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Communicate Effectively
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Communicate Effectively
by Harvard Business Review
Leading Virtual Teams (HBR 20-Minute Manager Series)
Cover
Series Page
Title Page
HBR Press Quantity Sales Discounts
Copyright Page
Preview
Contents
What Is a Virtual Team?
Why use virtual teams?
What are the key challenges?
Get the Right People on the Team
What’s important on a virtual team?
Tweak an existing team
Assemble a new team
Manage the Technology
Assess needs and resources
Seek input
Set up a team site
Establish rules for technology use
What to do when technology fails
Get to Work
Launch the team
Create a shared vision
Define common expectations
Align priorities
Build rapport and trust
Keep people engaged
Communicate Effectively
Pick the right channel
Work around time zones and linguistic and cultural barriers
Avoid communication fatigue
Find the right balance
Cope with Common Problems
Evaluate performance from a distance
Maintain accountability from afar
Manage conflict on a virtual team
Learn More
Sources
Index
Back Cover
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Launch the team
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Pick the right channel
Communicate
Effectively
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