Index
As this ebook edition doesn't have fixed pagination, the page numbers below are hyperlinked for reference only, based on the printed edition of this book.
Symbols
360° interviews 280
Π -shaped profiles
benefits 276
creating 275
versus I-shaped profile 277
versus T-shaped profile 277
A
Agile DevOps teams
organizing principles, defining with technology consumption 172, 173
Agile DevOps teams, design principles
actual design, conducting 118
Agile DevOps squad zoom-in 118
compliance foundation 125, 126
defined notation, obtaining 116
DevOps WoW white paper, defining 127
dynamic/rotational model 118-121
expanded ecosystem 124
fixed roles model 119, 122, 123
fundamental utilities 120
job description, defining 126
predefined criteria, evaluating 125
roles, defining to core software development and operations 120
setting 116
templates, obtaining 116
alignment 61
versus autonomy 61
autonomy 61
versus alignment 61
B
balance of power 61
banking DevOps
reference architecture proposition 77
banking DevOps EA value proposition 70
banking infrastructure providers 4
banking portfolio, critical path
critical applications and services 73
critical business domain 71
critical business function 71
cross-border payments, through mobile banking 73
defining 70
trade life cycle flow 72
baptism SRE parameter 317
Behavioral-Driven Development (BDD) 147
benefit measurement and realization
value proposition, for DevOps 256
beta banks 5
business applications 213
business enterprise agility model
DevOps platform team, fitting into 163
business logic 200
business services 213
C
capabilities evolution and enablement 132
Centre of Excellence (CoE) 321
challenger banks 4
change failure rate 30
change frequency 30
Chaos engineering tools 14
Chief Information Officer (CIO) 52
Chief Technology Officer (CTO) 52
parameters 91
CI/CD pipeline platform 177
classification 212
classification types
criticality and impact 323
technology and architecture 323
cloud-native CI/CD 177
cloud services 14
collective interest
capturing, significance 260
common goals 13
Common Platforms 88
community of practice (CoP) 90
compliance value proposition
relating, to DevOps 360° evolution 187-189
relation, to DevOps 360° evolution 186
composable banking 78
configuration management database (CMDB) 161, 228
consolidated business and technology domains
elements 68
continuous delivery 134
core-critical activities 72
core domains, banking 71
core governance
DevOps 360° design and advocacy group, establishing 53, 54
DevOps 360° vision authority group, establishing 51-53
DevOps enterprise evolution ecosystem, defining 55
evolution 51
evolution workstreams, defining 57
key stakeholders consideration 55, 56
organizing 60
corporate strategy 33
criticality classification 216
relating, to DevOps evolution relevance and speed 216
criticality classification aspects
business and client impact 214
regulatory impact 214
cross-border payments
through mobile banking 73
cross-domain critical flows 72
D
decoupled CI/CD 177
Deploy, Deploy, Deploy (DDD) culture 30
developer experience (DX) 171
DevOps
controls 192
value proposition, of benefit measurement and realization 256
DevOps 360°
completeness 18
continuity 18
interoperability 18
reconcilability 18
DevOps 360° design and advocacy group
DevOps 360° evolution
compliance value proposition 186-189
value proposition of enterprise portfolio, adopting 236, 237
value proposition of people 274
value proposition of portfolio classification 212
value proposition of SRE 288
DevOps 360° operating model core pillars
DevOps 360° operating model phases
benefit measurement and realization 324
business enterprise agility 322
Centre of Excellence (CoE) 321
context value proposition 320
DevOps value proposition 320
enterprise architecture 321
hiring people, incubation, and mobility 324, 325
multi-speed elements 320
portfolio classification and governance 323, 324
recapping 319
regulatory compliance as code 323
site reliability engineering 325
skeleton and governance 321
software development life cycle 322
technological ecosystem as service 322
working 322
DevOps 360° SDLC
actors and respective DevOps domains 140
best practice 139
design, alternative method 153
evolution tactic, in alignment and with consensus 141
evolution, technology value proposition 156
iteration and respective guidelines 146-148
logistics in order, obtaining 145, 146
mainframes and decoupled legacy components, portfolio 153, 154
ownership demarcation 152
perspectives 153
technological ecosystem, as service 156
DevOps 360° vision authority group 51
DevOps adoption 15
contextual layers, of incumbent 26, 27
relevance, defining 15
representative state of art, for incumbent bank 27, 28
situation level 15
DevOps adoption context
multi-speed banking 23
DevOps baptism
avoidance 284
DevOps Center of Excellence (CoEs) 81
as capability provider 83
as owner of 360° operating model 82
as tactical adoption enablement partner 83, 84
enterprise evolution maestro 81, 82
funding 86
roles 81
staffing 86
value proposition 81
adoption and evidence tree 194
assessment, conducting 195
designing, consideration 196, 197
inventory 195
role, in evolution 192
DevOps enterprise adoption Force Field Analysis 45
DevOps enterprise evolution ecosystem
defining 55
DevOps enterprise OKRs
compliance as code, improving 37
defining 36
DevOps journeys and experience, improving 39
DevOps WoW, improving 40
reliability, improving through engineering practices 38
standardization and simplification, improving 40, 41
tactical hiring and incubation mechanism, enabling 39
tactical platform modernization mechanism, enabling 38
time to market, improving 37
DevOps evolution
EA, supporting 80
incumbents combine, usage for engineering transformation with 157
levels, defining 73
significance, of defining forces 44-46
DevOps governor 82
DevOps hiring, considerations
360° interviews 280
hiring strategy, defining 278
third parties, using to scale fast 280, 281
DevOps incubation recommendations 281
inability to incubate 284, 285
incubating at relevance 283, 284
leaders and people, focusing equally on ground 282
organization’s graduates, utilizing 283
targeted and driven, by real work 282, 283
DevOps KPTs and metrics
DevOps language 62
DevOps methods
capabilities as a service 14
engineering 14
value streams 14
DevOps minimum viable adoption
DevOps mobility 285
cases 285
DevOps platforms
demarcation of responsibilities, significance 170
tenant, social contract 170, 171
DevOps platform teams 161
communities, of practice strengthen 175
experience 171
fitting, into business enterprise agility model 163
industry's platforms, versus direct cloud native dilemma 175
journeys 171
operating model, for designing 164-167
product and service catalog 168
productivity 171
technological utility due diligence 173, 174
DevOps platform teams, catalogs
to enterprise technology menus 168, 169
DevOps platform teams, in incumbents
CI/CD pipeline platform 177
ITSM platform 176
observability platform 178, 179
private cloud platforms 180
public cloud platforms 180, 181
testing services platform 177, 178
DevOps-related regulatory compliance domains 190
separation/segregation of duties 197
DevOps SDLC 132
anatomy 133
anatomy levels 139
need for 133
DevOps SDLC 360°
evolution and engineering 132
qualities 132
DevOps SDLC, anatomy levels
elements 139
DevOps SDLC capability
DevOps SDLC continuity phases
anatomy 134
DevOps SDLC framework
DevOps speed formula 217
DevOps state
CI/CD events flow 266
end-to-end flows or ecosystems 266
production operations 266
SDLC velocities 266
DevOps technological ecosystem 156
misunderstood relationship, between 156
partners 161
DevOps, value proposition for banking 11
collaboration 14
common goals 13
compliance 13
continuity 14
equilibrium 13
flows 14
reliability 13
software development lifecycle (SDLC) 14
time to market 12
DevOps vision 31
forces and qualities, influencing 31, 32
influencing, circumstances 41-44
direct balance sheet cost 267
direct incubation 282
do nothing and sustain approach 75
E
engagement model 303
Enterprise Architecture (EA) 70, 321
assembly 81
responsibilities 70
value proposition 80
Enterprise CoE as part of DevOps CoP 90
parameters 90
pros and cons 91
enterprise portfolio planning mechanism 245
pragmatic mechanism 245
enterprise technology menu 168
enterprise technology menus
from DevOps platforms catalogs 168, 169
error budget 293
evolution workstreams
balance, minding 59
defining 57
organizing 57
external context 5
F
Financial Services Industry (FSI)
dominant SRE operating models 308
regulatory compliance scene, setting 184
Financial Technology (FinTech) 5
fixed-model SoD approach 203
FSI knowledge 277
full replacement, consolidation, or divestment approach 75
G
Google Cloud Platform (GCP) 274
governance levels
business domain, application, and services 227
DevOps attributes, allocated to business applications 228, 229
IT assets, allocated to business applications 228
governing dynamics 60
autonomy and alignment 61
balance of power 60
greenfield banking 79
H
hiring process 274
I
incubation process 274
financial services industry 7, 8
specification 4
incumbent bank external context 5
examining 5
technologies 6
incumbent bank internal context 9
corporate and technology strategy 11
cost/income ratio 9
digitalization 11
examining 5
operational efficiency 9
organizational debt 10
platformization 11
working 10
incumbents
options 74
incumbent’s business application portfolio
pragmatic classification 214
indicator of success
versus proof of success 259
indirect incubation 282
industry imitation
decisive, in shaping DevOps adoptions 25, 26
Infrastructure as Code 14
interest rate swap (IRS) 200
IT Infrastructure Library (ITIL) 30
reconciling, with SRE 305, 306
ITSM platform 176
K
key control indicators (KCIs) 197
key performance indicators (KPIs) 257
key performance targets (KPTs) 257
versus metrics 258
key stakeholders
L
launch readiness assessment (LRA) 230
legacy dilemma 74
Level 0 (L0) 166
Level 1 (L1) 166
Level 2 (L2) 166
Level 3 (L3) 167
licenses 226
license to continuously deliver (LCD)
classification 222
licensing tiers 223
questionnaire of criteria and liabilities 223
logging as a service telemetry tool 14
long-awaited transformation 6
M
mainframe CI/CD 177
mainstream
metrics 257
mean time to detect (MTTD) 295
mean time to react (MTTR) 295
mean time to recover (MTTR) 30, 295
measurement and realization mechanism
establishing, consideration 267, 268
mergers and acquisitions (M&A) activities 7
metrics
versus KPT 258
mobile CI/CD 177
mobility process 274
model owner and tactical adoption enabler CoE 88
parameters 88
pros and cons 89
role of circumstances 23
role of individuals 23
multi-speed banking
in DevOps adoption context 23
N
neo banks 4
no operations (NoOps) 296
O
Objectives and Key Results (OKRs) 36, 156
observability framework 14
observability platform 178, 179
operating model
of DevOps platform teams 164, 165
operational level agreements (OLAs) 265
operational logic 201
operational or onboarding readiness review (ORR) 230
opportunity cost 267
organic approach 239
organizational adoption 246
organizational debt 10
organizational enablement 246
organizational structure dynamics 63
consolidated business and technology domains, from core technology 67, 68
elements 63
purpose 63
segregated business and technology 66
segregated business technology lines and group technology 64
organized anarchy 115
P
personally identifiable information (PII) 118
platform modernization, strategy
portfolio 212
portfolio classification criticality 217
portfolio modernization strategy
linking, to DevOps evolution scope 221
portfolio registry and governance 226
pragmatic mechanism
bank’s strategic objectives 245
DevOps 360° enablement and adoption team’s specific OKRs 246, 247
DevOps enterprise 360° evolution workstreams 245
DevOps enterprise evolution 360° OKRs 245
predominant tactical strategic domains 241-243
primary portfolio 212
private cloud platforms 180
production readiness review (PRR) 13, 230, 251, 293
frequency and fraud prevention 232, 233
proposed domains and questions 230, 232
value proposition 230
proof of success
versus indicator of success 259
public cloud platforms 180, 181
R
random SRE parameter 317
refactor and/or decouple approach 75
reference architectures 77
communication layers 78
composable banking 78
enterprise message buses 78
extended value proposition, on DevOps evolutions 77
greenfield banking 79
monolithic to distributed modular microservices 78
proposition in banking DevOps 77
public cloud adoption and migration 79
single DevOps technological ecosystem 79
registry 227
regulator
relationship, managing with 204-206
regulatory compliance
categories 184
scene, setting in FSI 184
relevance 15
role evolution
predicting, importance 277
rotational model SoD approach 202
S
Scaled Agility Framework (SAFe) 245
SDLC observability 266
secondary portfolio 212
classification 221
security information and event management (SIEM) 253
segregated business and technology 66
segregated business technology lines and group technology 64
elements 65
Separation of Duties (SoD) 323
separation/segregation of duties 197
implementation, in DevOps context 198
parenthesis, making 198
pragmatic approach 201
service catalog
service-level agreements (SLAs) 35, 264, 295
service-level indicators (SLIs) 295
service-level objectives (SLOs) 293, 295
service support model, of DevOps platform team 165-167
site reliability engineering (SRE) 13, 30, 74, 176
concrete and pragmatic value proposition 289
defining, in Google 288
reconciling, with ITIL 305, 306
value proposition 288
situation level 15
SoD implementation
Software Development Life Cycle (SDLC) 12, 14, 131
SRE balance 292
SRE CoE
business applications SRE team 312
CRE team 312
motivating factors 312
platform SRE teams 312
SRE eligibility
reliability 301
technology 301
SRE operating models, use cases
task force model 309
task force model, pros and cons 310, 311
SRE organic adoption 302
SRE professions
customer reliability engineer 307
platform recovery engineer 307
platform reliability engineer 307
service reliability engineer 307
SRE relevance mechanism
engagement model mechanism 303, 304
foundational elements 300
SRE eligibility 301
tactical, versus organic SRE adoption 302
SRE task force 309
SRE tenets 292
DevOps equilibrium balance, maintaining 293, 294
reliability engineering framework 298, 299
service observability 294, 295
state-of-art DevOps context 24
state-of-art DevOps context of incumbents
straight through processing (STP) 198
sub situation level 16
sub-sub situation level 16
synchronization 236
T
tactical adoptions
all-hands-on-deck ecosystem 244
motives 243
tactical adoption value proposition 239, 240
tactical SRE adoption 302
technical debt 10
technical or service account 200
technological and architectural foundation classification
cloud native (on-premises or public cloud) 219
decoupled legacy 219
decoupled modernized (on-premises) 219
mainframes 219
relating, to DevOps evolution relevance and speed 220
technology and human capital
relationship between 281
technology standardization
duplicated solutions, identifying and registering 160, 161
need, for incumbents 158
precautions and circumstances 159
sustainable and pragmatic way 160
test automation process 14
Testing as a Service (TaaS) 177
testing services platform 177, 178
three-angles modus operandi CoE 87
parameters 87
pros and cons 88
three-tier DevOps SDLC
levels 133
time to market 30
toil
considerations 297
example 296
trade life cycle flow 72
transaction reporting obligation 187
triangular model 164
U
upgrade/incrementally improve approaches 75
V
value proposition of people
DevOps 360° evolution 274
value proposition per domain 140
viable adherence 261
W
waterfall-ish models 134
concept 10