The Contributors

Lisa Blomgren Amsler (formerly Bingham) is Keller-Runden Professor of Public Service at Indiana University's School of Public and Environmental Affairs, Bloomington, Indiana. She holds a BA from Smith College and a JD from the University of Connecticut School of Law. Her research focuses on voice in governance and conflict management, including collaborative governance, public engagement, dispute resolution, and dispute system design. An elected fellow of the National Academy of Public Administration, Amsler has received national awards for research from the American Bar Association, Association for Conflict Resolution, International Association for Conflict Management, and American Society for Public Administration. She has published three books coedited with Rosemary O'Leary and over eighty articles and book chapters on dispute resolution and collaborative governance.

Maria P. Aristigueta is Charles P. Messick Professor of Public Administration, director of the School of Public Policy and Administration, and senior policy fellow in the Institute of Public Administration at the University of Delaware. Her teaching and research interests are primarily in the areas of public sector management and include performance measurement, strategic planning, and organizational behavior. She has published numerous journal articles, book chapters, and books, including Managing for Results in State Government; she is also the coauthor of Managing Human Behavior in Public and Nonprofit Organizations, and Organizational Behavior and coeditor of the International Handbook of Practice-Based Performance Management. She is president-elect of the American Society for Public Administration. Her doctorate is from the University of Southern California.

Jack Alexander Becker is a candidate for an MPA degree at the Maxwell School of Citizenship and Public Affairs, Syracuse University. Previously he was a research assistant at the Charles F. Kettering Foundation in Dayton, Ohio, where he supported research and engagement activities with a global network of democratic theorists and practitioners from various sectors. He completed his BA in communication studies and peace and reconciliation studies at Colorado State University, where he was also a senior student associate with the Colorado State University Center for Public Deliberation, an impartial democratic resource for improved public communication and problem solving in northern Colorado. His research interests include governance, participatory processes, citizen engagement, peace and conflict studies, and community connectedness.

Wolfgang Bielefeld is professor emeritus in the School of Public and Environmental Affairs at Indiana University, Purdue University Indianapolis. His research interests include the dynamics of nonprofit sectors, intersector relationships, social entrepreneurship, and social enterprise. He is the author of several books, including Managing Nonprofit Organizations with Mary Tschirhart, and he has published widely in journals such as Administrative Science Quarterly, American Behavioral Scientist, Nonprofit Management and Leadership, and Nonprofit and Voluntary Sector Quarterly. He received an undergraduate degree from Michigan State University, an MBA from the University of Minnesota, and an MA and PhD in sociology from the University of Minnesota.

Tony Bovaird is professor of public management and policy at the Institute of Local Government Studies and Third Sector Research Centre, University of Birmingham, UK. He holds a BSc in economics from Queen's University Belfast and an MA in regional economics and planning from Lancaster University. His research covers strategic management of public services, performance measurement in public agencies, evaluation of public management and governance reforms, and user and community coproduction of public services. He has carried out research for UK Research Councils, the European Commission, many UK government departments, the Local Government Association, the Audit Commission, National Audit Office, and many other public bodies in the United Kingdom and internationally. He is coauthor (with Elke Loeffler) of Public Management and Governance (2014).

Trevor L. Brown is associate professor and director of the John Glenn School of Public Affairs at the Ohio State University. He holds a BA in public policy from Stanford University and a joint PhD in public policy and political science from Indiana University. His work focuses on public management, contracting and contract management, public sector strategy, and organizational theory. His research has been published in such journals as Public Administration Review, Journal of Public Administration Research and Theory, and Journal of Policy Analysis and Management. In collaboration with Matthew Potoski and David Van Slyke, Trevor is the author of the Cambridge University Press book Complex Contracting: Government Purchasing in the Wake of the US Coast Guard's Deepwater Program (Cambridge University Press).

John M. Bryson is McKnight Presidential Professor of Planning and Public Affairs at the Hubert H. Humphrey School of Public Affairs at the University of Minnesota. He works in the areas of leadership, strategic management, collaboration, and the design of engagement processes. He wrote Strategic Planning for Public and Nonprofit Organizations, Fourth Edition (Jossey-Bass, 2011) and cowrote with Barbara C. Crosby Leadership for the Common Good, Second Edition (Jossey-Bass, 2005). Bryson is a fellow of the National Academy of Public Administration. He holds a BA in economics from Cornell University, an MA in public policy and administration, and an MSc and PhD in urban and regional planning from the University of Wisconsin—Madison.

Phillip J. Cooper is professor of public administration in the Mark O. Hatfield School of Government at Portland State University. He received his PhD from the Maxwell School at Syracuse University. A fellow of the National Academy of Public Administration, he is the author of numerous books and articles on public administration, administrative law, constitutional law, public policy, and sustainable development administration. Among his books re By Order of the President: The Use and Abuse of Executive Direct Action, Second Edition; The War against Regulation, Public Law and Public Administration; Governing by Contract; Sustainable Development in Crisis Conditions; and Implementing Sustainable Development.

Barbara C. Crosby is associate professor at the Hubert H. Humphrey School of Public Affairs, University of Minnesota. Her research and teaching focus on leadership and public policy, integrative leadership, and cross-sector collaboration. She is coauthor with John M. Bryson of Leadership for the Common Good, Second Edition (Jossey-Bass, 2005) and author of Leadership for Global Citizenship (Sage, 1999). Crosby is a fellow of the Leadership Trust in the United Kingdom. She holds a BA in political science from Vanderbilt University, an MA in journalism and mass communication from the University of Wisconsin-Madison, and a PhD in leadership studies from Union Institute and University.

Robert B. Denhardt is professor of public administration and director of leadership programs at the Price School of Public Policy at the University of Southern. California. He received his doctorate from the University of Kentucky and has published a dozen books in leadership, management, and other organizational change. He is a past president of the American Society for Public Administration and a fellow of the National Academy of Public Administration.

Sergio Fernandez is associate professor in Indiana University's School of Public and Environmental Affairs. He holds a BA in international relations and an MPA from Florida International University, as well as a PhD in public administration from the University of Georgia. His work focuses on employee empowerment, representative bureaucracy in the United States and South Africa, government contracting and privatization, organizational change, and public sector leadership. His research has appeared in prominent American, British, and Australian journals. He serves on the editorial board of various journals, including Public Administration Review and Journal of Public Administration Research and Theory. In 2012, he was appointed director of Indiana University's PhD in public affairs and Joint PhD in public policy programs.

Erica Gabrielle Foldy is associate professor of public and nonprofit management at the Wagner School of Public Service, New York University. She holds a BA from Harvard College and a PhD from Boston College, and she has been a postdoctoral fellow at Harvard Business School and a visiting scholar at the Russell Sage Foundation. Foldy's research addresses the question, What enables and inhibits learning and collaboration across potential divisions like race and gender, profession, or differences of opinion? She is coauthor of the The Color Bind: Talking (and Not Talking) about Race at Work (Russell Sage) and coeditor of Reader in Gender, Work and Organization (Routledge). In addition, she has published several dozen articles in a variety of management journals and edited volumes.

James L. Garnett is professor emeritus of public policy and administration at Rutgers University. He holds a BA in government from Carleton College and an MPA and PhD in public administration from the Maxwell School, Syracuse University. His research interests include government communication, administrative reform and reorganization, and crisis communication and management. He is the author of Reorganizing State Government: The Executive Branch and Communicating for Results in Government: A Strategic Approach for Public Managers. He is a coeditor of and contributor to Handbook of Administrative Communication. Garnett served in state government and has consulted for state, federal, local, and nonprofit organizations. He has been recognized by the American Society for Public Administration for scholarly contributions to public administration.

Harry P. Hatry is senior fellow and director of the public management program at the Urban Institute. He is a member of the National Academy of Public Administration and has been on the editorial boards of Public Productivity and Management Review, National Civic Review, and State and Local Government Review. He received the 1984 American Society for Public Administration Award for Outstanding Contributor to the Literature of Management Science and Policy Science. In 1993, he was a recipient of a National Public Service Award, a joint award of National Academy of Public Administration and American Society for Public Administration. In 1999 the Center for Accountability and Performance of the American Society of Public Administration established the Harry Hatry Award for Distinguished Practice in Performance Measurement. He holds a BS degree from Yale and an MS degree from Columbia's Graduate School of Business.

Alfred Tat-Kei Ho is associate professor at the School of Public Affairs and Administration, University of Kansas, Lawrence. He received his BSocSc from the Chinese University of Hong Kong and both MPA and PhD from Indiana University, Bloomington. His work focuses on budgeting and financial management, comparative studies of performance-oriented reforms, and e-government. He has published numerous journal articles, book chapters, and research reports and has received grants and contracts from the Alfred P. Sloan Foundation, the Kemper Foundation, the Korea Research Foundation, the China Development Research Foundation, the Asian Development Bank, and different US cities to help state and local governments implement performance-budgeting and citizen engagement initiatives.

Yilin Hou is professor at the Maxwell School of Citizenship and Public Affairs of Syracuse University. He holds a PhD and an MA from the Maxwell School of Syracuse University in public administration, with a concentration in public finance, public budgeting, and financial management. His research has focused on how government can better weather revenue fluctuations from economic cycles in order to smooth public service provision. This line of research has extended into explorations of balanced budget requirements; pay-as-you-go (cash) financing, in contrast to pay-as-you-use (debt) financing, of capital projects; and the revenue side—taxes and intergovernmental grants—for their effects on the stability of service provision during downturns. On state and local taxes, he examines the substitution away from the cyclically stable property tax toward the procyclical, or volatile, local option sales taxes.

Michael Howlett is Burnaby Mountain Chair in the Department of Political Science at Simon Fraser University in Vancouver, Canada, and Yong Pung How Chair Professor in the Lee Kuan Yew School of Public Policy at the National University of Singapore. He specializes in public policy analysis, political economy, and resource and environmental policy. His most recent books are Canadian Public Policy (2013) and The Routledge Handbook of Public Policy (2013). He is the current chair of Research Committee 30 (Comparative Public Policy) of the International Political Science Association and sits on the organizing committee of the International Conference on Public Policy.

Zachary S. Huitink is a doctoral student in the Department of Public Administration and International Affairs at the Maxwell School of Citizenship and Public Affairs, Syracuse University. Huitink earned a master's degree in public policy from the University of Kentucky's Martin School and a bachelor's degree in business administration and economics from Coe College in Cedar Rapids, Iowa. His research focuses on government contracting, public-private partnerships, and strategic management in national and homeland security policy.

Tobin Im is professor at the Graduate School of Public Administration at Seoul National University and the president elect of the Korean Association for Public Administration. He has published extensively in major international journals and written many books in the field of organizational theory, human resource management, and comparative public administration. His current research focuses on theoretical development of the concept of government competitiveness and measurement indicators.

Liza Ireni-Saban is senior lecturer at the Lauder School of Government, Diplomacy and Strategy IDC Herzliya. She received her PhD at Tel Aviv University, Israel. Her research focuses on applied ethics, public administration, public policy, and disaster management. She is the coauthor of Politics of Eugenics: Productionism, Population, and National Welfare and the author of the forthcoming Disaster Emergency Management: The Emergence of Professional Help for Victims of Natural Disasters.

Chan Su Jung is assistant professor in the Department of Public Policy at City University of Hong Kong. He holds a BA and MA from Yonsei University, Korea and a PhD from the University of Georgia, all in public administration. His research interests include goal properties (in particular, goal ambiguity), performance measurement and management, turnover, motivation, and job attitudes in public organizations. His recent research articles have appeared in various journals of public administration, such as Journal of Public Administration Research and Theory, Public Administration Review, International Public Management Journal, Public Management Review, and Administration and Society.

Donald F. Kettl is professor in the School of Public Policy at the University of Maryland and a nonresident senior fellow at the Brookings Institution. He is the author or editor of a large collection of articles, books, and monographs, including The Politics of the Administrative Process, The Transformation of Governance, System under Stress, Sharing Power, and Leadership at the Fed. He has twice won the Louis Brownlow Book Award of the National Academy of Public Administration for the best book published in public administration. In 2008, he won the American Political Science Association's John Gaus Award for a lifetime of exemplary scholarship in political science and public administration. He holds a PhD and a BA from Yale University.

Anne M. Khademian is director of the School of Public and International Affairs at Virginia Tech and professor in the Center for Public Administration and Policy. She has a BA (1983) in political science and an MPA (1985) from Michigan State University and a PhD in political science (1989) from Washington University in St. Louis. Her research interests focus on leadership and organizational culture, inclusive management, and the work of organizations involved in homeland security and financial regulation. Currently she is examining organizational and governing resilience and critical infrastructure. She was elected a fellow in the National Academy of Public Administration in 2009.

Gong-Rok Kim is a postdoctoral fellow in the Department of Public Policy at the City University of Hong Kong. She earned her doctoral degree from Yonsei University in the Republic of Korea. Her research interests include public management, leadership, public communication, organizational performance, and legal analysis.

Jonathan G. S. Koppell is dean of the College of Public Programs and the Lattie and Elva Coor Presidential Chair in the School of Public Affairs at Arizona State University. His award-winning book World Rule: Accountability, Legitimacy and the Design of Global Governance (2010) reveals the hidden world of global governance organizations such as the World Trade Organization, the International Organization for Standardization, and the International Accounting Standards Board. Both his academic articles and previous book, The Politics of Quasi-Government, address key policy issues, including government involvement in for-profit enterprise, regulation of financial institutions, and corporate governance. He holds a doctorate in political science from the University of California, Berkeley, and a BA from Harvard. In 2012, he was inducted as a fellow of the National Academy of Public Administration.

Matt Leighninger is executive director of the Deliberative Democracy Consortium, an alliance of the major organizations and leading scholars working in the field of public deliberation and democratic governance. Over the last twenty years, Leighninger has worked with public engagement efforts in over one hundred communities, forty states, and four Canadian provinces. He is one of the editors of Democracy in Motion (2012) and the author of Planning for Stronger Local Democracy (2011), Using Online Tools to Engage—and Be Engaged by—the Public (2011), and The Next Form of Democracy (2006). He is a coauthor, with Tina Nabatchi, of the forthcoming textbook, Public Participation in 21st Century Democracy. He is a graduate of Haverford College and holds a degree in public administration from Columbia University.

Elke Loeffler is chief executive of Governance International, a nonprofit organization based in Birmingham, UK. She holds a PhD from Speyer University in Germany and an MA in economics from Washington University St. Louis, as well an MA in economics and political science from Tübingen University in Germany. Her work focuses on public service coproduction, outcomes, performance and quality management, and local governance. She has published widely on these issues in several languages and is the coauthor of Public Management and Governance (with Tony Bovaird).

Jared J. Llorens is associate professor in the Public Administration Institute at Louisiana State University. His research focuses primarily on public sector human resource management, with particular interests in pay comparability, compensation reform, and automated recruitment. He sits on the editorial boards of Public Administration Review, Public Personnel Management, and Review of Public Personnel Administration. He is also the American coeditor of Public Administration. Llorens is a former presidential management intern with the US Department of Labor and holds a BA degree from Loyola University–New Orleans, an MPAff from the University of Texas at Austin, and a PhD in public administration from the University of Georgia.

Michael McGuire is professor of public and environmental affairs at Indiana University and International Scholar at Kyung Hee University. He holds a BA in political science from University of California at Irvine and a PhD in public policy from Indiana University. He has expertise in public management networks, collaboration, and intergovernmental relations, focusing on how public managers operate, facilitate, and lead collaborative networks of organizations. He has published numerous articles, chapters, reports, and reviews, as well as coauthored (with Robert Agranoff) an award-winning book, Collaborative Public Management: New Strategies for Local Governments. He is a fellow of the National Academy of Public Administration.

Ines Mergel is associate professor of public administration and international affairs at the Maxwell School of Citizenship and Public Affairs, Syracuse University. She holds an MBA from the University of Kassel, Germany, and the Reijksuniversiteit te Leiden, Netherlands, and a DBA from the University of St. Gallen, Switzerland. She has spent six years at Harvard's Kennedy School of Government as a doctoral and postdoctoral fellow. Her work focuses on public management innovations in the federal government, specifically on the diffusion and adoption of innovative technologies and specifically social networking. She has authored and coauthored four books, and her work appears in peer-reviewed public management and government technology journals. She is the author of Social Media in the Public Sector: A Guide to Participation, Collaboration and Transparency in the Networked World (Jossey-Bass).

M. Jae Moon is Underwood Distinguished Professor at the Department of Public Administration of Yonsei University. He is editor-in-chief of the International Review of Public Administration and international director of the American Society for Public Administration. He was elected a fellow of the National Academy of Public Administration in 2013. He also served as book review editor for Public Administration Review (2002–2005). Before joining Yonsei University, he was a faculty member at Korea University (2004–2006), the Bush School of Texas A&M University (2002–2004), and the Graduate School of Public Affairs at the University of Colorado at Denver (1998–2002). His research interests include public management, information technology and environmental policy, and comparative public administration. His research has appeared in major public administration and policy journals.

Ishani Mukherjee is postdoctoral fellow at the LKY School of Public Policy, National University of Singapore. She received her PhD in public policy (2013), with a concentration on environmental policy. Her research interests combine policy design and policy formulation, with a thematic focus on environmental sustainability, renewable energy, and energy efficiency, particularly in Southeast Asia. She has worked previously at the World Bank's Energy practice in Washington, DC, and obtained her BSc and MSc in natural resources and environmental economics from Cornell University.

Tina Nabatchi is associate professor of public administration and international affairs at the Maxwell School of Citizenship and Public Affairs, Syracuse University. Her work broadly focuses on democratic governance in public administration and specifically examines public participation, collaborative governance, and alternative dispute resolution. She has published numerous journal articles and book chapters and is the lead editor of Democracy in Motion: Assessing the Practice and Impact of Deliberative Civic Engagement (2012). She holds a BA in political science from American University, an MPA from the University of Vermont, and a PhD in public affairs from Indiana University.

Milena I. Neshkova is associate professor of public administration at Florida International University. She earned her PhD from the School of Public and Environmental Affairs, Indiana University. She also holds an MPA from Indiana University and an MA in journalism from Sofia University. Her research interests focus on the issues of bureaucracy and democracy and how to achieve a more responsive, fair, and accountable public administration. Neshkova has taught courses in public management, budgeting, financial management, political economy, research methods, and statistics at graduate and undergraduate levels. Her work has been published in Public Administration Review, Journal of Public Administration Research and Theory, American Review of Public Administration, Governance, Policy Studies Journal, and Journal of European Public Policy.

Stephanie P. Newbold is associate professor of public administration at Texas State University. She specializes in democratic constitutionalism, intellectual history, the legal basis of public management, and judicial branch dynamics. Her research on Thomas Jefferson's contributions to the development of American public administration has been recognized as making significant contributions to the advancement of the field. For the 2012 term, she served as the US Supreme Court fellow in the Office of the Counselor to the Chief Justice.

Kathryn E. Newcomer is director of the Trachtenberg School of Public Policy and Public Administration at George Washington University. She teaches public and nonprofit program evaluation and research design, and has published five books, including The Handbook of Practical Program Evaluation, Third Edition (2010) and Transformational Leadership: Leading Change in Public and Nonprofit Agencies (2008), and many articles in peer-reviewed journals. She is a fellow of the National Academy of Public Administration, served as president of the Network of Schools of Public Affairs and Administration for 2006–2007, and serves on the board of the American Evaluation Association. She earned a BS and an MA from the University of Kansas and a PhD in political science from the University of Iowa.

Sean Nicholson-Crotty is associate professor at the School of Public and Environmental Affairs, Indiana University-Bloomington. He received his PhD from Texas A&M University. Nicholson-Crotty's research focuses on fiscal federalism, public management, and policy diffusion. He has written extensively on the ways in which managers negotiate internal and external challenges and improve performance in public organizations and programs. He has published numerous articles and has recently completed a book on the ways in which state governments pursue and spend federal grants-in-aid.

Rosemary O'Leary is Edwin O. Stene Distinguished Professor of Public Administration at the School of Public Affairs at the University of Kansas. She is also the principal of Rosemary O'Leary and Associates, a firm specializing in collaboration as a leadership and management strategy. O'Leary is the author or editor of eleven books and more than one hundred articles and book chapters. Her areas of expertise are public management, collaboration, conflict resolution, environmental and natural resources management, and public law. She has won eleven national research awards, including the 2014 Dwight Waldo Award, and nine teaching awards. O'Leary earned BA, JD, and MPA degrees from the University of Kansas. She earned her PhD from the Maxwell School of Syracuse University.

Sonia M. Ospina is professor of public management and policy at the Robert F. Wagner Graduate School of Public Service, New York University. She is cofounder and faculty codirector of the NYU/Wagner Research Center for Leadership in Action. She has a PhD in sociology and an MA in public policy and management. Her research interests, applied to the United States and Latin America, include leadership and social transformation; change in public management systems; and the craft of qualitative research. The author of several books and many refereed journal articles, her most recent book is Advancing Relational Leadership Research: A Conversation across Perspectives (2012, coedited with Mary Uhl-Bien). She is an elected fellow of the National Academy of Public Administration.

Laurence J. O'Toole Jr. is Golembiewski Professor of Public Administration and Distinguished Research Professor in the Department of Public Administration and Policy, School of Public and International Affairs, at the University of Georgia, Athens. He is also professor of comparative sustainability policy studies in the Twente Centre for Studies in Technology and Sustainable Development, faculty of Management and Governance, University of Twente, Netherlands, as well as a research fellow at the Danish National Centre for Social Research in Copenhagen. He holds the BS from Clarkson University and the MPA and PhD in public administration from the Maxwell School, Syracuse University. His fields of research include intergovernmental relations, public management and performance, and educational, health, and environmental policy and management.

David W. Pitts is an associate professor in the School of Public Affairs at American University in Washington, DC. He holds a BA in French from Birmingham-Southern College, an MPA from Indiana University, and a PhD from the Department of Public Administration and Policy at the University of Georgia. Pitts's research examines diversity and inclusion in public management and policy, with particular interests in race, ethnicity, and sexual orientation. His current projects focus on lesbian, gay, bisexual, and transgender and race/ethnicity issues in state colleges and universities.

Gregory A. Porumbescu is assistant professor in the Department of Public Administration at Northern Illinois University. He has a PhD in public administration from the Graduate School of Public Administration at Seoul National University, South Korea. His research interests relate primarily to public sector applications of information and communications technology, transparency policy, and citizen perceptions of the public sector. He serves on the executive committee for the American Society of Public Administration's Section for Science and Technology in Government. His work has appeared in Public Administration Review, Journal of Public Administration Research and Theory, Public Performance and Management Review, and Policy and Internet.

Jeremy Rayner is professor and Centennial Research Chair at the Johnson-Shoyama Graduate School of Public Policy, University of Saskatchewan. He received his BA in economics and social sciences at Cambridge and MA in political science at the Universities of Durham and British Columbia. His research interests include natural resource, environment, and energy policies with a focus on problems of governance, policy learning, and policy change. He was the chair of the Global Forest Expert Panel on the international forest regime and coedited the panel's final report, Embracing Complexity; coauthor of In Search of Sustainability: British Columbia Forest Policy in the 1990s; and the author of more than forty articles and book chapters.

Allan Rosenbaum is professor and director of the Institute for Public Management and the Center for Democracy and Good Governance at Florida International University. He previously served as dean of the university's School of Public Affairs and on the faculties of the Universities of Maryland, Connecticut, and Wisconsin; held a research position at the University of Chicago; and worked in national, state, and local government in the United States. He has carried out numerous international projects. He is president of the American Society for Public Administration, a member of the United Nations Committee of Experts on Public Administration, and Visiting Distinguished Professor at the University of Potsdam, Germany. He has served as president of International Association of Schools and Institutes of Administration and serves on numerous journal editorial boards.

Fatima Sparger Sharif is a doctoral candidate with the Center for Public Administration and Policy at Virginia Tech. She holds a BA from the College of William and Mary and an MPH from the Johns Hopkins University Bloomberg School of Public Health, both focused on international health. She previously worked on rural and minority health issues as the culturally and linguistically appropriate services coordinator for the Virginia Department of Health and most recently conducted community-based participatory research focused on health disparities for Virginia Tech. Her interest in public health policy relates to the social determinants of health and health equity. Her current research is on how public health officials' understanding of the determinants of health interacts with organizational culture to affect public practice.

Chris Silvia is assistant professor in the Romney Institute of Public Management at Brigham Young University, where he teaches courses in quantitative decision analysis. He received a PhD in Public Affairs from the School of Public and Environmental Affairs at Indiana University. He also holds an MPA from Brigham Young University and an MS in public health from the University of Utah. Silvia's current research examines the leadership behaviors exhibited by leaders in intersectoral networks. In addition, his broader research agenda includes work in the areas of collaboration and public and nonprofit service delivery. His work has been published in various journals, including Public Administration Review, Public Performance and Management Review, and Leadership Quarterly.

Melissa M. Stone is Gross Family Professor of Nonprofit Management and Distinguished University Teaching Professor at the Humphrey School of Public Affairs at the University of Minnesota. Her teaching and research focus on governance and strategic management of nonprofit organizations, government-nonprofit relationships, and collaborations as policy implementation tools. She has published widely in scholarly journals and books in the fields of nonprofit studies, public management, and strategic management. She holds an MBA and PhD in organizational behavior from Yale University and has taught at the University of Washington's Evans School of Public Affairs, the Yale University School of Management, and Boston University's School of Management.

Sarah E. Towne is a PhD candidate and adjunct instructor of public administration and policy in the School of Public Affairs at American University. She holds a BA in sociology and applied business from the University of Colorado at Boulder and an MPA and graduate certificate of women's studies from Appalachian State University. Her areas of interest are human resource management, gender and family policy, and nonstandard work arrangements. Her dissertation focuses on telework, caregivers, and performance management in the US federal government.

Wouter Vandenabeele is assistant professor at the Utrecht University School of Governance, Netherlands, and a visiting professor at the Public Governance Institute, KU Leuven University, Belgium. He holds a master's degree in political science and a PhD in social sciences, both from KU Leuven University. He has written several papers on the motivation of public servants in general and on public service motivation in particular, also linking both concepts to broader human resource management theory in the public sector. His work has been published in various peer-reviewed academic journals and edited books, and he has been a guest editor of special issues on public service motivation for several international journals.

Nina Mari van Loon is a researcher and PhD student at the Utrecht School of Governance, Utrecht University. Netherlands. She holds a master's degree in public administration and organizational science from Utrecht University. Her research focuses on the influence of the institutional environment on public service motivation and its outcomes, public performance, and red tape. Her work has been published in international journals such as Public Money and Management and the International Journal of Public Administration.

David M. Van Slyke is professor in the Department Of Public Administration and International Affairs and the Louis A. Bantle Chair in Business-Government Policy at the Maxwell School of Citizenship and Public Affairs, Syracuse University. He is an elected fellow of the National Academy of Public Administration, a recipient of teaching and research awards, and a coeditor of the Journal of Public Administration Research and Theory, and he serves on several editorial boards. His research and teaching focus on government contracting, public-private partnerships, and strategic management in public and nonprofit organizations. Van Slyke is engaged in executive education and has worked in the private, public, and nonprofit sectors. He holds a PhD in public administration and policy from the University at Albany's Rockefeller College and a BS in economics.

Paul A. Volcker launched the Volcker Alliance in 2013 to address the challenge of effective execution of public policies and to help rebuild trust in government. In the course of his career, Volcker worked in the US federal government for almost thirty years, culminating in two terms as chairman of the board of governors of the Federal Reserve System. On leaving public service in 1987 and again in 2003, he headed private, nonpartisan Commissions on the Public Service.

Richard M. Walker is Chair Professor in Public Management in the Department of Public Policy at City University of Hong Kong. He also serves as the associate dean (research and postgraduate studies) in the College of Liberal Arts and Social Sciences. His PhD from Reading University is in urban and regional studies. He is as well an Honorary Professor at The University of Hong Kong and a senior research associate at Xi'an Jiaotong University. Walker's research focuses on how to improve public management. As director of the Public Management Evidence Lab, he seeks to advance this agenda through integration studies and experimental methods.

Eric W. Welch is professor of public affairs at the School of Public Affairs at Arizona State University, where he directs the Center for Science, Technology and Environmental Policy Studies. He holds a BA from the University of Washington, two MA degrees from the University of Oregon, and a PhD in public administration from Syracuse University's Maxwell School of Citizenship and Public Affairs. His research interests include information technology and electronic government, science and technology policy, environment policy, and public management. He has led numerous funded projects, including several on the use of information and communication technologies in city and state governments. He is the author of over fifty journal articles and seventy other monographs, including book chapters, reports, and essays.

Brian N. Williams is associate professor of public administration and policy in the School of Public and International Affairs at the University of Georgia after previous faculty appointments at Florida State University and Vanderbilt University. He holds a BA in political science and an MPA and PhD in public administration, all from the University of Georgia. His research centers on issues related to demographic diversity, local law enforcement, and public governance, with special attention devoted to the coproduction of public safety and public order. He is the author of Citizen Perspectives on Community Policing: A Case Study in Athens, Georgia (SUNY Press) and has published articles in leading journals in public administration, community psychology, police studies, and education.

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