Home Page Icon
Home Page
Table of Contents for
Index
Close
Index
by Marc J. Schabracq, James C. Quick, Cary L. Cooper
International Handbook of Work and Health Psychology, 3rd Edition
Cover
Title page
About the Editors
List of Contributors
CHAPTER 1: Introduction
1.1 THE THIRD EDITION
1.2 THE CONTEXT OF WORK AND HEALTH PSYCHOLOGY
1.3 THE OUTLINE
REFERENCES
PART I: The Context of Work and Health Today
CHAPTER 2: Health and Well-Being: The Role of the Psychological Contract
2.1 INTRODUCTION
2.2 WHAT IS THE PSYCHOLOGICAL CONTRACT AND WHY IS IT RELEVANT TO THE STUDY OF EMPLOYEE HEALTH AND WELL-BEING?
2.3 RESEARCHING THE PSYCHOLOGICAL CONTRACT AND OUTCOMES
2.4 STUDIES OF THE PSYCHOLOGICAL CONTRACT AND WELL-BEING
2.5 POLICIES AND PRACTICES TO PROMOTE THE PSYCHOLOGICAL CONTRACT
2.6 CONCLUSIONS
REFERENCES
CHAPTER 3: The Social Context of Work Life: Implications for Burnout and Work Engagement
3.1 DEFINITIONS AND BACKGROUND
3.2 PREDICTORS: DEMANDS, RESOURCES AND VALUES
3.3 THE SOCIAL ENVIRONMENT OF WORK
3.4 INCLUDING SOCIAL ENVIRONMENT INTO RESEARCH MODELS OF BURNOUT AND ENGAGEMENT
3.5 PROPOSED MODEL AND RESEARCH QUESTIONS
REFERENCES
CHAPTER 4: The Effects of Job Strain on Risk Factors for Cardiovascular Disease
4.1 THE OBJECTIVES AND SCOPE OF THE REVIEW
4.2 A GENERAL FRAMEWORK FOR THE STUDY OF THE HEALTH CONSEQUENCES OF STRESS AT WORK
4.3 MODELS EXPLAINING THE EFFECTS OF WORK STRESS ON PHYSIOLOGICAL RISK FACTORS
4.4 THE JDC-S MODEL AND BLOOD LIPIDS
4.5 THE JDC-S MODEL AND BLOOD PRESSURE
4.6 THE JDC-S MODEL AND MICRO-INFLAMMATION BIOMARKERS
4.7 THE JDC-S MODEL AND SLEEP PROBLEMS
4.8 SUMMARY AND CONCLUSIONS
REFERENCES
CHAPTER 5: Sickness Presenteeism and Attendance Pressure Factors: Implications for Practice
5.1 DEFINING SICKNESS PRESENTEEISM
5.2 CONSEQUENCES OF PRESENTEEISM AND ABSENTEEISM
5.3 PREDICTORS OF SICKNESS PRESENTEEISM
5.4 IMPLICATIONS FOR PRACTICE
REFERENCES
PART II: Individual Differences and Health
CHAPTER 6: Individual Differences, Work Stress and Health
6.1 INTRODUCTION
6.2 INDIVIDUAL DIFFERENCES AND STRESS EXPERIENCES: BASIC MECHANISMS
6.3 WHAT MAKES STRESSORS STRESSFUL? THE ROLE OF GOALS AND ASPIRATIONS IN THE STRESS PROCESS
6.4 VULNERABLE VS. RESILIENT PERSONS
6.5 RESPONSE TENDENCIES AND COPING
6.6 FINAL COMMENTS
REFERENCES
CHAPTER 7: Gender and Work Stress: Unique Stressors, Unique Responses
7.1 UNIQUE STRESSORS FOR WORKING WOMEN
7.2 RESPONSES TO WORKPLACE STRESSORS
7.3 WITHIN-GROUP GENDER STRESSORS?
7.4 SUMMARY
REFERENCES
CHAPTER 8: Work Experiences, Stress and Health among Managerial Women: Research and Practice
8.1 INTRODUCTION
8.2 WORK EXPERIENCES OF MANAGERIAL WOMEN AND MEN
8.3 OCCUPATIONAL STRESS AND HEALTH
8.4 RESEARCH AND PRACTICE
ACKNOWLEDGEMENTS
REFERENCES
PART III: The Role of Workplace Factors on Health
CHAPTER 9: The Role of Job Control in Employee Health and Well-Being
9.1 CONTROL AND STRESS IN THE WORKPLACE
9.2 MODELS OF CONTROL AND STRESS
9.3 CONTROL PREDISPOSITIONS
9.4 MOVING FORWARD
REFERENCES
CHAPTER 10: Stress and Careers
10.1 PERSONAL DIFFERENCES
10.2 WHAT IS THE ‘RIGHT’ LEVEL OF STRESS?
10.3 STRESS MANAGEMENT – ORGANIZATIONAL PERSPECTIVE
10.4 A PORTFOLIO OF STRESS-RELATED CAREER MANAGEMENT PRACTICES
10.5 INDIVIDUAL IMPLICATIONS
10.6 MANAGERIAL IMPLICATIONS
10.7 WHOSE JOB IT IS?
REFERENCES
CHAPTER 11: New Technologies and Stress
11.1 INTRODUCTION
11.2 THE IMPACT OF NEW TECHNOLOGIES ON STRESS
11.3 RESEARCH INTO THE IMPLEMENTATION OF NEW TECHNOLOGIES
11.4 PRACTICAL IMPLICATIONS
11.5 CONCLUSION
REFERENCES
CHAPTER 12: Flexibility at Work in Relation to Employee Health
12.1 PHYSIOLOGICAL FLEXIBILITY
12.2 PSYCHOLOGICAL FLEXIBILITY
12.3 ORGANIZATIONAL FLEXIBILITY
12.4 PHYSIOLOGICAL COUNTERPARTS OF THE DEMAND-CONTROL-SUPPORT MODEL
12.5 COMBINING THE INDIVIDUAL’S NEED FOR FLEXIBILITY WITH THAT OF THE WORK ORGANIZATION
12.6 PUBLIC HEALTH PERSPECTIVES
REFERENCES
CHAPTER 13: Acute Stress at Work
13.1 INTRODUCTION
13.2 WHAT IS ACUTE STRESS?
13.3 THEORETICAL BACKGROUND
13.4 THE PROCESS OF COPING
13.5 LONG-TERM DISTURBANCES
13.6 RISK FACTORS
13.7 INTERVENTION
13.8 CONCLUSIONS
REFERENCES
PART IV: Supporting Individuals at Work
CHAPTER 14: Management Development for Well-Being and Survival: Developing the Whole Person
14.1 INTRODUCTION
14.2 MANAGEMENT DEVELOPMENT WITHIN ORGANIZATIONS AS COMPLEX OPEN SYSTEMS
14.3 THE MANAGER’S WHOLE-LIFE MODEL: FIVE ARENAS OF LIFE
14.4 DEVELOPMENT IN THE PERSONAL ARENA
14.5 DEVELOPMENT IN THE WORK ARENA
14.6 STAYING ALIVE
14.7 CONCLUSION
ACKNOWLEDGEMENTS
REFERENCES
CHAPTER 15: Coaching in Organizations
15.1 INTRODUCTION
15.2 THE PURPOSE OF COACHING IN ORGANIZATIONS
15.3 THE COACHING PROCESS
15.4 APPLICATIONS
15.5 CASE EXAMPLES
15.6 FUTURE OF COACHING IN ORGANIZATIONS
REFERENCES
CHAPTER 16: Women’s Coping: Communal Versus Individualistic Orientation
16.1 STRESSORS IN THE WORKPLACE
16.2 EXAMINING THE MODEL OF RUGGED INDIVIDUALISM
16.3 THE STRESS OF WORK AND ITS INFLUENCE ON WOMEN
16.4 JOB-RELATED STRESSORS UNIQUE TO WOMEN
16.5 WORKPLACE SUPPORT
16.6 EMPHASIS ON INDIVIDUALISTIC ORIENTATION IN THE WORKPLACE
16.7 STRESS AT HOME
16.8 WORK–FAMILY ROLE CONFLICT
16.9 HOME-BASED SUPPORT
16.10 COMMUNAL ORIENTATION: DEVELOPING A COLLECTIVIST PERSPECTIVE
16.11 THE MULTIAXIAL MODEL OF COPING
16.12 HOW THE MULTIAXIAL MODEL OF COPING CHANGES COMMON COPING ASSUMPTIONS
16.13 IMPLICATIONS FOR INTERVENTION
16.14 CONCLUSIONS
REFERENCES
CHAPTER 17: Employee Assistance Programs: A Research-Based Primer
17.1 INTRODUCTION
17.2 WORKPLACE MENTAL HEALTH AND ADDICTIONS
17.3 PROFILE OF EMPLOYEE ASSISTANCE PROGRAMS
17.4 EAP OUTCOMES AND BUSINESS VALUE
17.5 FUTURE TRENDS IN EAP
17.6 CONCLUSION
REFERENCES
PART V: Organizational Approaches to Health and Well-Being
CHAPTER 18: Organizational Culture, Leadership, Change and Stress
18.1 LEADERSHIP AND STRESS
18.2 ORGANIZATIONAL CHANGE MANAGEMENT
18.3 TRANSFORMATIONAL PROCESSES
18.4 CONCLUSIONS
REFERENCES
CHAPTER 19: Building Interventions to Improve Staff Well-Being
19.1 BUILDING THE BUSINESS CASE
19.2 MEASURING WELL-BEING AND ENGAGEMENT LEVELS
19.3 A PRACTICAL GUIDE TO TAKING ACTION TO IMPROVE WORKING LIVES
19.4 SUMMARY
REFERENCES
CHAPTER 20: Stress and Effectiveness: An Approach for Changing Organizational Culture1
20.1 INTRODUCTION: ORGANIZATIONAL CULTURE, EVERYDAY REALITY AND STRESS
20.2 EVERYDAY WORK: STABILITY AND CHANGE
20.3 THE WORK ITSELF
20.4 THE WORK ENVIRONMENT: ORDERLINESS
20.5 THE WORK ENVIRONMENT: SOCIAL EMBEDDING
20.6 THE WORK ENVIRONMENT: COMPATIBILITY OF CONVICTIONS, VALUES AND GOALS
20.7 INTERVENTIONS
REFERENCES
CHAPTER 21: Epilogue
21.1 A MORE POSITIVE FUTURE
21.2 PSYCHOLOGICALLY HEALTHY WORKPLACES
21.3 INTERVENTIONS
REFERENCES
Index
End User License Agreement
Search in book...
Toggle Font Controls
Playlists
Add To
Create new playlist
Name your new playlist
Playlist description (optional)
Cancel
Create playlist
Sign In
Email address
Password
Forgot Password?
Create account
Login
or
Continue with Facebook
Continue with Google
Sign Up
Full Name
Email address
Confirm Email Address
Password
Login
Create account
or
Continue with Facebook
Continue with Google
Prev
Previous Chapter
CHAPTER 21: Epilogue
Next
Next Chapter
End User License Agreement
Index
9/11
16PF
360° feedback
see also
feedback
ABCDEF model of coaching
absenteeism
consequences of
self-rated
abuse
AC
see
Association for Coaching
acceptance of difference
access to services
accreditation
action directions in stress research
active coping
active participation
active problem solving
acumen
acute stress
definition
intervention
long-term disturbances
process of coping
risk factors
summary and conclusions
theoretical background
adaptive learning
addictions
addictive comfort zone
adequate training programs
adoption of EAPs
advances in health psychology
interventions
positive future
psychologically healthy workplaces
advertising jobs
affective symptomatology
affectivity
aggression
as coping mechanism
and incivility
negative outcomes
prevention
regulation
research on
alcohol abuse
alienation
alleviating workplace problems
see also
employee assistance programs
alpha archetypes
ambiguities
ambulatory blood pressure
ameliorating aggression
America On Line
American College of Occupational and Environmental Medicine
American Psychiatric Association
American Women’s Health Association
anabolism
analysis
anger
anonymity
antagonism
anthropomorphology
antisocial action
anxiety
AOL
see
America On Line
applications of coaching
ABCDEF model
assessment tools
coaching models
GROW model
leadership models
leadership pipeline
performance coaching
PRACTICE model
recurrent coaching themes
appraising stressful situations
approach to change
Arab–Israeli wars
Argyris, Chris
Aristotle
aspirations
assault
assessment centers
assessment tools in coaching
ASSET
Association for Coaching
asthma
attendance pressure factors
predictors of presenteeism
attitudes
attribution theory
audit
aunts and uncles
authenticity
authentizotic entities
authority
over decisions
autocracy
autonomy
autopoiesis
aversive emotions
avoidance-oriented coping
awareness of stress
baby boomers
back pain
background of burnout
balance
bankruptcy
barriers to advancement
see also
lack of career progress
bases for self-service bias
basic stress model
behaviour-based conflict
behavioural model of incivility
bases for self-service bias
incorporating social rationales into model
social rationales
behavioural responses to stress
beliefs about the world
convergences
negative affectivity
popular concepts
belonging
benefits of improving well-being
beta archetypes
biochemical reaction
black women
blended EAPs
blood lipids
blood pressure
blunting
BMI
see
body mass indicator
body language
body mass indicator
boredom
brief psychotherapy
building competencies
building interventions
action for improving working lives
business case
measuring well-being and engagement levels
summary and conclusions
building psychological contract
bullying
burnout
business case for interventions
creating well-being initiative wish list
identifying well-being stakeholders
understanding starting point
value of improving well-being
business etiquette
business value
effectiveness and outcomes
return on investment
see also
employee assistance programs
Campbell Soup
cancer
cardiovascular disease
Career Active System Triad
career counselling
career development
alternative sources of career development support
key components
value added to workplace
career ladder
career management practices
stress management practices
career mentoring
career planning
career progress
career workshops
career-planning courses
careers and stress
individual implications
managerial implications
personal differences
responsibility for stress management
‘right’ level of stress
stress management
stress tolerance
stress-related career management practices
case examples of coaching
organizational change
performance coaching
talent management
CAST
see
Career Active System Triad
CATS
see
cognitive activation theory of stress
causal blood pressure
causes of incivility
censure pressure
Center for Servant-Leadership
Center for Women’s Business Research
centring
challenge
change
management
and stability
changing behaviour
changing common coping assumptions
active problem solving
aggression
directness
emotion
weakness
changing organizational culture
changing roles of women
changing social settings
chaos theory
CHD
see
coronary heart disease
Chicago Bulls
child sex abuse
childcare
chronic stress
circumscribed frustration
civility
see also
incivility
clarification of leadership work
classifications of coping
client satisfaction with EAPs
EAP outcomes
EAP referrals
clinical symptom relief
coaching
applications
case examples
definition
future in organizations
process of
purpose of
coercion
cognitive activation theory of stress
coherence
collaborative bargaining
collectivist perspective on communal orientation
collegiality
combining individual and work need for flexibility
inducing flexibility
comfort zone
common career paths
communal orientation
collectivist perspective
see also
women coping
communication
community arena
compatibility of convictions and goals
too little
too much
compensation gap
compensatory resources
competencies
competitive presenteeism
complex open systems
compliance
components of career development
components of EAPs
compulsive leadership
Concentra Managed Care
conceptualization
confidentiality
conflict
confrontation
congruence
consequences of presenteeism
conspiracy
constructive confrontation
constructive leadership
contentment
context of work and health psychology
future
past
present
continuous self-renewal
contracting
control in workplace
see also
burnout
;
stress
control–demand model
control–demand support model
control–emotion model of stress
convergences
Cook–Medley–Ho Scale
coping
classifications of
‘emotion-focused coping’
as process
summary
coping wheel
core technology of EAPs
alcohol and drugs
components
confidentiality
crisis
core values
coronary heart disease
corporate scandals
cortisol
costs of improving well-being
counselling
covert coping
covert insinuative aggression
creating shared mindset
culture
developmental leadership work
freedom and security
leadership brand
learning
play
reflection
creating well-being initiative wish list
creativity
credit crunch
crisis
Critical Incident Stress Debriefing
cross-cultural research
cross-functional experience
cross-sectional studies on technologies
crucibles
current context of health psychology
effects of job strain
health and well-being
sickness presenteeism and attendance
social context of work life
CVD
see
cardiovascular disease
cynicism
dealing with reality
dealing with stressful situations
decay of social networks
decision latitude
defeatism
defining reality
defining sickness presenteeism
definition of stress in context of new technologies
overtaxing regulations
regulatory obstacles
regulatory uncertainty
definitions of coaching in organizations
delegation
delivering promises
‘dementia praecox’
denial
Department of Labor (US)
Department of Trade and Industry (UK)
depression
depressive leadership
derailment
desired culture
detached leadership
detailed information
detrimental aspects of emotion-focused coping
developing emotional intelligence
developing leadership
case example
developing whole person
development centers
development in personal arena
emotional intelligence
preventive stress management
self-awareness
see also
whole-life model
development in work arena
career development
leading from strengths
managerial interpersonal skills
redefining leader’s role
see also
whole-life model
deviant moods
diabetes
Diagnostic and Statistical Manual of Mental Disorders
diastolic blood pressure
difficult tasks
Dilbert
direct overt aggression
directness
disability management
discrimination
disease management programs
disorientation
distinctive leadership brand
distress intensity
distrust
divergent responsibilities
doldrums
domestic abuse
double-bind
double-loop learning
downsizing
dramatic leadership
drudgery
drug abuse
dual ladder
dual-career couples
DuPont
dysfunctional work conditions
e-counselling
EAP Business Value Model
EAPs
see
employee assistance programs
eating disorders
effective work
insufficient challenge
too much challenge
effectiveness
challenge of work
compatibility of convictions
everyday reality
interventions
orderliness
social embedding
stability
effects of job strain
effort–reward imbalance at work model
EI
see
emotional intelligence
elements of interventions
see also
interventions
embedding
EMDR
see
eye movement desensitization and reprocessing
‘emotion-focused coping’
inability to cope
instrumental and detrimental aspects
emotional contagion
emotional intelligence
relationship management
self-management
social awareness and empathy
emotionality
empathy
emphasis on individualistic orientation
employee assistance programs
definition
EAP outcomes and business value
future trends in EAP
profile of
summary and conclusions
workplace mental health and addictions
employee benefits
employee viewpoint on flexibility
encountering stressful situations
engagement with work
measuring
enhancement hypothesis
enrichment theory
envy
equilibrium
ergonomic stressors
ERI model
see
effort–reward imbalance at work model
Ernst & Young
error management training
espoused theory
euphoria
eureka
evaluating interventions
coaching
evaluating well-being initiative wish list
everyday reality
everyday work
examination of rugged individualism model
exercise
exhaustion
see also
burnout
experience of managers
barriers to women’s advancement
cross-cultural research
glass ceiling
exploratory error training
expression of feelings
external EAPs
extraordinary leave
extraversion
extrinsic ERI hypothesis
eye movement desensitization and reprocessing
FaceBook
Factual Autonomy Scale
fairness
Families and Work Institute
family
fanaticism
FAS
see
Factual Autonomy Scale
fast-growing organizations
feedback
fight or flight
fit
five arenas of life
flexibility
combining employee and organizational needs
organizational flexibility
physiological counterparts of DCS model
physiological flexibility
psychological flexibility
public health perspectives
in the workplace
flexiplace
flexitime
follow-up interviews
foresight
formal education
formalized work
Fortune
free-floating paranoia
freedom
frustration
functioning impairment
future of coaching
future trends in EAPs
going global
integration with other employee benefits
internet services and e-counselling
measuring employee work performance
revitalizing research
future of work psychology
positive emotions
positive health
positive leadership
Gallup
gender
effect of stress on women
responses to workplace stressors
summary and conclusions
within-group gender stressors
women’s emotion
and work stress
working women
see also
women coping
gender stereotyping
gender stress disidentification
General Health Questionnaire
geographical mobility
German Action Theory
Gestalt
getting in lane
getting more than we give
giving more than we get
glass ceiling
glass cliff
glass escalator
globalization
GLOBE Research Program
glycolipid allostatic load
goal conductiveness
goals and stress
God
going postal
goodness of fit
GROW model of coaching
guilt
HALT principle
harassment
hardness
Harvard University
Health & Safety Executive
health care value of EAPs
health consequences of workplace stress
health insurance
health psychology
goodness of fit
health and well-being
promotion of psychological contract
psychological contract defined
researching psychological contract
role of job control in
studies of psychological contract
summary and conclusions
healthy workplace practices
help
see also
social support
help-seeking coping
Herald of Free Enterprise
heredity
Hesse, Herman
hierarchy of needs
high calorie intake
high compatibility
giving more than we get
high hassle support
high social embedding
changing social settings
lack of privacy
person-oriented organizational culture
unbalanced social exchange
high-pace fit
history of coaching
history of EAPs
home life stress
home-based support
homeostasis
hopelessness
Hopkins, Anne
hostility
housing ladder
HSE
see
Health & Safety Executive
Hughes Act
human capital value of EAPs
human potential movement
human–computer interface
hyperarousal
hypertension
hypervigilance
I-Deals
identifying career-related stress
identifying need
identifying well-being stakeholders
ill-functioning equipment
immunity
Impact of Event Scale
impact of incivility
impact of technology on stress
basic stress model
definition of stress
resources
sources of stress
impeding social contact
implementation of new technologies
cross-sectional studies
longitudinal studies
implications of sickness presenteeism
imprisonment
improving staff well-being
inability to cope
incivility
and aggression
causes of
impact of
instigators of
research on
incompatible responsibilities
incongruity
Indicator Tool
indirect manipulative aggression
individual differences and health
gender and work stress
managerial women
work stress
individualistic orientation
emphasis on
see also
women’s coping
inducing flexibility
induction
influence of stress
influencing senior management
information
informational organizational support
infraction
insomnia
instigators of incivility
Institute for Psychotrauma (Netherlands)
Institute for Women’s Policy Research
institutionalizing change
instrumental aspects of emotion-focused coping
instrumental organizational support
insufficient challenge
decision latitude
formalized work
insufficient meaning
lack of demands
integrating support
integrative implementation process
inter-role conflict
internal EAPs
internal job openings
internality
internet-based EAP
interpersonal justice
interpersonal skills
interventions
brief psychotherapy
in career-related stress
elements
organizational culture
primary prevention
psychological debriefing
tertiary prevention
variation in care
with victimized employees
see also
women coping
intra-psychic coping
intrinsic ERI hypothesis
introspection
intrusion
involvement
irritation
ISO
ISO
iso-strain
isolation
iterative development
JCQ
see
Job Content Questionnaire
JDC-S model
see
job demand-control-support model
JDS
see
Job Diagnostic Survey
Job Characteristics Model
Job Content Questionnaire
job control and employee health
control predispositions
control and stress in the workplace
models of control and stress
moving forward
job demand-control-support model
and blood lipids
and blood pressure
and micro-inflammation biomarkers
and sleep problems
Job Diagnostic Survey
job insecurity
job satisfaction
job strain
blood lipids
blood pressure
health consequences of stress
micro-inflammation biomarkers
model
see
job demand-control-support model
objectives
physiological risk factors
sleep problems
summary and conclusions
job tenure
job-related stressors
kaleidoscope careerists
karoshi
Kent Police
key workplace people
Kotter, John
Laboratory for Research in Athletics
lack of career progress
glass ceiling
social isolation
lack of career workplace orderliness
dysfunctional work conditions
fast-growing organization
flexible working hours
flexible workplace
ill-functioning equipment
pool working
sick leave
lack of demands
lack of money
lack of privacy
large-scale disasters
lateness
lateral moves
leadership
development
positive
and stress
leadership models
leadership pipeline
leadership styles
leading from strengths
learning
learning curve
learning intentions
learning organizations
adequate training programs
integrative implementation process
participative task and job design
personal help networks
user-oriented hard- and software design
learning to master change
legitimacy of demands
litigation
locus of control
Lone Ranger
loneliness
long-term disturbances
longitudinal studies on technologies
losing concentration
losing power
low compatibility levels
ambiguity
organizational change
low social embedding
communication problems
decay of social networks
distrust
feedback
impeding social contact
massive layoff
role transitions
low-pace fit
magic bullet thinking
making appraisals
maladaptive health responses
malevolence
manageability
management consultation
management development
in complex open systems
definition
development in personal arena
development in work arena
manager’s whole-life model
staying alive
summary and conclusions
management of stress
managerial awareness of stress
managerial interpersonal skills
managerial men
managerial women
and men
occupational stress and health
research and practice
see also
women coping
;
working women
manager’s whole-life model
managing change
case example
market penetration
Maslach Burnout Inventory
Maslow, Abraham
mastering change
ME
meaningless work
measuring employee work performance
measuring well-being
audit
engaging managers
integrating support
staff communication
mechanisms of stress experience
appraising stressful situations
dealing with stressful situations
encountering stressful situations
personality profiles
reacting to stressful situations
men’s club mentality
mental disorders
mental fatigue
mental health
in the workplace
mental vision
mentoring
metabolism
MI
see
myocardial infarction
Michigan model of health responses
micro-inflammation biomarkers
middle regions
minimax hypothesis
mirrors
mismatch of demands over resources
models of coaching
models of control
control–demand model
control–demand–support model
control–emotion model
mommy track
monitoring
monotony
morale
morbidity
moving forward
muddling through
multiaxial model of coping
changing common coping assumptions
multicolinearity
multifactor etiology
multiple conflicting roles
multitasking
musak
myocardial infarction
MySpace
nAch
see
need for achievement
National Business Group on Health
National Occupational Standards
National Study of the Changing Workforce
Neanderthal leadership
need for achievement
need for EAPs
needs
negative affectivity
negative outcomes of aggression
neurolinguistic programming
neuroticism
new technologies and stress
impact of technological change on stress
implementation of new technologies
implications of new technologies
summary and conclusions
New York
NLP
see
neurolinguistic programming
non-intervention
norm violation
not-for-profit coaching bodies
nurturance
OAPs
see
occupational alcohol programs
obesity
obsolescence
occupational alcohol programs
occupational health psychology
occupational stress
dual-career couples
organizational downsizing
role conflict
sexual harassment
work and family
off-the-job social activities
office gardens
OHP
see
occupational health psychology
old boys’ network
open-mindedness
optimal stress level
optimism
Orange County
orderliness
too little
too much
organization management development
management development programs
organizational action and presenteeism
organizational approaches to health
building interventions
culture and leadership
stress and effectiveness
organizational career development programs
organizational change
organizational change management
organizational culture
change management
changing
leadership and stress
summary and conclusions
transformational processes
organizational development
organizational downsizing
organizational flexibility
employee’s point of view
introduction of social support
organizational improvements
organizational perspective on stress management
organizational value of EAPs
outcomes of EAPs
referrals
outcomes of psychological contract
outcomes of work stress
effort–reward imbalance at work model
job demand-control-support model
person–environment fit model
outreaching
outsourcing
over-challenging work
ambiguities
difficult tasks
divergent responsibilities
incompatible responsibilities
serious consequences
too much to do
over-commitment
over-orderliness
overload-related stress
overtaxing regulations
oxytocin
P-E-Fit model
see
person–environment fit model
PA
see
performance appraisal
palliative coping
pamphlets on career issues
paramilitary organizations
Pareto principle
part-time work
participative implementation process
active participation
detailed information
learning to master change
participative task and job design
past situation of work psychology
PATH model
pathogenesis of insomnia
pausing
paying attention to actions
people management
performance appraisal
performance coaching
case example
peritraumatic dissociation
persistent aversive tension
person-oriented organizational culture
personal development
personal differences
authenticity
balance
challenge
personal help networks
personal mastery
personal relationship with the world
personality profiles
person–environment fit model
physiological counterparts of demand– control–support model
physiological flexibility
physiological responses to stress
physiological risk factors
play
POB
see
positive organizational behaviour
pool working
popular concepts about self
positioning of coaching in organization
positive affectivity
positive discrimination
positive organizational behaviour
positive psychology
posting job openings
posttraumatic stress disorder
power sharing
powerlessness
practical assistance
PRACTICE model of coaching
Practices for Achievement of Total Health model
see
PATH model
‘praecox Gefühl’
pragmatic utilitarianism
predictors of burnout
predictors of presenteeism
attendance pressure factors
salutogenic factors
predispositions to control
locus of control
self-efficacy
pregnancy
prejudice
present situation of work psychology
presenteeism
self-rated sickness presence
pressure to attend
preventing aggression
preventive management
see also
interventions
preventive stress management
goodness of fit
primary prevention
primary stress prevention
principle-centred awareness
privacy
problem solving
process of coaching
accreditation
contracting
evaluation
identification of need
positioning coaching in organization
selection of coaches
process of coping
procrastination
productive emotions
productivity
profile of EAPs
core technology
definition of EAP
history of EAPs
market penetration
scope of services
utilization
programs of management development
promoting psychological contract
promotion
pseudo-transformational leadership
psycho-physiological reaction
psychological contract
building
psychological debriefing
psychological disturbance
psychological flexibility
psychological responses to stress
psychologically healthy workplaces
employee well-being
healthy workplace practices
organizational improvements
PATH model
psychometrics
psychosocial work career
psychosococial disequilibrium
psychotherapy
PTSD
see
posttraumatic stress disorder
public health perspectives
purpose of coaching
change management
specific applications
talent management
race to the top
racism
ramifications of work
randomization
rape
rat-race career
rational-appearing aggression
reacting to stressful situations
reactivity
reality
reciprocity
recognition
recurrent coaching themes
redefining leadership role
redundancy
reengineering
referrals
reflection
regulating aggression
regulation obstacles
regulatory uncertainty
relationship management
relevance of psychological contract
repertoire of behaviours
repetitive strain injury
research on aggression
research on civility
research into sources of stress
research models of burnout
aggression
back pain
causes of incivility
impact of incivility
on incivility
incivility
instigators of incivility
job tenure
negative outcomes
preventing aggression
productivity
on social support
work engagement
see also
social environment of work
research on occupational stress
action directions
intervention
workplace flexibility
researching psychological contract
resilience
beliefs about the world
resistance to change
resources
job control
social support
technological knowledge
response tendencies
responses to workplace stressors
behavioural responses
physiological responses
psychological responses
responsibility for people management
retirement preparation programs
return expectancy
return on investment
health care value
human capital value
organizational value
see also
employee assistance programs
reverse-causation hypothesis
revitalizing research
reward
‘right’ level of stress
rigidity
risk factors for acute stress
risk factors for cardiovascular disease
ROI
see
return on investment
role conflict
role of job control
role of psychological contract
role transitions
role of workplace factors
acute stress
flexibility
job control
new technologies and stress
stress and careers
Rousseau, Denise
RSI
see
repetitive strain injury
rudeness
see
incivility
rugged individualism
rumination
SACS
see
Strategic Approach to Coping Scale
Sainsbury Centre for Mental Health
salutogenic factors of presenteeism
sanctions
sanctuary
saving face
scarcity hypothesis
schizophrenia
scope of EAP services
screening
Second World War
secondary prevention
secondary stress prevention
secondary victimization
secondments
security
segregation
selecting coaches
self-analysis
self-awareness
getting in touch with feelings
learning intentions
making appraisals
paying attention to actions
tuning into senses
self-complexity
self-doubt
self-efficacy
self-esteem
self-help
self-image
self-management
self-medication
self-rated sickness presenteeism
Self-Rating Scale for Posttraumatic Stress Disorder
self-sealing behaviour
self-service bias
senior management ownership
sense of coherence
sense of humour
sense-making
sensitivity
serious consequences of work
servant-leadership
characteristics of
set points
sexism
sexual harassment
shadowing
shared vision
sharing power
shock
shooting from the hip
sick leave
sickness presenteeism
consequences of
definition
implications for practice
predictors of
sinus arrhythmia
Sisyphus labours
situational engineering
skill utilization
skill-building exercises
sleep problems
smoking
SOC
see
sense of coherence
social awareness
social context of work life
definition
predictors
proposed model
research models of burnout
social environment of work
social embedding
too little
too much
social environment of work
key people
and research models of burnout
types of interaction
social isolation
social radar
social rationales
incorporation into conceptual model
social support
introduction to demand–control model
iso-strain
working life career
workplace
socialization
socioeconomic disadvantage
somatic symptoms
sources of career development support
career-planning courses
counsellor assistance
organizational programs
self-help
sources of stress
special populations’ programs
specialized training
specific applications of coaching
spiritual arena
stability
staff communication
stand-up comedians
Stanford University
stars
status
staying alive
community arena
family arena
spiritual arena
stepped care model
stereotyping
stigma
strain-based conflict
Strategic Approach to Coping Scale
stress
at home
and careers
everyday reality
and gender
and health
and new technologies
and organizational culture
and stress
and women
stress management
tackling career-related stress
stress management practices
advertising
assessment centers
building psychological contracts
career counselling
career workshops
common career paths
cross-functional experience
dual ladder
education
induction
mentoring
pamphlets on career issues
performance appraisal
retirement preparation programs
secondments
special populations programs
succession planning
written career planning
stressors in the workplace
studies of psychological contract
styling
subclinical arteriosclosis
success
succession planning
suicide
supermothers
supervision
support at work
at home
coaching
employee assistance programs
integration of
management development
women’s coping
survival of the fittest
survivor sickness
suspicion
suspicious leadership
system installation
systems thinking
systolic blood pressure
tackling career-related stress
taking action to improve well-being
influencing senior managers
senior management ownership
taking responsibility
talent management
case example
targets of incivility
task challenge
team learning
teamwork
technological knowledge
technology
tedium
telecommuting
temporary employment
tertiary prevention
tertiary stress prevention
testosterone
theoretical approaches to job stress
theory in use
therapeutic intervention
time
context of work and health psychology
time-based conflict
tiredness
tokens
tolerance of stress
high-pace fit
low-pace fit
overload-related stress
underload-related stress
tool-box talks
tools for coaching
torture
training
transactional definition of stress
transformation
changing behaviour
creating shared mindset
institutionalizing change
transforming organizations
transformational coaching
transforming organizations
transient insomnia
transitional coaching
trauma
triggers of stress
tuning into senses
turf fights
turnover
high levels of
intentions
Twin Towers
types of workplace interaction
UCF
see
universal competency framework
unbalanced social exchange
uncertainty
underload-related stress
understanding intervention starting point
unemployment
unique stressors
to women
universal competency framework
upward mobility
usability engineering
use of coaching in organizations
definition of
history of
user-oriented hard- and software design
analysis and specification
iterative development
system installation
utilization of EAPs
Utrecht Work Engagement Scale
UWES
see
Utrecht Work Engagement Scale
vacillation
value added to workplace
value congruence
value of improving well-being
benefits
costs
values and burnout
variation in care
venting
victimization intervention program
crisis
evaluation
extraordinary leave
large-scale disaster
organizational culture
posttraumatic stress disturbances
practical assistance
recognition
specialized training
see also
interventions
violence
Vitamin Model
vulnerability
beliefs about the world
walking the talk
watchful waiting
weakness
well-being
improvement of
organizational approaches to
psychological contract and
see also
health and well-being
well-being initiative wish list
wellness
see
well-being
what EAPs do
program type
white noise
Whitehall Study
whole-life model
Winnicott, Donald M.
win–lose strategy
within-group gender stressors
women coping
communal orientation
emphasis on individualistic orientation
home-based support
how multiaxial model changes coping assumptions
implications for intervention
influence of stress
model of rugged individualism
multiaxial model of coping
stress at home
summary and conclusions
unique job-related stressors
work–family role conflict
workplace stressors
workplace support
see also
managerial women
;
working women
work
effective
everyday
work engagement
work environment
compatibility of convictions, values and goals
orderliness
social embedding
work experiences among managerial women
work life context
work stress and individual differences
goals and aspirations
mechanisms of stress experiences
response tendencies
summary and conclusions
vulnerability and resilience
workgroup incivility
working life career
working women
discrimination and stereotyping
lack of career progress
multiple conflicting roles
see also
managerial women
;
women coping
work–family conflict
work–life balance
workplace flexibility
workplace mental health
need for EAPs
workplace social support
workplace stressors
workplace support
World Health Organization
written personal career planning
wrong type of success
yoga
YouTube
zero tolerance
zone of competence
Add Highlight
No Comment
..................Content has been hidden....................
You can't read the all page of ebook, please click
here
login for view all page.
Day Mode
Cloud Mode
Night Mode
Reset