CHAPTER 4

Clarify Your Relationship With Stress and Its Causes

THERE ARE LIMITS to what a manager can do to help employees manage stress in the workplace. Ultimately, to perform under pressure, employees must develop stress management skills. And to develop these skills, employees must first assess their current relationship with stress.

As we have seen, stress is a complex response that involves thinking (cognition) and feeling (emotion) as well as physiology. Stress can be caused by many different factors, and can be expressed in many different ways or repressed to various degrees. Work in particular is full of the type of pressures that will physically and psychologically make you or break you. Studies have shown that the ability to handle stressors like those encountered at work is actually more important than the handling of major life crises when it comes to maintaining physical and psychological well-being. In addition, environmental and lifestyle factors may contribute to a person’s overall susceptibility to stress.

What is your own relationship with stress? Take a few minutes to become more aware of this relationship, and the factors that may contribute to it, by completing the following two self-assessments.

Image   SELF-ASSESSMENT 1

Exploring Your Own Stress

Directions: Explore your relationship with stress by answering the questions below.

1.   Do you think you are under a lot of stress? What makes you think so (either way)?

2.   Has anyone ever told you that you’re stressed out? If so, who? Under what circumstances? How many times have you heard that?

3.   How often would you say that you feel the effects of stress?

4.   Do you lose your temper often? If so, under what circumstances? How often?

5.   Do you feel out of control? If so, under what circumstances? How often?

6.   Do you feel overburdened? Or overwhelmed? If so, under what circumstances? How often?

7.   Do you sometimes become highly irritated over small inconveniences? If so, how often does this sort of thing happen? Why do you think it happens?

8.   How do you behave when you feel stress?

9.   Do you have trouble sleeping? If so, under what circumstances? How often?

10. Are you feeling troubling physical symptoms? If so, what are they? How often do you experience them?

11. Have you been having trouble in relationships at work or at home? If so, under what circumstances? How often?

• Assessment Concluded

Image   SELF-ASSESSMENT 2

Exploring Your Own Stressors

Directions: How much stress are you under at work, in your environment, and in your lifestyle? By completing all three parts of this assessment, you will be one small step closer to the answer.

1.   Check off any event that has occurred in the last year. The more checkmarks you make, the more likely it is that you feel pressure at work on a daily basis.

Image   Too much work

Image   Too little work

Image   A change in job responsibilities

Image   An outstanding performance achievement

Image   Trouble with the boss

Image   A change in working hours

Image   A change in working conditions

Image   Working with new people

Image   Pressure to meet deadlines

Image   Requirement to perform beyond your ability

Image   Keeping up with new technology

Image   Constant change of policies or procedures

Image   Lack of clear job objectives

Image   No social support

Image   Given responsibility but not control

Image   Feelings of pressure from your boss

Image   Telephone interruptions

Image   Lack of promotion

Image   Boredom

Image   Work demands on private life

2.   Now consider your environment and lifestyle. In the inventory below, list the events and things that make you feel stressed; then consider whether any of them can be avoided or if you can make helpful adjustments.

Image

3.   For another approach, look at your typical daily schedule and then fill in the details on the following Inventory chart. Be as thorough as you can about what you usually do during each time period: Where are you, with whom, doing what, and how? Then think about which aspects of your environment and lifestyle are most likely to cause stress. Can you think of any adjustments that might reduce stress?

 

Perhaps you are now one step closer to understanding your own stress. If you think that you are experiencing problems with chronic stress, you should consider the help of a psychotherapist. However, even with the assistance of a professional (or someone who knows you well and whom you deeply trust), ultimately it is you who must evaluate and address your stress. Many people never examine their lives in this way, but all of us need to do it.

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