You also get this notice when you ignore an income verification request.) CP2000 proposes changes but includes a response form where you can explain why the notice is incorrect.

Remember One of the quickest ways to become separated from your money is to ignore one of these nice little notices. If the notice you receive is wrong or unclear, you need to notify the IRS, as I explain in the earlier section “Understanding the Basics You’ll Find on an IRS Notice.”

Request for your tax return: Forms CP515 and CP518

Form CP515, “Request for Your Tax Return,” and Form CP518, “You Didn’t Respond Regarding Your Tax Return,” are reserved as the non-filers’ first notice and then final notice of overdue returns. These notices go to million people each year, asking why they didn’t file a tax return.

The fact that the IRS expects you to file a return doesn’t mean that you’re actually required to. For example, you should verify whether your income falls below certain limits, which means you don’t need to file a return. Still, if the IRS comes calling, looking for that return, you need to be able to answer.

Here are some of the reasons the IRS may be looking for a return from you when you don’t feel you need to file one:

  • The income that the IRS says you didn’t report is exempt from tax (for example, the interest received on municipal bonds).
  • The income that the IRS says you failed to report isn’t yours. For example, you opened a bank account for your child or a relative, and you inadvertently gave the bank your own Social Security number.
  • The IRS counted the income twice. Perhaps you reported interest income on the wrong schedule. Or your broker reported your total dividends to the IRS as having been paid by the broker, while you reported those dividends on your return according to the names of the corporations that paid them.
  • You reported income in the wrong year. Maybe someone paid you at the end of the year, but you didn’t receive this income until the beginning of the next year — and you reported it in that year.
  • You made a payment to the IRS for which you weren’t given credit.

If you think that the IRS’s conclusions about your return are wrong, see the section “Correcting IRS Errors” later in this chapter.

Backup withholding notice

As a trade-off for repeal of the short-lived mandatory withholding on interest and dividends, Congress enacted a system of backup withholding if you fail to furnish a payer of taxable income with your Social Security number. The IRS also notifies the payer that backup withholding should be started if you fail to report interest and dividend income on your tax return.

If the IRS determines that backup withholding is required, the payer is informed to withhold tax at the rate of 24 percent (it was 28 percent prior to tax cuts which began in 2018). What type of income most often gets hit for this type of withholding? The IRS usually targets interest and dividends, payments of more than $600 per year to independent contractors, sales of stocks and bonds, and royalties.

Backup withholding usually applies only to interest and dividend income. Other payments, however, are subject to withholding if you fail to provide the payer with your Social Security number. The IRS doesn’t notify you that you’re subject to backup withholding — it instead notifies the payer, who is required by law to notify you.

Tip By notifying your local taxpayer advocate — the IRS problem-solving official that I discuss in detail later in this chapter — you can stop backup withholding under certain circumstances:

  • You didn’t underreport your income.
  • You did underreport, but you paid the tax, interest, and penalties on the unreported income.
  • The backup withholding will cause you undue hardship, and the underreporting probably won’t happen again.

If you get hit with backup withholding, file all your returns for delinquent years, start reporting all your income, or pay what you owe. If you do this, the IRS automatically stops backup withholding on January 1 if everything is in order by the preceding October 15.

Federal tax lien notice: Form 668(F)

A statutory lien automatically goes into effect when you neglect or refuse to pay the tax the IRS demands. This type of lien attaches to all property that you own. A statutory lien is sometimes referred to as a secret lien because its validity doesn’t depend on its being filed as a matter of public record. Statutory simply means that, under the law, the IRS has the right to do it. The IRS doesn’t have to prove that you failed to pay what you owe before it files a lien. Guilty unless proven innocent!

Because a statutory lien places the rights of only the IRS ahead of yours, the IRS usually files Form 668(F), “Notice of Lien,” so that it places itself first in line before your other creditors. A federal tax lien covers all of a taxpayer’s property, including real estate, cars, bank accounts, and personal property. These liens are filed in accordance with state law, usually with the county clerk, town hall, or court where the taxpayer lives.

Warning You should be aware that credit agencies routinely pick up liens that have been filed against you. After a credit agency has this information, your credit is marked as lousy. Even if paid, a lien stays on your credit history for 7 years. If you’re unable to pay the taxes you owe, the unpaid lien remains on your credit report for up to 15 years!

Although the law requires that the IRS release a lien within 30 days after you pay it, the IRS doesn’t always comply. Upon paying the tax, you can obtain a release of the lien by either contacting the revenue officer who filed the lien or following the procedure in IRS Publication 1450, “Certificate of Release of Federal Tax Lien.”

Tip Always keep copies of any correspondence you have with the IRS. If you have phone conversations with the IRS, be sure to get the name and ID number of each IRS employee you speak with. Also, ask the IRS employee whether the conversation will be logged in, so if you have to call again, there will be a record of the earlier conversation.

Handling Non-Assessment Notices

The IRS usually issues a non-assessment notice to inform you of one of the following situations:

  • You forgot to sign a return.
  • You failed to attach a W-2.
  • You omitted a form or schedule.
  • You didn’t indicate your filing status.

If you receive a non-assessment notice, simply write across it in bold lettering: “Information requested is attached.” Then attach the requested information to the notice and return it to the IRS in the envelope provided. After you provide the IRS with the requested information, the matter usually is closed — unless the information you submit conflicts with information previously reported on your return. If this situation occurs, the IRS sends a notice that assesses additional tax, interest, and possibly a penalty, or that instructs you to contact a particular person at the IRS.

Don’t view a notice correcting a refund due to you (usually made on Form CP49) as a non-assessment notice. Just because a notice doesn’t demand that you write a check, don’t think that the IRS isn’t billing you for something. Quite often, the IRS reduces a refund when it assesses additional tax or penalties.

Paying interest on additional tax

The IRS must send a notice of additional tax due within 36 months of the date when you file your return. If it doesn’t send a notice before the 36 months are up, it can’t charge interest after this 36-month period. Nor can the IRS resume charging interest until 21 days after it gets around to sending a notice.

This provision doesn’t cover all notices, so here’s what you should know about this 36-month rule:

  • Your return has to be filed on time; otherwise, you’re not entitled to this suspension of interest.
  • The rule doesn’t cover a failure to file or to pay penalties.
  • Additional tax due as a result of an audit isn’t covered.

Receiving a delinquent tax return notice

Warning You should treat a delinquent tax return notice as seriously as it sounds. If your tax return is delinquent, the IRS will always contact you by mail and will never demand payment over the phone (see the sidebar, “Beware of IRS phone scams”). Note that the IRS has the right to issue a summons commanding you to appear with your tax records and explain why you didn’t file a tax return. Any taxpayer who receives a delinquent tax return notice should consider seeking the services of a qualified tax advisor.

Failure to file a required tax return is a criminal violation of the Internal Revenue Code and can result in jail time. Usually, the IRS isn’t terribly interested in prosecuting the small fry who don’t owe a huge amount of tax and saves its prosecutorial dollars for the big fish who owe the farm. These cases make big headlines, serving as lessons for people who wonder what would happen if, just once, they “forgot” to file.

If you file late returns — even in response to an IRS inquiry — and don’t owe a substantial amount of tax (what’s considered substantial is known only to the IRS), the IRS probably will accept the return and assess a penalty for late payment and possibly fraud instead of trying to send you to prison (although the IRS does have that option).

If you don’t reply to a delinquent tax return notice, the IRS can take one of the following steps:

  • Refer the case to its criminal investigation unit
  • Issue a summons to appear
  • Refer you to the audit division
  • Prepare a “substitute” return

If the IRS decides to prepare a substitute return for you, it uses the information that it has on you in its master file, using the married-filing-separately or filing-as-single tax table, the standard deduction, and one exemption. Having the IRS prepare your return is the quickest way to become separated from your money. Although no fee is involved, you’re likely to pay more tax. Remember, the IRS isn’t interested in saving you money.

Why not beat the IRS to the punch? The IRS has an official policy of usually not prosecuting anyone who files a return prior to being contacted and who makes arrangements to pay what’s owed. Penalties and interest, however, are assessed. This procedure is called a voluntary disclosure.

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What You Should Know about Audits

On a list of real-life nightmares, most people would rank tax audits right up there with having a tooth pulled without Novocain. The primary trauma of an audit is that it makes many people feel like they’re on trial and are being accused of a crime. Don’t panic.

You may be audited for many reasons, and not necessarily because the IRS thinks you’re a crook. You may receive that audit notice because some of the information on your return doesn’t match up with information from third parties, because an IRS data entry operator added (or subtracted) a zero off a number on your return, or because your return deviates greatly from average returns in your neighborhood or your income range. Finally, some returns are plucked at random, and searching for a reason will just make you crazy!

About 15 percent of audited returns are left unchanged by the audit — that is, the taxpayers don’t end up owing more money. In fact, if you’re the lucky sort, you may be one of the rare individuals who actually get a refund because the audit finds a mistake in your favor! Unfortunately, you’ll more likely be one of the roughly 85 percent of audit survivors who end up owing more tax money, plus interest. How much money hinges on how your audit goes.

Remember Most people would agree that not knowing what to expect in a situation is what’s most terrifying about it. This is even truer when dealing with the IRS. Here’s what you need to know about audits:

  • You needn’t attend your audit. An enrolled agent (EA), a certified public accountant (CPA), or your attorney can go in your place.
  • If at any time during the audit you realize that you’re in over your head, you can ask that the audit or interview be suspended until you can speak to a tax advisor of your choosing. When you make this request, the IRS must stop asking questions and adjourn the meeting so you can seek help and advice.
  • You should make the best effort to determine whether you can handle yourself early on. Although most people can handle themselves, if you have to have an audit suspended for professional advice, it will delay things and can make it more difficult for the professional who takes over. If the audit involves any unreported income/large unsubstantiated deductions, you should seek the advice of a tax attorney.
  • The burden of proof is on you. You’re considered guilty until proven innocent. Unfortunately, that’s how the tax system operates. However, if you and the IRS end up in court, the burden of proof switches to the IRS, provided you meet the IRS’s substantiation and record-keeping requirements and present credible evidence. What all this means is that you can’t just sit in court and say “Prove it” to the IRS.
  • Although the number of people who are audited isn’t great, the IRS’s computers constantly compare the information received from employers, banks, and brokers with the information reported on people’s returns. Because of these constant comparisons, the IRS sends bills totaling billions of dollars to millions of taxpayers each year.

The following sections describe types of audits, show you how to prepare for (and do well during) an audit, and explain the statute of limitations on audits.

Surviving the four types of audits

Four types of audits exist: correspondence audits, office audits, field audits, and random statistical audits, more commonly referred to as the audits from hell. With all four types of audits, maintaining good records is the key to survival. If you haven’t already taken out the trash and lost all your evidence, you can refer to Chapter 6 for help filing and organizing the documents you may need.

Correspondence audits

Correspondence audits are exactly what the name suggests. The IRS conducts correspondence audits completely by mail and limits them to a few key areas of individual returns, such as itemized deductions, casualty or theft losses, employee business expenses, IRA plan payments, dependency exemptions, child-care and earned income credits, deductions for forfeited interest on early withdrawals from savings accounts, and exclusion from income of disability payments. A correspondence audit may also examine income items.

If you’re ever the proud subject of a correspondence audit, the IRS gives you a return envelope in which to submit your documents, canceled checks, bills, and statements to substantiate the items the IRS questions. Never send original documents — only copies. Retaining the originals is crucial in case you have to stare down further inquiries or if the IRS does the unthinkable and loses your documentation.

When it comes to substantiating any deduction, the burden of proof is on you. If what you must substantiate is complex or requires a detailed explanation, you can ask for an interview to explain the circumstances in person.

Office audits

An office audit takes place at an IRS office. The IRS informs a taxpayer that it’s scheduling an office audit by sending Notice 904. The front of this notice lists the date, time, and place of the audit, and the back lists the items that the IRS wants to examine.

The audit date isn’t chiseled in granite. If you can’t gather the information necessary to substantiate the items the IRS is questioning, or the date they chose simply won’t work with your work and personal schedule, you can request a postponement by contacting the IRS. As a general rule, the IRS grants only two postponements unless you can demonstrate a compelling reason for an additional delay, such as an illness or the unavailability of certain tax records.

If you need more time but can’t get an additional postponement, go to the audit with the records you have, put on your most confident face, and calmly inform the tax examiner that you need more time to secure the documents you need so that you can substantiate the remaining items the IRS is questioning. The tax examiner then prepares a list of the additional items the IRS needs to complete the audit, together with a mailing envelope so you can mail copies of the requested documents to the IRS.

Remember Never, ever mail original documents to the IRS (or any other tax authority for that matter). If the additional documents don’t lend themselves to easy explanation through correspondence, then schedule a second appointment to complete the audit.

Most office audits are concerned with employee business expenses, itemized deductions such as medical expenses, charitable contributions, tax and interest expense deductions, and issues related to small business tax returns. Office audits also include income from rental property, and income from tips and capital gains.

If the IRS is trying to verify your income, it may want to know about your lifestyle. How does the IRS find out about your lifestyle? You tell it, that’s how. Auditors are trained to control the interview (and they scour your social media accounts and other data sources). They feign ignorance, use appropriate small talk, use silence and humor appropriately, pay attention to a taxpayer’s nonverbal communication, and avoid overtly taking notes so as not to distract the taxpayer. The IRS even has a form to flush out lifestyle information — Form 4822, “Statement of Annual Estimated Personal and Family Expenses” — which it can spring on you when a routine examination establishes the likelihood of unreported income. The form asks all about your expenses, from groceries to insurance — anything you and your family would spend money on as consumers. However, most people are unaware that you’re under no obligation to fill out this form. The law only requires you to fill out and file a tax return.

Remember Statistical research has revealed that the IRS can collect more tax by examining sources of income than by examining deductions. If you operate a small business or have rental income, be prepared to explain where every deposit into your bank account came from.

Field audits

Field audits are conducted at a taxpayer’s place of business. (This audit can also generally be done at the office of your tax advisor or attorney.) These audits focus on business returns and complex individual returns. If you file Form 1040, Schedule C (see Chapter 8), you’re a likely candidate for a field audit.

Be prepared to verify the source of every deposit into your bank account. Field agents are required to survey both your preceding and subsequent years’ tax returns to determine whether you treated similar items in a consistent manner. If an audit results in a significant increase in tax, you’re now suspect, and the tax examiner will audit your subsequent years’ tax returns (which normally are only surveyed).

An office audit specifies what items are examined from the very beginning of the process. Not so with a field audit — tax examiners have a great deal of discretion as to what items they review and to what depth they review them. Count on having to verify your total income, travel and entertainment expenses, gifts, automobile expenses, commissions, payments to independent contractors, and any expenses that appear large in relation to the size of your business.

A tax examiner may examine each and every deduction or merely select a month or two of expenses and examine them on a sample basis. If the examiner doesn’t discover any discrepancies, he’ll accept the rest of the expenses for that category as correct.

Random statistical audits

Although it’s extremely unlikely, your return may be selected at random for an audit, just because the IRS can. The IRS uses these random statistical audits to gather information to determine pockets of tax cheating and errors. The IRS, however, never uses those words. It refers to failing to report income or inflating deductions as “noncompliance.”

Under its research program, the IRS annually selects certain types of taxpayers’ returns so it can measure the degree of tax compliance for particular industries, trades, or professions. On the basis of these audits, the IRS National Office determines which areas require stricter or greater enforcement efforts.

If you’re selected for a random statistical audit, the IRS may review your return in the following ways: computer checking, correspondence, and face-to-face. Everything is subject to verification, but in most cases, only certain lines are checked. Be prepared, though, to provide your children’s birth certificates to prove you’re entitled to claim your kids as dependents. If something smells fishy or doesn’t look right, you can count on being questioned in detail about the matter. The IRS looks under every rock, including matching up cash settlements you may have received in a personal injury lawsuit, for example.

Prepping for an audit

Preparing for an audit is sort of like preparing for a test in school: The IRS informs you which sections of your tax return it wants to examine so that you know what to “study.” The first decision you face when you get an audit notice is whether to handle it yourself or to turn to a tax advisor to represent you. Hiring representation costs money but saves you time, stress, and possibly money. (Note: You may of course still attend the audit if you hire a tax advisor to represent you. Ask the advisor his/her opinion as to whether you should attend the audit or not.)

If you normally prepare your own return and are comfortable with your understanding of the areas being audited, represent yourself. If the IRS is merely asking you to substantiate deductions, you’ll probably do all right on your own. What constitutes substantiation may at times involve a somewhat complicated interpretation of the law and its accompanying regulations. If the amount of tax money in question is small compared to the fee you’d pay a tax advisor to represent you, self-representation is probably the answer. However, if you’re likely to turn into a babbling, intimidated fool and you’re unsure of how to present your situation, hire a tax advisor to represent you.

The IRS permits three types of individuals to represent taxpayers: enrolled agents (EAs), certified public accountants (CPAs), and attorneys. All three are bound by IRS rules of practice. EAs become enrolled to practice before the IRS by passing a two-day written examination administered by the IRS in which their knowledge of the tax code is tested. Alternatively, they must have at least five years of experience as an IRS tax auditor. CPAs and attorneys are also permitted to represent taxpayers before the IRS. Many states have continuing education requirements for CPAs and attorneys. The IRS requires that EAs also meet continuing education requirements.

Tip Probably the best way to find a qualified tax professional is to ask relatives or friends for a recommendation of someone whose level of service and performance they’re more than satisfied with. To figure out which of these tax practitioners may be best suited to help you in an audit, see Chapter 13.

Remember Changing your mind regarding representation partway through an audit is okay. At any time during the examination, such as when you feel a dizzy sensation and before you throw up in the examiner’s lap, the Taxpayer Bill of Rights allows you to request that the audit be suspended until you have time to consult with an EA, a CPA, or an attorney. After you make this request, the IRS agent must stop asking questions or requesting documents until you’re properly represented. (You can see the Taxpayer Bill of Rights at www.irs.gov/taxpayer-bill-of-rights.)

But if you decide to handle the audit yourself, get your act together sooner rather than later. Don’t wait until the night before to start gathering receipts and other documentation. You may discover, for example, that you can’t find certain documents.

You need to document and be ready to speak with the auditor about the areas the audit notice says are being investigated. Organize the various documents and receipts in folders. Being organized for the items requested in the audit letter is critical both to establish credibility and to avoid prolonging the exam. Don’t show up, dump shopping bags full of receipts and paperwork on the auditor’s desk, and say, “Here ya go… .”

Don’t bring documentation for parts of your return that aren’t being audited, either. Besides creating more work for yourself, you’re required to discuss only those areas mentioned in the audit letter.

Remember Whatever you do, don’t ignore your audit request letter. The IRS is the ultimate bill-collection agency. And if you end up owing more money (the unhappy result of most audits), the sooner you pay, the less interest and penalties you’ll owe.

Winning your audit

Tip Two people with identical situations can walk into an audit and come out with very different results. The loser can end up owing more in taxes and having the audit expanded to include other parts of the return. Here’s how to be a winner:

  • Treat the auditor as a human being. Although this seems like obvious advice, your anger and resentment at being audited won’t win you any points. The examiner is just doing her job and knows you’re busy and don’t want to be at an audit. Ranting and raving in front of her is likely to make her search extra hard for places where your return may be dicey. Treating the examiner with respect and courtesy makes the audit a much easier experience for everyone concerned.
  • Stick to the knitting. You’re there to discuss only the sections of your tax return in question. Don’t volunteer other information unless you want the examiner to look at those areas as well.
  • Discuss and don’t argue. If the auditor wants to disallow a deduction or otherwise increase the tax you owe and you don’t agree, state once why you don’t agree. Don’t get into a knockdown, drag-out confrontation. The auditor may not want to lose face and will only feel inclined to find additional tax money — that’s her job. Keep in mind that you can plead your case with several layers of people above your auditor during an appeals process. If that course fails and you still feel wronged, you can take your case to Tax Court.
  • Don’t be intimidated. Just because IRS auditors have the authority of the government behind them, that doesn’t make them right or all-knowing. The audit is only round one. If you disagree with the results, you have the right to appeal.
  • Go to Tax Court. If you receive a Statutory Notice of Deficiency (this notice comes after you’ve exhausted all your appeals within the IRS or if you don’t respond to a notice that the IRS wants to audit your return), you have 90 days to appeal your case to the U.S. Tax Court. If you don’t appeal, the IRS can enforce collection on the 91st day. A good tax advisor can help you at Tax Court; see Chapter 13 for details on finding one.

Understanding the statute of limitations on audits

The IRS must make any assessment of tax, penalties, or interest within three years from the due date for filing a tax return. If the IRS grants you an extension of the filing deadline, the statute of limitations is extended to include the extension period. If the due date falls on a legal holiday or a Saturday or Sunday, the due date is postponed to the next business day.

If you omit from your return more than 25 percent of the income that you’re required to report, the statute of limitations extends to six years. No statute of limitations runs on a false or fraudulent return. Thus, if you filed a false or fraudulent return, there’s no time limit on when the government can assess additional tax. The same goes for not filing a return; there’s no time limit.

Correcting IRS Errors

Although the IRS is reluctant to admit it, it does make mistakes. In fairness to the IRS, collecting taxes from well over 140 million individuals (not to mention all the returns from corporations, partnerships, trusts, estates, and other assorted entities) under an extraordinarily complex tax system is, to say the least, difficult. The number of errors can appear to be limitless, but most errors occur for simple reasons.

The following is a long list of the types of flubs the IRS can make:

  • Misapplied payments: The IRS may not have posted tax payments that you made to your tax account (under your Social Security number). The IRS sometimes posts payments to the wrong year or type of tax. Perhaps the IRS didn’t properly post overpayments from a preceding or subsequent year.
  • Misunderstood date: The IRS may claim that you didn’t file or pay tax on time. Computers at a service center may not acknowledge that the due date for filing or paying fell on a legal holiday or on a Saturday or Sunday and may therefore blame you for filing late, when in fact you filed on the first business day following a legal holiday or a Saturday or Sunday. Or perhaps you had a valid extension of time to file, but the IRS said that you filed your return late.
  • Wrong Social Security/ID number: A data processing clerk may incorrectly input your Social Security number, or you may have been assigned two numbers. Because all data on a joint return is recorded under the Social Security number of the spouse whose name is listed first, any payments or credits that the other spouse made may not be posted under the first spouse’s number. This situation frequently occurs when taxpayers file jointly for the first time or when a taxpayer files separately after having filed jointly in a prior year.
  • Wrong income: Income earned by another person may be inadvertently reported under your Social Security number. This often happens when a taxpayer opens a bank account for a child or another relative.
  • Exempt income: Money you earned on your IRA or other retirement account, or from municipal bond investments may have been reported to the IRS as being taxable.
  • Double-counted income: Income earned from your business or profession may be recorded as income from wages, or vice versa, and the IRS moved the income to the line or schedule on your return where it correctly belongs. That’s okay, but sometimes the IRS moves the income without removing it from the line or schedule where it first was incorrectly entered!
  • Lost return: The IRS or the U.S. Postal Service (or another approved private delivery service such as FedEx or UPS) may have lost your return and payment, leaving you in the unenviable position of having to prove the timely filing of the return. Hopefully you made a copy and sent the original by an approved method, via either certified mail from the post office or an approved private delivery service!
  • Partially corrected error: The IRS may have corrected only one of the errors that were previously made. For example, an IRS error may be corrected, but the penalties and interest that were incorrectly charged were not removed.
  • Data processing error: A computer bug or another unexplained phenomenon may have caused a notice to be issued stating that a math error on your return was made where no error exists. Or someone may have failed to input all the data from the schedules attached to your return into the IRS computer. Data processing errors are common with Form 2210, “Underpayment of Estimated Tax by Individuals, Estates, and Trusts,” where a taxpayer claims an exemption from the penalty for underestimating the amount of his required estimated tax payments. This type of error usually causes the IRS either to assess a penalty when it shouldn’t or to issue a refund for the underestimating penalty that the taxpayer has paid.
  • Incorrect 1099: The IRS may have received an incorrect Form 1099 from a bank or brokerage firm. Either the amount of income reported on the form is wrong or the income isn’t yours. Even if you correct it (and file the correction with the IRS), the correction may never make it into the IRS computer. Don’t you just hate it when that happens?

The following sections explain how to correspond with the IRS when you discover an error, how to answer a balance due notice, and how to reach out to a taxpayer advocate.

Keeping your correspondence short and sweet

Tip There’s elegance in simplicity when corresponding with the IRS. Keep to the point. Letters should be no longer than one page. A clearly written and concise half page should get even quicker results. Note that the tax examiner reviewing your inquiry could have little experience in the area you’re writing about. Such people are, however, extremely conscientious in performing their duties. You stand a better chance of achieving the results you want by making their jobs as easy as possible. Don’t succumb to the temptation to go into a narrative on how unfair the tax system is or how you’re paying more than your fair share. Save that stuff for your representative in Congress or pals you chat with about politics.

Your letter to the IRS should contain the following items — and nothing more:

  • Vital facts: name, mailing address, Social Security number on the tax return, and the year of the disputed tax return.
  • The control number from the notice, type of tax, and a copy of the notice you received.
  • The type of mistake the IRS made.
  • The action you want the IRS to take.
  • Copies of the documents necessary to prove your case — canceled checks, corrected Form 1099s, mailing receipts, and so on — but never the originals.

Address your letter to the Adjustments/Correspondence (A/C) branch at the service center that issued the notice. You should note the type of request you’re making at the extreme top of the letter — “Request to Adjust Form [form number].” Use the bar-coded envelope that was sent with the notice to mail your letter.

Include a simple thank-you and the telephone number where you can be reached in case the clerk at the IRS service center has any questions. Telephone contact between you and an IRS employee can take weeks off the adjustments/correspondence process.

Tip Always keep copies of any documents you send to the IRS. It’s also a good idea to keep a log of all of your interactions with the IRS, such as received original notice on this date, called IRS on this date, sent written response on this date, and so on. Note that the IRS has been affected by the recent congressional action (or inaction) and is taking longer to process responses. If you send correspondence and receive no response, you can call to see whether the IRS received it. Consider sending documents via certified mail so you know when the IRS receives them.

Sending a simple response to a balance due notice

Tip If you receive a balance due notice for a tax that you’ve already paid, it’s time to dig out the proof you kept that shows when and how much you paid. With proof in hand, it’s a simple matter to write on the front of the notice:

“This balance has been paid. Enclosed is a copy of proof of payment of taxes that you have failed to credit to my account. Please remove all penalties and interest charges that were assessed.”

If you paid by check, you need to send a copy, front and back, of the canceled check. For credit card payments, a copy of your credit card bill, with the payment to the IRS and the date and amount highlighted, should suffice. If you transferred the funds directly from your bank account through an electronic funds transfer, send a highlighted copy of your bank statement that shows the amount taken from your account and the date. And if you’re enrolled in the Electronic Federal Tax Payment System (EFTPS), include a copy of the electronic funds transfer (EFT) acknowledgment number you received as a receipt.

Getting attention when the IRS ignores you with the help of a taxpayer advocate

At times, it seems that a black hole ravages every IRS service center, devouring loads of taxpayer correspondence. Naturally, the IRS won’t respond right away in these cases. If you don’t get a response, the IRS has a special office that handles these problems: the office of your local taxpayer advocate.

Understanding what your local taxpayer advocate does

The local taxpayer advocate office is the IRS’s complaint department. Every state has at least one local taxpayer advocate office; in addition, each of the ten IRS service centers has one, too. An advocate’s function is to resolve taxpayer problems that can’t be resolved through normal channels.

The National Taxpayer Advocate, who is appointed by the Secretary of the Treasury, oversees all functions of the local taxpayer advocates and their employees. The national and local advocates operate independently from the IRS and report directly to Congress. The purpose behind this independence is to provide taxpayers with a “customer-friendly” problem-solving office. Being independent of all other IRS offices enables the office of the local advocate to cut through red tape.

Local taxpayer advocates don’t interpret tax law, give tax advice, or provide assistance in preparing tax returns. They resolve procedural, refund, notice, billing, and other problems that couldn’t be fixed after one or more attempts by a taxpayer. A local advocate can abate penalties, trace missing tax payments, and credit them to a taxpayer’s account. An advocate also can approve replacement refund checks for originals that were either lost or stolen, release a lien, and, of greatest importance, stop IRS collection action.

Meeting the criteria for a taxpayer advocate case

Under the Problem Resolution Program, caseworkers working under the local taxpayer advocate are the folks who do the actual problem solving. They accept cases for a variety of reasons. The following are common types of cases with which they can assist:

  • You call or write the IRS about a problem. After 30 days, you contact the IRS again, but the IRS still ignores you.
  • You file your return expecting a nice refund, but after 60 days, you’re still waiting. You contact the IRS, but nothing happens.
  • You receive a letter from the IRS promising to respond to your particular inquiry by a certain date, but the IRS fails to respond by the promised date.
  • You’re suffering a hardship or are about to suffer one, such as the loss of your credit or livelihood.

Advocates are experts at cutting through red tape. If the advocate won’t take your case, she’ll refer it to the IRS office that should have handled it from the start.

Knowing what happens if the taxpayer advocate takes your case

Taxpayer advocate caseworkers are committed to resolving your problem in seven working days. If they can’t, you’ll be informed, usually by phone, when you can expect the problem to be resolved. Most cases are closed in 30 days or fewer.

If an advocate asks for certain information and it isn’t sent or you fail to contact the advocate to request additional time to comply, the case isn’t held open indefinitely; after two weeks, it’s closed, in which case you must make a new taxpayer advocate contact. A caseworker closes a case by writing to the taxpayer and explaining what corrective action has been taken, if any. If no corrective action can be taken, the advocate’s letter explains that.

Contacting your local taxpayer advocate

Except in emergency cases, such as when a levy has been filed and the taxpayer owes no money, taxpayers should write to the advocate in the district where they reside. Your letter should contain the following:

  • A complete but concise description of the problem
  • Copies of the fronts and backs of canceled checks (if applicable)
  • A signed copy of your tax return (if applicable)
  • Copies of all notices received from the IRS
  • Copies of your previous letters written to the IRS regarding the problem
  • A summary of phone calls you made to the IRS, whom you spoke with, the dates, and what was discussed
  • Any other documents or information that may help the advocate expedite the resolution of this problem
  • A telephone number where you can be reached during the day

In emergency situations, contact the taxpayer advocate by phone. The advocate can immediately take a variety of actions. For example, the advocate can issue a Taxpayer Assistance Order (TAO) if a notice of levy has been incorrectly issued. A TAO stops the original IRS action that the IRS never should have undertaken. The taxpayer advocate toll-free phone number (877-777-4778) can direct you to the office of your local advocate, or you can find that information at www.irs.gov by plugging “taxpayer advocate” into the keyword search.

Amending a Return

If you discover that you forgot to claim a deduction, and the statute of limitations hasn’t expired, you have to file an amended return. Similarly, if you discover that you improperly claimed a deduction, you must file an amended return and pay any additional tax plus interest.

If you forgot to claim a deduction in a prior year, you must file an amended return within three years from the date of filing your original return, or within two years from the time the tax was paid, whichever is later. (You have up to seven years for worthless securities and bad debts.) You use Form 1040X, “Amended U.S. Individual Income Tax Return,” to correct a prior year’s tax return.

Note: This three-year rule is suspended for anyone suffering from a serious disability that renders him unable to manage his financial affairs. However, when a taxpayer’s spouse or another person such as a guardian is authorized to act on the disabled taxpayer’s behalf, this waiver of the rule doesn’t apply.

The following sections provide details on a couple of situations related to amended returns.

More expenses than income (net operating losses)

Before the tax reform that took effect in 2018, an amended return was permitted whenever you incurred a net operating loss (NOL). You have an NOL if the amount of money you lost (in a business or profession) exceeds all your other income. In the past, you could carry back an NOL to offset your taxable income in the two previous years. Tax reform eliminated the NOL carryback provision. The new laws did however somewhat open up the carrying forward of NOLs, which are now allowed for an unlimited number of years, up from the previous limit of 20 years until it’s used up. One final detail: NOLs are limited to 80 percent of taxable income in any given tax year.

The tax benefit rule

Whenever you deduct an expense in one year and part or all of that expense is reimbursed in a subsequent year, you usually have to report the reimbursement as income. For example, suppose that you deducted $10,000 in medical expenses in 2018 and were reimbursed $3,000 by your insurance company in 2019. You have to report the $3,000 as income in 2019.

However, if the original deduction didn’t result in a tax savings, you don’t have to report the reimbursement. For example, if you receive a state tax refund for a year in which you claimed the standard deduction instead of itemizing your deductions, you don’t have to report the refund.

Taking Action Even When You Can’t Pay Your Taxes

“If you can’t pay,” goes the old saw, “you can owe.” That’s certainly the way the IRS looks at things. Every year, the IRS receives millions of returns from taxpayers who can’t pay what they owe before the April 15 deadline, and that amounts to tens of billions of dollars of taxes due each year.

If you find yourself among the millions of Americans who can’t pay all or any part of what they owe, you have four options:

  • You can pay off the tax in installments, which millions of taxpayers currently are doing. You can request to pay in installments by attaching Form 9465, “Installment Agreement Request,” to your return or to any of the notices you receive. (Find this form at www.irs.gov/pub/irs-pdf/f9465.pdf.) Then send it to the IRS service center where you file or to the center that issued the notice. You also can request an installment agreement by calling the IRS taxpayer services office at 800-829-1040.
  • You can put off paying the tax until you have more money. Contact the IRS so that you can temporarily delay collections.
  • You can try to persuade the IRS to take less than it wants. The IRS doesn’t accept every offer that’s made, but it is fairly pragmatic. From where the IRS sits, receiving some of what it’s owed is better than receiving nothing.
  • You can file for bankruptcy in the absolute worst-case scenario. Please note, however, if the IRS recorded a tax lien on your property before you file for bankruptcy, the lien will remain on the property.

Warning Whatever you do, don’t confuse filing with paying. More people get into hot water because they mistakenly believe that they need to put off filing until they can pay. If you’re one of the approximately 2 million non-filers that the IRS currently is looking for, file your return as soon as possible, even if you can pay only part of what you owe. Owing the IRS money is expensive, but owing money and tax returns is far worse! Although the interest rates the IRS charges are lower than what you get on your credit card, interest compounds daily on the balance you owe, in addition to a late-payment penalty of half a percentage point per month. If you haven’t filed your tax return, though, the IRS tacks on additional non-filing penalties of 5 percent per month, up to a maximum of 25 percent. Ouch!

At first, the IRS comes after you through the mail. If you owe money, either from the findings of an audit or because you simply couldn’t pay it all on April 15, you get four notices from the IRS at five-week intervals. If you don’t pay everything you owe on April 15, the fourth and last letter arrives by certified mail around Labor Day. That’s when things start to get ugly.

Warning Many taxpayers freeze when they receive one of these notices and then place the unopened envelope in a pile to be dealt with when the cows come home or hell freezes over. Bad idea! Whether or not you actually open the envelope, you’re still responsible to respond to the requests inside, even if to tell the IRS that you can’t pay right now. If you fail to respond, your account is considered delinquent and is forwarded to the IRS automated collection system (ACS), which means you’ll start getting phone calls at home demanding payment and, if the IRS can’t reach you at home, at work, at your club, or anywhere the IRS has a number for you. If the ACS isn’t successful in getting you to pay up, your account may be transferred to an IRS revenue officer who will contact you in person.

Because the IRS usually has what it refers to as levy source information about you in its files, it has the option to place a levy on your assets or salary or to simply seize your property. IRS collection agents can have your cars seized. Keep in mind that from the return you filed, the IRS already knows where your income comes from and how much you make, and it has the right to get additional information about you from credit and governmental agencies, such as the department of motor vehicles, passport agencies, and the U.S. Postal Service. It can make you pay in numerous ways. And every time you make a payment, the IRS makes a permanent record of your bank account.

Tip To avoid that hassle, if there’s any way that you can get the money together, send a partial payment to the IRS when filing your return; a partial payment with the first, second, and third notices; and the balance (including interest and penalties) with the fourth notice.

The IRS must notify you of your right to protest a levy of your salary or property. You have 30 days from the date the IRS sends you a levy notice by certified mail to request what’s known as a collection due process hearing.

Reducing Your Chances of Being Audited

If you’ve never been audited, you probably fall into one of these categories: You’re still young, you haven’t made gobs of money, or you’re just plain lucky. The fact is that many taxpayers are audited during their adult lives. It’s just a matter of time and probability.

Most people assume that an IRS audit involves going to an IRS office or having an auditor come to your place of business or home. In reality, most audits are actually correspondence audits handled through the mail and often cover only one or a few issues. Recent IRS statistics show that correspondence audits occur at double the number of field audits.

You can take some common-sense steps (honesty being the star of the show) to reduce your chances of facing an audit. This section details my top tips for lessening your chances of being audited and avoiding all the time and associated costs of an audit.

Declare all your income

When you prepare your return, you may be tempted to shave off a little of that consulting income you received. Who will miss it, right? The IRS, that’s who.

Thanks largely to computer cross-checking, the IRS has many ways of finding unreported income. Probably the most common cause of IRS correspondence audits is omitting interest, dividends, wages, pension, or other kinds of income that is reported to the IRS. Be particularly careful if you’re self-employed; anyone who pays you more than $600 in a year is required to file a Form 1099, which tells the IRS how much you received.

Warning When you knowingly hide income, you face substantial penalties and, depending on the amount, criminal prosecution. That wouldn’t be a picnic, especially if you can’t afford to hire a good defense attorney.

Don’t itemize

People who itemize their deductions on Schedule A of Form 1040 (discussed in Chapter 9) are far more likely to be audited because they have more opportunity and temptation to cheat. By all means, if you can legally claim more total deductions by using Schedule A than you can with the standard deduction, then itemize. Just don’t try to artificially inflate your deductions.

On the other hand, if it’s basically a tossup between Schedule A and your standard deduction, taking the standard deduction is safer, easier, quicker, and the IRS can’t challenge it.

Earn less money

At first glance, earning less money may seem like an odd suggestion, but there really are costs associated with affluence. One of the costs of a high income — besides higher taxes — is a dramatic increase in the probability of being audited. If your income is more than $100,000, you have about a 1 in 20 chance each year of being audited. But your chance is less than 1 in 100 if your income is less than $50,000. You see, besides being subjected to lower income tax rates, earning less has additional advantages!

Warning If you manage to pile up a lot of assets and don’t enjoy them in retirement, your estate tax return — your final tax return — is at great risk of being audited. Do you think a 1 in 20 or 1 in 100 chance is bad in the audit lottery? Uncle Sam audits about 1 in 7 estate tax returns. The IRS collects an average of more than $100,000 for each estate tax return it audits! So enjoy your money while you’re alive or pass it along to your heirs in the here and now. Otherwise, your heirs may have trouble getting it in the there and later!

Don’t cheat

It may have taken the IRS a while to wise up, but now the government is methodically figuring out the different ways that people cheat. The next step for the IRS — after it figures out how people cheat — is to come up with ways to catch the cheaters. Cheaters beware!

The IRS also offers rewards for informants. If you’re brazen enough to cheat and the IRS doesn’t catch you, you may not be home-free yet. Someone else may turn you in. So be honest — not only because it’s the right thing to do but also because you’ll probably sleep better at night knowing that you aren’t breaking the law.

Warning Tax protesters, take note. The IRS may flag returns that are accompanied by protest notes. Threats are bad, too — even if they’re meant in fun (humor isn’t rife at the IRS). The commandment to follow is: Thou shalt not draw attention to thyself.

The protest issue is interesting. During congressional hearings, tax protesters stand up and tell members of Congress that the income tax is unconstitutional. They say they have proof. (If I can get my hands on the proof, I’ll include it in the next edition of this book.) In the meantime, pay your taxes and resist the temptation to send along a cranky letter with your tax returns and payments. To read the IRS’s “The Truth About Frivolous Tax Arguments,” point your web browser to www.irs.gov/pub/irs-utl/friv_tax.pdf for 60-plus action-packed pages, including legal citations.

Don’t cut corners if you’re self-employed

People who are self-employed have more opportunities to make mistakes on their taxes — or to creatively take deductions — than company-payroll wage earners. As a business owner, you’re responsible for self-reporting not only your income but also your expenses. You have to be even more honest when dealing with the tax authorities because the likelihood of being audited is higher than average.

Don’t disguise employees as independent contractors. Remember the old barb: You can’t put a sign around the neck of a cow that says, “This is a horse.” You don’t have a horse — you have a cow with a sign around its neck. Just because you call someone an independent contractor doesn’t mean that person isn’t your employee. If you aren’t sure about the relationship, consult a tax advisor.

Other audit triggers for small businesses cited by tax advisors include:

  • Cash businesses
  • Businesses with relatively high expenses
  • Relatively high charitable and medical deductions
  • 100 percent business use of vehicle

Remember Nothing is wrong with being self-employed, but resist the temptation to cheat, because you’re far more likely to be scrutinized and caught as a self-employed worker.

Double-check your return for accuracy

Review your own return before you send it in. If the IRS finds mistakes through its increasingly sophisticated computer-checking equipment, you’re more likely to be audited. The IRS figures that if it finds obvious errors, some not-so-obvious ones lurk beneath the surface.

Have you included all your income? Think about the different accounts you had during the tax year. Do you have interest and dividend statements for all your accounts? Finding these statements is easier if you keep your financial records in one place. Check your W-2s and 1099s against your tax form to make sure that you wrote the numbers down correctly.

Don’t forget to check your math. Have you added, subtracted, multiplied, and divided correctly? Are your Social Security number and address correct on the return? Did you sign and date your return?

Such infractions won’t, on their own, trigger an audit. In some cases, the IRS simply writes you a letter requesting your signature or the additional tax you owe (if the math mistake isn’t too fishy or too big). In some rare instances, the IRS even sends a refund if the mistake it uncovers is in the taxpayer’s favor. Regardless of how the IRS handles the mistake, it can be a headache for you to clear up, and, more important, it can cost you extra money.

Stay away from back-street refund mills

Warning Although this advice doesn’t apply to the majority of tax-preparation firms, unfortunately, some firms out there fabricate deductions. Run away fast from tax preparers who tell you, after winking, that they have creative ways to reduce your tax bill, or those who base their fees on how many tax dollars they can save you. Also beware of any preparer who promises you a refund without first thoroughly reviewing your situation.

The IRS is actively going after fly-by-night preparers, who promise you the moon and the stars but may end up landing you in the muck. When the IRS audits a preparer, it looks at many (and sometimes all) of the returns the preparer has worked on and filed for taxpayers. If it finds problems in how that preparer runs his or her business, you can expect the IRS to also look more closely at all the returns that preparer prepared.

Tip With any preparer you should review the return. Questionable preparers often overstate charitable, business, and medical deductions. A quick check will show whether these amounts agree with the information you provided to the preparer.

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