Contents
The Future of Flexibility at Work
by Ellen Ernst Kossek, Patricia Gettings, and Kaumudi Misra
Drive Innovation with Better Decision-Making
by Linda A. Hill, Emily Tedards, and Taran Swan
Unconscious Bias Training That Works
by Francesca Gino and Katherine Coffman
Why You Aren’t Getting More from Your Marketing AI
by Eva Ascarza, Michael Ross, and Bruce G. S. Hardie
by Fred Reichheld, Darci Darnell, and Maureen Burns
How Chinese Retailers Are Reinventing the Customer Journey
by Mark J. Greeven, Katherine Xin, and George S. Yip
by Atalay Atasu, Céline Dumas, and Luk N. Van Wassenhove
How to Succeed Quickly in a New Role
by Rob Cross, Greg Pryor, and David Sylvester
by Robert S. Kaplan and Karthik Ramanna