Coaching is leading.

You’re learning right along with your employees.

A practical, concrete plan for achieving peak performance.

Build rapport so that they can hear your feedback.

Ask questions, articulate goals, reframe challenges.

Monitor and adjust.

Prevent a fight-or-flight response.

Tap the “deep smarts” of your subject-matter experts.

Adopt efficient habits and claim found time.

They’ll continue to grow through self-coaching.

Pitfalls to watch out for—and how to remedy them.

Find approaches to learning that your employees will be motivated to follow.

You can’t—and shouldn’t—give them equal time.

Help them avoid classic beginners’ errors.

Don’t promote people before they’re ready.

When to intervene—and how.