Index

acceptance phase

actions and behaviours, 2nd, 3rd

The Apprentice (TV series)

attitude

audience, understanding

authenticity, 2nd, 3rd

awareness, 2nd

of business sustainability

of values

B2B (business to business)

B2C (business to consumer)

behaviours

and actions, 2nd, 3rd

and awareness

change-driving

and collaboration

creating innovative culture

impact through

ineffective/effective, 2nd, 3rd, 4th

leadership, 2nd

for positive/negative impact

sustainability

and task execution

blame game, 2nd

BlessingWhite

board of directors

effect on culture

executive presence, 2nd

impact on

importance of

needs

self-assessment, 2nd

solutions and tools for positive impact on

communicating and coaching

demonstrating confidence

inspiring and relating

relating to vision and strategy

showing respect

Boss Swap (TV show)

brand and reputation, 2nd, 3rd, 4th, 5th

brand manager

business sustainability impact

assessing current reality

behaviours

giving hope

case for

challenging the Roadmap

communication

effect on culture

Game Plan

education on sustainability

expectations, managing

involving people

staying focused

value proposition, creating

learning about

measuring success

obstacles to

outcome

Roadmap

self-assessment, 2nd

stakeholders, understanding

target date, setting

Triple P bottom line

change-driving impact

assessing current reality

behaviours

case for embracing and driving change

challenging the Roadmap

change leadership, involving

communication

effect on culture

Game Plan

adding value through change

asking for help

emotional aspect of change

holding regular change meetings

prioritising the changes

staying focused

using positive change influencers

learning about

measuring success

obstacles to

outcome

Roadmap

self-assessment, 2nd

stakeholders, understanding

target date, setting

change fatigue

closed question

coaching

and communication, 2nd

for innovation

collaboration, 2nd, 3rd, 4th

collaborative impact

assessing current reality

behaviours

case for

challenging the Roadmap

communication

conflict

as difference of opinion

management

negative impact of

effect on culture

Game Plan

agree on team purpose and direction

behavioural TOP feedback

building on strengths

creating commitment document

creating team

creating trust

knowledge sharing

promises, keeping

talking to each other

working together and measuring success

learning about

measuring success

obstacles to teamwork

outcome

Roadmap

self-assessment, 2nd

stakeholders, understanding

target date, setting

commitment

document

phase

communication

and coaching, 2nd

and listening

from position

with senior leaders

two-way, 2nd, 3rd, 4th, 5th

confidence

building innovation

demonstrating, 2nd

conflict

as difference of opinion

management, 2nd

negative impact of

and tension

using to drive innovation

constructive thought/feeling, 2nd, 3rd, 4th

courageousness, 2nd

cross-calibration meeting

cultural fit

culture, effect on

business sustainability impact

change-driving impact

collaborative impact

impact on board of directors

impact on employees

impact on external world

impact on leader more senior than you

impact on peers

innovative impact

curiosity, as leadership behaviour

customer-centric approach

customers

impact and experience

treating peers as

de Bono’s Thinking Hats tool

deadlines see target date

denial phase

directors, board of see board of directors

disruption

disruptive leaders, five agile steps for

building strategic ability

leaving egos

providing enough stability

teaming and collaboration

think H2H

education on sustainability

egocentric behaviours

egos

emotional aspects of change

emotional intelligence (EQ)

emotional phase

emotional reaction

employee(s)

behaviours

benefits of diversity in

effect on culture

engagement, 2nd

engaging in sustainable business practices, 2nd

impact on

importance of

involvement

needs

rewards

self-assessment, 2nd

solutions and tools for positive impact on

authenticity

brand and reputation

self-esteem

treating people as individuals

visions

engagement, employee, 2nd

executive presence

communicating and coaching

demonstrating confidence

as impact tool

inspiring and relating

relating to vision and strategy

showing respect

Executive Presence Sweet SpotTM

expectations

managing

of transparency

external stakeholders

effect on culture

impact on

importance of

needs

self-assessment, 2nd

solutions and tools for positive impact on

choosing behaviours

customers impact and experience

managing media/press

social media and brand management

working with partners/suppliers/subcontractors

feedback, 2nd, 3rd

Ferris, Gerald R.

Game Plan

business sustainability impact

change-driving impact

collaborative impact

innovative impact

generosity, 2nd, 3rd

Golden Rule, 2nd

governance, and leadership

‘gravitas’, 2nd

hackathons

Hay Group

hope and excitement

human to human (H2H) focus, 2nd

impact

achieving

actions and behaviours driving, 2nd

through behaviour

on board of directors

business sustainability

change-driving

collaborative

concept of

conducting business

creating strategy

on employees

on external stakeholders

five-step impact strategy creator

influence and

innovative

negative/positive, 2nd, 3rd

on peers

research on leadership

ripple effect

on senior people

starts from within

taking responsibility for

understanding audience

using unique leadership points (ULPs), 2nd

voices of, 2nd, 3rd, 4th, 5th

Impact Meter

Impact Roadmap Template

influence and impact

informal leader

inner self

innovative impact

assessing current reality

behaviours

case for

challenging the Roadmap

communication

disruptive leaders, five agile steps for

building strategic ability

leaving egos

providing enough stability

teaming and collaboration

think H2H

effect on culture

Game Plan

building innovation confidence

conflict, use of

finding opportunities

hackathons

PODSTM (power of dynamic sharing)

learning about

measuring success

obstacles to

outcome

Roadmap

self-assessment, 2nd

stakeholders, understanding

target date, setting

inspiration, 2nd

involvement

King, Martin Luther, Jr.

knowledge sharing, 2nd, 3rd

leaders

adding value through change

appointing

disruptive

reassigned to specific division

responsibility, 2nd

role of

senior, 2nd, 3rd, 4th

see also senior peoples

leadership

behaviours, 2nd

board and

change, 2nd

conflict

governance and

peers

radar

reputation and brand

research on impact

sharing

learning

about business sustainability

about change

about collaboration

about innovation

opportunities with peers

listening

long-term thinking skill, 2nd

managing change

McKenzie model

media/press, managing

meetings, preparing for

mentoring, 2nd

negative impact, 2nd, 3rd

behaviours for

of conflict

negative thought/feeling, 2nd, 3rd, 4th

non-executive directors

obstacles

to business sustainability

to effective change

to innovation

to teamwork

open questions

opportunities

finding

learning, with peers

seizing

organic mentoring

process

outcome

business sustainability

change-driving

collaborative

innovative

oxytocin

Paris Agreement

partners, working with

peers

effect on culture

impact on

importance of

needs

self-assessment, 2nd

solutions and tools for positive impact on

awareness

generousness with credit

giving peer-to-peer observations

learning opportunities

treating as customers

personal values

Pink, Daniel H.

Platinum Rule, 2nd

PODSTM (power of dynamic sharing)

Political Skills Inventory

positive change influencers

positive impact, 2nd, 3rd

behaviours for

on board of directors

on employees

on peers

on senior peoples

press/media, managing

questions

asking strategic

open/closed

smart, 2nd

recognition, 2nd

red thread

reputation and brand, 2nd, 3rd, 4th, 5th

resilience

resistance

respect, showing, 2nd

responsibility

reverse mentoring, 2nd

process

self, inner system of

self-assessment

business sustainability impact, 2nd

change-driving impact, 2nd

collaborative impact, 2nd

impact on board of directors, 2nd

impact on employees, 2nd

impact on external stakeholders, 2nd

impact on peers, 2nd

impact on people more senior than you, 2nd

innovative impact, 2nd

self-esteem, 2nd

self-leader

self-leadership development programme

inspiring to others

self-promotion, 2nd, 3rd

senior peoples

effect on culture

impact on

influencing

need

self-assessment, 2nd

solutions and tools for positive impact on

mentoring

preparing for meetings

stakeholder influencing

stakeholder planning

shared leadership, 2nd, 3rd

smart questions, 2nd

social media

and brand management

softening phrases, 2nd

speaking up, 2nd

Stakeholder Map

stakeholders

influencing

planning

understanding, 2nd, 3rd, 4th

see also external stakeholders

storytelling

strategic ability, building

strategic questions, asking

strategic thinking skills

strengths

assessment

building on

subcontractors, working with

success, measuring and celebrating

business sustainability impact

change-driving impact

collaborative impact

innovative impact

suppliers, working with

Sustainable Development Goals

system thinking, 2nd, 3rd, 4th

target date, 2nd, 3rd, 4th

The Team Formula: A Leadership Tale of a Team Who Found Their Way

team self-esteem, building, 2nd

teamwork, obstacles to

Thinking Hats tool, de Bono’s

thoughts and feelings

negative/constructive, 2nd, 3rd, 4th

title

TOP feedback model, 2nd

transparency

authenticity and

expectation of

Triple P bottom line

trust, 2nd, 3rd

The (2020 Vision) Leader Impact ModelTM, 2nd

two-way communication, 2nd, 3rd, 4th, 5th

unique leadership points (ULPs), 2nd

value proposition, creating

values

visions

and purpose

and strategy, 2nd

working climate, shaping

work–life balance

Yellow Hat

Zak, Paul

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