ABOUT THE AUTHOR

ROBERT BRUCE SHAW is a consultant specializing in organizational and team performance. An in-demand speaker, he is the author of Trust in the Balance and Leadership Blindspots.

Here’s a sample from David Livermore’s Driven by Difference. David Livermore is the nation’s foremost expert on CQ (Cultural Intelligence), and in Driven by Difference, he shows you how to nurture various points of view, then turn them into new solutions. Drawing on a vast body of research into creativity, innovation, and social psychology; surveys, interviews, and focus groups with thousands of professionals; and success stories from Google, Alibaba, Novartis, IKEA, P&G, and many others, Driven by Difference explains how to:

Create physical environments that foster focused thinking

Learn to see things as others, including customers, do

Redesign the physical space to serve as an idea incubator

Build trust among diverse colleagues and clients

Generate new ideas from diverse teams, and select and pitch the most promising ones

Design and test ideas for a diverse range of users

Defuse conflicts and build cohesive teams

You can start learning more about this approach in this free sample.