Chapter 13

Maintaining Your Records (And Your Sanity)

IN THIS CHAPTER

Bullet Filing your initial report

Bullet Acquiring the necessary business licenses

Bullet Keeping your company’s records properly

I’m sure you’re hankering to jump right into building your business, but not so fast! You didn’t think that you could simply file some articles of organization and the government would let you go scot-free, did you? Nope. You still need to take care of removing some red tape.

Although the amount of red tape varies depending on the industry you’re in, it usually isn’t too much of a hassle if you know how to stay under the radar. First and foremost, most states require you to file an annual report with your local secretary of state or franchise tax board. Each state refers to this report by a different name, and the requirements also differ substantially depending on where your company is domiciled. I show you how to file your report in the first section of this chapter. Then I discuss the necessary business licenses you need to obtain and the regular record keeping you need to do in order to protect your business’s limited liability. With these details arranged, your LLC will be legit and protected, and you’ll be free to begin transacting business.

Filing Your Initial Report

When creating your LLC, you create and file your articles of organization (as discussed in Chapter 6) and are well on your way to completing a customized operating agreement for your business (see Part 3). At this point, you should have made certain decisions about how the company is to be managed and who the managers are, among other things. Well, if you remember correctly, one of the major benefits of an LLC is privacy. A lot of the decisions you make regarding your company remain in your operating agreement, which isn’t public record. In a perfect world, you would be able to leave it at that. In this world, however, a few of those decisions you made must be revealed to the government and, subsequently, to the public eye.

The amount of disclosure required varies substantially from state to state. As I talk about in Chapter 5, these disclosure requirements can be a big incentive (or disincentive) to form your LLC in a particular state. The first and most important document that you may be forced to disclose is your company’s initial report, which is usually filed within the first couple months of forming your company and, in most states, reveals the managers and/or members of your LLC.

Getting to know your state requirements

Each state requires different information to be listed on public record. For the most part, the initial report lists information such as:

  • The names and addresses of your managers
  • The name of your registered agent and your registered office address
  • Often, if the LLC is not manager-managed, the members who own the LLC

The name and the filing processes also vary substantially from state to state. Some states refer to this initial report as an initial list of managers or members or an information statement. In some states, this same report is required to be filed annually or biannually (with updated information, of course). In those instances, this report is often referred to as an annual report.

The fee for the initial report can be hefty — sometimes as much as the fee for filing the articles of organization — and depending on the state, can be due either annually or biannually. Also, unlike the articles of organization, which can be submitted by a separate organizer (a person who files your articles but otherwise has nothing to do with your company), a manager or member of the LLC needs to sign the initial report.

Keeping your company current

Although this may seem like a trivial detail, if you don’t file your initial report (or, subsequently, your annual reports) and pay your state taxes in a timely manner, you’ll not only face some pretty hefty penalties and fees, but your LLC may go into a default or revoked status relatively quickly. After all, when it comes to the life of your LLC, the state giveth and the state sure can taketh away!

Often in these cases, the state doesn’t even tell you that your status has been revoked; you may not find out until you’ve been sued and realize that you don’t have the LLC protection you thought you had. When your LLC is in revoked status, it’s considered an administrative dissolution, and you may very well lose all liability protection, which was a key component of why you created an LLC in the first place. Find out more about administrative dissolution and the other ways in which your LLC can dissolve (or reorganize) in Chapter 16.

Luckily, you’re usually not required to go to the expense of filing an updated report every time your information changes. In most states, you’re required to file the report only on its due date (typically on the anniversary of the LLC’s filing date). Not only does this save you fees, but — in case you haven’t caught on already — it may also be a good way get yourself and your LLC a little bit of privacy: If you have to list the names of the members of the LLC only when you file the report, you have an entire 11 to 23 months (depending on how often an updated report is due) to allow whoever you darn well please to own or manage the company.

Paying to Play: Business Licenses

After you file your initial report with the secretary of state, you’ll likely need to get yourself a business license (or two or three!). Unless you’re in the business of mass weaponry, drug development, or peddling junk bonds, the federal government usually keeps its distance and leaves business licensing to state and local governments. It’s sort of like “pay to play,” and the last thing you should ever do is open up shop without first forking over some cash for official government approval. Avoiding this step is the fastest way to get shut down. (Yes, the United States does have a free market, but you didn’t think that means it’s actually free, did you?)

Acquiring state, city, and possibly county business licenses

Most states require that all businesses apply for a standard business license. This is the “letter of approval,” so to speak, that you need to legally conduct business within the state. The state tax board uses the licenses to keep track of all enterprises that are responsible for paying state and sales or use taxes.

In addition to the state license, you may be required to file for a city and/or county license, depending on where you live. If your business is located within city limits, you need to obtain a license from the city; if it falls outside city limits, you must obtain your license from the county. Contact your county clerk’s office or the city’s business license department and ask which local licenses and permits you need to obtain. Keep in mind that you’ll likely be required to pay an annual fee and/or local taxes for each license.

Each state requires different details from businesses applying for licenses. Typically, you can expect a business license application to request the following information:

  • Business name, physical location, and mailing address
  • Type of business and formation date
  • Prospective business activities and expected income
  • Federal tax identification number (see Chapter 8)
  • Names and addresses of managers/members and possibly percentages of ownership

To find out where to obtain a business license application and where your application must be filed, check the secretary of state’s website for the state in which you filed.

Remember If the ownership of your business changes, most states require that the new owners apply for a new business license under their names, even if the business name stays the same. Moving your business to a new address may also require a new business license application, especially if you are moving to a new city or county. Essentially, you just refile the form with the updated information. If a change doesn’t significantly alter the structure of the business (such as adding or dropping a member who owns only a small percentage of the LLC), you normally don’t have to file a new application. However, some states require you to submit a letter to the business license department describing the change. The department then uses the information to update your business license.

Applying for a sales and use tax permit

If you’re selling tangible goods, then you’re required to collect sales tax from your customers and pay the government. What is a tangible good? Although the definition may vary slightly between states, you can pretty much classify a tangible good as being any item that can be seen, weighed, measured, felt, or touched or is in any other manner perceptible to the senses. Real estate is excluded.

To collect sales tax on the products you sell to your customers, you need a sales and use tax permit. What’s the difference between sales tax and use tax? I’ll explain:

  • Sales tax is imposed on all retailers (anyone who sells tangible goods — not services — in the state). Retailers are required to pay and report sales taxes to the state board of equalization, and they have the option to collect sales tax reimbursement from their customers at the time of the sale.
  • Use tax is imposed on you when you purchase something from an out-of-state vendor and use, consume, or store the item in your state. Use tax also applies if you lease an item. And you thought you were avoiding tax when you bought that fancy TV off eBay!

You are typically imposed a statewide sales tax and a local sales tax that differs from city to city. If your business isn’t located in an incorporated city, then you’re required to pay the county at its local sales tax rate. By combining state and local tax rates, you come up with the amount of sales tax to charge your customers.

What if you aren’t selling tangible goods? What if you run a dry-cleaning service or a dog-grooming facility? Aren’t you in the clear? Well, in some states you are. Unfortunately, in other states, you are still required to go through the application process. State governments prefer that individuals aren’t the ones deciding whether they are liable for paying sales and use taxes. The government prefers that a seasoned tax collector make that determination.

Although it may seem like a hassle, you want to go through this application process. The alternative is the harrowing experience of having a state tax auditor set up shop in your office for two (or more!) weeks and proceed to pore over each and every income and expenditure record, tallying up use tax on sticky notes you bought online and sales tax on small thank-you items you shipped to your clients. Not only will the auditor pull every single penny of unpaid taxes out of the woodwork, but the state will impose hefty fines on top of it all. Needless to say, not fun.

Technical stuff Most states call the department that collects the state taxes the board of equalization. (I have no idea what that means or why they decided to use such a dumb name — I suspect they decided that “board of tax collectors” didn’t sound so friendly.) A lot of businesses pay this department a hefty chunk of dough every quarter.

Following special licensing requirements

If you are one of the lucky ones who decide to set up shop in a heavily regulated industry, such as healthcare, gambling, auto repair, or liquor, then you’re probably going to be required to obtain special licensing. If you own your own building, you have to comply with building codes and obtain special permits. If you deal with any sort of food product, then health-code regulations come into play. Now that I think about it, if you’re in business at all, you should read this section. I’m sure you’ll find one thing or another that applies to you!

In this section, I go over some common special licenses that you may have to obtain. All states are different, though, and I can’t possibly list every single license requirement in every single state. To make sure that you have everything covered, give your state’s licensing bureau a call before starting business operations.

Remember In most states, because you file so many documents with so many different state and local agencies, you are assigned a nine-digit UBI (Universal Business Identifier) number upon filing your state business license. You use this number on all your state and local filings so that state and local agencies can easily identify you. A UBI number is sometimes called a tax registration number, business registration number, or business license number.

State-issued licenses

In addition to the basic licenses required for most businesses, you may be required to file for other licenses, depending on your state. Here are a few that you may be required to apply for:

  • Licenses based on type of product sold: Most states require you to obtain a license if you sell certain products, such as liquor, tobacco, lottery tickets, gasoline, and firearms. These licenses can be hard to obtain and are often heavily regulated.
  • Professional/occupational licenses: If you (and/or your employees) will offer services in a specialized area that requires certain skills or training, then you, personally, and each of your employees performing that service are required to obtain a specific license before opening up shop. Some occupations that often require licensing are
    • Medical care — doctors, dentists, and so on
    • Auto repair
    • Real estate sales
    • Contractors
    • Cosmetology
    • Tax services
    • Legal representation/attorneys
  • Licenses for other regulated businesses: Every state has industries it likes to control. They vary widely from state to state, which is one reason to do your research. Industries that may require additional licensing include jewelry manufacturing and sales, furniture sales, carnival operators, tree trimming, motorcycle sales, auto towing, dating services, swimming pool services, janitorial services, taxi services, movie and television productions, dance clubs, and adult entertainment–related businesses.

Locally issued permits

Some licenses aren’t regulated by the state but instead are issued by local government, such as your city or your county. Here are a few licenses to be on the lookout for:

  • Fire department permits: For those businesses that attract a large number of customers, such as nightclubs, bars, and restaurants, the fire department must conclude that the location is clear of fire and safety hazards.
  • Health department permits: These permits are most often required for businesses that prepare and/or sell food but can apply to any business where the health of the general public is a primary concern.
  • Property use permits: If you start a business that involves manufacturing or decide to operate a retail-type business out of your home, depending on your location, you may need to obtain a land-use permit from your city or county’s zoning department that says you can use the land for something other than residential purposes.
  • Building permits: If you’re constructing a new building or expanding or renovating an existing building, you need to obtain a building permit from the city or county. Getting a building permit can take years, and you probably will have to submit a detailed set of plans to the department and work with your builder to gain approval.
  • Zoning permit: Some cities require that all new businesses get a zoning compliance permit before they open. This permit proves that you aren’t operating a business out of a location that is zoned for residential use only. Some locales are even more complicated. For instance, you may be able to operate a retail store only out of a property that is zoned specifically for retail.
  • Home occupation permit: If your business is home-based, you may be required to obtain this permit when you file for your business license. It allows the state to keep track of which employees are working in what type of environment and whether your family members are involved in the business.
  • Use and occupancy permit: In most states, when you apply for your business license, you must also apply for a use and occupancy permit from the building department (or its equivalent in your state). This application normally results in a building inspector (and possibly a fire inspector) visiting your business location to get an idea of what sort of conditions employees will be working under. The inspector looks out for the interests of the people working at the location and checks for fire hazards, life safety issues, code compliance, building permits, zoning issues, and so on.

Federally issued licenses

If you are in a heavily regulated industry, then a federal license in your area of expertise may be required. This license lets the public know not only that you know your stuff, but also that you are a reputable company operating under the watchful eye of the government. Here are some industries that are required to operate under special federal-issued licenses:

  • Selling securities or providing investment advice: You are required to be licensed by the U.S. Securities and Exchange Commission (www.sec.gov). If you are only selling securities (membership shares in exchange for capital investment) and are looking for a small number of investors, you may be exempt. See Chapter 11 for more information on registration exemptions.
  • Interstate trucking or any other form of interstate transportation: You are required to be licensed by the U.S. Department of Transportation (www.dot.gov).
  • Preparing meat products or other foodstuffs: You are required to be licensed by the U.S. Food and Drug Administration (www.fda.gov).
  • Manufacturing tobacco, alcohol, or firearms or selling firearms: You are required to be licensed by the U.S. Bureau of Alcohol, Tobacco, and Firearms (www.atf.gov).
  • Radio or television broadcasting: You are required to be licensed by the Federal Communications Commission (www.fcc.gov).
  • Manufacturing, testing, and/or selling drugs: You are required to be licensed by the U.S. Food and Drug Administration (www.fda.gov).

Tip If you are required to secure a federal license before opening your business, consider having your attorney guide you through the application process. The applications can be lengthy, and you want to make sure you do everything correctly. Whether you are approved or not can make or break your business.

Meeting Other Pertinent Requirements

You thought you were finished? You’re dealing with the government here, remember? Between the federal, state, city, and county requirements, the paperwork is never-ending. Regardless, all businesses must handle two more things. The first is your federal tax identification number — you won’t get far without it! The second is workers’ compensation insurance — don’t even think about hiring employees until this is taken care of.

Federal tax identification number

In Chapter 8, I go into detail on how to obtain your LLC’s tax identification number (tax ID for short; also called an employer identification number or EIN). If you haven’t done so yet, flip back to that section and do it now.

Warning If you’re reading this sentence sans tax ID number, then you’re asking for trouble! Not with me, but with everyone else you intend to do business with. As a matter of fact, I don’t think you can even make any of the filings I address in this chapter without having that annoying number. You can’t apply for business or professional licenses, hire employees, or even open a bank account without one. I’d be surprised if you don’t know your company’s tax ID number by heart by the time you finish this book.

Workers’ compensation insurance

All businesses that have employees are required to carry workers’ compensation insurance to protect employees in the event that they get injured on the job and can’t work or have medical expenses that need to be paid. This insurance is provided by private insurance companies but is required by law for each employee who works for you.

Tip If you have a payroll company, you should also ask them about unemployment insurance. They may be able to get you a good deal and also tie it directly to your payroll. That way you won’t have to update them whenever you lose or bring on employees!

(Record) Keeping Your Liability Protection

As you may have read in Chapter 2, limited liability companies offer two forms of liability protection:

  • That which protects your personal assets from the liabilities of the business
  • That which protects the business from your personal lawsuits and creditors

This second form of liability protection is, for the most part, unique to LLCs and is commonly referred to as charging order protection.

The best way to understand basic liability is to think of it as a piece of fabric — a veil — that protects you and your personal assets from your business’s litigious predators. The term corporate veil specifically refers to the protection that the LLC provides to your personal assets if a lawsuit is filed against the business.

When a creditor of the LLC breaches this veil of protection and seizes your personal assets, it is called piercing the veil. In short, the limited liability, perhaps the most important attribute of an LLC, has been lost.

Remember The one and only way to keep your veil of limited liability intact is to keep perfect records. Therefore, you must keep a close eye on your company’s record-keeping practices. Not only is properly keeping records a practical solution for keeping all partners on the same page, but it shows the courts that you are a serious business and motivates them to treat you like one.

To pierce your veil, the creditor has to add you, as an individual, to the lawsuit against your company. In the complaint, the creditor will seek to impose personal liability on you, the owner, for the business’s debts or wrongdoing (in other words, the creditor pleads the court to pierce the veil of limited liability). Then the creditor has to prove to the court that the veil of limited liability should be pierced. If the creditor proves that the veil should be pierced, the court will make you personally responsible for the judgment. This means that the creditor can seize and liquidate your personal assets to settle the claim.

In Chapter 20, I list ten important steps you must take to keep your liability intact. Here I address the most important one: record keeping. In this context, record keeping entails the following:

  • Drafting comprehensive resolutions that document important decisions as they are made
  • Storing your records at a secure record-keeping storage site or in a physical company kit (see the section “Creating a company kit” later in this chapter)
  • Making sure that all members have constant access to those records
  • Maintaining an updated membership roll
  • Keeping all tax and financial records organized

Remember Piercing the veil of limited liability is one of the most frequently litigated issues involving small businesses. If a creditor is persistent enough to sue your LLC, you can be confident that it will attempt to pierce your veil. After all, adding you to the lawsuit costs the creditor nothing. So you must make sure that all your ducks are in a row before you ever hit the courtroom.

Documenting your decisions with resolutions

Luckily, the government is pretty lax when it comes to LLCs (as opposed to corporations); therefore, strict and formal meetings of the members and/or managers of the company aren’t required. What is pertinent, however, is that you document each important decision made by the members and/or managers. The documenting is often done in the form of a resolution.

When you create your operating agreement, you specify what percentage of approval is required to make major company decisions, as well as what constitutes a major decision in the first place — it could range from things like taking on a new building lease to taking on an investor. If you and your partners specify in the operating agreement that a simple majority of membership interests is all that’s needed to approve a decision, and you are a majority stakeholder, then you are the only member who needs to agree to and sign the resolution.

Because drafting a resolution is such an easy process, you should use this method to document as many company decisions as possible. Common decisions you may want to make by way of a resolution include:

  • Allowing the treasurer to open and use LLC bank accounts along with a designation of authorized signers
  • Adopting a fictitious firm name (a DBA, for “doing business as”)
  • Approving a contract
  • Leasing of property by the LLC
  • Acquiring an independent audit of the LLC’s tax and financial records
  • Changing the LLC’s fiscal tax year
  • Approving salaries and bonuses of key employees

Creating a company kit

All limited liability companies need to have a company kit. Your company kit keeps all your important documents organized for you and covers your butt if you ever end up in court.

In the old days, the standard for a company kit was a single leather-bound binder. However, technology has taken over, and more and more people are opting for a digital company kit. Not only does this kit protect against loss and misunderstandings, but it allows all parties to have continuous access to important corporate documents … not just the person who is in possession of the physical kit.

Warning When you form an LLC with a formation company, you may be enticed to pay extra for a physical company kit. If you go this route rather than the digital route, beware of the fill-in-the-blank forms that come with it. Because LLCs are so customizable, a one-size-fits-all approach doesn’t work. Besides, most of these forms aren’t even tailored to your state’s specific laws governing LLCs.

When you receive your kit, collect the following documents to upload to it (or place in it):

  • Your state-filed articles of organization and company charter
  • Your operating agreement (if you already have it)
  • Any company meeting minutes and resolutions
  • A list of your members, their contact information, and their membership percentages
  • Any cancelled membership certificates
  • Your federal tax ID number and filing
  • Your business licenses and state filings
  • Any foreign filings that you have made in other states
  • Your company’s registered agent information for each state

Warning If your attorney is forming your entity, he may provide you with a physical company kit, where you keep all of your important company records. But beware — many attorneys insist on keeping your corporate kit at their offices. This isn’t because they want to save you real estate on your bookshelf. It’s because they know that if you want to make any changes or obtain your records to defend a lawsuit, you’ll have to contact them first … and very likely end up paying for their services each time.

Creating and maintaining a membership roll

Creating a membership roll is very simple. You just go online and enter in each member’s name, address, and the amount of membership interest she has. If you have a physical company kit, you should have gotten a blank form to use for this purpose. Make sure to update this information every time your LLC’s membership changes. Some states even require that you supply your registered agent with an updated copy of your membership roll. Most online company kit solutions offer this functionality.

Tracking tax filings and financial information

Your tax returns and financial reports show the backbone of your business. These records undeniably prove that your LLC is an operational business. Because they are backed up by bank statements and receipts, the courts take them very seriously as testimony to the intricacies of your business.

You need to hang on to your pertinent tax records and financial statements for seven years. These tax records show the courts that your company is, financially, a separate entity than the owners — in other words, you and your LLC don’t share a bank account. Your financial information proves that you have been actively engaging in business and not using the entity as an extension of yourself (also called an alter ego).

Your operating agreement (see Chapters 9 through 12) should designate what sorts of financial reports the members have access to and how they can go about viewing the records. Tax returns, balance sheets, and profit-and-loss statements should be kept at your corporate office in case one of the partners wants to view this information. Also, in the event of a lawsuit, you will likely be required to hand over copies of this information to the plaintiff.

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