Appendix A. Keyboard Shortcuts

The following tables list the keyboard shortcuts available in Microsoft Outlook 2010.

Common Procedures

Basic Navigation

Action

Keyboard shortcut

Display the Backstage view

Alt+F

Display the Mail module

Ctrl+1

Display the Calendar module

Ctrl+2

Display the Contacts module

Ctrl+3

Display the Tasks module

Ctrl+4

Display the Notes module

Ctrl+5

Display the Folder List in the Navigation Pane

Ctrl+6

Display the Shortcuts list in the Navigation Pane

Ctrl+7

In a message window, display the next message

Ctrl+Period

In a message window, display the previous message

Ctrl+Comma

Move among the Navigation Pane, the content pane, the Reading Pane, and the To-Do Bar

Ctrl+Shift+Tab or Shift+Tab

Move among the content pane, the smaller panes in the Navigation Pane, the Reading Pane, and the sections on the To-Do Bar

Tab

Move among module elements

F6

Move among message header lines in the Navigation Pane or an open message

Ctrl+Tab

Move among the smaller panes in the Navigation Pane

Arrow keys

Go to a different folder

Ctrl+Y

Go to the Search box

F3 or Ctrl+E

In the Reading Pane, display the previous message

Alt+Up Arrow or Ctrl+Comma or Alt+Page Up

In the Reading Pane, display the next message

Alt+Down Arrow or Ctrl+Period or Alt+Page Down

In the Reading Pane, page down through text

Spacebar

In the Reading Pane, page up through text

Shift+Spacebar

Collapse a group in the message list

Left Arrow

Expand a group in the message list

Right Arrow

Display the previous view in the main Outlook window

Alt+B or Alt+Left Arrow

Display the next view in the main Outlook window

Alt+Right Arrow

Display the InfoBar menu of commands

Ctrl+Shift+W

Minimize, close, or expand the To-Do Bar

Alt+F2

Create an Item or File

Action

Keyboard shortcut

Create a default item in any module

Ctrl+N

Create a message

Ctrl+Shift+M

Create an appointment

Ctrl+Shift+A

Create a meeting request

Ctrl+Shift+Q

Create a contact

Ctrl+Shift+C

Create a distribution list

Ctrl+Shift+L

Create a task

Ctrl+Shift+K

Create a task request

Ctrl+Shift+U

Create a note

Ctrl+Shift+N

Create a fax

Ctrl+Shift+X

Create a folder

Ctrl+Shift+E

Post to this folder

Ctrl+Shift+S

Post a reply in this folder

Ctrl+T

Create a Journal entry

Ctrl+Shift+J

Create a Microsoft Word document, Excel workbook, or PowerPoint presentation

Ctrl+Shift+H

Procedures in All Items

Action

Keyboard shortcut

Save (except in the Tasks module)

Ctrl+S or Shift+F12

Save and close (except in the Mail module)

Alt+S

Save as (only in the Mail module)

F12

Close an open item window

Esc

Undo the most recent action

Ctrl+Z or Alt+Backspace

Delete an item

Ctrl+D

Print an item

Ctrl+P

Copy an item

Ctrl+Shift+Y

Move an item

Ctrl+Shift+V

Check names

Ctrl+K

Check spelling

F7

Flag an item for follow-up

Ctrl+Shift+G

Forward an item

Ctrl+F

Send or post or invite all

Alt+S

Enable editing in a field (except in Mail or Icon view)

F2

Search

Action

Keyboard shortcut

Clear the search results

Esc

Expand a search to include items from the current folder

Ctrl+Alt+K

Expand a search to include subfolders

Ctrl+Alt+Z

Expand a search to include All Mail Items, All Calendar Items, or All Contact Items, depending on the module you are in

Ctrl+Alt+A

Use Advanced Find

Ctrl+Shift+F

Create a Search Folder

Ctrl+Shift+P

Search for text within an open item

F4

In the Reading Pane or an open item, find and replace text, symbols, or formatting

Ctrl+H

E-Mail

Action

Keyboard shortcut

Display the Inbox

Ctrl+Shift+I

Display the Outbox

Ctrl+Shift+O

Choose the account from which to send a message

Ctrl+Tab (with focus on the To box) and then Tab to the Accounts button

Check names

Ctrl+K

Send a message

Alt+S or Ctrl+Enter

Reply to a message sender

Ctrl+R

Reply to all message recipients

Ctrl+Shift+R

Forward a message

Ctrl+F

Mark a message as not junk

Ctrl+Alt+J

Display blocked external content (in a message)

Ctrl+Shift+I

Post to a folder

Ctrl+Shift+S

Check for new messages

Ctrl+M or F9

Go to the previous message

Up Arrow

Go to the next message

Down Arrow

Open a received message

Ctrl+O

Open the Address Book

Ctrl+Shift+B

Add a Quick Flag to an unopened message

Insert

Display the Flag For Follow Up dialog box

Ctrl+Shift+G

Mark a message as read

Ctrl+Q

Mark a message as unread

Ctrl+U

In a message, open the MailTip

Ctrl+Shift+W

In a message, open the Find dialog box

F4

Find the next occurrence of the current search term

Shift+F4

Forward a message as an attachment

Ctrl+Alt+F

Show the properties for the selected item

Alt+Enter

Create a multimedia message

Ctrl+Shift+U

Mark a message for downloading

Ctrl+Alt+M

Unmark a message for downloading

Ctrl+Alt+U

Display the Send/Receive progress

Ctrl+B (when Send/Receive is in progress)

Calendar

Action

Keyboard shortcut

Set up recurrence for an open appointment or meeting

Ctrl+G

Forward an appointment or meeting request

Ctrl+F

In a meeting request, send a message to the organizer

Ctrl+R

In a meeting request, send a message to all participants

Ctrl+Shift+R

Show one through nine days in the calendar

Alt+1 through Alt+9

Show ten days in the calendar

Alt+0

Go to a date

Ctrl+G

Go to the next day

Ctrl+Right Arrow

Go to the next week

Alt+Down Arrow

Go to the next month

Alt+Page Down

Go to the previous day

Ctrl+Left Arrow

Go to the previous week

Alt+Up Arrow

Go to the previous month

Alt+Page Up

Go to the start of the week

Alt+Home

Go to the end of the week

Alt+End

Switch to Month view

Alt+Equal Sign or Ctrl+Alt+4

Switch to Full Week view

Alt+Minus Sign or Ctrl+Alt+3

Switch to Work Week view

Ctrl+Alt+2

Go to the previous appointment

Ctrl+Comma or Ctrl+Shift+Comma

Go to the next appointment

Ctrl+Period or Ctrl+Shift+Period

Tasks

Action

Keyboard shortcut

Accept a task request

Alt+C

Decline a task request

Alt+D

Open the Go To Folder dialog box

Ctrl+Y

Open the selected item

Ctrl+O

Select all items

Ctrl+A

Switch among the Navigation Pane, Tasks list, and To-Do Bar

Tab or Shift+Tab

Open the selected item as a Journal item

Ctrl+J

Undo the last action

Ctrl+Z

Flag an item or mark a flagged item as complete

Insert

Contacts

Action

Keyboard shortcut

Dial a new call

Ctrl+Shift+D

Enter a name in the Search Address Books box

F11

In Table or List view of contacts, go to the first contact that starts with a specific letter

Shift+letter

Select all contacts

Ctrl+A

Create a message with the selected contact as the subject

Ctrl+F

Create a Journal entry for the selected contact

Ctrl+J

Open a contact form for the selected contact

Ctrl+O

Create a distribution list

Ctrl+Shift+L

Update distribution list members

F5

Go to a different folder

Ctrl+Y

Open the Address Book

Ctrl+Shift+B

Use Advanced Find

Ctrl+Shift+F

In an contact record, display the next contact

Ctrl+Shift+Period

Find a contact in an address book

F11

Send a fax to the selected contact

Ctrl+Shift+X

Open the Check Address dialog box

Alt+D

In a contact record, display the E-mail 1 address

Alt+Shift+1

In a contact record, display the E-mail 2 address

Alt+Shift+2

In a contact record, display the E-mail 3 address

Alt+Shift+3

Contacts: In the Edit Business Card Dialog Box

Action

Keyboard shortcut

Open the Add list

Alt+A

Select the text for a field in the Label box

Alt+B

Open the Add Card Picture dialog box

Alt+C

Place the cursor at the beginning of the Edit box

Alt+E

Select the Fields box

Alt+F

Select the Image Align drop-down list

Alt+G

Select the color palette for the background

Alt+K, then Enter

Select the Layout drop-down list

Alt+L

Remove the selected field from the Fields box

Alt+R

Color Categories

Action

Keyboard shortcut

Delete the selected category from the list in the Color Categories dialog box

Alt+D

Format Text

Action

Keyboard shortcut

Display the Format menu

Alt+O

Display the Font dialog box

Ctrl+Shift+P

Switch case (with text selected)

Shift+F3

Format letters as small capitals

Ctrl+Shift+K

Increase the font size

Ctrl+] or Ctrl+Shift+>

Decrease the font size

Ctrl+[ or Ctrl+Shift+<

Apply bold formatting

Ctrl+B

Apply italic formatting

Ctrl+I

Underline selected text

Ctrl+U

Insert a hyperlink

Ctrl+K

Format a paragraph as a bulleted list item

Ctrl+Shift+L

Apply styles

Ctrl+Shift+S

Apply the Normal style to selected text

Ctrl+Shift+N

Clear formatting applied to selected text

Ctrl+Shift+Z or Ctrl+Spacebar

Increase the paragraph indent

Ctrl+T

Decrease the paragraph indent

Ctrl+Shift+T

Left-align a paragraph

Ctrl+L

Center a paragraph

Ctrl+E

Right-align a paragraph

Ctrl+R

Justify a paragraph

Ctrl+Shift+J

Remove paragraph formatting

Ctrl+Q

Delete the next word

Ctrl+Shift+H

Cut selected content

Ctrl+X or Shift+Delete

Copy selected content

Ctrl+C or Ctrl+Insert

Note that Ctrl+Insert is not available in the Reading Pane

Paste the most recent cut or copied content

Ctrl+V or Shift+Insert

Add Web Information to Items

Action

Keyboard shortcut

Edit a URL in the body of an item

Hold down Ctrl and click the mouse button

Insert a hyperlink

Ctrl+K

Printing

Action

Keyboard shortcut

Display the Print page of the Backstage view

Press Alt+F and then press P

Print an item from an open window

Alt+F, press P, and then press F and press 1

Open Page Setup from Print Preview

Alt+S or Alt+U

Select a printer from Print Preview

Alt+F, press P, and then press I

Define Print Styles

Alt+F, press P, and then press L

Open the Print Options dialog box

Alt+F, press P, and then press R

Send/Receive

Action

Keyboard shortcut

Start the send/receive process for all defined Send/Receive groups with Include This Group In Send/Receive (F9) selected. This can include headers, full items, specified folders, items smaller than a specific size, or any combination that you define.

F9

Start the send/receive process for the current folder, retrieving full items (header, item, and any attachments)..

Shift+F9

Start the send/receive process.

Ctrl+M

Define Send/Receive groups.

Ctrl+Alt+S

Visual Basic Editor

Action

Keyboard shortcut

Open the Visual Basic Editor

Alt+F11

Macros

Action

Keyboard shortcut

Run the selected macro

Alt+F8

Views

Table View

Action

Keyboard shortcut

General use

 

Open an item

Enter

Select all items

Ctrl+A

Go to the next item

Ctrl+Up Arrow

Go to the previous item

Ctrl+Down Arrow

Go to the item at the bottom of the screen

Page Down

Go to the item at the top of the screen

Page Up

Extend or reduce the selected items by one item

Shift+Up Arrow or Shift+Down Arrow, respectively

Select or cancel selection of the active item

Ctrl+Spacebar

With a group selected

 

Expand the group

Right Arrow

Collapse the group

Left Arrow

Select the previous group

Up Arrow

Select the next group

Down Arrow

Select the first group

Home

Select the last group

End

Calendar Day/Week/Month View

Action

Keyboard shortcut

Day view

 

Select the time that begins your work day

Home

Select the time that ends your work day

End

Select the previous block of time

Up Arrow

Select the next block of time

Down Arrow

Select the block of time at the top of the screen

Page Up

Select the block of time at the bottom of the screen

Page Down

Extend the selected time

Shift+Up Arrow

Reduce the selected time

Shift+Down Arrow

Move the active appointment up or down

Alt+Up Arrow or Alt+Down Arrow, respectively

Change the active appointment's start or end time

Alt+Shift+Up Arrow or Alt+Shift+Down Arrow, respectively

Move an item to the same day in the previous week

Alt+Up Arrow

Move an item to the same day in the next week

Alt+Down Arrow

Week view

 

Go to the start of work hours for the selected day

Home

Go to the end of work hours for the selected day

End

Go up one page view in the selected day

Page Up

Go down one page view in the selected day

Page Down

Change the duration of the selected block of time

Shift+Left Arrow, Shift+Right Arrow, Shift+Up Arrow, or Shift+Down Arrow; or Shift+Home or Shift+End

Month view

 

Go to the first day of the week

Home

Go to the same day of the week in the previous page

Page Up

Go to the same day of the week in the next page

Page Down

Date Navigator

Action

Keyboard shortcut

Go to the first day of the current week

Alt+Home

Go to the last day of the current week

Alt+End

Go to the same day in the previous week

Alt+Up Arrow

Go to the same day in the next week

Alt+Down Arrow

Business Cards View or Address Cards View

Action

Keyboard shortcut

General use

 

Select a specific card in the list

One or more letters of the current sort field content

Select the previous card

Up Arrow

Select the next card

Down Arrow

Select the first card in the list

Home

Select the last card in the list

End

Select the first card on the current page

Page Up

Select the first card on the next page

Page Down

Select the closest card in the next column

Right Arrow

Select the closest card in the previous column

Left Arrow

Select or cancel the selection of the active card

Ctrl+Spacebar

Extend the selection to the previous card and cancel the selection of cards after the starting point

Shift+Up Arrow

Extend the selection to the next card and cancel the selection of cards before the starting point

Shift+Down Arrow

Extend the selection to the previous card, regardless of the starting point

Ctrl+Shift+Up Arrow

Extend the selection to the next card, regardless of the starting point

Ctrl+Shift+Down Arrow

Extend the selection to the first card in the list

Shift+Home

Extend the selection to the last card in the list

Shift+End

Extend the selection to the first card on the previous page

Shift+Page Up

Extend the selection to the last card on the last page

Shift+Page Down

Move between fields in an open card

 

Move to the previous field

Shift+Tab

Move to the next field

Tab

Close the active card

Enter

Move between characters in a field

To use the following keyboard shortcuts, make sure a field in a card is selected. To select a field when a card is selected, click the field.

Add a line in a multiline field

Enter

Move to the beginning of a line

Home

Move to the end of a line

End

Move to the beginning of a multiline field

Page Up

Move to the end of a multiline field

Page Down

Move to the previous line in a multiline field

Up Arrow

Move to the next line in a multiline field

Down Arrow

Move to the previous character in a field

Left Arrow

Move to the next character in a field

Right Arrow

Timeline View (Tasks or Journal)

Action

Keyboard shortcut

When an item is selected

 

Select the previous item

Left Arrow

Select the next item

Right Arrow

Select several adjacent items

Shift+Left Arrow or Shift+Right Arrow

Select several nonadjacent items

Ctrl+Left Arrow+Spacebar or Ctrl+Right Arrow+Spacebar

Open the selected items

Enter

Select the first item on the timeline (if items are not grouped) or the first item in the group

Home

Select the last item on the timeline (if items are not grouped) or the last item in the group

End

Display (without selecting) the first item on the timeline (if items are not grouped) or the first item in the group

Ctrl+Home

Display (without selecting) the last item on the timeline (if items are not grouped) or the last item in the group

Ctrl+End

When a group is selected

 

Expand the group

Enter or Right Arrow

Collapse the group

Enter or Left Arrow

Select the previous group

Up Arrow

Select the next group

Down Arrow

Select the first group on the timeline

Home

Select the last group on the timeline

End

Select the first item on the screen in an expanded group or the first item off the screen to the right

Right Arrow

When a unit of time on the time scale for days is selected

 

Move back in increments of time that are the same as those shown on the time scale

Left Arrow

Move forward in increments of time that are the same as those shown on the time scale

Right Arrow

Switch among the active view, the To-Do Bar, Search, Journal folders and back to the active view

Tab and Shift+Tab

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