- Dedication
- Special Upgrade Offer
- Acknowledgments
- 1. About this book
- 2. What’s new in Microsoft Lync 2013
- 3. Getting started with Lync 2013
- Signing in to Lync 2013
- Changing your sign-in credentials
- Using the presence status
- Viewing integrated presence
- Understanding the presence status indicators
- Changing your status manually
- Making use of location status
- Adding a note to your status
- Using the Contact view options
- Maintaining conversation history
- Using the phone
- 4. Managing contacts
- 5. Starting a conversation
- Sending an IM
- Marking a conversation as “high importance”
- Changing the font of your IM
- Hiding the IM area
- Inviting additional contacts to a conversation
- Creating tabbed conversations
- Popping a tabbed conversation to a separate window
- Closing tabbed conversations
- Sending and receiving files within an IM
- Escalating an IM to a voice or video call
- 6. Collaborating with your contacts
- 7. Using Lync with Microsoft Outlook
- Viewing presence information within Outlook
- Integrating the Outlook calendar
- Responding to an email by using instant message
- Responding to an email via telephone
- Creating a Lync online meeting in Outlook
- Viewing the Conversation History folder
- Viewing the Missed Conversations folder
- Viewing the Missed Calls folder
- Viewing missed ad hoc conference calls
- Configuring your privacy settings
- Accessing online meetings via the Lync Web App
- Viewing Outlook Quick Contacts
- 8. Using the Lync 2013 voice features
- 9. Using Lync as your phone
- 10. Setting up your telephony environment
- 11. Reviewing your voicemail from within Microsoft Outlook
- 12. Taking advantage of Lync online meetings
- 13. Using Lync persistent chat
- 14. Configuring the Lync options menu
- Configuring the General options
- Modifying the Personal options
- Changing the Contacts List options
- Setting the Status options
- Modifying the My Picture options
- Configuring the Phones options
- Modifying the Alerts options
- Changing the Persistent Chat options
- Editing the Ringtones And Sounds options
- Modifying the Audio Device options
- Setting the Video Device options
- Configuring the Call Forwarding options
- Changing the File Saving options
- A. Microsoft Lync keyboard shortcuts
- B. About the author
- Index
- About the Author
- Special Upgrade Offer
- Copyright
About the Author
Darren Lloyd is a business development manager for a company in the UK, focusing on unified communications (UC). He works closely with clients to identify the areas of their business that would benefit from the implementation of a UC and collaboration strategy.
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