Mark L. Lengnick-Hall and Christopher B. Stone
Chapter 2 Emotional Intelligence: Telling the history and discovering the models
Ana Lúcia Rodrigues and Carolina Machado
Chapter 3 How Japanese managers use NLP in their daily work
Yasuhiro Kotera and William Van Gordon
Chapter 4 Neurolinguistic programming for managers and engineers as evidence-based practitioners
Tomasz Witkowski and Stawomir Jarmuz
Cláudia Sofia Fanha Moura and Carolina Machado