Index

A note on the digital index

A link in an index entry is displayed as the section title in which that entry appears. Because some sections have multiple index markers, it is not unusual for an entry to have several links to the same section. Clicking on any link will take you directly to the place in the text in which the marker appears.

A

A New Meeting Space option, Outlook, Enable presenters during setup
ad hoc conference calls, Viewing missed ad hoc conference calls
Add Contact Icon, Using the Contact view options
Alerts tab, Options dialog box, Configuring the Phones options
Also Ring check box, Secondary Ringer section, Setting a secondary ringer
Alt+C shortcut, Microsoft Lync keyboard shortcuts
Alt+D shortcut, Microsoft Lync keyboard shortcuts
Alt+Down Arrow shortcut, Microsoft Lync keyboard shortcuts
Alt+Enter shortcut, Microsoft Lync keyboard shortcuts
Alt+F shortcut, Microsoft Lync keyboard shortcuts
Alt+F4 shortcut, Microsoft Lync keyboard shortcuts
Alt+H shortcut, Microsoft Lync keyboard shortcuts
Alt+l shortcut, Microsoft Lync keyboard shortcuts
Alt+M shortcut, Microsoft Lync keyboard shortcuts
Alt+P shortcut, Microsoft Lync keyboard shortcuts
Alt+Q shortcut, Microsoft Lync keyboard shortcuts
Alt+R shortcut, Microsoft Lync keyboard shortcuts
Alt+S shortcut, Microsoft Lync keyboard shortcuts
Alt+Spacebar shortcut, Microsoft Lync keyboard shortcuts, Microsoft Lync keyboard shortcuts
Alt+T shortcut, Microsoft Lync keyboard shortcuts, Microsoft Lync keyboard shortcuts
Alt+Up Arrow shortcut, Microsoft Lync keyboard shortcuts
Alt+V shortcut, Microsoft Lync keyboard shortcuts
Appear Away option, Understanding the presence status indicators
Appear Offline option, Understanding the presence status indicators
Audio Device tab, Options dialog box, Set your primary audio device, Modifying the Audio Device options
auto attendant
accessing calendar from, Access your calendar from the auto attendant
accessing email from, Access your email from the auto attendant
availability
adding note about, Adding a note to your status
monitoring for contacts, Monitoring a contact’s availability
setting, Changing your status manually
viewing, The Presenting presence status, Using the presence status, Understanding the presence status indicators
Available option, Understanding the presence status indicators
Away presence, Searching contacts

B

Be Right Back option, Understanding the presence status indicators
“blind-calling” coworkers, Using the presence status
blocked file types, Sending and receiving files within an IM
bold, Changing the font of your IM
Busy option, Understanding the presence status indicators

C

calendar
accessing from auto attendant, Access your calendar from the auto attendant
Microsoft Outlook integration, Integrating the Outlook calendar
Call Forward Options button, Setting up call forwarding
call forwarding, Setting up call forwarding
Call Forwarding Settings menu option, Setting up call forwarding
Call Forwarding tab
Delegates dialog box, Set up a delegate, Set up a delegate
overview, Set up call forwarding, Configuring the Call Forwarding options
Team-Call Group dialog box, Set up a team-call group
Unanswered Calls dialog box, Change how unanswered calls are managed
Call icon, Escalating an IM to a voice or video call, Responding to an email via telephone
call quality, Checking primary audio device call quality
Call Voice Mail option, Calling your voicemail and auto attendant
Calls tab, Lync client window, View your conversation history
Change Greetings option, Changing your voicemail greeting
chat rooms
creating persistent, Creating a new chat room
following, Following a chat room
Check Call Quality option, Checking primary audio device call quality
Close button, Closing tabbed conversations
collaborating with contacts
meetings with
creating, Creating online meetings
joining, Joining online meetings
reminders for, Online meeting reminders
scheduling, Scheduling a meeting
overview, Collaborating with your contacts
sending email to, Sending an email to a contact
sharing desktop with, Sharing your desktop or program with others online
sharing Microsoft PowerPoint presentations with, Sharing whiteboards or Microsoft PowerPoint presentations
sharing whiteboards with, Sharing whiteboards or Microsoft PowerPoint presentations
collaboration platform, Creating online meetings, Creating a Lync online meeting in Outlook
color of font, Changing the font of your IM
communication platform, Creating online meetings
conferences, Inviting additional contacts to a conversation
consultative transferring, Consultative transferring
Contact List tab, Options dialog box, Modifying the Personal options
contacts
adding to more than one group, Add an internal contact to a group
collaborating with
creating meetings, Creating online meetings
joining meetings, Joining online meetings
meetings reminders, Online meeting reminders
overview, Collaborating with your contacts
scheduling meetings, Scheduling a meeting
sending email to, Sending an email to a contact
sharing desktop, Sharing your desktop or program with others online
sharing Microsoft PowerPoint presentations, Sharing whiteboards or Microsoft PowerPoint presentations
sharing whiteboards, Sharing whiteboards or Microsoft PowerPoint presentations
Contact view, Using the Contact view options
groups for
adding external contact to, Adding external contacts to a group
adding internal contact to, Adding contacts to a group
creating, Creating a new contact group
removing from, Removing a contact from a group
inviting additional to conversation, Inviting additional contacts to a conversation
monitoring availability of, Monitoring a contact’s availability
overview, Managing contacts
searching, Searching contacts
tagging for status change alerts, Monitoring a contact’s availability
viewing Lync Groups in Microsoft Outlook, Viewing Outlook Quick Contacts
Conversation History folder, Maintaining conversation history, Viewing the Conversation History folder, Modifying the Personal options
Conversation History tab, Viewing and responding to a missed call
Conversation Window, Configuring the General options
conversations
changing font, Changing the font of your IM
converting to conference, Inviting additional contacts to a conversation
escalating to voice or video call, Escalating an IM to a voice or video call
hiding, Hiding the IM area
history of, Maintaining conversation history
in Microsoft Outlook
viewing history, Viewing the Conversation History folder
viewing missed, Viewing the Missed Conversations folder
inviting additional contacts to, Inviting additional contacts to a conversation
marking as “high importance”, Marking a conversation as “high importance”
overview, Starting a conversation
receiving files in, Receive a file
sending files in, Sending and receiving files within an IM
starting, Sending an IM
tabbed
closing, Closing tabbed conversations
creating, Creating tabbed conversations
overview, Tabbed conversations
popping to separate window, Popping a tabbed conversation to a separate window
Conversations icon, Lync client window, Maintaining conversation history
Create A Chat Room option, Creating a new chat room
Create A New Room option, My Rooms page, Create a new chat room
Create A New Topic Feed option, Creating a new topic feed
Create A Room page, Create a new chat room
Create A Topic Feed dialog box, Create new topic feed
Create New Group command, Create a new group
credentials, sign-in
changing, Changing your sign-in credentials
obtaining required, A few assumptions
Ctrl+1 shortcut, Microsoft Lync keyboard shortcuts
Ctrl+1,2...9 shortcut, Microsoft Lync keyboard shortcuts
Ctrl+2 shortcut, Microsoft Lync keyboard shortcuts
Ctrl+3 shortcut, Microsoft Lync keyboard shortcuts
Ctrl+4 shortcut, Microsoft Lync keyboard shortcuts
Ctrl+A shortcut, Microsoft Lync keyboard shortcuts
Ctrl+Alt+Spacebar shortcut, Microsoft Lync keyboard shortcuts
Ctrl+B shortcut, Microsoft Lync keyboard shortcuts
Ctrl+C shortcut, Microsoft Lync keyboard shortcuts
Ctrl+Enter shortcut, Microsoft Lync keyboard shortcuts
Ctrl+F shortcut, Microsoft Lync keyboard shortcuts
Ctrl+l shortcut, Microsoft Lync keyboard shortcuts
Ctrl+N shortcut, Creating a new contact group, Microsoft Lync keyboard shortcuts
Ctrl+O shortcut, Adding contacts to a group, Microsoft Lync keyboard shortcuts
Ctrl+R shortcut, Microsoft Lync keyboard shortcuts
Ctrl+S shortcut, Escalating an IM to a voice or video call, Microsoft Lync keyboard shortcuts
Ctrl+Shift+1 shortcut, Microsoft Lync keyboard shortcuts
Ctrl+Shift+A shortcut, Microsoft Lync keyboard shortcuts
Ctrl+Shift+D shortcut, Microsoft Lync keyboard shortcuts
Ctrl+Shift+E shortcut, Microsoft Lync keyboard shortcuts
Ctrl+Shift+Enter shortcut, Microsoft Lync keyboard shortcuts
Ctrl+Shift+F shortcut, Microsoft Lync keyboard shortcuts
Ctrl+Shift+H shortcut, Microsoft Lync keyboard shortcuts
Ctrl+Shift+I shortcut, Microsoft Lync keyboard shortcuts
Ctrl+Shift+J shortcut, Microsoft Lync keyboard shortcuts
Ctrl+Shift+K shortcut, Microsoft Lync keyboard shortcuts
Ctrl+Shift+L shortcut, Microsoft Lync keyboard shortcuts
Ctrl+Shift+Left Arrow shortcut, Microsoft Lync keyboard shortcuts
Ctrl+Shift+O shortcut, Microsoft Lync keyboard shortcuts
Ctrl+Shift+P shortcut, Microsoft Lync keyboard shortcuts
Ctrl+Shift+Right Arrow shortcut, Microsoft Lync keyboard shortcuts
Ctrl+Shift+S shortcut, Microsoft Lync keyboard shortcuts
Ctrl+Shift+Spacebar shortcut, Microsoft Lync keyboard shortcuts
Ctrl+Shift+T shortcut, Microsoft Lync keyboard shortcuts, Microsoft Lync keyboard shortcuts
Ctrl+Shift+Tab shortcut, Microsoft Lync keyboard shortcuts
Ctrl+Shift+Y shortcut, Microsoft Lync keyboard shortcuts, Microsoft Lync keyboard shortcuts
Ctrl+Tab shortcut, Microsoft Lync keyboard shortcuts, Microsoft Lync keyboard shortcuts
Ctrl+U shortcut, Microsoft Lync keyboard shortcuts
Ctrl+V shortcut, Microsoft Lync keyboard shortcuts
Ctrl+W shortcut, Microsoft Lync keyboard shortcuts
Ctrl+X shortcut, Microsoft Lync keyboard shortcuts
Ctrl+Y shortcut, Microsoft Lync keyboard shortcuts
Ctrl+Z shortcut, Microsoft Lync keyboard shortcuts

D

delegates, Setting up a delegate
Delete key, Microsoft Lync keyboard shortcuts, Microsoft Lync keyboard shortcuts
Delete My Sign-In Info option, Sign in to Lync 2013
desktop, sharing, Sharing your desktop or program with others online
dial pad, Using the dial pad to navigate a call menu
dial-in conferences, Using the phone
Dial-In PIN, Join an online meeting via a mobile phone
dialing phone numbers, Using the phone
Display My Contacts With category, Changing the Contacts List options
disruptions, Sending an IM
Do Not Disturb setting, Understanding the presence status indicators, Setting the Status options
Down Arrow key, Microsoft Lync keyboard shortcuts

E

Edit Phone Number dialog box, Adding or editing additional telephone numbers, Set up simultaneous ringing
Ego Feed topic feed, Creating a new topic feed
email
accessing from auto attendant, Access your email from the auto attendant
responding using IM, Responding to an email by using instant message
responding via telephone, Responding to an email via telephone
sending to contact, Sending an email to a contact
End key, Microsoft Lync keyboard shortcuts, Microsoft Lync keyboard shortcuts
Enter key, Microsoft Lync keyboard shortcuts
Esc key, Microsoft Lync keyboard shortcuts, Microsoft Lync keyboard shortcuts
escalating conversations to video or voice call, Escalating an IM to a voice or video call
Exchange auto attendant, Calling your voicemail and auto attendant
external contacts
adding to group, Adding external contacts to a group
presence for, Adding external contacts to a group

F

F1 key, Microsoft Lync keyboard shortcuts, Microsoft Lync keyboard shortcuts
F12 key, Microsoft Lync keyboard shortcuts
F5 key, Microsoft Lync keyboard shortcuts
Favorites group, Adding contacts to a group
File Saving tab, Changing the File Saving options
files
blocked types, Sending and receiving files within an IM
in conversations
receiving, Receive a file
sending, Sending and receiving files within an IM
Folder pane, Outlook, Viewing and responding to a missed call, Forwarding your voicemail
following persistent chats, Following a chat room
fonts, changing, Changing the font of your IM
Forward My Calls To option, Set up call forwarding
forwarding calls
settings for, Setting up call forwarding
to voicemail, Forwarding an incoming call to voicemail
forwarding voicemails, Forwarding your voicemail
Frequent Contacts group, Adding contacts to a group

G

Gallery view, Join an online meeting
General tab, Options dialog box, Configuring the General options
greetings, voicemail, Changing your voicemail greeting
Groups tab, Using the Contact view options, Creating a new contact group
groups, contact
adding external contact to, Adding external contacts to a group
adding internal contact to, Adding contacts to a group
creating, Creating a new contact group
removing from, Removing a contact from a group
viewing in Microsoft Outlook, Viewing Outlook Quick Contacts

H

Help Us improve category, Configuring the General options
Help Your Support Team Help You category, Configuring the General options
hiding conversations, Hiding the IM area
“high importance” conversations, Marking a conversation as “high importance”
history
of conversations, Maintaining conversation history
viewing in Microsoft Outlook, Viewing the Conversation History folder
Hold Call option, Placing a call on hold
on hold, placing calls, Placing a call on hold
Home key, Microsoft Lync keyboard shortcuts
Home page, Lync Web App, Access an online meeting via Lync Web App
Home tab, Microsoft Outlook, Creating online meetings, Create an online meeting

I

Ignore option, Incoming Call pop-up notification, Forwarding an incoming call to voicemail
IM (instant message)
button for, Sending an IM, Create tabbed conversations
changing font, Changing the font of your IM
defined, Starting a conversation
escalating to voice or video call, Escalating an IM to a voice or video call
hiding area of window, Hiding the IM area
implications of, Sending an IM
inviting additional contacts to, Inviting additional contacts to a conversation
marking as “high importance”, Marking a conversation as “high importance”
receiving files in, Receive a file
responding to email using, Responding to an email by using instant message
sending, Sending an IM
sending files in, Sending and receiving files within an IM
tabs in
closing, Closing tabbed conversations
creating, Creating tabbed conversations
overview, Tabbed conversations
popping to separate window, Popping a tabbed conversation to a separate window
“I’ll be late” notification, Sending an “I’ll be late” notification
In a Conference Call presence, Integrating the Outlook calendar
In a meeting presence, Integrating the Outlook calendar
Include In My Contact Card check box, Add or edit additional telephone numbers
Incoming Call notification, Managing an incoming call, Setting a secondary ringer
incoming calls, Managing an incoming call
indicators, presence status, Understanding the presence status indicators
instant message (IM) (see IM)
internal contacts, Adding contacts to a group
Invite By Email option, Adding participants to meetings already in progress
inviting contacts to conversation, Inviting additional contacts to a conversation
italics, Changing the font of your IM

J

Join By Phone number, Join an online meeting via a mobile phone
Join Lync Meeting option, Outlook, Accessing online meetings via the Lync Web App
Join Online button, Outlook, Online meeting reminders
Join Online Meeting option, Outlook, Joining an online meeting
joining online meetings
overview, Joining online meetings
via Lync 2013 client, Joining an online meeting
via mobile phone, Join an online meeting via a mobile phone

K

keyboard shortcuts, Microsoft Lync keyboard shortcuts

L

Left Arrow key, Microsoft Lync keyboard shortcuts
Location category, Modifying the Personal options
location for presence status, Making use of location status
Lync client window, Sign in to Lync 2013
Lync Meeting group, Outlook, Scheduling an online meeting, Enable presenters during setup
Lync Meeting Options dialog box, Enable presenters during setup
Lync Options dialog box, Change your sign-in credentials
Lync Web App, Accessing online meetings via the Lync Web App

M

Manage Persistent Chat Rooms window, Creating a new chat room, Create a new chat room
Manage Presentable Content icon, Sending and receiving files within an IM
meeting lobby, Accessing online meetings via the Lync Web App
Meeting tab, Outlook, Enable presenters during setup
meetings, Lync online
creating, Creating online meetings
in Microsoft Outlook
accessing via Lync Web App, Accessing online meetings via the Lync Web App
creating, Creating a Lync online meeting in Outlook
joining, Joining online meetings
lobby, Accessing online meetings via the Lync Web App
reminders for, Online meeting reminders
scheduling, Scheduling a meeting
Members section, Create A Room page, Create a new chat room
Microsoft Account, Adding external contacts to a group
Microsoft Lync Recording Manager, Record an online meeting
Microsoft Outlook Calendar, Understanding the presence status indicators, Integrating the Outlook calendar
Microsoft Outlook integration
calendar integration, Understanding the presence status indicators, Integrating the Outlook calendar
contacts, viewing in Lync Groups, Viewing Outlook Quick Contacts
conversations
viewing history, Viewing the Conversation History folder
viewing missed, Viewing the Missed Conversations folder
listening to voicemail in, Listen to your voicemail in Outlook
Lync online meetings
accessing via Lync Web App, Accessing online meetings via the Lync Web App
creating, Creating a Lync online meeting in Outlook
missed ad hoc conference calls, Viewing missed ad hoc conference calls
missed calls, viewing, Viewing the Missed Calls folder
overview, Using Lync with Microsoft Outlook
privacy settings, Configuring your privacy settings
Quick Contacts, Viewing Outlook Quick Contacts
responding to email
using IM, Responding to an email by using instant message
via telephone, Responding to an email via telephone
viewing presence information within, Viewing presence information within Outlook
Microsoft PowerPoint presentations, Sharing whiteboards or Microsoft PowerPoint presentations
Microsoft SharePoint, Viewing integrated presence
missed ad hoc conference calls, Viewing missed ad hoc conference calls
missed calls, Viewing and responding to a missed call
Missed Calls folder, Outlook, Viewing the Missed Calls folder
Missed Conversation folder, Viewing the Missed Conversations folder
missed conversations, viewing in Microsoft Outlook, Maintaining conversation history, Viewing the Missed Conversations folder
Missed tab, Lync client window, View your conversation history
mobile phone, joining online meetings using, Join an online meeting via a mobile phone
monitoring availability of contacts, Monitoring a contact’s availability
More Options button, Search for a contact, Monitoring a contact’s availability
multiparty HD video conferencing
joining online meeting, Multiparty HD video conferencing
overview, Multiparty HD video conferencing
Mute Audience option, Muting participants
My Account category, Modifying the Personal options
My Picture tab, Options dialog box, Modifying the My Picture options
My Rooms page, Create a new chat room
My Rooms window, Create a new chat room

N

new features
multiparty HD video conferencing, Multiparty HD video conferencing
persistent chat
creating room, Creating a new chat room
following chat room, Following a chat room
overview, Introducing persistent chat (group chat)
Presenting presence status, The Presenting presence status
tabbed conversations, Tabbed conversations
user interface, A new user interface
Video Capable notification, The Video Capable notification
New Number Or Contract option, Set up call forwarding
New tab, Lync client window, Change Contact view
non-scheduled conference calls, Viewing missed ad hoc conference calls
notes, Adding a note to your status

O

Off Work option, Understanding the presence status indicators
online meetings, Scheduling an online meeting
creating, Creating online meetings
in Microsoft Outlook
accessing via Lync Web App, Accessing online meetings via the Lync Web App
creating, Creating a Lync online meeting in Outlook
joining, Multiparty HD video conferencing, Joining online meetings
via Lync 2013 client, Joining an online meeting
via mobile phone, Join an online meeting via a mobile phone
overview, Taking advantage of Lync online meetings
participants
adding from Lync client, Add participants from the Lync client
adding via email, Adding participants to meetings already in progress
muting, Muting participants
presenters for
enabling during meeting, Enable presenters during meeting
enabling during setup, Enabling presenters
recording
default storage location for, Changing where your shared files or Lync recordings are saved
overview, Recording an online meeting
reminders for, Online meeting reminders
scheduling, Scheduling a meeting, Scheduling an online meeting
Options dialog box, Adding or editing additional telephone numbers
Alerts tab, Configuring the Phones options
Audio Device tab, Modifying the Audio Device options
Call Forwarding tab, Configuring the Call Forwarding options
Contact List tab, Modifying the Personal options
File Saving tab, Changing the File Saving options
General tab, Configuring the General options
My Picture tab, Modifying the My Picture options
overview, Configuring the Lync options menu
Persistent Chat tab, Changing the Persistent Chat options
Personal tab, Modifying the Personal options
Phones tab, Configuring the Phones options
Ringtones & Sounds tab, Editing the Ringtones And Sounds options
Status tab, Setting the Status options
Video Device tab, Setting the Video Device options
options, Contact view, Using the Contact view options
Order My List category, Changing the Contacts List options
Other Contacts group, Adding contacts to a group
Out Of Office reply, Adding a note to your status
Outlook (see Microsoft Outlook integration)
Outlook Calendar, Microsoft, Understanding the presence status indicators, Integrating the Outlook calendar

P

Page Down key, Microsoft Lync keyboard shortcuts
Page Up key, Microsoft Lync keyboard shortcuts
participants, online meeting
adding from Lync client, Add participants from the Lync client
adding via email, Adding participants to meetings already in progress
muting, Muting participants
passwords
deleting saved, Sign in to Lync 2013
obtaining required, A few assumptions
persistent chat
creating chat room, Creating a new chat room
creating room, Creating a new chat room
creating topic feed, Creating a new topic feed
following, Following a chat room
following chat room, Following a chat room
icon for, Following a chat room
overview, Introducing persistent chat (group chat), Using Lync persistent chat
searching for, Searching for persistent chat rooms
viewing, Changing chat room view
Persistent Chat button, Changing chat room view
Persistent Chat tab, Changing the Persistent Chat options
Personal information manager category, Modifying the Personal options
Personal tab, Change your sign-in credentials, Modifying the Personal options
Phone button, Using the phone, Making a telephone call
Phone tab, Configuring the Phones options
phone, using Lync as, Managing an incoming call
(see also telephone calls)
adding additional telephone numbers, Adding or editing additional telephone numbers
call quality, Checking primary audio device call quality
delegates, Setting up a delegate
managing unanswered calls, Changing how unanswered calls are managed
overview, Using Lync as your phone
ringtones, Setting ringtones and sounds
secondary ringer, Setting a secondary ringer
setting primary audio device, Setting your primary audio device
simultaneous ringing, Setting up simultaneous ringing
team-call group, Setting up a team-call group
PIN for dial-in conferences, Using the phone
placing calls on hold, Placing a call on hold
Play button, Reading pane, Listen to your voicemail in Outlook
Play On Phone option, Listen to your voicemail in Outlook
Pop This Conversation In icon, Popping a tabbed conversation to a separate window
Pop This Conversation Out icon, Popping a tabbed conversation to a separate window
presence
changes based on calendar, Integrating the Outlook calendar
for external contacts, Adding external contacts to a group
viewing in Microsoft Outlook, Viewing presence information within Outlook
presence status
adding note to, Adding a note to your status
changing manually, Changing your status manually
indicators for, Understanding the presence status indicators
integrated in Microsoft SharePoint, Viewing integrated presence
overview, Using the presence status
Presenting presence status, The Presenting presence status
setting location, Making use of location status
presenters for online meetings
enabling during meeting, Enable presenters during meeting
enabling during setup, Enabling presenters
Presenting presence status, The Presenting presence status
primary audio device, Setting your primary audio device
Privacy Relationship settings, Integrating the Outlook calendar
Privacy section, Create A Room page, Create a new chat room
privacy settings in Microsoft Outlook, Configuring your privacy settings

Q

Quick Contacts, Viewing Outlook Quick Contacts
Quick Lync bar, Search for a contact

R

reactivating hidden IM area, Hiding the IM area
receiving files in conversations, Receive a file
recording online meetings
default storage location for, Changing where your shared files or Lync recordings are saved
overview, Recording an online meeting
Relationships tab, Lync client window, Change Contact view
reminders, online meeting, Online meeting reminders
removing contact from group, Removing a contact from a group
Respond group, Outlook, Forwarding your voicemail
Right Arrow key, Microsoft Lync keyboard shortcuts
Ring For This Many Seconds Before Redirecting list box, Change how unanswered calls are managed
Ring Your Delegates After This Many Seconds list box, Set up a delegate
Ring Your Team-Call Group After This Many Seconds list box, Set up a team-call group
ringtones
secondary ringer, Setting a secondary ringer
setting, Setting ringtones and sounds
simultaneous ringing, Setting a secondary ringer
Ringtones And Sounds tab, Setting ringtones and sounds, Editing the Ringtones And Sounds options
Ringtones category, Editing the Ringtones And Sounds options
Room Name section, Create A Room page, Create a new chat room

S

Save My password check box, Sign in to Lync 2013
Schedule A Meeting command, Schedule a meeting
schedules, aligning, Creating a Lync online meeting in Outlook
scheduling online meetings, Scheduling a meeting
searching
contacts, Searching contacts
for persistent chats, Searching for persistent chat rooms
secondary ringer
audio device options, Modifying the Audio Device options
setting, Setting a secondary ringer
security levels, Following a chat room
Select The Device You Want To Use For Audio Calls list box, Set your primary audio device
Send A File To All Participants dialog box, Send a file
Send An Email Message command, Send an email
sending files in conversations, Sending and receiving files within an IM
Set High Importance For This Message icon, Mark a conversation as high importance
Settings icon, Lync client window, Changing your sign-in credentials
sharing
desktop, Sharing your desktop or program with others online
Microsoft PowerPoint presentations, Sharing whiteboards or Microsoft PowerPoint presentations
whiteboards, Sharing whiteboards or Microsoft PowerPoint presentations
Shift+Delete shortcut, Microsoft Lync keyboard shortcuts
Shift+Enter shortcut, Microsoft Lync keyboard shortcuts
Shift+Insert shortcut, Microsoft Lync keyboard shortcuts
shortcuts, keyboard, Microsoft Lync keyboard shortcuts
Show Others My Location check box, Making use of location status
Show Pictures category, Modifying the Personal options
Show This Information category, Changing the Contacts List options
Sign-In Address text box, Change your sign-in credentials
sign-in credentials, A few assumptions
signing in
changing credentials for, Changing your sign-in credentials
overview, Signing in to Lync 2013
removing credentials for, Sign in to Lync 2013
simplified communications, Simplified communications
simultaneous ringing, Setting up simultaneous ringing
size of font, Changing the font of your IM
Snooze button, Online meeting reminders
Sounds category, Editing the Ringtones And Sounds options
Spacebar key, Microsoft Lync keyboard shortcuts, Microsoft Lync keyboard shortcuts
Start Recording command, Recording an online meeting
Start Video button, Lync client window, Making a video call
status change alerts, Monitoring a contact’s availability
Status tab, Using the Contact view options, Setting the Status options
Stereo Audio Playback category, Modifying the Audio Device options
storage location for online meeting recordings, Changing where your shared files or Lync recordings are saved

T

Tab key, Microsoft Lync keyboard shortcuts
tabbed conversations
closing, Closing tabbed conversations
creating, Creating tabbed conversations
overview, Tabbed conversations
popping to separate window, Popping a tabbed conversation to a separate window
Tag For Status Change Alerts command, Monitoring a contact’s availability
tagging
contacts for status change alerts, Monitoring a contact’s availability
defined, Monitoring a contact’s availability
team-call group, Setting up a team-call group
telephone calls, Managing an incoming call
(see also missed calls)
answering incoming, Managing an incoming call
calling contact voicemail, Calling a contact’s voicemail
consultative transferring, Consultative transferring
dialing, Using the phone
escalating conversations to, Escalating an IM to a voice or video call
forwarding to voicemail, Forwarding an incoming call to voicemail
overview, Making a telephone call
placing on hold, Placing a call on hold
responding to email using, Responding to an email via telephone
transferring, Transferring a call
using dial pad during, Using the dial pad to navigate a call menu
viewing history of, Maintaining conversation history
viewing missed, Viewing and responding to a missed call
test calls, Using the phone
topic feed, Creating a new topic feed
touch-enabled devices
adapting procedures for, A few assumptions
displaying Quick Lync bar, Search for a contact
training account, Changing your sign-in credentials
Transfer Call option, Transferring a call
transferring telephone calls
consultative transferring, Consultative transferring
overview, Transferring a call

U

UC (unified communications) platform, Simplified communications, Maintaining conversation history, Scheduling an online meeting
unanswered calls, Changing how unanswered calls are managed
(see also missed calls)
Unanswered Calls Will Go To option, Change how unanswered calls are managed
unified communications (UC) platform, Simplified communications, Maintaining conversation history, Scheduling an online meeting
Up Arrow key, Microsoft Lync keyboard shortcuts, Microsoft Lync keyboard shortcuts
urgency, indicating, Marking a conversation as “high importance”
user interface, A new user interface
User Lookup icon, Create a new chat room
user name, A few assumptions

V

video calls, Making a video call
escalating conversations to, Escalating an IM to a voice or video call
responding to email using, Responding to an email via telephone
Video Capable notification, The Video Capable notification
video conferencing, Multiparty HD video conferencing
Video Device tab, Options dialog box, Setting the Video Device options
voice calls
escalating conversations to, Escalating an IM to a voice or video call
responding to email using, Responding to an email via telephone
voice features
overview, Using the Lync 2013 voice features
telephone calls
answering incoming, Managing an incoming call
calling contact voicemail, Calling a contact’s voicemail
consultative transferring, Consultative transferring
forwarding to voicemail, Forwarding an incoming call to voicemail
overview, Making a telephone call
placing on hold, Placing a call on hold
transferring, Transferring a call
using dial pad during, Using the dial pad to navigate a call menu
viewing missed, Viewing and responding to a missed call
video calls, Making a video call
Voice Mail folder, Outlook, Forwarding your voicemail
voicemail
auto attendant for
accessing calendar from, Access your calendar from the auto attendant
accessing email from, Access your email from the auto attendant
calling for contact, Calling a contact’s voicemail
calling into, Calling your voicemail and auto attendant
forwarding, Forwarding your voicemail
forwarding calls to, Forwarding an incoming call to voicemail
greeting, Changing your voicemail greeting
listening to
in Lync client, Listening to your voicemail
in Outlook, Listen to your voicemail in Outlook
overview, Reviewing your voicemail from within Microsoft Outlook
sending “I’ll be late” notification, Sending an “I’ll be late” notification
Voicemail Settings button, Calling your voicemail and auto attendant

W

Where Do You Want To Meet Online section, Outlook, Enable presenters during setup
whiteboards, Sharing whiteboards or Microsoft PowerPoint presentations
Who’s A Presenter section, Outlook, Enable presenters during setup
Wi-Fi networks, Using the phone
Windows logo key shortcuts, Microsoft Lync keyboard shortcuts
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