Jean Paul Isson is Global Vice President for Predictive Analytics and Business Intelligence at Monster Worldwide, Inc., where he has built his global predictive analytics team from the ground up and successfully conceived and implemented global customer scoring, customer segmentation, predictive modeling, and web mining applications and talent analytics solutions across North America, Europe, and the Asia–Pacific region. Prior to joining Monster, Mr. Isson led the global customer behavior modeling team at Rogers Wireless, implementing churn models and pioneering customer lifetime value segmentation to optimize services, marketing, and sales activities.

Mr. Isson is a worldwide expert and an evangelist in Big Data and advanced business analytics. He is an internationally acclaimed speaker and a thought leader who specializes in helping organizations create business value from their Big Data or little data. Mathematician and statistician by training (he holds a master’s degree in mathematics and statistics), he loves helping executives to apply data science to business questions to tell the data story, and was named among the 180 leading data science, Big Data, and analytics bloggers in the world by Data Science Central.

Mr. Isson is frequently invited to be the keynote speaker at executive events on advanced analytics, human capital management, human resources analytics, and innovation in the United States, Canada, the United Kingdom, Germany, France, Denmark, the Netherlands, Poland, the Czech Republic, Australia, and China. He has more than 22 years of experience in advanced business analytics, focusing on predictive analytics, workforce analytics, behavior modeling, market segmentation, and sales coverage optimization. He teaches classes for the Executive Certificate in Advanced Business Analytics at Concordia University. He has delivered business analytics workshops at executive programs in the United States, Canada, Europe, Asia, and Australia.

He is the author (with Jesse Harriott) of Win with Advanced Business Analytics (John Wiley & Sons, 2012), a reference business analytics book that was translated into several languages, including Chinese, and is a contributor to several local and international newspapers and online magazines, including the Journal of the American Management Association, the Wall Street Journal, the New York Times, MIT Sloan Management Review, the Guardian, Financial Post, National Post, Les Echos, Liberation, Wich50 (Australia), Le Journal du Net Silicon, Challenges, le Monde, the Gazette, and the Globe & Mail. Mr. Isson has appeared in various media outlets, including TV, to cover Big Data analytics, talent analytics, and employment conditions.

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Jesse S. Harriott, PhD, has been a research and analytics professional for more than 20 years and has held various client- and supplier-side global analytics leadership positions. He is currently Chief Analytics Officer at Constant Contact, a technology company that helps more than 600,000 organizations generate repeat business and referrals through online marketing solutions. Prior to Constant Contact, Dr. Harriott was Chief Knowledge Officer at Monster Worldwide, where he helped drive annual revenue from $300 million to over $1.3 billion. Dr. Harriott started an international analytics division at Monster and created the Monster Employment Index that was tracked by millions of people in more than 30 countries in North America, Europe, and Asia. He also led web analytics, business intelligence, competitive intelligence, data governance, marketing research, and sales analytics departments for Monster.

Prior to Monster, Dr. Harriott created an analytics consulting practice for e-commerce company Gomez (now Compuware), where his team led projects for Internet start-ups and well-known brands, including Orbitz.com, WebMD, and Fidelity. He has advised many private and public organizations regarding analytics and labor market issues, including the White House, the Department of Labor, the European Commission, the Federal Reserve, the National Governors Association, and the Clinton Global Initiative, and various U.S. senators. He is the author or coauthor of several publications, including the books Win with Advanced Business Analytics (John Wiley & Sons, 2012) and Finding Keepers (McGraw-Hill, 2008), which has been published in North America, South America, Europe, and Asia.

Dr. Harriott has taught at the University of Chicago and holds an MA and a PhD in experimental psychology from DePaul University. He has appeared in various media outlets, including CNBC, the Wall Street Journal, the New York Times, CBS radio, Bloomberg, and Reuters. Dr. Harriott has won several awards, including the Hardin Award from the American Marketing Association, the Platinum Award from PR News, and an Ogilvy Award from the Advertising Research Foundation, and he was named by the Boston Business Journal as one of Boston’s top 40 under 40. He lives in the Boston area with his family.