CONTENTS

Acknowledgments

Introduction

PMP Exam Objectives Map

       Part I Project Management Foundation

Chapter 1   Preparing for the Exam

All About the PMP Exam

Money and Your Exam

Passing the Exam

Creating Your Study Strategy

What Your Exam Is Based On

What Is a Project?

Temping a Project

Defining a Project’s Uniqueness

Changing the Organization

Creating Business Value

Progressively Elaborating a Project

Why Do Projects?

Creating Project Management Business Documents

What Is Project Management?

Back to the PMBOK Guide

Being a Project Expert

Using the Project Management Body of Knowledge

Working with Your Application Area

Examining the Project Management Context

Opening Your Portfolio

Working with Programs

Working with Subprojects

Working with Project Management Offices

Considering Projects and Operations

Identifying the Project Life Cycle

Examining a Project Life Cycle

Comparing Project Life Cycles and Product Life Cycles

Working with Project Management Processes

Exploring the Project Management Processes

Examining the Process Group Interactions

Choosing the Appropriate Processes

Working with Process Groups

Gathering Project Management Data and Information

Gathering Work Performance Data

Creating Work Performance Information

Communicating Through Work Performance Reports

Chapter Summary

Questions

Answers

Chapter 2   Managing a Project in Different Environments

Exploring Agile Project Management

Embracing the Agile Manifesto

Comparing Predictive and Agile Projects

Identifying Different Agile Approaches

Working with Enterprise Environmental Factors

Working with Internal Enterprise Environmental Factors

Considering External Enterprise Environmental Factors

Leveraging Organizational Process Assets

Adhering to Processes, Policies, and Procedures

Leveraging Organizational Knowledge Repositories

Working Within an Organizational System

Working in a System

Operating Within a Governance Framework

Identifying the Organizational Influences

Completing Projects in Different Organizational Structures

Recognizing Organizational Structures

Managing Project Teams

Working with a PMO

Chapter Summary

Case Study

Managing Projects from Start to Completion

Examining the Project Deliverables

Examining the Project Phases

Controlling Project Changes

Questions

Answers

Chapter 3   Working as a Project Manager

Exploring the Project Manager Role

Defining the Agile Project Manager

Leading the Project Team

Communicating Project Information

Negotiating Project Terms and Conditions

Active Problem-Solving

Identifying the Project Manager Influence

Influencing the Project

Influencing the Organization

Considering Social, Economic, and Environmental Project Influences

Considering International Influences

Considering Cultural and Industry Influences

Building Project Management Skills

Enhancing Skills and Competencies

Introducing the PMI Talent Triangle

Managing Politics in Projects

Serving as a Leader and Manager

Learning Leadership Styles

Creating a Leadership Persona

Performing Project Integration

Integrating Processes

Building Your Cognitive-Level Integration

Examining Context-Level Integration

Chapter Summary

Questions

Answers

     Part II Project Management Professional Knowledge Areas

Chapter 4   Managing Project Integration

Developing the Project Charter

Preparing to Create the Project Charter

Choosing a Project to Charter

Knowing the Project Management Methodology

Creating the Charter—Finally

Creating the Assumptions Log

Developing the Project Management Plan

Creating the Project Management Plan

Hosting the Project Kickoff Meeting

Directing and Managing the Project Work

Creating the Project Deliverables

Creating an Issue Log

Responding to Project Conditions

Managing Project Knowledge

Preparing to Manage Knowledge

Reviewing Knowledge Management Tools and Techniques

Reviewing the Results of Knowledge Management

Monitoring and Controlling the Project Work

Monitoring the Project

Analyzing Project Data

Creating a Work Performance Report

Managing Integrated Change Control

Reacting to Change

Using the Project Management Information System

Closing the Project or Phase

Documenting the Closing

Creating the Final Project Report

Chapter Summary

Questions

Answers

Chapter 5   Managing Project Scope

Planning the Project Scope Management

Creating the Project Scope Management Plan

Creating the Requirements Management Plan

Collecting the Project Requirements

Working with Project Stakeholders

Examining the Outputs of Requirement Collection

Defining Project and Product Scopes

Creating the Project Scope Statement

Using Product Analysis

Using Alternatives Generation

Using Stakeholder Analysis

Examining the Project Scope Statement

Planning a Sprint

Creating the Work Breakdown Structure

Using a WBS Template

Decomposing the Deliverables

Creating the WBS Dictionary

Validating the Project Scope

Preparing for Project Inspection

Inspecting the Project Work

Controlling the Project Scope

Using a Change Control System

Planning for Project Scope Changes

Approving a Change

Chapter Summary

Questions

Answers

Chapter 6   Managing Project Schedule

Planning Schedule Management

Creating the Schedule Management Plan

Examining the Schedule Management Plan

Utilizing an On-Demand Scheduling Approach

Defining the Project Activities

Making the Activity List

Examining the Activity List

Documenting the Activity Attributes

Building the Milestone List

Creating the Product Roadmap

Updating the Work Breakdown Structure

Sequencing the Project Activities

Considering the Inputs to Activity Sequencing

Creating Network Diagrams

Using the Precedence Diagramming Method

Utilizing Network Templates

Determining the Activity Dependencies

Considering Leads and Lags

Estimating Activity Durations

Considering the Activity Duration Estimate Inputs

Using Analogous Estimating

Applying Parametric Estimates

Creating a Three-Point Estimate

Estimating from the Bottom Up

Factoring in Reserve Time

Evaluating the Estimates

Predicting Duration in Agile Projects

Developing the Project Schedule

Applying Mathematical Analysis

Calculating Float in a PND

Encountering Scheduling on the PMP Exam

Applying Schedule Compression

Using a Project Simulation

Using Resource-Leveling Heuristics

Using Project Management Software

Relying on a Project Coding Structure

Considering the Outputs of Schedule Development

Reviewing the Schedule Baseline

Examining the Project Schedule

Utilizing the Schedule Management Plan

Updating the Resource Requirements

Controlling the Project Schedule

Managing the Inputs to Schedule Control

Applying Schedule Control

Measuring Project Performance

Examining the Schedule Variance

Creating Burndown and Burnup Chart

Updating the Project Schedule

Applying Corrective Action

Chapter Summary

Questions

Answers

Chapter 7   Managing Project Costs

Planning for Project Cost Management

Preparing the Cost Management Plan

Examining the Project Cost Management Plan

Preparing for Adaptive Cost Management

Determining Project Costs

Estimating the Project Costs

Creating the Cost Estimate

Examining the Cost Estimate

Budgeting the Project

Creating the Project Budget

Examining the Project Budget

Controlling Project Costs

Managing the Project Costs

Controlling Changes to Project Costs

Using Earned Value Management

Learning the Fundamentals

Finding the Project Variances

Finding the Indexes

Predicting the Project’s Future

The Five EVM Formula Rules

Chapter Summary

Questions

Answers

Chapter 8   Managing Project Quality

Planning for Quality

Using Quality Planning Tools

Creating the Quality Management Plan

Establishing Quality Metrics

Updating the Project Management Plan and Documents

Managing Quality in the Project

Preparing to Manage Quality

Managing Quality Within a Project

Completing a Quality Audit

Designing for X

Implementing Problem-Solving Techniques

Reviewing the Results of Managing Quality

Controlling Quality in a Project

Preparing to Control Quality

Relying on the Seven Basic Quality Tools

Inspecting Results

Testing Deliverables in Adaptive Projects

Creating a Flowchart

Creating a Control Chart

Creating a Pareto Diagram

Creating a Histogram

Creating a Run Chart

Creating a Scatter Diagram

Completing a Statistical Sampling

Revisiting Flowcharting

Applying Trend Analysis

Examining Control Quality Process Results

Chapter Summary

Questions

Answers

Chapter 9   Managing Project Resources

Planning for Resource Management

Identifying Organizational Approach for Managing Resources

Relying on Enterprise Environmental Factors

Using the Organizational Process Assets

Referencing the Project Management Plan

Charting the Human Resources

Networking Human Resources

Identifying Roles and Responsibilities

Creating a Project Organization Chart

Creating a Team Charter

Estimating the Activity Resources

Using Expert Judgment

Using Bottom-Up Estimating

Relying on Analogous Estimating

Utilizing Parametric Estimating

Identifying Alternatives

Relying on Published Estimating Data

Building an Agile Project Team

Examining the Activity Resource Estimates

Acquiring the Project Team

Examining the Staffing Pool

Negotiating for Resources

Working with Preassigned Staff

Procuring Staff

Managing a Virtual Team

Utilizing a Multicriteria Decision Analysis Process

Assembling the Project Team

Creating Agile Team Workspaces

Developing the Project Team

Being a Servant Leader

Preparing for Team Development

Relying on Interpersonal Management Skills

Creating Team-Building Activities

Establishing Project Ground Rules

Rewarding the Project Team

Assessing the Project Team

Managing the Project Team

Preparing for Team Management

Dealing with Team Disagreements

Creating an Issue Log

Examining the Outputs of Team Management

Relating to Organizational Theories

Maslow’s Hierarchy of Needs

Herzberg’s Theory of Motivation

McGregor’s Theory of X and Y

Ouchi’s Theory Z

Vroom’s Expectancy Theory

McClelland’s Theory of Needs

Controlling Resources

Preparing to Control Resources

Reviewing the Tools and Techniques to Control Resources

Reviewing the Results of Controlling Resources

Chapter Summary

Questions

Answers

Chapter 10 Managing Project Communications

Examining the Communications Foundation

Communication Factors

Understanding the Communications Model

Planning for Communications

Preparing for Communications

Identifying Communication Requirements

Exploring Communication Technologies

Creating the Communications Management Plan

Managing Project Communications

Examining Communication Skills

Examining Communication Factors and Technologies

Distributing Information

Creating Lessons Learned

Examining the Results of Communications Management

Monitoring Communications

Examining the Tools for Monitoring Communications

Reviewing Project Performance

Analyzing Project Variances

Examining the Results of Monitoring Communications

Chapter Summary

Questions

Answers

Chapter 11 Managing Project Risks

Planning for Risk Management

Preparing for Risk Management Planning

Completing Risk Management Planning

Creating the Risk Management Plan

Identifying the Project Risks

Finding Project Risks

Creating a Risk Register

Creating a Risk Report

Using Qualitative Risk Analysis

Preparing for Qualitative Analysis

Completing Qualitative Analysis

Applying Probability and Impact

Creating a Probability-Impact Matrix

Relying on Data Precision

Building a Hierarchical Chart

Assessing the Risk Score

Examining the Results of Qualitative Risk Analysis

Preparing for Quantitative Risk Analysis

Interviewing Stakeholders and Experts

Applying Sensitivity Analysis

Finding the Expected Monetary Value

Using a Decision Tree

Using a Project Simulation

Examining the Results of Quantitative Risk Analysis

Planning for Risk Responses

Preparing for Risk Responses

Creating Risk Responses

Managing the Positive Risk and Opportunities

Accepting the Risks

Updating the Risk Register

Creating Contracts for Risk Response

Justifying Risk Reduction

Creating a Project Contingency Response

Updating the Project Plan

Implementing Risk Responses

Preparing to Implement Risk Responses

Reviewing the Tools and Techniques for Implementing Risk Responses

Examining the Results of Implementing Risk Responses

Monitoring Project Risks

Preparing for Risk Monitoring and Control

Monitoring and Controlling Risks

Completing Risk Response Audits

Analyzing Project Variances

Measuring Technical Performance

Monitoring Contingency Reserve

Examining the Results of Risk Monitoring and Control

Chapter Summary

Questions

Answers

Chapter 12 Managing Project Procurement

Planning for Procurement

Considering Agile Agreements

Determining the Contract Type

Understanding Contract Types

Using the Procurement Planning Tools

Examining the Results of Procurement Planning

Creating the Procurement Documents

Creating Source Selection Criteria

Conducting Procurements

Hosting a Bidder Conference

Advertising for Sellers

Creating a Qualified Sellers List

Selecting a Seller

Examining Vendor Responses

Choosing the Seller

Examining the Results of Seller Selection

Controlling Project Procurements

Completing the Procurement Control Process

Reviewing the Results of Procurement Control

Performing Contract Closure

Auditing the Procurement Process

Negotiating Settlements

Completing Contract Closure

Chapter Summary

Case Study: Litke Greenhouse and Nursery Procurement Processes

Planning for Procurement

Hosting a Bidder Conference

Selecting a Vendor

Questions

Answers

Chapter 13 Managing Project Stakeholders

Identifying Project Stakeholders

Preparing for Stakeholder Identification

Launching Project Stakeholder Identification

Performing Stakeholder Analysis

Classifying Stakeholders

Finalizing Stakeholder Identification

Creating the Stakeholder Register

Planning Stakeholder Management

Preparing to Plan for Stakeholder Management

Creating the Stakeholder Engagement Plan

Examining the Stakeholder Engagement Plan

Managing Stakeholder Engagement

Preparing to Manage Stakeholder Engagement

Managing Stakeholder Relationships

Reviewing Stakeholder Engagement Results

Monitoring Stakeholder Engagement

Preparing to Monitor Stakeholder Engagement

Components of Monitoring Stakeholder Engagement

Reviewing the Outputs of Stakeholder Engagement

Chapter Summary

Questions

Answers

    Part III PMP Agile Exam Testing Areas

Chapter 14 Leading an Agile Project

Defining Agile Project Management

Reviewing the Agile Manifesto

Building the Agile Mindset

Leading an Agile Project

Exploring Agile Approaches

Diving into Scrum

Introducing Extreme Programming

Working with Other Agile Approaches

Chapter Summary

Questions

Answers

Chapter 15 Engaging Agile Stakeholders

Stakeholder Engagement in Agile Projects

Incorporating Stakeholder Values

Building Stakeholder Synergy

Leading Stakeholder Conversations

Planning for Effective Engagement

Structuring Team Stakeholder Engagement

Creating an Agile Charter

Exploring the Project Team

Creating a Team Space

Coaching the Team

Resolving Differences in an Agile Project

Chapter Summary

Questions

Answers

Chapter 16 Measuring Agile Project Performance

Defining Agile Metrics

Earned Value Management

Return on Investment

Measuring Agile Performance

Reviews and Retrospective

Understanding Velocity

Lead Time and Cycle Time

Charting Performance

Burndown and Burnup Charts

Release Burndown

Using a Control Chart in Agile Projects

Exploring Cumulative Flow Diagram

Testing in Agile Projects

Employing Acceptance Test–Driven Development

Working with Behavior-Driven Development

Exploratory Testing in Agile

Chapter Summary

Questions

Answers

Chapter 17 Managing Risks in Agile Projects

Managing Risks and Issues

Problem Detection and Resolution

Completing Variance Analysis

Working with the Risk-Adjusted Backlog

Promoting Continuous Improvement

Problem Solving in Agile Projects

Solving Scrum Problems

Solving XP Problems

Solving Problems in Lean Projects

Chapter Summary

Questions

Answers

   Part IV PMP Exam Considerations

Chapter 18 Understanding the Code of Ethics and Professional Conduct

Learning the Code of Ethics

Exploring the Code’s Vision and Purpose

Participating in the Code

Learning the Code Details

Serving Responsibly as a Project Manager

Defining Responsibility

Aspiring to Responsibility Expectations

Adhering to the Mandatory Standards of Responsibility

Adhering to the Respect Value

Aspiring to Respect

Adhering to the Mandatory Values of Respect

Being a Fair Project Manager

Aspiring to Fairness

Adhering to the Mandatory Standards on Fairness

Being an Honest Project Manager

Aspiring to Honesty

Living the Honesty Requirements

Chapter Summary

Questions

Answers

Chapter 19 Passing the PMP Exam

Tips to Pass the Exam

Prepare Before the Exam

Create Your Own Answer Key

Testing Tips

Answer Every Question—Once

Use the Process of Elimination

Everything You Must Know

The 49 Project Management Processes

Earned Value Management Formulas

Quick Project Management Facts

A Letter to You

       Part V Appendixes and Glossary

Appendix A Project Management Documents

Appendix B About the Online Content

System Requirements

Your Total Seminars Training Hub Account

Privacy Notice

Single User License Terms and Conditions

TotalTester Online

Other Book Resources

Video Training from the Author

Downloadable Content

Technical Support

Glossary

Index

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