KEY TERMS AND LIST OF TOOLS

3 Mind Factors, 14, 123–124, 127, 129, 131, 135, 139–140, 151, 161–162, 200, 205–206:

Mind Factor #1, 124–125, 129, 146

Mind Factor #2, 126

Mind Factor #3, 128–129, 134, 146, 159, 180

Assessment, team heart quotient. See Team heart quotient

Big Ideas and 3 Recommended Actions, 20–21, 37, 57–58, 73–74, 96–97, 116, 139–140, 166–167, 190–191

Business imperative. See Imperative, business

Decision(s):

3 Do Big Things (DBT), 13, 17, 20, 75–97, 133, 135, 140, 143, 182

Activator, 78, 80–81, 88–91, 93, 96, 112–113, 133–134, 140, 151, 158, 182, 189

Connector, 78, 81–82, 91–96, 113–114, 116, 133, 135, 140, 158, 182, 207

Contributor, 78–80, 85–87, 89–90, 93, 96, 111–112, 133, 140, 158, 182

Do Big Things (DBT)

Framework, 11–17, 20–21, 23–24, 30–31, 35–36, 40, 42–43, 47, 49, 53, 57, 62–63, 69–70, 72–73, 80, 94, 107, 109, 112, 121–123, 175, 179–180, 188, 194, 196, 200–203, 208, 211–212:

Step 1: Commit to the human Imperative, 13, 17, 20, 39–58, 203

Step 2: Embody success (and leverage failure), 13, 17, 20, 24, 59–74, 112, 203

Step 3: Choose to contribute, activate, and connect across the business, 13, 17, 20, 75–97, 204

Step 4: Exercise your barrier-breaking authority, 13–14, 17, 20, 99–116, 205

Step 5: Focus on what matters, 13–14, 18, 20, 102, 115, 117–140, 206

Step 6: Energize around a shared reality, 13–14, 18, 20, 141–167, 207

Step 7: Mobilize hearts and minds forward, 13–14, 18, 20, 48, 169–191, 207

Doofus Principle, 132, 140, 206

Energy Map, 14, 144–163, 165, 167, 176–181, 186–188, 190, 200, 203, 207

back side of the, 146–148, 150–152, 156, 159, 162, 167, 177, 179, 187–188

front side of the, 146–148, 155–157, 160, 162, 165, 167, 178–179, 188

middle of the, 146–147, 152–155, 162, 167, 178, 180, 187–188

Facts, Want the (WTF), 6, 35–36, 48, 67, 84, 104, 121–122, 158, 173

Focus:

backward, 132, 156, 177, 180, 190. (See also Questions, backward focus)

forward, 147, 158, 171, 178–181, 183, 187–188, 190–191. (See also Questions, forward focus)

Hierarchy of Team Purpose, 54–55, 58, 137

Human imperative. (See Imperative, human)

Imperative:

business, xii, 13–14, 40, 43, 46–47, 49, 57, 93, 122–123, 140, 142, 147, 159, 164, 172, 174, 186, 190, 194, 202, 206

human, 13, 17, 39–43, 45–58, 63, 92, 101, 107–108, 111, 118, 122–123, 131, 138, 140, 157, 195, 200, 203, 206

Motivation scale. (See Top Motivation Scale)

Question(s), 10, 41, 62, 65–66, 83, 86–87, 90–91. 93–94, 97, 101, 136, 139–140, 151, 155–157, 165, 167, 173, 176, 180, 183–191, 200, 202, 208:

accountability (See Questions, class II)

backward focus, 151, 177, 180, 190

class I, 185–188

class II, 185–188

class III, 185–189, 208

class IV, 185, 187–189, 191, 208

class V, 185, 187, 191, 208

classes of, 184–185, 188, 190–191

forward focus, 156–157, 178–181, 183, 187–188, 190–191

middle of the Energy Map (See Questions, neutral)

motivation (See Questions, class III)

neutral, 155, 173, 178, 180, 190

objective (See Questions, class I)

purpose (See Questions, class V)

That Trigger Hearts and Minds, 14, 177, 185, 187, 208

vision (See Questions, class IV)

Team Heart Quotient (THQ), 196–200, 202, 209:

Despondent Teams, 196–197, 199–200, 202

Distracted, hopelessly stressed and disconnected (DSD) teams, 119–120, 123–125, 139, 150

Do Big Things (DBT) Teams, 189, 196–197, 200, 209

Heart Attack Teams, 196–199

High-Performing Teams, xiii, 20, 131, 194–199, 209

Team Purpose Hierarchy Pyramid. (See Hierarchy, Team Purpose)

Top Motivation Scale, 65–66