Contents

Foreword

Introduction

Part One: Moral Intelligence

Chapter 1. Good Business

Chapter 2. Born to Be Moral

What the Best Leaders Believe

A Visit to the Nursery

Nature Versus Nurture

Growing Up Moral

Learning to Be Responsible

When Things Go Wrong

Inside Your (Moral) Brain

It's All in Your Head

The Moral Map of Your Brain

Why We're Good and Why We're Bad

So What Went Wrong?

Moral Software

Chapter 3. Your Moral Compass

Embracing Universal Principles

Discovering Your Values

The Morality of Values

Beliefs

Identifying Your Beliefs

Goals

Why Leaders Love Goals

Your Goals

Put It in Writing

Behavior

Chapter 4. Staying True to Your Moral Compass

Part Two: Developing Moral Skills

Chapter 5. Integrity

Acting Consistently with Principles, Values, and Beliefs

Telling the Truth

Standing Up for What Is Right

Keeping Promises

Chapter 6. Responsibility

Taking Responsibility for Personal Choices

Admitting Mistakes and Failures

Embracing Responsibility for Serving Others

Chapter 7. Compassion and Forgiveness

Actively Caring About Others

Letting Go of Your Own Mistakes

Letting Go of Others' Mistakes

Chapter 8. Emotions

Self-Awareness

Understanding Your Thoughts

Personal Effectiveness

Deciding What to Think

Self-Control

Nurturing Emotional Health

Interpersonal Effectiveness

Empathy

Misplaced Compassion

Respecting Others

Getting Along With Others

Part Three: Moral Leadership

Chapter 9. The Moral Leader

Chapter 10. Leading Large Organizations

The Fabric of Values

Is There Such a Thing as a Morally Intelligent Organization?

The Morally Intelligent Organization—An Aerial View

Morally Intelligent Policies

The Principles that Matter Most

Organizational Integrity

The Responsible Organization

The Compassionate Organization

The Forgiving Organization

Recruiting for Values

Reinforcing Values Starts at the Top

The Power of Formal Rewards

Success Stories

Ideal Versus Real

Values and the Global Organization

Chapter 11. Moral Intelligence for the Entrepreneur

Moral Values in Small Organizations

Last Words About Business Start-Ups

Epilogue: Becoming a Global Moral Leader

Raising the Stakes

Watch Your Wake

Give Back

Create the Future

A Global Business Opportunity

Conclusion

Appendix A. Strengthening Your Moral Skills

A Look in the Mirror

Using the MCI

The Right Frame of Mind for Completing the MCI

Scoring and Interpreting Your MCI

Prioritizing Your Moral Development Efforts

The Road Less Traveled

The 80/20 Rule

Your Moral Development Plan

Putting Your Moral Development Plan into Practice

Breaking Bad Habits

Reward Yourself for Positive Change

Surround Yourself with Positive People

Do I Really Need to Change?

Books, Audio, and Video Media

Workshops

Personal Counseling

Executive Coaching

Appendix B. Moral Competency Inventory (MCI)

Appendix C. Scoring the MCI

Moral Competencies Worksheet

What Your Total MCI Score Means

Appendix d. Interpreting Your MCI Scores

Total MCI Score (Alignment Score)

Highest and Lowest Competency Scores

Individual Item Scores

Reality Testing

Do Your Scores Matter?

Now What?

Index

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