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EULA
by Jac Fitz-enz, Jesse S. Harriott, Jean Paul Isson
People Analytics in the Era of Big Data
Foreword
Preface
Acknowledgments
About the Authors
List of Case Studies and People Interviewed
CHAPTER 1 The People Analytics Age
THE PEOPLE ANALYTICS ADVANTAGE
THE WORLD OF WORK HAS CHANGED
NOTES
CHAPTER 2 How to Migrate from Business Analytics to People Analytics
A SHORT HISTORY OF ANALYTICS ADOPTION
MARKETING AND HUMAN RESOURCES SIMILARITIES
ADVANCED BUSINESS ANALYTICS AND ADVANCED PEOPLE ANALYTICS
THE PROMISE OF ANALYTICS AND PEOPLE ANALYTICS BRIDGES
BUILDING A PEOPLE ANALYTICS CENTER OF EXCELLENCE
NOTES
REFERENCES
CHAPTER 3 The Seven Pillars of People Analytics Success
DATA AND TOOLS CHALLENGE
THE SEVEN PILLARS OF PEOPLE ANALYTICS SUCCESS
LEVERAGING THE PEOPLE ANALYTICS FRAMEWORK
WORKFORCE PLANNING ANALYTICS PILLAR
SOURCING ANALYTICS PILLAR
ACQUISITION/HIRING ANALYTICS PILLAR
ONBOARDING, CULTURE FIT, AND ENGAGEMENT PILLAR
PERFORMANCE ASSESSMENT AND DEVELOPMENT AND EMPLOYEE LIFETIME VALUE PILLAR
EMPLOYEE CHURN AND RETENTION PILLAR
EMPLOYEE WELLNESS, HEALTH, AND SAFETY PILLAR
NOTES
CHAPTER 4 Workforce Planning Analytics
WHAT IS WORKFORCE PLANNING?
WORKFORCE PLANNING ANALYTICS
WHY SHOULD YOU CARE ABOUT WORKFORCE PLANNING ANALYTICS?
KEY COMPONENTS OF WORKFORCE PLANNING ANALYTICS
MAKING AN IMPACT WITH WORKFORCE PLANNING ANALYTICS
WORKFORCE PLANNING ANALYTICS BEST PRACTICES: DOS AND DON’TS
NOTES
CHAPTER 5 Talent Sourcing Analytics
THE BUSINESS CASE FOR TALENT SOURCING TODAY
Defining Talent Sourcing Today
WHY YOU NEED TO CARE ABOUT YOUR TALENT SOURCING TODAY
TALENT SOURCING IN THE ERA OF BIG DATA AND ADVANCED TECHNOLOGY
THE MOBILE IMPACT ON TALENT SOURCING
PUTTING THE IMPACT CYCLE INTO ACTION
NOTES
CHAPTER 6 Talent Acquisition Analytics
WHAT IS TALENT ACQUISITION ANALYTICS?
WHY SHOULD YOU CARE ABOUT ACQUISITION ANALYTICS?
HOW TALENT ACQUISITION WORKS
APPLICATION PHASE
PREINTERVIEW ASSESSMENT ANALYTICS
INTERVIEWS: SEPARATING THE WHEAT FROM THE CHAFF
PUTTING IT ALL TOGETHER: PREDICTIVE ANALYTICS FOR SELECTION
NOTES
CHAPTER 7 Onboarding and Culture Fit
ORGANIZATIONAL CULTURE
ONBOARDING PROCESS
STAGES OF ONBOARDING
EARLY EMPLOYEE NEEDS
OPEN ANALYTICAL FRAMEWORK FOR EFFECTIVE ONBOARDING
TIME TO PRODUCTIVITY AND OTHER OUTCOME MEASURES
CREATE AN ONBOARDING PREDICTIVE MODEL
TYING IT ALL TOGETHER
NOTES
CHAPTER 8 Talent Engagement Analytics
IMPORTANCE OF EMPLOYEE ENGAGEMENT
EMPLOYEE ENGAGEMENT SURVEYS
MAKING EMPLOYEE ENGAGEMENT SURVEYS PREDICTIVE
MOVING BEYOND THE SURVEY: EMPLOYEE ENGAGEMENT MEASURES
NOTES
CHAPTER 9 Analytical Performance Management
WHY YOU SHOULD CARE ABOUT PERFORMANCE MANAGEMENT ANALYTICS
LINKING INDIVIDUAL OBJECTIVES TO COMPANY OBJECTIVES
DEFINING PERFORMANCE MEASURES
PERFORMANCE INCENTIVES AND PROMOTION
PROVIDE INSIGHT TO SENIOR MANAGEMENT
BENEFITS OF ANALYTICAL PERFORMANCE MANAGEMENT
BEST PRACTICES
PREDICTIVE ANALYTICS AND GRAPH THEORY TO OPTIMIZE CAREER PATHWAYS AND EMPLOYEE PROMOTION
NOTES
REFERENCES
CHAPTER 10 Employee Lifetime Value and Cost Modeling
UNDERSTANDING THE MOST EXPENSIVE ASSET
ARE EMPLOYEES COSTS OR ASSETS?
THE BASIS FOR ADVANCED ANALYTICS
CHAPTER 11 Using Retention Analytics to Protect Your Most Valuable Asset
TRADITIONAL APPROACHES ARE FAILING
WHAT IS RETENTION, ANYWAY?
WHAT YOU NEED AND HOW IT WORKS
THE BUSINESS CASE
DEPLOYING RETENTION ANALYTICS . . . PIECE OF CAKE?
HOW TO IMPLEMENT PROACTIVE TALENT RETENTION MODELS
DATA FOR TALENT ATTRITION PREDICTIVE MODELING
PUTTING YOUR EMPLOYEE ATTRITION FINDINGS TO WORK
THE SEGMENTATION STRATEGY OF TALENT RETENTION MODEL INSIGHTS
NOTES
CHAPTER 12 Employee Wellness, Health, and Safety to Drive Business Performance and Loyalty
WHAT IS EMPLOYEE WELLNESS?
WHY SHOULD YOU CARE ABOUT WORKPLACE WELLNESS?
EMPLOYEE WELLNESS PROGRAM BEST PRACTICES
OPTIMIZING YOUR EMPLOYEE WELLNESS HEALTH AND WORKPLACE SAFETY WITH PREDICTIVE ANALYTICS
NOTES
CHAPTER 13 Big Data and People Analytics
WHAT IS BIG DATA?
BIG DATA AND PEOPLE ANALYTICS
LEVERAGING PEOPLE ANALYTICS
WORKFORCE PLANNING ANALYTICS PILLAR
SOURCING ANALYTICS PILLAR
ACQUISITION/HIRING ANALYTICS PILLAR
ONBOARDING, CULTURE FIT, AND ENGAGEMENT PILLAR
PERFORMANCE ASSESSMENT AND DEVELOPMENT AND EMPLOYEE LIFETIME VALUE PILLAR
EMPLOYEE CHURN AND RETENTION PILLAR
EMPLOYEE WELLNESS, HEALTH, AND SAFETY PILLAR
NOTES
CHAPTER 14 Future of People Analytics
RISE OF EMPLOYEE BEHAVIORAL DATA
PEOPLE ANALYTICS MOVES BEYOND THE AVERAGES
PREDICTIVE BECOMES THE NEW STANDARD
AUTOMATED BIG DATA ANALYTICS
BIG DATA EMPOWERS EMPLOYEE DEVELOPMENT
MODELS BECOME THE NEW GOLD OF PEOPLE ANALYTICS
PEOPLE ANALYTICS BECOMES MORE ACCESSIBLE
PEOPLE ANALYTICS BECOMES A SPECIALIZED DEPARTMENT
EMPLOYEE DATA PRIVACY BACKLASH
QUANTIFICATION OF HR
NOTES
Index
EULA
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