Chapter 1
1. Monette, Sullivan, and DeJong (1998, pp. 22–24).
2. Jann and Hinz (2016, p. 105)
3. Gorden (1987, p. 63).
4. Gorden (1987, p. 64).
5. Gorden (1987, p. 64).
6. Bradburn (2016, pp. 95–96).
7. Bradburn (2016, p. 96).
8. Riley (1963).
9. Babbie (2016).
10. Miller and Salkind (2002).
11. Gorden (1987).
12. Bradburn (2016).
Chapter 2
1. Warwick and Lininger (1975).
2. Fisher (2009).
3. Fisher (2009, p. 143).
4. Warnecke et al. (1997).
5. de Bruin et al. (2012).
6. Snijkers et al. (2013).
7. Dillman (1978).
8. Dillman, Smyth, and Christian (2014).
9. Dillman, Smyth, and Christian (2014, p. 10).
10. Dillman, Smyth, and Christian (2014, p. 10).
11. Dillman, Smyth, and Christian (2014, p. 13).
12. Dillman, Smyth, and Christian (2014, p. 94). Note: questions are presented in a different order than originally covered by Dillman.
13. Maxfield and Babbie (1998, p. 109).
14. See, for example, de Leeuw and de Heer (2002), Singer and Ye (2013).
15. Over the years Don A Dillman et al. (2009; 2014, see in particular chapter 2) have been particularly attentive to these issues and have built on the notion of using incentives as a consistent component of survey design. Also see Church’s (1993) metanalysis and Singer and Ye’s review (2013).
16. Dillman (2009, p. 50).
17. Alreck and Settle (2004, pp. 89–92).
18. Dillman (2009, p. 33).
19. Bradburn (1983, pp. 304–6).
20. Alreck and Settle (2004, p. 94).
21. McCutcheon (2015).
22. Zuell, Menold, and Körber (2014) found that particularly large answer boxes should be avoided, however, because they reduce respondents’ willingness to respond.
23. A number of companies market qualitative analysis software; two of the best known are ATLAS (Scientific Software Development GmbH 2014) and NVivo International (QSR International 2018). Even companies traditionally known for their quantitative analysis software such as IBM SPSS (2014), provide qualitative software.
24. Krosnick and Fabrigar (1997).
25. Sudman and Bradburn (1973, p. 805).
26. Dillman (2009, pp. 40–47).
27. Likert (1932).
28. Sincero (2012).
29. Dillman (2009).
30. Christian, Parsons, and Dillman (2009, p. 394).
31. Krosnick and Fabrigar (1997).
32. Brace (2013).
33. See, for example, Groothuis and Whitehead (2002).
34. Groves et al. (2009).
35. Dillman (2009).
36. Etchegaray and Fischer (2010).
37. Alwin (2007).
38. Brace (2013).
Chapter 3
1. See Alreck and Settle (2004); Fowler (2014, pp. 100–1); Groves et al. (2004, pp. 243–5).
2. Bishop (1992).
3. See Fowler (2014, pp. 102–4); Groves et al. (2004, pp. 245–7).
4. Willis (2016), p. 367.
5. Willis (2016, pp. 366–7). This list is modeled after Fowler (2011).
6. See Converse and Presser (1986), pp. 54–65. See also Schaeffer and Presser (2003).
7. Schuman (2008, p. 81).
8. Bishop (1992).
9. Gwartney (2007, pp. 207–12).
10. Gwartney (2007, pp. 212–16) has a very useful discussion of probing when asking race and ethnicity questions.
11. Gwartney (2007, pp. 216–22).
12. Alreck and Settle (2004, p. 185).
13. Gwartney (2007, pp. 103–15).
14. AAPOR (2011, p. 3).
15. See Tourangeau and Plewes (2013, pp. 9–12) for various ways of calculating response rates suggested by the American Association for Public Opinion Research (AAPOR). APPOR defines response rate as “the number of complete interviews with reporting units divided by the number of eligible reporting units in the sample.” American Association for Public Opinion Research (2011, p. 5).
16. See Lane (2010) for an excellent discussion of these and other questions. See also Schnell (2016).
17. Vardigan and Granda (2010). See also Vardigan, Granda, and Holder (2016).
18. Gorden (1992, pp. 82–93). Gorden includes other questions interviewers might ask themselves as respondents are answering questions.
19. Gorden (1992, pp. 92–96). We picked out particular keys on which to focus.
20. Dillman (1978, pp. 260–1); Gwartney (2007, pp. 86–88).
21. Dillman (1978, p. 262); Gwartney (2007, pp. 163–5).
22. Tourangeau and Plewes (2013, p. 24).
23. Rosen et al. (2014).
24. Groves and McGonagle (2001).
25. Groves and McGonagle (2001, p. 253).
26. See Dillman (2000); Dillman, Smyth, and Christian (2009, 2014) for a systematic and thorough discussion of tailoring.
27. Willis (2016).
28. Fowler (2014).
29. Groves et al. (2004).
30. Babbie (2016).
31. Converse and Presser (1986).
32. Willis (2016).
33. Dillman (1978).
34. Dillman (2000).
35. Dillman, Smyth, and Christian (2009).
36. Dillman, Smyth, and Christian (2014).
37. Gwartney (2007).
38. Couper (2008).
39. Gorden (1992).
40. Fowler (2014).
41. Gwartney (2007).
42. Groves and McGonagle (2001).
43. Weisberg (2005).
44. Groves et al. (2004).
45. Babbie (2016).
46. Miller (2013).
47. Frankfort-Nachmias and Leon-Guerrero (2018).
48. Chaffe-Stengel and Stengel (2011).
Chapter 4
1. Groves (2011).
2. Groves (2011, p. 861).
3. Fabry (2016).
4. Sneed (May 19, 2015).
5. Gomes (August 22, 2006), cited by Wikipedia (2018).
6. Gomes, (August 22, 2006), cited by Wikipedia (2018).
7. See for example, Best Buy at https://www.bestbuy.com/site/hard-drives/external-portable-hardrives/pcmcat186100050005.c?id=pcmcat186100050005&qp=harddrivesizerange_facetpercent3DStoragepercent20Capacity~8TBpercent20-percent2011.9TB
8. Blumberg and Luke (2018).
9. Slavec and Toninelli (2015, pp. 41–62).
10. Blumberg and Luke (2018, p. 3).
11. Blumberg and Luke (2018, p. 3)
12. Blumberg and Luke (2018, p. 3).
13. Pew Research Center (2015a).
14. U.S. Census Bureau (2018a).
15. Pinter, Toninelli, and Pedraza (2015).
16. Pew Research Center (2015b).
17. Pinter, Toninelli, and Pedraza (2015).
18. Pinter, Toninelli, and Pedraza (2015, p. 1).
19. Pew Research Center (2015b).
20. Pew Research Center (2015b, p. 3).
21. Pew Research Center (2015b, p. 4).
22. Pinter, Toninelli, and Pedraza (2015).
23. Antoun (2015, p. 76).
24. Andreadis (2015).
25. Mavletova and Couper (2015, p. 82).
26. Mavletova and Couper (2015, p. 86).
27. Mavletova and Couper (2015).
28. See chapter 5.2 in Callegaro, Lozar and Vehovar (2015).
29. See Pew Research Center’s American Trends Panel (2015c) for a review of the panel’s development and methodology.
30. Pew Research Center (2015c).
31. Matthijsse, de Leeuw, and Hox (2015).
32. AAPOR (American Association of Opinion Research) (2010). Also see Baker et al. (2010).
33. AAPOR (American Association of Opinion Research) (2010). Also see Baker et al. (2010).
34. American Consumer Opinion (2014).
35. Swagbucks (2018).
36. MyPoints (2018).
37. YouGov (2018).
38. SurveyMonkey (2018).
39. Stern, Bilgen, and Dillman (2014).
40. Survey Police (2014).
41. Groves (2011, p. 867).
42. Groves (2011, p. 868).
43. Laney (2001).
44. University of Wisconsin (2018).
45. AAPOR (American Association of Opinion Research) (2015). Also see Japec et al. (2015, p. 844).
46. Taylor (2013).
47. AAPOR (American Association of Opinion Research) (2015). Also see Japec et al. (2015, p. 843).
48. AAPOR (American Association of Opinion Research) (2015). Also see Japec et al. (2015, p. 844).
49. Groves (2011).
50. Berman (2013, p. 129).
51. Brick (2011).
52. AAPOR (American Association of Opinion Research) (2014a, b).
53. Brick (2011).
54. Kennedy, McGeeney, and Keeter (2016).
55. Revilla and Ochoa (2016).
56. Toninelli, Pinter, and dePedraza (2015).
57. Wells, Bailey, and Link (2014).
58. Yeager et al. (2011).
59. Baumgardner, Griffin, and Raglin (2014).
60. Couper (2008).
61. Tourangeau, Conrad, and Couper (2013).
62. AAPOR (American Association of Opinion Research) (2010). Also see Baker et al. (2010).
63. Callegaro, et al. (2014).
64. Lugtig and Toepoel (2016).
65. AAPOR (American Association of Opinion Research) (2015). Also see Japec et al. (2015).
66. AAPOR (American Association of Opinion Research) (2013).
67. Berman (2013).
68. Kreuter (2013).
69. Lampe et al. (2014).
70. Mayer-Schonberger and Cukier (2013).
Chapter 5
1. Hague, Hague, and Morgan (2013, p. 197).
2. McAlevey and Sullivan (2010, p. 911).
3. McAlevey and Sullivan (2010, p. 912).
4. McAlevey and Sullivan (2010, p. 911).
5. Brunt (2001, p. 179).
6. Fink (2003).
7. Hague, Hague, and Morgan (2013, p. 197).
8. American Psychological Association (APA) (2010).
9. Beins (2012, p. 4).
10. U.S. Census Bureau (2014). The Census Bureau produces many separate surveys whose components are accessible in a variety of formats. Because of the size, complexity, and ongoing nature of its surveys such as the American Community Survey, it provides a separate 2014 Design and Methodology Report for the survey, which contains descriptions of the basic design of the American Community Survey and details of the full set of methods and procedures.
11. The Tuskegee syphilis experiment was an infamous clinical study conducted between 1932 and 1972 by the U.S. Public Health Service to study the natural progression of untreated syphilis in rural African American men who thought they were receiving free healthcare from the U.S. government (Wikipedia 2014).
12. U.S. Department of Health and Human Services (2018).
13. AAPOR (2018).
14. Hague, Hague, and Morgan (2013, p. 196).
15. Snijkers, Haraldsen, and Jones (2013, p. 536).
16. Snijkers, Haraldsen, and Jones (2013, p. 536).
17. APA (2010).
18. Tufte (1983, 2001).
19. Tufte (1983, 2001).
20. Tufte (2006).
21. Champkin (2011, p. 41).
22. Fink (2003).
23. Lenburg (2010).
24. Forsyth (2013).
25. Hering and Hering (2010).
26. American Psychological Association (2010).
27. Miller (2004).
28. Alreck and Settle (2004, pp. 341–85).
29. Tufte (1983, 2001, 2006).