Figure 0.1 An information system
Figure 0.2 Life cycle of an IS
Figure 1.1 End-to-end testing of a transaction in an online retail system
Figure 1.3 The transition to live use
Figure 2.1 A sequential development life cycle
Figure 2.2 An iterative development life cycle
Figure 3.2 Business process end-to-end testing
Figure 5.2 A map of transitions
Figure 5.3 Preparation for transitions
Figure 6.1 The cost and value of a system
Figure 7.1 The test design hierarchy
Figure 8.1 The life cycle of a test
Figure 8.2 Example of an incident report
Figure 8.3 Example status report contents
Figure 9.1 Process for deciding go/no go for release
Figure 9.2 UAT completion report format
Figure 10.1 UAT completion report outline
Figure 10.2 Post-UAT analysis report
Figure C.1 The training process
Table 2.1 Business requirements
Table 2.2 The requirements document
Table 2.3 Excelsior requirement
Table 3.1 Test conditions table
Table 6.1 Absence requirements
Table 7.2 Test condition matrix
Table 7.4 Simple login test script
Table 7.5 A contract data input sheet