,

images

images

Feature Story

Turning Trash Into Treasure

Vancouver teenager Brian Scudamore needed to raise money to pay his way through college. With $700 and a strong desire to do it on his own, he established a junk removal company. Fifteen years later, 1-800-GOT-JUNK? had 113 franchise partners across Canada and the United States, and projected revenues of more than $60 million.

“It was a high-school business project that was out of control,” says Cameron Herold, vice president of operations.

While the exponential growth of 1-800-GOT-JUNK? may seem unwieldy (at one point it had five consecutive years of 100% compounded growth), it has in fact involved sound financial planning, budgeting, and cash management. The company only spends money it has; it has no outside investors or debt.

Managing this growth involves forecasting everything by creating a “painted picture” of what the company will look like in three years. The company knows its staffing plans, training requirements, and overhead and office space needs well in advance. “That filters back to our budgeting process,” Herold says. “We'll sit down and say, ‘If this is where we're going, what are all the components of that?’ . . . Then we bring it back to zero and say, ‘What's it going to cost us? Where does it fit into the budget?’”

Key to the company's growth management was the introduction of franchising. “We chose franchising because our franchise partners would actually finance our growth,” Herold notes. In addition to the initial franchise fee, franchisees pay the head office 8% of their sales, plus another 7% to run the centralized call center.

While the company has used franchising to manage growth, a frugal approach to day-to-day costs has also been integral to its budgeting success. “We're always looking for ways to cut costs,” Herold says. This includes establishing strategic relationships with the local coffee shop, doing regular cost analyses of office equipment and changing suppliers when needed, and buying office furniture in bulk from liquidators at 10 cents on the dollar. As Herold points out, “All those little things start to really add up.”

images

images

Watch the Tribeca Grand video in WileyPLUS to learn more about budgeting in the real world.

Preview of Chapter 24

images

In contrast to Chapter 23, we now consider how budgets are used by management to control operations. In the Feature Story on 1-800-GOT-JUNK?, we see that management uses the budget to adapt to the business environment. This chapter focuses on two aspects of management control: (1) budgetary control and (2) responsibility accounting.

The content and organization of Chapter 24 are as follows.

images

Budgetary Control

LEARNING OBJECTIVE 1

Describe the concept of budgetary control.

One of management's functions is to control company operations. Control consists of the steps taken by management to see that planned objectives are met. We now ask: How do budgets contribute to control of operations?

The use of budgets in controlling operations is known as budgetary control. Such control takes place by means of budget reports that compare actual results with planned objectives. The use of budget reports is based on the belief that planned objectives lose much of their potential value without some monitoring of progress along the way. Just as your professors give midterm exams to evaluate your progress, top management requires periodic reports on the progress of department managers toward their planned objectives.

Budget reports provide management with feedback on operations. The feedback for a crucial objective, such as having enough cash on hand to pay bills, may be made daily. For other objectives, such as meeting budgeted annual sales and operating expenses, monthly budget reports may suffice. Budget reports are prepared as frequently as needed. From these reports, management analyzes any differences between actual and planned results and determines their causes. Management then takes corrective action, or it decides to modify future plans. Budgetary control involves the activities shown in Illustration 24-1.

Illustration 24-1 Budgetary control activities

images

Budgetary control works best when a company has a formalized reporting system. The system does the following:

1. Identifies the name of the budget report, such as the sales budget or the manufacturing overhead budget.

2. States the frequency of the report, such as weekly or monthly.

3. Specifies the purpose of the report.

4. Indicates the primary recipient(s) of the report.

Illustration 24-2 provides a partial budgetary control system for a manufacturing company. Note the frequency of the reports and their emphasis on control. For example, there is a daily report on scrap and a weekly report on labor.

images

Illustration 24-2 Budgetary control reporting system

Static Budget Reports

LEARNING OBJECTIVE 2

Evaluate the usefulness of static budget reports.

You learned in Chapter 23 that the master budget formalizes management's planned objectives for the coming year. When used in budgetary control, each budget included in the master budget is considered to be static. A static budget is a projection of budget data at one level of activity. These budgets do not consider data for different levels of activity. As a result, companies always compare actual results with budget data at the activity level that was used in developing the master budget.

Examples

To illustrate the role of a static budget in budgetary control, we will use selected data prepared for Hayes Company in Chapter 23. Budget and actual sales data for the Rightride product in the first and second quarters of 2014 are as follows.

Illustration 24-3 Budget and actual sales data

images

The sales budget report for Hayes Company's first quarter is shown below. The right-most column reports the difference between the budgeted and actual amounts.

Illustration 24-4 Sales budget report—first quarter

images

The report shows that sales are $1,000 under budget—an unfavorable result. This difference is less than 1% of budgeted sales ($1,000 ÷ $180,000 = .0056). Top management's reaction to unfavorable differences is often influenced by the materiality (significance) of the difference. Since the difference of $1,000 is immaterial in this case, we assume that Hayes Company management takes no specific corrective action.

Alternative Terminology The difference between budget and actual is sometimes called a budget variance.

Illustration 24-5 shows the budget report for the second quarter. It contains one new feature: cumulative year-to-date information. This report indicates that sales for the second quarter are $10,500 below budget. This is 5% of budgeted sales ($10,500 ÷ $210,000). Top management may now conclude that the difference between budgeted and actual sales requires investigation.

images

Illustration 24-5 Sales budget report—second quarter

Management's analysis should start by asking the sales manager the cause(s) of the shortfall. Managers should consider the need for corrective action. For example, management may decide to spur sales by offering sales incentives to customers or by increasing the advertising of Rightrides. Or, if management concludes that a downturn in the economy is responsible for the lower sales, it may modify planned sales and profit goals for the remainder of the year.

Uses and Limitations

From these examples, you can see that a master sales budget is useful in evaluating the performance of a sales manager. It is now necessary to ask: Is the master budget appropriate for evaluating a manager's performance in controlling costs? Recall that in a static budget, data are not modified or adjusted, regardless of changes in activity. It follows, then, that a static budget is appropriate in evaluating a manager's effectiveness in controlling costs when:

1. The actual level of activity closely approximates the master budget activity level, and/or

2. The behavior of the costs in response to changes in activity is fixed.

A static budget report is, therefore, appropriate for fixed manufacturing costs and for fixed selling and administrative expenses. But, as you will see shortly, static budget reports may not be a proper basis for evaluating a manager's performance in controlling variable costs.

images

Flexible Budgets

LEARNING OBJECTIVE 3

Explain the development of flexible budgets and the usefulness of flexible budget reports.

In contrast to a static budget, which is based on one level of activity, a flexible budget projects budget data for various levels of activity. In essence, the flexible budget is a series of static budgets at different levels of activity. The flexible budget recognizes that the budgetary process is more useful if it is adaptable to changed operating conditions.

Flexible budgets can be prepared for each of the types of budgets included in the master budget. For example, Marriott Hotels can budget revenue and net income on the basis of 60%, 80%, and 100% of room occupancy. Similarly, American Van Lines can budget its operating expenses on the basis of various levels of truck-miles driven. Duke Energy can budget revenue and net income on the basis of estimated billions of kwh (kilowatt hours) of residential, commercial, and industrial electricity generated. In the following pages, we will illustrate a flexible budget for manufacturing overhead.

Why Flexible Budgets?

Assume that you are the manager in charge of manufacturing overhead in the Assembly Department of Barton Robotics. In preparing the manufacturing overhead budget for 2014, you prepare the following static budget based on a production volume of 10,000 units of robotic controls.

images

images

Illustration 24-6 Static overhead budget

Helpful Hint The master budget described in Chapter 23 is based on a static budget.

Fortunately for the company, the demand for robotic controls has increased, and Barton produces and sells 12,000 units during the year, rather than 10,000. You are elated: Increased sales means increased profitability, which should mean a bonus or a raise for you and the employees in your department. Unfortunately, a comparison of Assembly Department actual and budgeted costs has put you on the spot. The budget report is shown below.

Illustration 24-7 Overhead static budget report

images

This comparison uses budget data based on the original activity level (10,000 robotic controls). It indicates that the Assembly Department is significantly over budget for three of the six overhead costs. There is a total unfavorable difference of $132,000, which is 12% over budget ($132,000 ÷ $1,100,000). Your supervisor is very unhappy! Instead of sharing in the company's success, you may find yourself looking for another job. What went wrong?

Helpful Hint A static budget is not useful for performance evaluation if a company has substantial variable costs.

When you calm down and carefully examine the manufacturing overhead budget, you identify the problem: The budget data are not relevant! At the time the budget was developed, the company anticipated that only 10,000 units would be produced, not 12,000. Comparing actual with budgeted variable costs is meaningless. As production increases, the budget allowances for variable costs should increase proportionately. The variable costs in this example are indirect materials, indirect labor, and utilities.

Analyzing the budget data for these costs at 10,000 units, you arrive at the following per unit results.

Illustration 24-8 Variable costs per unit

images

Illustration 24-9 calculates the budgeted variable costs at 12,000 units.

Illustration 24-9 Budgeted variable costs, 12,000 units

images

Because fixed costs do not change in total as activity changes, the budgeted amounts for these costs remain the same. Illustration 24-10 shows the budget report based on the flexible budget for 12,000 units of production. (Compare this with Illustration 24-7.)

This report indicates that the Assembly Department's costs are under budget—a favorable difference. Instead of worrying about being fired, you may be in line for a bonus or a raise after all! As this analysis shows, the only appropriate comparison is between actual costs at 12,000 units of production and budgeted costs at 12,000 units. Flexible budget reports provide this comparison.

Developing the Flexible Budget

The flexible budget uses the master budget as its basis. To develop the flexible budget, management uses the following steps.

1. Identify the activity index and the relevant range of activity.

2. Identify the variable costs, and determine the budgeted variable cost per unit of activity for each cost.

3. Identify the fixed costs, and determine the budgeted amount for each cost.

4. Prepare the budget for selected increments of activity within the relevant range.

Illustration 24-10 Overhead flexible budget report

images

The activity index chosen should significantly influence the costs being budgeted. For manufacturing overhead costs, for example, the activity index is usually the same as the index used in developing the predetermined overhead rate—that is, direct labor hours or machine hours. For selling and administrative expenses, the activity index usually is sales or net sales.

The choice of the increment of activity is largely a matter of judgment. For example, if the relevant range is 8,000 to 12,000 direct labor hours, increments of 1,000 hours may be selected. The flexible budget is then prepared for each increment within the relevant range.

images

SERVICE COMPANY INSIGHT     images

Just What the Doctor Ordered?

Nobody is immune from the effects of declining revenues—not even movie stars. When the number of viewers of the television show “House,” a medical drama, declined by almost 20%, Fox Broadcasting said it wanted to cut the license fee that it paid to NBCUniversal by 20%. What would NBCUniversal do in response? It might cut the size of the show's cast, which would reduce the payroll costs associated with the show. Or, it could reduce the number of episodes that take advantage of the full cast. Alternatively, it might threaten to quit providing the show to Fox altogether and instead present the show on its own NBC-affiliated channels.

Source: Sam Schechner, “Media Business Shorts: NBCU, Fox Taking Scalpel to ‘House’,” Wall Street Journal Online (April 17, 2011).

images Explain how the use of flexible budgets might help to identify the best solution to this problem. (See page 1174.)

Flexible Budget—A Case Study

To illustrate the flexible budget, we use Fox Company. Fox's management uses a flexible budget for monthly comparisons of actual and budgeted manufacturing overhead costs of the Finishing Department. The master budget for the year ending December 31, 2014, shows expected annual operating capacity of 120,000 direct labor hours and the following overhead costs.

Illustration 24-11 Master budget data

images

The four steps for developing the flexible budget are applied as follows.

STEP 1. Identify the activity index and the relevant range of activity. The activity index is direct labor hours. The relevant range is 8,000–12,000 direct labor hours per month.

STEP 2. Identify the variable costs, and determine the budgeted variable cost per unit of activity for each cost. There are three variable costs. The variable cost per unit is found by dividing each total budgeted cost by the direct labor hours used in preparing the annual master budget (120,000 hours). For Fox Company, the computations are:

Illustration 24-12 Computation of variable cost per direct labor hour

images

STEP 3. Identify the fixed costs, and determine the budgeted amount for each cost. There are three fixed costs. Since Fox desires monthly budget data, it divides each annual budgeted cost by 12 to find the monthly amounts. For Fox Company, the monthly budgeted fixed costs are depreciation $15,000, supervision $10,000, and property taxes $5,000.

STEP 4. Prepare the budget for selected increments of activity within the relevant range. Management prepares the budget in increments of 1,000 direct labor hours.

Illustration 24-13 shows Fox's flexible budget.

Illustration 24-13 Monthly overhead flexible budget

images

Fox uses the formula below to determine total budgeted costs at any level of activity.

Illustration 24-14 Formula for total budgeted costs

images

Helpful Hint Using the data given for Fox, what amount of total costs would be budgeted for 10,600 direct labor hours? Answer: $30,000 fixed + $42,400 variable (i.e., 10,600 × $4) = $72,400 total.

For Fox, fixed costs are $30,000, and total variable cost per direct labor hour is $4 ($1.50 + $2.00 + $0.50). At 9,000 direct labor hours, total budgeted costs are $66,000 [$30,000 + ($4 × 9,000)]. At 8,622 direct labor hours, total budgeted costs are $64,488 [$30,000 + ($4 × 8,622)].

Total budgeted costs can also be shown graphically, as in Illustration 24-15 (page 1132). In the graph, the horizontal axis represents the activity index, and costs are indicated on the vertical axis. The graph highlights two activity levels (10,000 and 12,000). As shown, total budgeted costs at these activity levels are $70,000 [$30,000 + ($4 × 10,000)] and $78,000 [$30,000 + ($4 × 12,000)], respectively.

Illustration 24-15 Graphic flexible budget data highlighting 10,000 and 12,000 activity levels

images

imagesDO IT!

Flexible Budgets

In Strassel Company's flexible budget graph, the fixed cost line and the total budgeted cost line intersect the vertical axis at $36,000. The total budgeted cost line is $186,000 at an activity level of 50,000 direct labor hours. Compute total budgeted costs at 30,000 direct labor hours.

images

Action Plan

images Apply the formula: Fixed costs + Variable costs (Total variable cost per unit × Activity level) = Total budgeted costs.

Solution

Using the graph, fixed costs are $36,000, and variable costs are $3 per direct labor hour [($186,000 − $36,000) ÷ 50,000]. Thus, at 30,000 direct labor hours, total budgeted costs are $126,000 [$36,000 + ($3 × 30,000)].

Related exercise material: BE24-4, E24-3, E24-5, and DO IT! 24-1.

images

Flexible Budget Reports

Flexible budget reports are another type of internal report. The flexible budget report consists of two sections: (1) production data for a selected activity index, such as direct labor hours, and (2) cost data for variable and fixed costs. The report provides a basis for evaluating a manager's performance in two areas: production control and cost control. Flexible budget reports are widely used in production and service departments.

Illustration 24-16 shows a budget report for the Finishing Department of Fox Company for the month of January. In this month, 9,000 hours are worked. The budget data are therefore based on the flexible budget for 9,000 hours in Illustration 24-13 (page 1131). The actual cost data are assumed.

Illustration 24-16 Overhead flexible budget report

images

How appropriate is this report in evaluating the Finishing Department manager's performance in controlling overhead costs? The report clearly provides a reliable basis. Both actual and budget costs are based on the activity level worked during January. Since variable costs generally are incurred directly by the department, the difference between the budget allowance for those hours and the actual costs is the responsibility of the department manager.

In subsequent months, Fox Company will prepare other flexible budget reports. For each month, the budget data are based on the actual activity level attained. In February that level may be 11,000 direct labor hours, in July 10,000, and so on.

Note that this flexible budget is based on a single cost driver. A more accurate budget often can be developed using the activity-based costing concepts explained in Chapter 21.

images

SERVICE COMPANY INSIGHT     images

Budgets and the Exotic Newcastle Disease

Exotic Newcastle Disease, one of the most infectious bird diseases in the world, kills so swiftly that many victims die before any symptoms appear. When it broke out in Southern California, it could have spelled disaster for the San Diego Zoo. “We have one of the most valuable collections of birds in the world, if not the most valuable,” says Paula Brock, CFO of the Zoological Society of San Diego, which operates the zoo.

Bird exhibits were closed to the public for several months (the disease, which is harmless to humans, can be carried on clothes and shoes). The tires of arriving delivery trucks were sanitized, as were the shoes of anyone visiting the zoo's nonpublic areas. Zookeeper uniforms had to be changed and cleaned daily. And ultimately, the zoo, with $150 million in revenues, spent almost half a million dollars on quarantine measures.

It worked: No birds got sick. Better yet, the damage to the rest of the zoo's budget was minimized by another protective measure: the monthly budget reforecast. “When we get a hit like this, we still have to find a way to make our bottom line,” says Brock. Thanks to a new planning process Brock had introduced a year earlier, the zoo's scientists were able to raise the financial alarm as they redirected resources to ward off the disease. “Because we had timely awareness,” she says, “we were able to make adjustments to weather the storm.”

Budget reforecasting is nothing new. (The San Diego Zoo's annual static budget was behind the times before Brock took over as CFO.) But the reaction of the zoo's staff shows the benefits of Brock's immediate efforts to link strategy to the process. It's a move long touted by consultants as a key way to improve people's involvement in budgeting.

“To keep your company on a path, it has to have some kind of map,” says Brock. “The budgeting-and-planning process is that map. I cannot imagine an organization feeling in control if it didn't have that sort of discipline.”

Source: Tim Reason, “Budgeting in the Real World,” CFO Magazine (July 12, 2005), www.cfodirect.com/cfopublic.nsf/vContentPrint/649A82C8FF8AB06B85257037004 (accessed July 2005).

images What is the major benefit of tying a budget to the overall goals of the company? (See page 1175.)

images DO IT!

Flexible Budget Reports

Lawler Company expects to produce 40,000 units of product CV93 during the current year. Budgeted variable manufacturing costs per unit are direct materials $6, direct labor $15, and overhead $24. Annual budgeted fixed manufacturing overhead costs are $120,000 for depreciation and $60,000 for supervision.

In the current month, Lawler produced 5,000 units and incurred the following costs: direct materials $33,900, direct labor $74,200, variable overhead $120,500, depreciation $10,000, and supervision $5,000.

Prepare a flexible budget report. (Note: You do not have to prepare the heading.) Were costs controlled?

Action Plan

images Use budget for actual units produced.

images Classify each cost as variable or fixed.

images Determine monthly fixed costs by dividing annual amounts by 12.

images Determine the difference as favorable or unfavorable.

images Determine the difference in total variable costs, total fixed costs, and total costs.

Solution

images

Related exercise material: BE24-5, E24-4, E24-6, E24-8, and DO IT! 24-2.

images

Responsibility Accounting

Like budgeting, responsibility accounting is an important part of management accounting. Responsibility accounting involves accumulating and reporting costs (and revenues, where relevant) on the basis of the manager who has the authority to make the day-to-day decisions about the items. Under responsibility accounting, a manager's performance is evaluated on matters directly under that manager's control. Responsibility accounting can be used at every level of management in which the following conditions exist.

LEARNING OBJECTIVE 4

Describe the concept of responsibility accounting.

1. Costs and revenues can be directly associated with the specific level of management responsibility.

2. The costs and revenues can be controlled by employees at the level of responsibility with which they are associated.

3. Budget data can be developed for evaluating the manager's effectiveness in controlling the costs and revenues.

Illustration 24-17 depicts levels of responsibility for controlling costs.

Illustration 24-17 Responsibility for controllable costs at varying levels of management

images

Helpful Hint All companies use responsibility accounting. Without some form of responsibility accounting, there would be chaos in discharging management's control function.

Under responsibility accounting, any individual who controls a specified set of activities can be a responsibility center. Thus, responsibility accounting may extend from the lowest level of control to the top strata of management. Once responsibility is established, the company first measures and reports the effectiveness of the individual's performance for the specified activity. It then reports that measure upward throughout the organization.

Responsibility accounting is especially valuable in a decentralized company. Decentralization means that the control of operations is delegated to many managers throughout the organization. The term segment is sometimes used to identify an area of responsibility in decentralized operations. Under responsibility accounting, companies prepare segment reports periodically, such as monthly, quarterly, and annually, to evaluate managers’ performance.

Responsibility accounting is an essential part of any effective system of budgetary control. The reporting of costs and revenues under responsibility accounting differs from budgeting in two respects:

1. A distinction is made between controllable and noncontrollable items.

2. Performance reports either emphasize or include only items controllable by the individual manager.

Responsibility accounting applies to both profit and not-for-profit entities. For-profit entities seek to maximize net income. Not-for-profit entities wish to perform services as efficiently as possible.

images

images

MANAGEMENT INSIGHT

Competition versus Collaboration images

Many compensation and promotion programs encourage competition among employees for pay raises. To get ahead you have to perform better than your fellow employees. While this may encourage hard work, it does not foster collaboration, and it can lead to distrust and disloyalty. Such results have led some companies to believe that cooperation and collaboration are essential in order to succeed in today's environment. For example, division managers might increase collaboration (and reduce costs) by sharing design and marketing resources or by jointly negotiating with suppliers. In addition, companies can reduce the need to hire and lay off employees by sharing employees across divisions as human resource needs increase and decrease.

As a consequence, many companies now explicitly include measures of collaboration in their performance measures. For example, Procter & Gamble measures collaboration in employees’ annual performance reviews. At Cisco Systems the assessment of an employee's teamwork can affect the annual bonus by as much as 20%.

Source: Carol Hymowitz, “Rewarding Competitors Over Collaboration No Longer Makes Sense,” Wall Street Journal (February 13, 2006).

images How might managers of separate divisions be able to reduce division costs through collaboration? (See page 1175.)

Controllable versus Noncontrollable Revenues and Costs

All costs and revenues are controllable at some level of responsibility within a company. This truth underscores the adage by the CEO of any organization that “the buck stops here.” Under responsibility accounting, the critical issue is whether the cost or revenue is controllable at the level of responsibility with which it is associated. A cost over which a manager has control is called a controllable cost. From this definition, it follows that:

Helpful Hint Are there more or fewer controllable costs as you move to higher levels of management? Answer: More.

1. All costs are controllable by top management because of the broad range of its authority.

2. Fewer costs are controllable as one moves down to each lower level of managerial responsibility because of the manager's decreasing authority.

In general, costs incurred directly by a level of responsibility are controllable at that level. In contrast, costs incurred indirectly and allocated to a responsibility level are noncontrollable costs at that level.

Helpful Hint The longer the time span, the more likely that the cost becomes controllable.

Principles of Performance Evaluation

Performance evaluation is at the center of responsibility accounting. It is a management function that compares actual results with budget goals. It involves both behavioral and reporting principles.

MANAGEMENT BY EXCEPTION

Management by exception means that top management's review of a budget report is focused either entirely or primarily on differences between actual results and planned objectives. This approach enables top management to focus on problem areas. For example, many companies now use online reporting systems for employees to file their travel and entertainment expense reports. In addition to cutting reporting time in half, the online system enables managers to quickly analyze variances from travel budgets. This cuts down on expense account “padding” such as spending too much on meals or falsifying documents for costs that were never actually incurred.

Management by exception does not mean that top management will investigate every difference. For this approach to be effective, there must be guidelines for identifying an exception. The usual criteria are materiality and controllability.

MATERIALITY Without quantitative guidelines, management would have to investigate every budget difference regardless of the amount. Materiality is usually expressed as a percentage difference from budget. For example, management may set the percentage difference at 5% for important items and 10% for other items. Managers will investigate all differences either over or under budget by the specified percentage. Costs over budget warrant investigation to determine why they were not controlled. Likewise, costs under budget merit investigation to determine whether costs critical to profitability are being curtailed. For example, if maintenance costs are budgeted at $80,000 but only $40,000 is spent, major unexpected breakdowns in productive facilities may occur in the future.

Alternatively, a company may specify a single percentage difference from budget for all items and supplement this guideline with a minimum dollar limit. For example, the exception criteria may be stated at 5% of budget or more than $10,000.

CONTROLLABILITY OF THE ITEM Exception guidelines are more restrictive for controllable items than for items the manager cannot control. In fact, there may be no guidelines for noncontrollable items. For example, a large unfavorable difference between actual and budgeted property tax expense may not be flagged for investigation because the only possible causes are an unexpected increase in the tax rate or in the assessed value of the property. An investigation into the difference would be useless: The manager cannot control either cause.

BEHAVIORAL PRINCIPLES

The human factor is critical in evaluating performance. Behavioral principles include the following.

1. Managers of responsibility centers should have direct input into the process of establishing budget goals of their area of responsibility. Without such input, managers may view the goals as unrealistic or arbitrarily set by top management. Such views adversely affect the managers’ motivation to meet the targeted objectives.

2. The evaluation of performance should be based entirely on matters that are controllable by the manager being evaluated. Criticism of a manager on matters outside his or her control reduces the effectiveness of the evaluation process. It leads to negative reactions by a manager and to doubts about the fairness of the company's evaluation policies.

3. Top management should support the evaluation process. As explained earlier, the evaluation process begins at the lowest level of responsibility and extends upward to the highest level of management. Managers quickly lose faith in the process when top management ignores, overrules, or bypasses established procedures for evaluating a manager's performance.

4. The evaluation process must allow managers to respond to their evaluations. Evaluation is not a one-way street. Managers should have the opportunity to defend their performance. Evaluation without feedback is both impersonal and ineffective.

5. The evaluation should identify both good and poor performance. Praise for good performance is a powerful motivating factor for a manager. This is especially true when a manager's compensation includes rewards for meeting budget goals.

REPORTING PRINCIPLES

Performance evaluation under responsibility accounting should be based on certain reporting principles. These principles pertain primarily to the internal reports that provide the basis for evaluating performance. Performance reports should:

1. Contain only data that are controllable by the manager of the responsibility center.

2. Provide accurate and reliable budget data to measure performance.

3. Highlight significant differences between actual results and budget goals.

4. Be tailor-made for the intended evaluation.

5. Be prepared at reasonable time intervals.

In recent years, companies have come under increasing pressure from influential shareholder groups to do a better job of linking executive pay to corporate performance. For example, software maker Siebel Systems unveiled a new incentive plan after lengthy discussions with the California Public Employees’ Retirement System. One unique feature of the plan is that managers’ targets will be publicly disclosed at the beginning of each year for investors to evaluate.

images

MANAGEMENT INSIGHT

Flexible Manufacturing Requires Flexible Accounting images

Flexible budgeting is useful because it enables managers to evaluate performance in light of changing conditions. But the ability to react quickly to changing conditions is even more important. Among automobile manufacturing facilities in the U.S., nobody's plants are more flexible than Honda. The manufacturing facilities of some auto companies can make slight alterations to the features of a vehicle in response to changes in demand for particular features. But for most plants, to switch from production of one type of vehicle to a completely different type of vehicle, when demand for types of vehicles shifts, typically takes months and costs hundreds of millions of dollars. But at the Honda plant, the switch takes minutes. For example, it takes about five minutes to install different hand-like parts on the robots so they can switch from making Civic compacts to the longer, taller CR-V crossover. This ability to adjust quickly to changing demand gave Honda a huge advantage when gas prices surged and demand for more fuel-efficient cars increased quickly.

Source: Kate Linebaugh, “Honda's Flexible Plants Provide Edge,” Wall Street Journal Online (September 23, 2008).

images What implications do these improvements in production capabilities have for management accounting information and performance evaluation within the organization? (See page 1175.)

Responsibility Reporting System

A responsibility reporting system involves the preparation of a report for each level of responsibility in the company's organization chart. To illustrate such a system, we use the partial organization chart and production departments of Francis Chair Company in Illustration 24-18 (page 1140).

images

Illustration 24-18 Partial organization chart

The responsibility reporting system begins with the lowest level of responsibility for controlling costs and moves upward to each higher level. Illustration 24-19 details the connections between levels.

A brief description of the four reports for Francis Chair Company is as follows.

1. Report D is typical of reports that go to department managers. Similar reports are prepared for the managers of the Fabricating, Assembly, and Enameling Departments.

2. Report C is an example of reports that are sent to plant managers. It shows the costs of the Chicago plant that are controllable at the second level of responsibility. In addition, Report C shows summary data for each department that is controlled by the plant manager. Similar reports are prepared for the Detroit and St. Louis plant managers.

3. Report B illustrates the reports at the third level of responsibility. It shows the controllable costs of the vice president of production and summary data on the three assembly plants for which this officer is responsible. Similar reports are prepared for the vice presidents of sales and finance.

4. Report A is typical of reports that go to the top level of responsibility—the president. It shows the controllable costs and expenses of this office and summary data on the vice presidents that are accountable to the president.

Illustration 24-19 Responsibility reporting system

images

A responsibility reporting system permits management by exception at each level of responsibility. And, each higher level of responsibility can obtain the detailed report for each lower level of responsibility. For example, the vice president of production in the Francis Chair Company may request the Chicago plant manager's report because this plant is $5,300 over budget.

This type of reporting system also permits comparative evaluations. In Illustration 24-19, the Chicago plant manager can easily rank the department managers’ effectiveness in controlling manufacturing costs. Comparative rankings provide further incentive for a manager to control costs.

Types of Responsibility Centers

There are three basic types of responsibility centers: cost centers, profit centers, and investment centers. These classifications indicate the degree of responsibility the manager has for the performance of the center.

LEARNING OBJECTIVE 5

Indicate the features of responsibility reports for cost centers.

Helpful Hint (1) Is the jewelry department of Macy's department store a profit center or a cost center? (2) Is the props department of a movie studio a profit center or a cost center? Answers: (1) Profit center. (2) Cost center.

A cost center incurs costs (and expenses) but does not directly generate revenues. Managers of cost centers have the authority to incur costs. They are evaluated on their ability to control costs. Cost centers are usually either production departments or service departments. Production departments participate directly in making the product. Service departments perform only support services. In a Ford Motor Company automobile plant, the welding, painting, and assembling departments are production departments. Ford's maintenance, cafeteria, and human resources departments are service departments. All of them are cost centers.

A profit center incurs costs (and expenses) and also generates revenues. Managers of profit centers are judged on the profitability of their centers. Examples of profit centers include the individual departments of a retail store, such as clothing, furniture, and automotive products, and branch offices of banks.

Like a profit center, an investment center incurs costs (and expenses) and generates revenues. In addition, an investment center has control over decisions regarding the assets available for use. Investment center managers are evaluated on both the profitability of the center and the rate of return earned on the funds invested. Investment centers are often associated with subsidiary companies. Utility Duke Energy has operating divisions such as electric utility, energy trading, and natural gas. Investment center managers control or significantly influence investment decisions related to such matters as plant expansion and entry into new market areas. Illustration 24-20 depicts the three types of responsibility centers.

Illustration 24-20 Types of responsibility centers

images

Responsibility Accounting for Cost Centers

The evaluation of a manager's performance for cost centers is based on his or her ability to meet budgeted goals for controllable costs. Responsibility reports for cost centers compare actual controllable costs with flexible budget data.

Illustration 24-21 shows a responsibility report. The report is adapted from the flexible budget report for Fox Company in Illustration 24-16 (page 1133). It assumes that the Finishing Department manager is able to control all manufacturing overhead costs except depreciation, property taxes, and his own monthly salary of $6,000. The remaining $4,000 ($10,000 − $6,000) of supervision costs are assumed to apply to other supervisory personnel within the Finishing Department, whose salaries are controllable by the manager.

Illustration 24-21 Responsibility report for a cost center

images

The report in Illustration 24-21 includes only controllable costs, and no distinction is made between variable and fixed costs. The responsibility report continues the concept of management by exception. In this case, top management may request an explanation of the $1,000 favorable difference in indirect labor and/or the $500 unfavorable difference in indirect materials.

Responsibility Accounting for Profit Centers

To evaluate the performance of a profit center manager, upper management needs detailed information about both controllable revenues and controllable costs. The operating revenues earned by a profit center, such as sales, are controllable by the manager. All variable costs (and expenses) incurred by the center are also controllable by the manager because they vary with sales. However, to determine the controllability of fixed costs, it is necessary to distinguish between direct and indirect fixed costs.

LEARNING OBJECTIVE 6

Identify the content of responsibility reports for profit centers.

DIRECT AND INDIRECT FIXED COSTS

A profit center may have both direct and indirect fixed costs. Direct fixed costs relate specifically to one center and are incurred for the sole benefit of that center. Examples of such costs include the salaries established by the profit center manager for supervisory personnel and the cost of a timekeeping department for the center's employees. Since these fixed costs can be traced directly to a center, they are also called traceable costs. Most direct fixed costs are controllable by the profit center manager.

In contrast, indirect fixed costs pertain to a company's overall operating activities and are incurred for the benefit of more than one profit center. Management allocates indirect fixed costs to profit centers on some type of equitable basis. For example, property taxes on a building occupied by more than one center may be allocated on the basis of square feet of floor space used by each center. Or, the costs of a company's human resources department may be allocated to profit centers on the basis of the number of employees in each center. Because these fixed costs apply to more than one center, they are also called common costs. Most indirect fixed costs are not controllable by the profit center manager.

RESPONSIBILITY REPORT

The responsibility report for a profit center shows budgeted and actual controllable revenues and costs. The report is prepared using the cost-volume-profit income statement explained in Chapter 22. In the report:

1. Controllable fixed costs are deducted from contribution margin.

2. The excess of contribution margin over controllable fixed costs is identified as controllable margin.

3. Noncontrollable fixed costs are not reported.

Illustration 24-22 shows the responsibility report for the manager of the Marine Division, a profit center of Mantle Company. For the year, the Marine Division also had $60,000 of indirect fixed costs that were not controllable by the profit center manager.

Illustration 24-22 Responsibility report for profit center

images

Controllable margin is considered to be the best measure of the manager's performance in controlling revenues and costs. The report in Illustration 24-22 shows that the manager's performance was below budgeted expectations by 10% ($36,000 ÷ $360,000). Top management would likely investigate the causes of this unfavorable result. Note that the report does not show the Marine Division's noncontrollable fixed costs of $60,000. These costs would be included in a report on the profitability of the profit center.

Management also may choose to see monthly responsibility reports for profit centers. In addition, responsibility reports may include cumulative year-to-date results.

images DO IT!

Profit Center Responsibility Report

Midwest Division operates as a profit center. It reports the following for the year:

images

Prepare a responsibility report for the Midwest Division for December 31, 2014.

Action Plan

images Deduct variable costs from sales revenue to show contribution margin.

images Deduct controllable fixed costs from the contribution margin to show controllable margin.

images Do not report noncontrollable fixed costs.

Solution

images

Related exercise material: BE24-7, E24-13, and DO IT! 24-3.

images

Responsibility Accounting for Investment Centers

As explained earlier, an investment center manager can control or significantly influence the investment funds available for use. Thus, the primary basis for evaluating the performance of a manager of an investment center is return on investment (ROI). The return on investment is considered to be a useful performance measurement because it shows the effectiveness of the manager in utilizing the assets at his or her disposal.

LEARNING OBJECTIVE 7

Explain the basis and formula used in evaluating performance in investment centers.

RETURN ON INVESTMENT (ROI)

The formula for computing ROI for an investment center, together with assumed illustrative data, is shown in Illustration 24-23.

Illustration 24-23 ROI formula

images

Both factors in the formula are controllable by the investment center manager. Operating assets consist of current assets and plant assets used in operations by the center and controlled by the manager. Nonoperating assets such as idle plant assets and land held for future use are excluded. Average operating assets are usually based on the cost or book value of the assets at the beginning and end of the year.

RESPONSIBILITY REPORT

The scope of the investment center manager's responsibility significantly affects the content of the performance report. Since an investment center is an independent entity for operating purposes, all fixed costs are controllable by its manager. For example, the manager is responsible for depreciation on investment center assets. Therefore, more fixed costs are identified as controllable in the performance report for an investment center manager than in a performance report for a profit center manager. The report also shows budgeted and actual ROI below controllable margin.

To illustrate this responsibility report, we will now assume that the Marine Division of Mantle Company is an investment center. It has budgeted and actual average operating assets of $2,000,000. The manager can control $60,000 of fixed costs that were not controllable when the division was a profit center. Illustration 24-24 shows the division's responsibility report.

Illustration 24-24 Responsibility report for investment center

images

The report shows that the manager's performance based on ROI was below budget expectations by 1.8% (15.0% versus 13.2%). Top management would likely want an explanation of the reasons for this unfavorable result.

JUDGMENTAL FACTORS IN ROI

The return on investment approach includes two judgmental factors:

1. Valuation of operating assets. Operating assets may be valued at acquisition cost, book value, appraised value, or fair value. The first two bases are readily available from the accounting records.

2. Margin (income) measure. This measure may be controllable margin, income from operations, or net income.

Each of the alternative values for operating assets can provide a reliable basis for evaluating a manager's performance as long as it is consistently applied between reporting periods. However, the use of income measures other than controllable margin will not result in a valid basis for evaluating the performance of an investment center manager.

IMPROVING ROI

The manager of an investment center can improve ROI by increasing controllable margin, and/or reducing average operating assets. To illustrate, we will use the following assumed data for the Laser Division of Berra Company.

Illustration 24-25 Assumed data for Laser Division

images

INCREASING CONTROLLABLE MARGIN Controllable margin can be increased by increasing sales or by reducing variable and controllable fixed costs as follows.

1. Increase sales 10%. Sales will increase $200,000 ($2,000,000 × .10). Assuming no change in the contribution margin percentage of 45%, contribution margin will increase $90,000 ($200,000 × .45). Controllable margin will increase by the same amount because controllable fixed costs will not change. Thus, controllable margin becomes $690,000 ($600,000 + $90,000). The new ROI is 13.8%, computed as follows.

Illustration 24-26 ROI computation—increase in sales

images

An increase in sales benefits both the investment center and the company if it results in new business. It would not benefit the company if the increase was achieved at the expense of other investment centers.

2. Decrease variable and fixed costs 10%. Total costs decrease $140,000 [($1,100,000 + $300,000) × .10]. This reduction results in a corresponding increase in controllable margin. Thus, controllable margin becomes $740,000 ($600,000 + $140,000). The new ROI is 14.8%, computed as follows.

Illustration 24-27 ROI computation—decrease in costs

images

This course of action is clearly beneficial when the reduction in costs is the result of eliminating waste and inefficiency. But, a reduction in costs that results from cutting expenditures on vital activities, such as required maintenance and inspections, is not likely to be acceptable to top management.

REDUCING AVERAGE OPERATING ASSETS Assume that average operating assets are reduced 10% or $500,000 ($5,000,000 × .10). Average operating assets become $4,500,000 ($5,000,000 − $500,000). Since controllable margin remains unchanged at $600,000, the new ROI is 13.3%, computed as follows.

Illustration 24-28 ROI computation—decrease in operating assets

images

Reductions in operating assets may or may not be prudent. It is beneficial to eliminate overinvestment in inventories and to dispose of excessive plant assets. However, it is unwise to reduce inventories below expected needs or to dispose of essential plant assets.

images

ACCOUNTING ACROSS THE ORGANIZATION   images

Does Hollywood Look at ROI?

If Hollywood were run like a real business, where things like return on investment mattered, there would be one unchallenged, sacred principle that studio chieftains would never violate: Make lots of G-rated movies.

No matter how you slice the movie business—by star vehicles, by budget levels, or by sequels or franchises—by far the best return on investment comes from the not-so-glamorous world of G-rated films. The problem is, these movies represent only 3% of the total films made in a typical year.

Take 2003: According to Motion Picture Association of America statistics, of the 940 movies released that year, only 29 were G-rated. Yet the highest-grossing movie of the year, Finding Nemo, was G-rated.... On the flip side are the R-rated films, which dominate the total releases and yet yield the worst return on investment. A whopping 646 R-rated films were released in 2003—69% of the total output—but only four of the top-20 grossing movies of the year were R-rated films.

This trend—G-rated movies are good for business but underproduced; R-rated movies are bad for business, and yet overdone—is something that has been driving economists batty for the past several years.

Source: David Grainger, “The Dysfunctional Family-Film Business,” Fortune (January 10, 2005), pp. 20–21.

images What might be the reason that movie studios do not produce G-rated movies as much as R-rated ones? (See page 1175.)

images DO IT!

Performance Evaluation

The service division of Metro Industries reported the following results for 2014.

Sales revenue $400,000
Variable costs 320,000
Controllable fixed costs 40,800
Average operating assets 280,000

Management is considering the following independent courses of action in 2015 in order to maximize the return on investment for this division.

1. Reduce average operating assets by $80,000, with no change in controllable margin.

2. Increase sales $80,000, with no change in the contribution margin percentage.

(a) Compute the controllable margin and the return on investment for 2014.

(b) Compute the controllable margin and the expected return on investment for each proposed alternative.

Action Plan

images Recall key formulas: Sales revenue − Variable costs = Contribution margin.

imagesContribution margin ÷ Sales revenue = Contribution margin percentage.

imagesContribution margin − Controllable fixed costs = Controllable margin.

imagesReturn on investment = Controllable margin ÷ Average operating assets.

Solution

images

Related exercise material: BE24-8, BE24-9, BE24-10, E24-14, E24-15, and DO IT! 24-4.

images

images Comprehensive DO IT! 1

Glenda Company uses a flexible budget for manufacturing overhead based on direct labor hours. For 2014, the master overhead budget for the Packaging Department based on 300,000 direct labor hours was as follows.

images

During July, 24,000 direct labor hours were worked. The company incurred the following variable costs in July: indirect labor $30,200, supplies and lubricants $11,600, maintenance $17,500, and utilities $9,200. Actual fixed overhead costs were the same as monthly budgeted fixed costs.

Instructions

Prepare a flexible budget report for the Packaging Department for July.

Action Plan

images Classify each cost as variable or fixed.

images Compute the budgeted cost per direct labor hour for all variable costs.

images Use budget data for actual direct labor hours worked.

images Determine the difference between budgeted and actual costs.

images Identify the difference as favorable or unfavorable.

images Determine the difference in total variable costs, total fixed costs, and total costs.

Solution to Comprehensive DO IT! 1

images

images

images Comprehensive DO IT! 2

The manufacturing overhead budget for Reebles Company contains the following items.

images

The budget was based on an estimated 2,000 units being produced. During November, 1,500 units were produced, and the following costs incurred.

images

Instructions

(a) Determine which items would be controllable by Ed Lopat, the production manager. (Assume “supervision” excludes Lopat's own salary.)

(b) How much should have been spent during the month for the manufacture of the 1,500 units?

(c) Prepare a flexible manufacturing overhead budget report for Mr. Lopat.

(d) Prepare a responsibility report. Include only the costs that would have been controllable by Mr. Lopat. In an attached memo, describe clearly for Mr. Lopat the areas in which his performance needs to be improved.

Solution to Comprehensive DO IT! 2

(a) Ed Lopat should be able to control all the variable costs and the fixed costs of supervision and inspection. Insurance and depreciation ordinarily are not the responsibility of the department manager.

(b) The total variable cost per unit is $26.50 ($53,000 ÷ 2,000). The total budgeted cost during the month to manufacture 1,500 units is variable costs $39,750 (1,500 × $26.50) plus fixed costs ($35,000), for a total of $74,750 ($39,750 + $35,000).

images

(d) Because a production department is a cost center, the responsibility report should include only the costs that are controllable by the production manager. In this type of report, no distinction is made between variable and fixed costs. Budget data in the report should be based on the units actually produced.

images

To: Mr. Ed Lopat, Production Manager

From: __________________________, Vice President of Production

Subject: Performance Evaluation for the Month of November

Your performance in controlling costs that are your responsibility was very disappointing in the month of November. As indicated in the accompanying responsibility report, total costs were $14,750 over budget. On a percentage basis, costs were 26% over budget. As you can see, actual costs were over budget for every cost item. In three instances, costs were significantly over budget (indirect materials 34%, indirect labor 50%, and supervision 14%).

Ed, it is imperative that you get costs under control in your department as soon as possible.

I think we need to talk about ways to implement more effective cost control measures. I would like to meet with you in my office at 9 a.m. on Wednesday to discuss possible alternatives.

images

SUMMARY OF LEARNING OBJECTIVES

images

1 Describe the concept of budgetary control. Budgetary control consists of (a) preparing periodic budget reports that compare actual results with planned objectives, (b) analyzing the differences to determine their causes, (c) taking appropriate corrective action, and (d) modifying future plans, if necessary.

2 Evaluate the usefulness of static budget reports. Static budget reports are useful in evaluating the progress toward planned sales and profit goals. They are also appropriate in assessing a manager's effectiveness in controlling costs when (a) actual activity closely approximates the master budget activity level, and/or (b) the behavior of the costs in response to changes in activity is fixed.

3 Explain the development of flexible budgets and the usefulness of flexible budget reports. To develop the flexible budget it is necessary to: (a) Identify the activity index and the relevant range of activity. (b) Identify the variable costs, and determine the budgeted variable cost per unit of activity for each cost. (c) Identify the fixed costs, and determine the budgeted amount for each cost. (d) Prepare the budget for selected increments of activity within the relevant range. Flexible budget reports permit an evaluation of a manager's performance in controlling production and costs.

4 Describe the concept of responsibility accounting. Responsibility accounting involves accumulating and reporting revenues and costs on the basis of the individual manager who has the authority to make the day-to-day decisions about the items. The evaluation of a manager's performance is based on the matters directly under the manager's control. In responsibility accounting, it is necessary to distinguish between controllable and noncontrollable fixed costs and to identify three types of responsibility centers: cost, profit, and investment.

5 Indicate the features of responsibility reports for cost centers. Responsibility reports for cost centers compare actual costs with flexible budget data. The reports show only controllable costs, and no distinction is made between variable and fixed costs.

6 Identify the content of responsibility reports for profit centers. Responsibility reports show contribution margin, controllable fixed costs, and controllable margin for each profit center.

7 Explain the basis and formula used in evaluating performance in investment centers. The primary basis for evaluating performance in investment centers is return on investment (ROI). The formula for computing ROI for investment centers is Controllable margin ÷ Average operating assets.

GLOSSARY

Budgetary control The use of budgets to control operations. (p. 1124).

Controllable cost A cost over which a manager has control. (p. 1137).

Controllable margin Contribution margin less controllable fixed costs. (p. 1144).

Cost center A responsibility center that incurs costs but does not directly generate revenues. (p. 1142).

Decentralization Control of operations is delegated to many managers throughout the organization. (p. 1136).

Direct fixed costs Costs that relate specifically to a responsibility center and are incurred for the sole benefit of the center. (p. 1143).

Flexible budget A projection of budget data for various levels of activity. (p. 1126).

Indirect fixed costs Costs that are incurred for the benefit of more than one profit center. (p. 1144).

Investment center A responsibility center that incurs costs, generates revenues, and has control over decisions regarding the assets available for use. (p. 1142).

Management by exception The review of budget reports by top management focused entirely or primarily on differences between actual results and planned objectives. (p. 1137).

Noncontrollable costs Costs incurred indirectly and allocated to a responsibility center that are not controllable at that level. (p. 1137).

Profit center A responsibility center that incurs costs and also generates revenues. (p. 1142).

Responsibility accounting A part of management accounting that involves accumulating and reporting revenues and costs on the basis of the manager who has the authority to make the day-to-day decisions about the items. (p. 1135).

Responsibility reporting system The preparation of reports for each level of responsibility in the company's organization chart. (p. 1139).

Return on investment (ROI) A measure of management's effectiveness in utilizing assets at its disposal in an investment center. (p. 1145).

Segment An area of responsibility in decentralized operations. (p. 1136).

Static budget A projection of budget data at one level of activity. (p. 1125).

images Self-Test, Brief Exercises, Exercises, Problem Set A, and many more resources are available for practice in WileyPLUS.

SELF-TEST QUESTIONS

Answers are on page 1175.

(LO 1)

1. Budgetary control involves all but one of the following:

(a) modifying future plans.

(b) analyzing differences.

(c) using static budgets.

(d) determining differences between actual and planned results.

(LO 1)

2. Budget reports are prepared:

(a) daily.

(c) monthly.

(b) weekly.

(d) All of these choices are correct.

(LO 1)

3. A production manager in a manufacturing company would most likely receive a:

(a) sales report.

(b) income statement.

(c) scrap report.

(d) shipping department overhead report.

(LO 2)

4. A static budget is:

(a) a projection of budget data at several levels of activity within the relevant range of activity.

(b) a projection of budget data at a single level of activity.

(c) compared to a flexible budget in a budget report.

(d) never appropriate in evaluating a manager's effectiveness in controlling costs.

(LO 2)

5. A static budget is useful in controlling costs when cost behavior is:

(a) mixed.

(c) variable.

(b) fixed.

(d) linear.

(LO 3)

6. At zero direct labor hours in a flexible budget graph, the total budgeted cost line intersects the vertical axis at $30,000. At 10,000 direct labor hours, a horizontal line drawn from the total budgeted cost line intersects the vertical axis at $90,000. Fixed and variable costs may be expressed as:

(a) $30,000 fixed plus $6 per direct labor hour variable.

(b) $30,000 fixed plus $9 per direct labor hour variable.

(c) $60,000 fixed plus $3 per direct labor hour variable.

(d) $60,000 fixed plus $6 per direct labor hour variable.

(LO 3)

7. At 9,000 direct labor hours, the flexible budget for indirect materials is $27,000. If $28,000 of indirect materials costs are incurred at 9,200 direct labor hours, the flexible budget report should show the following difference for indirect materials:

(a) $1,000 unfavorable.

(b) $1,000 favorable.

(c) $400 favorable.

(d) $400 unfavorable.

(LO 4)

8. Under responsibility accounting, the evaluation of a manager's performance is based on matters that the manager:

(a) directly controls.

(b) directly and indirectly controls.

(c) indirectly controls.

(d) has shared responsibility for with another manager.

(LO 4)

9. Responsibility centers include:

(a) cost centers.

(b) profit centers.

(c) investment centers.

(d) All of these choices are correct.

(LO 5)

10. Responsibility reports for cost centers:

(a) distinguish between fixed and variable costs.

(b) use static budget data.

(c) include both controllable and noncontrollable costs.

(d) include only controllable costs.

(LO 5)

11. The accounting department of a manufacturing company is an example of:

(a) a cost center.

(b) a profit center.

(c) an investment center.

(d) a contribution center.

(LO 6)

12. To evaluate the performance of a profit center manager, upper management needs detailed information about:

(a) controllable costs.

(b) controllable revenues.

(c) controllable costs and revenues.

(d) controllable costs and revenues and average operating assets.

(LO 6)

13. In a responsibility report for a profit center, controllable fixed costs are deducted from contribution margin to show:

(a) profit center margin.

(b) controllable margin.

(c) net income.

(d) income from operations.

(LO 7)

14. In the formula for return on investment (ROI), the factors for controllable margin and operating assets are, respectively:

(a) controllable margin percentage and total operating assets.

(b) controllable margin dollars and average operating assets.

(c) controllable margin dollars and total assets.

(d) controllable margin percentage and average operating assets.

(LO 7)

15. A manager of an investment center can improve ROI by:

(a) increasing average operating assets.

(b) reducing sales.

(c) increasing variable costs.

(d) reducing variable and/or controllable fixed costs.

Go to the book's companion website, www.wiley.com/college/weygandt, for additional Self-Test Questions.

images

QUESTIONS

1. (a) What is budgetary control?

(b) Fred Barone is describing budgetary control. What steps should be included in Fred's description?

2. The following purposes are part of a budgetary reporting system: (a) Determine efficient use of materials. (b) Control overhead costs. (c) Determine whether income objectives are being met. For each purpose, indicate the name of the report, the frequency of the report, and the primary recipient(s) of the report.

3. How may a budget report for the second quarter differ from a budget report for the first quarter?

4. Ken Bay questions the usefulness of a master sales budget in evaluating sales performance. Is there justification for Ken's concern? Explain.

5. Under what circumstances may a static budget be an appropriate basis for evaluating a manager's effectiveness in controlling costs?

6. “A flexible budget is really a series of static budgets.” Is this true? Why?

7. The static manufacturing overhead budget based on 40,000 direct labor hours shows budgeted indirect labor costs of $54,000. During March, the department incurs $64,000 of indirect labor while working 45,000 direct labor hours. Is this a favorable or unfavorable performance? Why?

8. A static overhead budget based on 40,000 direct labor hours shows Factory Insurance $6,500 as a fixed cost. At the 50,000 direct labor hours worked in March, factory insurance costs were $6,300. Is this a favorable or unfavorable performance? Why?

9. Megan Pedigo is confused about how a flexible budget is prepared. Identify the steps for Megan.

10. Cali Company has prepared a graph of flexible budget data. At zero direct labor hours, the total budgeted cost line intersects the vertical axis at $20,000. At 10,000 direct labor hours, the line drawn from the total budgeted cost line intersects the vertical axis at $85,000. How may the fixed and variable costs be expressed?

11. The flexible budget formula is fixed costs $50,000 plus variable costs of $4 per direct labor hour. What is the total budgeted cost at (a) 9,000 hours and (b) 12,345 hours?

12. What is management by exception? What criteria may be used in identifying exceptions?

13. What is responsibility accounting? Explain the purpose of responsibility accounting.

14. Eve Rooney is studying for an accounting examination. Describe for Eve what conditions are necessary for responsibility accounting to be used effectively.

15. Distinguish between controllable and noncontrollable costs.

16. How do responsibility reports differ from budget reports?

17. What is the relationship, if any, between a responsibility reporting system and a company's organization chart?

18. Distinguish among the three types of responsibility centers.

19. (a) What costs are included in a performance report for a cost center? (b) In the report, are variable and fixed costs identified?

20. How do direct fixed costs differ from indirect fixed costs? Are both types of fixed costs controllable?

21. Jane Nott is confused about controllable margin reported in an income statement for a profit center. How is this margin computed, and what is its primary purpose?

22. What is the primary basis for evaluating the performance of the manager of an investment center? Indicate the formula for this basis.

23. Explain the ways that ROI can be improved.

24. Indicate two behavioral principles that pertain to (a) the manager being evaluated and (b) top management.

BRIEF EXERCISES

BE24-1 For the quarter ended March 31, 2014, Maris Company accumulates the following sales data for its product, Garden-Tools: $310,000 budget; $305,000 actual. Prepare a static budget report for the quarter.

Prepare static budget report.
(LO 2)

BE24-2 Data for Maris Company are given in BE24-1. In the second quarter, budgeted sales were $380,000, and actual sales were $384,000. Prepare a static budget report for the second quarter and for the year to date.

Prepare static budget report for 2 quarters.
(LO 2)

BE24-3 In Paige Company, direct labor is $20 per hour. The company expects to operate at 10,000 direct labor hours each month. In January 2014, direct labor totaling $204,000 is incurred in working 10,400 hours. Prepare (a) a static budget report and (b) a flexible budget report. Evaluate the usefulness of each report.

Show usefulness of flexible budgets in evaluating performance.
(LO 3)

BE24-4 Gundy Company expects to produce 1,200,000 units of Product XX in 2014. Monthly production is expected to range from 80,000 to 120,000 units. Budgeted variable manufacturing costs per unit are direct materials $5, direct labor $6, and overhead $8. Budgeted fixed manufacturing costs per unit for depreciation are $2 and for supervision are $1. Prepare a flexible manufacturing budget for the relevant range value using 20,000 unit increments.

Prepare a flexible budget for variable costs.
(LO 3)

BE24-5 Data for Gundy Company are given in BE24-4. In March 2014, the company incurs the following costs in producing 100,000 units: direct materials $525,000, direct labor $596,000, and variable overhead $805,000. Actual fixed costs were equal to budgeted fixed costs. Prepare a flexible budget report for March. Were costs controlled?

Prepare flexible budget report.
(LO 3)

BE24-6 In the Assembly Department of Hannon Company, budgeted and actual manufacturing overhead costs for the month of April 2014 were as follows.

images

All costs are controllable by the department manager. Prepare a responsibility report for April for the cost center.

Prepare a responsibility report for a cost center.
(LO 5)

BE24-7 Elbert Company accumulates the following summary data for the year ending December 31, 2014, for its Water Division, which it operates as a profit center: sales revenue—$2,000,000 budget, $2,080,000 actual; variable costs—$1,000,000 budget, $1,060,000 actual; and controllable fixed costs—$300,000 budget, $305,000 actual. Prepare a responsibility report for the Water Division.

Prepare a responsibility report for a profit center.
(LO 6)

BE24-8 For the year ending December 31, 2014, Cobb Company accumulates the following data for the Plastics Division which it operates as an investment center: contribution margin—$700,000 budget, $710,000 actual; controllable fixed costs—$300,000 budget, $302,000 actual. Average operating assets for the year were $2,000,000. Prepare a responsibility report for the Plastics Division beginning with contribution margin.

Prepare a responsibility report for an investment center.
(LO 7)

BE24-9 For its three investment centers, Kaspar Company accumulates the following data:

images

Compute the return on investment (ROI) for each center.

Compute return on investment using the ROI formula.
(LO 7)

BE24-10 Data for the investment centers for Kaspar Company are given in BE24-9. The centers expect the following changes in the next year: (I) increase sales 15%; (II) decrease costs $400,000; (III) decrease average operating assets $500,000. Compute the expected return on investment (ROI) for each center. Assume center I has a contribution margin percentage of 70%.

Compute return on investment under changed conditions.
(LO 7)

images DO IT! Review

DO IT! 24-1 In Pargo Company's flexible budget graph, the fixed cost line and the total budgeted cost line intersect the vertical axis at $90,000. The total budgeted cost line is $330,000 at an activity level of 50,000 direct labor hours. Compute total budgeted costs at 65,000 direct labor hours.

Compute total budgeted costs in flexible budget.
(LO 3)

DO IT! 24-2 Mussatto Company expects to produce 50,000 units of product IOA during the current year. Budgeted variable manufacturing costs per unit are direct materials $7, direct labor $13, and overhead $18. Annual budgeted fixed manufacturing overhead costs are $96,000 for depreciation and $45,600 for supervision.

Prepare and evaluate a flexible budget report.
(LO 3)

In the current month, Mussatto produced 6,000 units and incurred the following costs: direct materials $38,850, direct labor $76,440, variable overhead $116,640, depreciation $8,000, and supervision $4,000.

Prepare a flexible budget report. (Note: You do not need to prepare the heading.) Were costs controlled?

DO IT! 24-3 The Wellstone Division operates as a profit center. It reports the following for the year.

images

Prepare a responsibility report for the Wellstone Division at December 31, 2014.

Prepare a responsibility report.
(LO 6)

DO IT! 24-4 The service division of Raney Industries reported the following results for 2013.

Compute ROI and expected return on investments.
(LO 7)

Sales revenue $500,000
Variable costs 300,000
Controllable fixed costs 75,000
Average operating assets 625,000

Management is considering the following independent courses of action in 2014 in order to maximize the return on investment for this division.

1. Reduce average operating assets by $125,000, with no change in controllable margin.

2. Increase sales $100,000, with no change in the contribution margin percentage.

(a) Compute the controllable margin and the return on investment for 2013. (b) Compute the controllable margin and the expected return on investment for each proposed alternative.

images

EXERCISES

E24-1 Mike Trusler has prepared the following list of statements about budgetary control.

Understand the concept of budgetary control.
(LO 1, 2, 3)

1. Budget reports compare actual results with planned objectives.

2. All budget reports are prepared on a weekly basis.

3. Management uses budget reports to analyze differences between actual and planned results and determine their causes.

4. As a result of analyzing budget reports, management may either take corrective action or modify future plans.

5. Budgetary control works best when a company has an informal reporting system.

6. The primary recipients of the sales report are the sales manager and the vice president of production.

7. The primary recipient of the scrap report is the production manager.

8. A static budget is a projection of budget data at one level of activity.

9. Top management's reaction to unfavorable differences is not influenced by the materiality of the difference.

10. A static budget is not appropriate in evaluating a manager's effectiveness in controlling costs unless the actual activity level approximates the static budget activity level or the behavior of the costs is fixed.

Instructions

Identify each statement as true or false. If false, indicate how to correct the statement.

E24-2 Crede Company budgeted selling expenses of $30,000 in January, $35,000 in February, and $40,000 in March. Actual selling expenses were $31,200 in January, $34,525 in February, and $46,000 in March.

Prepare and evaluate static budget report.
(LO 2)

Instructions

(a) Prepare a selling expense report that compares budgeted and actual amounts by month and for the year to date.

(b) What is the purpose of the report prepared in (a), and who would be the primary recipient?

(c) What would be the likely result of management's analysis of the report?

E24-3 Thome Company uses a flexible budget for manufacturing overhead based on direct labor hours. Variable manufacturing overhead costs per direct labor hour are as follows.

Prepare flexible manufacturing overhead budget.
(LO 3)

images

Indirect labor $1.00
Indirect materials 0.60
Utilities 0.40

Fixed overhead costs per month are supervision $4,000, depreciation $1,200, and property taxes $800. The company believes it will normally operate in a range of 7,000–10,000 direct labor hours per month.

Instructions

Prepare a monthly manufacturing overhead flexible budget for 2014 for the expected range of activity, using increments of 1,000 direct labor hours.

E24-4 Using the information in E24-3, assume that in July 2014, Thome Company incurs the following manufacturing overhead costs.

Prepare flexible budget reports for manufacturing overhead costs, and comment on findings.
(LO 3)

images

images

Instructions

(a) Prepare a flexible budget performance report, assuming that the company worked 9,000 direct labor hours during the month.

(b) Prepare a flexible budget performance report, assuming that the company worked 8,500 direct labor hours during the month.

(c) images Comment on your findings.

E24-5 DeWitt Company uses flexible budgets to control its selling expenses. Monthly sales are expected to range from $170,000 to $200,000. Variable costs and their percentage relationship to sales are sales commissions 6%, advertising 4%, traveling 3%, and delivery 2%. Fixed selling expenses will consist of sales salaries $35,000, depreciation on delivery equipment $7,000, and insurance on delivery equipment $1,000.

Prepare flexible selling expense budget.
(LO 3)

images

Instructions

Prepare a monthly flexible budget for each $10,000 increment of sales within the relevant range for the year ending December 31, 2014.

E24-6 The actual selling expenses incurred in March 2014 by DeWitt Company are as follows.

images

Prepare flexible budget reports for selling expenses.
(LO 3)

Instructions

(a) Prepare a flexible budget performance report for March using the budget data in E24-5, assuming that March sales were $170,000.

(b) Prepare a flexible budget performance report, assuming that March sales were $180,000.

(c) images Comment on the importance of using flexible budgets in evaluating the performance of the sales manager.

E24-7 Lowell Company's manufacturing overhead budget for the first quarter of 2014 contained the following data.

Prepare flexible budget and responsibility report for manufacturing overhead.
(LO 3, 5)

images

Actual variable costs were indirect materials $13,900, indirect labor $9,500, utilities $8,700, and maintenance $5,000. Actual fixed costs equaled budgeted costs except for property taxes and insurance, which were $8,400. The actual activity level equaled the budgeted level.

All costs are considered controllable by the production department manager except for depreciation, and property taxes and insurance.

Instructions

(a) Prepare a manufacturing overhead flexible budget report for the first quarter.

(b) Prepare a responsibility report for the first quarter.

E24-8 As sales manager, Joe Batista was given the following static budget report for selling expenses in the Clothing Department of Soria Company for the month of October.

Prepare flexible budget report, and answer question.
(LO 2, 3)

images

As a result of this budget report, Joe was called into the president's office and congratulated on his fine sales performance. He was reprimanded, however, for allowing his costs to get out of control. Joe knew something was wrong with the performance report that he had been given. However, he was not sure what to do, and comes to you for advice.

Instructions

(a) Prepare a budget report based on flexible budget data to help Joe.

(b) Should Joe have been reprimanded? Explain.

E24-9 Kirkland Plumbing Company is a newly formed company specializing in plumbing services for home and business. The owner, Lenny Kirkland, had divided the company into two segments: Home Plumbing Services and Business Plumbing Services. Each segment is run by its own supervisor, while basic selling and administrative services are shared by both segments.

Prepare and discuss a responsibility report.
(LO 3, 5)

images

Lenny has asked you to help him create a performance reporting system that will allow him to measure each segment's performance in terms of its profitability. To that end, the following information has been collected on the Home Plumbing Services segment for the first quarter of 2014.

images

Instructions

(a) Prepare a responsibility report for the first quarter of 2014 for the Home Plumbing Services segment.

(b) images Write a memo to Lenny Kirkland discussing the principles that should be used when preparing performance reports.

E24-10 Venetian Company has two production departments, Fabricating and Assembling. At a department managers’ meeting, the controller uses flexible budget graphs to explain total budgeted costs. Separate graphs based on direct labor hours are used for each department. The graphs show the following.

State total budgeted cost formulas, and prepare flexible budget graph.
(LO 3)

1. At zero direct labor hours, the total budgeted cost line and the fixed cost line intersect the vertical axis at $50,000 in the Fabricating Department and $40,000 in the Assembling Department.

2. At normal capacity of 50,000 direct labor hours, the line drawn from the total budgeted cost line intersects the vertical axis at $150,000 in the Fabricating Department, and $120,000 in the Assembling Department.

Instructions

(a) State the total budgeted cost formula for each department.

(b) Compute the total budgeted cost for each department, assuming actual direct labor hours worked were 53,000 and 47,000, in the Fabricating and Assembling Departments, respectively.

(c) Prepare the flexible budget graph for the Fabricating Department, assuming the maximum direct labor hours in the relevant range is 100,000. Use increments of 10,000 direct labor hours on the horizontal axis and increments of $50,000 on the vertical axis.

E24-11 Fultz Company's organization chart includes the president; the vice president of production; three assembly plants—Dallas, Atlanta, and Tucson; and two departments within each plant—Machining and Finishing. Budget and actual manufacturing cost data for July 2014 are as follows.

Prepare reports in a responsibility reporting system.
(LO 4, 5)

Finishing Department—Dallas: direct materials $41,500 actual, $44,000 budget; direct labor $83,400 actual, $82,000 budget; manufacturing overhead $51,000 actual, $49,200 budget.

Machining Department—Dallas: total manufacturing costs $220,000 actual, $219,000 budget.

Atlanta Plant: total manufacturing costs $424,000 actual, $421,000 budget.

Tucson Plant: total manufacturing costs $494,200 actual, $496,500 budget.

The Dallas plant manager's office costs were $95,000 actual and $92,000 budget. The vice president of production's office costs were $132,000 actual and $130,000 budget. Office costs are not allocated to departments and plants.

Instructions

Using the format on page 1141, prepare the reports in a responsibility system for:

(a) The Finishing Department—Dallas.

(b) The plant manager—Dallas.

(c) The vice president of production.

E24-12 The Mixing Department manager of Malone Company is able to control all overhead costs except rent, property taxes, and salaries. Budgeted monthly overhead costs for the Mixing Department, in alphabetical order, are:

images

Prepare a responsibility report for a cost center.
(LO 5)

Actual costs incurred for January 2014 are indirect labor $12,250; indirect materials $10,200; lubricants $1,650; maintenance $3,500; property taxes $1,100; rent $1,800; salaries $10,000; and utilities $6,400.

Instructions

(a) Prepare a responsibility report for January 2014.

(b) What would be the likely result of management's analysis of the report?

E24-13 Deitz Inc. has three divisions which are operated as profit centers. Actual operating data for the divisions listed alphabetically are as follows.

Compute missing amounts in responsibility reports for three profit centers, and prepare a report.
(LO 6)

images

Instructions

(a) Compute the missing amounts. Show computations.

(b) Prepare a responsibility report for the Women's Shoes Division assuming (1) the data are for the month ended June 30, 2014, and (2) all data equal budget except variable costs which are $10,000 over budget.

E24-14 The Sports Equipment Division of Harrington Company is operated as a profit center. Sales for the division were budgeted for 2014 at $900,000. The only variable costs budgeted for the division were cost of goods sold ($440,000) and selling and administrative ($60,000). Fixed costs were budgeted at $100,000 for cost of goods sold, $90,000 for selling and administrative, and $70,000 for noncontrollable fixed costs. Actual results for these items were:

Prepare a responsibility report for a profit center, and compute ROI.
(LO 6, 7)

Sales revenue $880,000
Cost of goods sold
   Variable 408,000
   Fixed 105,000
Selling and administrative
   Variable 61,000
   Fixed 66,000
Noncontrollable fixed 90,000

Instructions

(a) Prepare a responsibility report for the Sports Equipment Division for 2014.

(b) Assume the division is an investment center, and average operating assets were $1,000,000. The noncontrollable fixed costs are controllable at the investment center level. Compute ROI.

E24-15 The West Division of Nieto Company reported the following data for the current year.

Compute ROI for current year and for possible future changes.
(LO 7)

Sales revenue $3,000,000
Variable costs 1,980,000
Controllable fixed costs 600,000
Average operating assets 5,000,000

Top management is unhappy with the investment center's return on investment (ROI). It asks the manager of the West Division to submit plans to improve ROI in the next year. The manager believes it is feasible to consider the following independent courses of action.

1. Increase sales by $320,000 with no change in the contribution margin percentage.

2. Reduce variable costs by $150,000.

3. Reduce average operating assets by 4%.

Instructions

(a) Compute the return on investment (ROI) for the current year.

(b) Using the ROI formula, compute the ROI under each of the proposed courses of action. (Round to one decimal.)

E24-16 The Dinkle and Frizell Dental Clinic performs both preventive and orthodontic dental services. The two owners, Reese Dinkle and Anita Frizell, operate the clinic as two separate investment centers: Preventive Services and Orthodontic Services. Each of them is in charge of one of the centers: Reese for Preventive Services and Anita for Orthodontic Services. Each month, they prepare an income statement for the two centers to evaluate performance and make decisions about how to improve the operational efficiency and profitability of the clinic.

Prepare a responsibility report for an investment center.
(LO 7)

images

Recently, they have been concerned about the profitability of the Preventive Services operations. For several months, it has been reporting a loss. The responsibility report for the month of May 2014 is shown on page 1162.

images

In addition, the owners know that the investment in operating assets at the beginning of the month was $82,400, and it was $77,600 at the end of the month. They have asked for your assistance in evaluating their current performance reporting system.

Instructions

(a) Prepare a responsibility report for an investment center as illustrated in the chapter.

(b) images Write a memo to the owners discussing the deficiencies of their current reporting system.

E24-17 The Pletcher Transportation Company uses a responsibility reporting system to measure the performance of its three investment centers: Planes, Taxis, and Limos. Segment performance is measured using a system of responsibility reports and return on investment calculations. The allocation of resources within the company and the segment managers’ bonuses are based in part on the results shown in these reports.

Prepare missing amounts in responsibility reports for three investment centers.
(LO 7)

images

Recently, the company was the victim of a computer virus that deleted portions of the company's accounting records. This was discovered when the current period's responsibility reports were being prepared. The printout of the actual operating results appeared as follows.

images

Instructions

Determine the missing pieces of information above.

EXERCISES: SET B ANDCHALLENGE EXERCISES

Visit the book's companion website, at www.wiley.com/college/weygandt, and choose the Student Companion site to access Exercise Set B and Challenge Exercises.

PROBLEMS: SET A

P24-1A Cook Company estimates that 300,000 direct labor hours will be worked during the coming year, 2014, in the Packaging Department. On this basis, the budgeted manufacturing overhead cost data, shown below, are computed for the year.

Prepare flexible budget and budget report for manufacturing overhead.
(LO 3)

images

images

It is estimated that direct labor hours worked each month will range from 27,000 to 36,000 hours.

During October, 27,000 direct labor hours were worked and the following overhead costs were incurred.

Fixed overhead costs: supervision $8,000, depreciation $6,000, insurance $2,460, rent $2,000, and property taxes $1,500.

Variable overhead costs: indirect labor $12,432, indirect materials $7,680, repairs $4,800, utilities $6,840, and lubricants $1,920.

Instructions

(a) Prepare a monthly manufacturing overhead flexible budget for each increment of 3,000 direct labor hours over the relevant range for the year ending December 31, 2014.

(b) Prepare a flexible budget report for October.

(c) images Comment on management's efficiency in controlling manufacturing overhead costs in October.

(a) Total costs: DLH 27,000, $52,400; DLH 36,000, $63,200

(b) Difference $1,232 U

P24-2A Zelmer Company manufactures tablecloths. Sales have grown rapidly over the past 2 years. As a result, the president has installed a budgetary control system for 2014. The following data were used in developing the master manufacturing overhead budget for the Ironing Department, which is based on an activity index of direct labor hours.

Prepare flexible budget, budget report, and graph for manufacturing overhead.
(LO 3)

images

The master overhead budget was prepared on the expectation that 480,000 direct labor hours will be worked during the year. In June, 41,000 direct labor hours were worked. At that level of activity, actual costs were as shown below.

Variable—per direct labor hour: indirect labor $0.44, indirect materials $0.48, factory utilities $0.32, and factory repairs $0.25.

Fixed: same as budgeted.

Instructions

(a) Prepare a monthly manufacturing overhead flexible budget for the year ending December 31, 2014, assuming production levels range from 35,000 to 50,000 direct labor hours. Use increments of 5,000 direct labor hours.

(b) Prepare a budget report for June comparing actual results with budget data based on the flexible budget.

(c) Were costs effectively controlled? Explain.

(d) State the formula for computing the total budgeted costs for the Ironing Department.

(e) Prepare the flexible budget graph, showing total budgeted costs at 35,000 and 45,000 direct labor hours. Use increments of 5,000 direct labor hours on the horizontal axis and increments of $10,000 on the vertical axis.

(a) Total costs: 35,000 DLH, $58,000; 50,000 DLH, $79,000

(b) Budget $66,400 Actual $70,090

P24-3A Hill Company uses budgets in controlling costs. The August 2014 budget report for the company's Assembling Department is as follows.

State total budgeted cost formula, and prepare flexible budget reports for 2 time periods.
(LO 2, 3)

images

images

The monthly budget amounts in the report were based on an expected production of 60,000 units per month or 720,000 units per year. The Assembling Department manager is pleased with the report and expects a raise, or at least praise for a job well done. The company president, however, is unhappy with the results for August because only 58,000 units were produced.

Instructions

(a) State the total monthly budgeted cost formula.

(b) Prepare a budget report for August using flexible budget data. Why does this report provide a better basis for evaluating performance than the report based on static budget data?

(c) In September, 64,000 units were produced. Prepare the budget report using flexible budget data, assuming (1) each variable cost was 10% higher than its actual cost in August, and (2) fixed costs were the same in September as in August.

(b) Budget $194,500

(c) Budget $211,000
Actual $212,100

P24-4A Clarke Inc. operates the Patio Furniture Division as a profit center. Operating data for this division for the year ended December 31, 2014, are as shown below.

Prepare responsibility report for a profit center.
(LO 6)

images

In addition, Clarke incurs $180,000 of indirect fixed costs that were budgeted at $175,000. Twenty percent (20%) of these costs are allocated to the Patio Furniture Division.

Instructions

(a) Prepare a responsibility report for the Patio Furniture Division for the year.

(b) images Comment on the manager's performance in controlling revenues and costs.

(c) Identify any costs excluded from the responsibility report and explain why they were excluded.

(a) Contribution margin $85,000 F
Controllable margin $80,000 F

P24-5A Suppan Company manufactures a variety of tools and industrial equipment. The company operates through three divisions. Each division is an investment center. Operating data for the Home Division for the year ended December 31, 2014, and relevant budget data are as follows.

Prepare responsibility report for an investment center, and compute ROI.
(LO 7)

images

Average operating assets for the year for the Home Division were $2,000,000 which was also the budgeted amount.

Instructions

(a) Prepare a responsibility report (in thousands of dollars) for the Home Division.

(b) Evaluate the manager's performance. Which items will likely be investigated by top management?

(c) Compute the expected ROI in 2014 for the Home Division, assuming the following independent changes to actual data.

(1) Variable cost of goods sold is decreased by 5%.

(2) Average operating assets are decreased by 10%.

(3) Sales are increased by $200,000, and this increase is expected to increase contribution margin by $85,000.

(a) Controllable margin:
Budget $330;
Actual $350

P24-6A Durham Company uses a responsibility reporting system. It has divisions in Denver, Seattle, and San Diego. Each division has three production departments: Cutting, Shaping, and Finishing. The responsibility for each department rests with a manager who reports to the division production manager. Each division manager reports to the vice president of production. There are also vice presidents for marketing and finance. All vice presidents report to the president.

Prepare reports for cost centers under responsibility accounting, and comment on performance of managers.
(LO 4)

In January 2014, controllable actual and budget manufacturing overhead cost data for the departments and divisions were as shown below.

images

Additional overhead costs were incurred as follows: Seattle division production manager—actual costs $52,500, budget $51,000; vice president of production—actual costs $65,000, budget $64,000; president—actual costs $76,400, budget $74,200. These expenses are not allocated.

The vice presidents who report to the president, other than the vice president of production, had the following expenses.

images

Instructions

(a) Using the format on page 1141, prepare the following responsibility reports.

(1) Manufacturing overhead—Cutting Department manager—Seattle division.

(2) Manufacturing overhead—Seattle division manager.

(3) Manufacturing overhead—vice president of production.

(4) Manufacturing overhead and expenses—president.

(b) Comment on the comparative performances of:

(1) Department managers in the Seattle division.

(2) Division managers.

(3) Vice presidents.

(a) (1) $12,500 U

(2) $29,000 U

(3) $42,000 U

(4) $52,800 U

PROBLEMS: SET B

Prepare flexible budget and budget report for manufacturing overhead.
(LO 3)

P24-1B Speier Company estimates that 240,000 direct labor hours will be worked during 2014 in the Assembly Department. On this basis, the following budgeted manufacturing overhead data are computed.

images

It is estimated that direct labor hours worked each month will range from 18,000 to 24,000 hours.

During January, 20,000 direct labor hours were worked and the following overhead costs were incurred.

images

Instructions

(a) Prepare a monthly flexible manufacturing overhead budget for each increment of 2,000 direct labor hours over the relevant range for the year ending December 31, 2014.

(b) Prepare a manufacturing overhead budget report for January.

(c) images Comment on management's efficiency in controlling manufacturing overhead costs in January.

(a) Total costs: 18,000 DLH, $25,500; 24,000 DLH, $30,300

(b) Budget $27,100 Actual $26,000

P24-2B Gonzalez Company produces one product, Olpe. Because of wide fluctuations in demand for Olpe, the Assembly Department experiences significant variations in monthly production levels.

Prepare flexible budget, budget report, and graph for manufacturing overhead.
(LO 3)

The annual master manufacturing overhead budget is based on 300,000 direct labor hours. In July, 27,500 labor hours were worked. The master manufacturing overhead budget for the year and the actual overhead costs incurred in July are as follows.

images

Instructions

(a) Prepare a monthly flexible overhead budget for the year ending December 31, 2014, assuming monthly production levels range from 22,500 to 30,000 direct labor hours. Use increments of 2,500 direct labor hours.

(b) Prepare a budget report for the month of July 2014, comparing actual results with budget data based on the flexible budget.

(c) images Were costs effectively controlled? Explain.

(d) State the formula for computing the total monthly budgeted costs in the Gonzalez Company.

(e) Prepare the flexible budget graph showing total budgeted costs at 25,000 and 27,500 direct labor hours. Use increments of 5,000 on the horizontal axis and increments of $10,000 on the vertical axis.

(a) Total costs: 22,500 DLH, $70,000; 30,000 DLH, $85,000

(b) Budget $80,000 Actual $75,800

P24-3B Hardesty Company uses budgets in controlling costs. The May 2014 budget report for the company's Packaging Department is as follows.

State total budgeted cost formula, and prepare flexible budget reports for 2 time periods.
(LO 2, 3)

images

The monthly budget amounts in the report were based on an expected production of 50,000 units per month or 600,000 units per year.

The company president was displeased with the department manager's performance. The department manager, who thought he had done a good job, could not understand the unfavorable results. In May, 55,000 units were produced.

Instructions

(a) State the total budgeted cost formula.

(b) Prepare a budget report for May using flexible budget data. Why does this report provide a better basis for evaluating performance than the report based on static budget data?

(c) In June, 40,000 units were produced. Prepare the budget report using flexible budget data, assuming (1) each variable cost was 20% less in June than its actual cost in May, and (2) fixed costs were the same in the month of June as in May.

(b) Budget $164,000

(c) Budget $125,000
Actual $128,280

P24-4B Guzman Inc. operates the Home Appliance Division as a profit center. Operating data for this division for the year ended December 31, 2014, are shown below.

Prepare responsibility report for a profit center.
(LO 6)

images

In addition, Guzman incurs $150,000 of indirect fixed costs that were budgeted at $155,000. Twenty percent (20%) of these costs are allocated to the Home Appliance Division. None of these costs are controllable by the division manager.

Instructions

(a) Prepare a responsibility report for the Home Appliance Division (a profit center) for the year.

(b) images Comment on the manager's performance in controlling revenues and costs.

(c) Identify any costs excluded from the responsibility report and explain why they were excluded.

(a) Contribution margin $140,000 U
Controllable margin $135,000 U

P24-5B Strauss Company manufactures a variety of garden and lawn equipment. The company operates through three divisions. Each division is an investment center. Operating data for the Lawnmower Division for the year ended December 31, 2014, and relevant budget data are as follows.

Prepare responsibility report for an investment center, and compute ROI.
(LO 7)

images

Average operating assets for the year for the Lawnmower Division were $5,000,000, which was also the budgeted amount.

Instructions

(a) Prepare a responsibility report (in thousands of dollars) for the Lawnmower Division.

(b) Evaluate the manager's performance. Which items will likely be investigated by top management?

(c) Compute the expected ROI in 2014 for the Lawnmower Division, assuming the following independent changes to actual data.

(1) Variable cost of goods sold is decreased by 20%.

(2) Average operating assets are decreased by 24%.

(3) Sales are increased by $700,000, and this increase is expected to increase contribution margin by $260,000.

(a) Controllable margin:
Budget $1,000
Actual $790

P24-6B Gore Company uses a responsibility reporting system. It has divisions in San Francisco, Phoenix, and Tulsa. Each division has three production departments: Cutting, Shaping, and Finishing. The responsibility for each department rests with a manager who reports to the division production manager. Each division manager reports to the vice president of production. There are also vice presidents for marketing and finance. All vice presidents report to the president.

Prepare reports for cost centers under responsibility accounting, and comment on performance of managers.
(LO 4)

In January 2014, controllable actual and budget manufacturing overhead cost data for the departments and divisions were as shown below.

images

Additional overhead costs were incurred as follows: Phoenix division production manager— actual costs $73,100, budget $70,000; vice president of production—actual costs $72,000, budget $70,000; president—actual costs $94,200, budget $91,300. These expenses are not allocated.

The vice presidents, who report to the president (other than the vice president of production), had the following expenses.

images

Instructions

(a) Using the format on page 1141, prepare the following responsibility reports.

(1) Manufacturing overhead—Cutting Department manager—Phoenix division.

(2) Manufacturing overhead—Phoenix division manager.

(3) Manufacturing overhead—vice president of production.

(4) Manufacturing overhead and expenses—president.

(b) Comment on the comparative performances of:

(1) Department managers in the Phoenix division.

(2) Division managers.

(3) Vice presidents.

(a) (1) $17,300 U

(2) $38,400 U

(3) $59,400 U

(4) $74,500 U

PROBLEMS: SET C

Visit the book's companion website, at www.wiley.com/college/weygandt, and choose the Student Companion site to access Problem Set C.

WATERWAYS CONTINUING PROBLEM

(Note: This is a continuation of the Waterways Problem from Chapters 19 through 23.)

imagesWCP24 Waterways Corporation is continuing its budget preparations. This problem gives you static budget information as well as actual overhead costs, and asks you to calculate amounts related to budgetary control and responsibility accounting.

Go to the book's companion website, at www.wiley.com/college/weygandt, to find the completion of this problem.

Broadening Your Perspective

Management Decision-Making

Decision-Making Problem: Current Designs

BYP24-1 The Current Designs staff has prepared the annual manufacturing budget for the roto-molded line based on an estimated annual production of 4,000 kayaks during 2013. Each kayak will require 54 pounds of polyethylene powder and a finishing kit (rope, seat, hardware, etc.). The polyethylene powder used in these kayaks costs $1.50 per pound, and the finishing kits cost $170 each. Each kayak will use two kinds of labor—2 hours of type I labor from people who run the oven and trim the plastic, and 3 hours of work from type II workers who attach the hatches and seat and other hardware. The type I employees are paid $15 per hour, and the type II are paid $12 per hour.

Manufacturing overhead is budgeted at $396,000 for 2013, broken down as follows.

images

During the first quarter, ended March 31, 2013, 1,050 units were actually produced with the following costs.

images

Instructions

(a) Prepare the annual manufacturing budget for 2013, assuming that 4,000 kayaks will be produced.

(b) Prepare the flexible budget for manufacturing for the quarter ended March 31, 2013. Assume activity levels of 900, 1,000, and 1,050 kayaks.

(c) Assuming the rotomolded line is treated as a profit center, prepare a flexible budget report for manufacturing for the quarter ended March 31, 2013, when 1,050 kayaks were produced.

Decision-Making Across the Organization

images BYP24-2 Green Pastures is a 400-acre farm on the outskirts of the Kentucky Bluegrass, specializing in the boarding of broodmares and their foals. A recent economic downturn in the thoroughbred industry has led to a decline in breeding activities, and it has made the boarding business extremely competitive. To meet the competition, Green Pastures planned in 2014 to entertain clients, advertise more extensively, and absorb expenses formerly paid by clients such as veterinary and blacksmith fees.

The budget report for 2014 is presented below. As shown, the static income statement budget for the year is based on an expected 21,900 boarding days at $25 per mare. The variable expenses per mare per day were budgeted: feed $5, veterinary fees $3, blacksmith fees $0.25, and supplies $0.55. All other budgeted expenses were either semifixed or fixed.

During the year, management decided not to replace a worker who quit in March, but it did issue a new advertising brochure and did more entertaining of clients.1

images

Instructions

With the class divided into groups, answer the following.

(a) Based on the static budget report:

(1) What was the primary cause(s) of the loss in net income?

(2) Did management do a good, average, or poor job of controlling expenses?

(3) Were management's decisions to stay competitive sound?

(b) Prepare a flexible budget report for the year.

(c) Based on the flexible budget report, answer the three questions in part (a) above.

(d) What course of action do you recommend for the management of Green Pastures?

Managerial Analysis

BYP24-3 Lanier Company manufactures expensive watch cases sold as souvenirs. Three of its sales departments are Retail Sales, Wholesale Sales, and Outlet Sales. The Retail Sales Department is a profit center. The Wholesale Sales Department is a cost center. Its managers merely take orders from customers who purchase through the company's wholesale catalog. The Outlet Sales Department is an investment center because each manager is given full responsibility for an outlet store location. The manager can hire and discharge employees, purchase, maintain, and sell equipment, and in general is fairly independent of company control.

Mary Gammel is a manager in the Retail Sales Department. Stephen Flott manages the Wholesale Sales Department. Jose Gomez manages the Golden Gate Club outlet store in San Francisco. The following are the budget responsibility reports for each of the three departments.

images

Instructions

(a) Determine which of the items should be included in the responsibility report for each of the three managers.

(b) Compare the budgeted measures with the actual results. Decide which results should be called to the attention of each manager.

Real-World Focus

BYP24-4 Computer Associates International, Inc., the world's leading business software company, delivers the end-to-end infrastructure to enable e-business through innovative technology, services, and education. Computer Associates has 19,000 employees worldwide and recently had revenue of over $6 billion.

Presented below is information from the company's annual report.

COMPUTER ASSOCIATES INTERNATIONAL, INC.
Management Discussion

The Company has experienced a pattern of business whereby revenue for its third and fourth fiscal quarters reflects an increase over first- and second-quarter revenue. The Company attributes this increase to clients’ increased spending at the end of their calendar year budgetary periods and the culmination of its annual sales plan. Since the Company's costs do not increase proportionately with the third- and fourth-quarters’ increase in revenue, the higher revenue in these quarters results in greater profit margins and income. Fourth-quarter profitability is traditionally affected by significant new hirings, training, and education expenditures for the succeeding year.

Instructions

(a) Why don't the company's costs increase proportionately as the revenues increase in the third and fourth quarters?

(b) What type of budgeting seems appropriate for the Computer Associates situation?

BYP24-5 There are many useful resources regarding budgeting available on websites. The following activity investigates the results of a comprehensive budgeting study.

Address: http://www.accountingweb.com/sites/default/files/centage_ioma.pdf

Instructions

Go to the address above and then answer the following questions.

(a) What are cited as the two most common “pain points” of budgeting?

(b) What percentage of companies that participated in the survey said that they prepare annual budgets? Of those that prepare budgets, what percentage say that they start the budgeting process by first generating sales projections?

(c) What is the most common amount of time for the annual budgeting process?

(d) When evaluating variances from budgeted amounts, what was the most commonly defined range of acceptable tolerance levels?

(e) The study defines three types of consequences for varying from budgeted amounts. How does it describe “severe” consequences?

Critical Thinking

Communication Activity

BYP24-6 The manufacturing overhead budget for Fleming Company contains the following items.

images

The budget was based on an estimated 2,000 units being produced. During the past month, 1,500 units were produced, and the following costs incurred.

images

Instructions

(a) Determine which items would be controllable by Fred Bedner, the production manager.

(b) How much should have been spent during the month for the manufacture of the 1,500 units?

(c) Prepare a flexible manufacturing overhead budget report for Mr. Bedner.

(d) Prepare a responsibility report. Include only the costs that would have been controllable by Mr. Bedner. Assume that the supervision cost above includes Mr. Bedner's salary of $10,000, both at budget and actual. In an attached memo, describe clearly for Mr. Bedner the areas in which his performance needs to be improved.

Ethics Case

imagesBYP24-7 American Products Corporation participates in a highly competitive industry. In order to meet this competition and achieve profit goals, the company has chosen the decentralized form of organization. Each manager of a decentralized investment center is measured on the basis of profit contribution, market penetration, and return on investment. Failure to meet the objectives established by corporate management for these measures has not been acceptable and usually has resulted in demotion or dismissal of an investment center manager.

An anonymous survey of managers in the company revealed that the managers feel the pressure to compromise their personal ethical standards to achieve the corporate objectives. For example, at certain plant locations there was pressure to reduce quality control to a level which could not assure that all unsafe products would be rejected. Also, sales personnel were encouraged to use questionable sales tactics to obtain orders, including gifts and other incentives to purchasing agents.

The chief executive officer is disturbed by the survey findings. In his opinion, such behavior cannot be condoned by the company. He concludes that the company should do something about this problem.

Instructions

(a) Who are the stakeholders (the affected parties) in this situation?

(b) Identify the ethical implications, conflicts, or dilemmas in the above described situation.

(c) What might the company do to reduce the pressures on managers and decrease the ethical conflicts?

(CMA adapted)

All About You

BYP24-8 It is one thing to prepare a personal budget; it is another thing to stick to it. Financial planners have suggested various mechanisms to provide support for enforcing personal budgets. One approach is called “envelope budgeting.”

Instructions

Read the article provided at http://en.wikipedia.org/wiki/Envelope_budgeting, and answer the following questions.

(a) Summarize the process of envelope budgeting.

(b) Evaluate whether you think you would benefit from envelope budgeting. What do you think are its strengths and weaknesses relative to your situation?

Considering Your Costs and Benefits

BYP24-9 Preparing a personal budget is a great first step toward control over your personal finances. It is especially useful to prepare a budget when you face a big decision. For most people, the biggest decision they will ever make is whether to purchase a house. The percentage of people in the United States who own a home is high compared to many other countries. This is partially the result of U.S. government programs and incentives that encourage home ownership. For example, the interest on a home mortgage is tax-deductible.

Before purchasing a house, you should first consider whether buying it is the best choice for you. Suppose you just graduated from college and are moving to a new community. Should you immediately buy a new home?

YES: If I purchase a home, I am making my housing cost more like a “fixed cost,” thus minimizing increases in my future housing costs. Also, I benefit from the appreciation in my home's value. Although recent turbulence in the economy has caused home prices in many communities to decline, I know that over the long term, home prices have increased across the country.

NO: I just moved to a new town, so I don't know the housing market. I am new to my job, so I don't know whether I will like it or my new community. Also, if my job does go well, it is likely that my income will increase in the next few years, so I will able to afford a better house if I wait. Therefore, the flexibility provided by renting is very valuable to me at this point in my life.

Instructions

Write a response indicating your position regarding this situation. Provide support for your view.

Answers to Chapter Questions

Answers to Insight and Accounting Across the Organization Questions

p. 1129 Just What the Doctor Ordered? Q: Explain how the use of flexible budgets might help to identify the best solution to this problem. A: A fixed budget assumes a particular level of activity. In the case of television shows, the number of viewers can impact revenues and costs. NBCUniversal could prepare alternative budgets at varying levels of activities and assume various cost structures depending on the number of cast members and other factors. Experimenting with different scenarios could help the network identify an approach that maintains an acceptable level of income as revenues decline.

p. 1134 Budgets and the Exotic Newcastle Disease Q: What is the major benefit of tying a budget to the overall goals of the company? A: People working on a budgeting process that is clearly guided and focused by strategic goals spend less time arguing about irrelevant details and more time focusing on the items that matter.

p. 1137 Competition versus Collaboration Q: How might managers of separate divisions be able to reduce division costs through collaboration? A: Division managers might reduce costs by sharing design and marketing resources or by jointly negotiating with suppliers. In addition, they can reduce the need to hire and lay off employees by sharing staff across divisions as human resource needs change.

p. 1139 Flexible Manufacturing Requires Flexible Accounting Q: What implications do these improvements in production capabilities have for management accounting information and performance evaluation within the organization? A: In order to maximize the potential of flexible manufacturing facilities, managers need to be supplied with information on a more frequent basis. In turn, the tools used to evaluate performance need to take into account what information management had at its disposal, and what decisions were made in response to this information.

p. 1148 Does Hollywood Look at ROI? Q: What might be the reason that movie studios do not produce G-rated movies as much as R-rated ones? A: Perhaps Hollywood believes that big-name stars or large budgets, both of which are typical of R-rated movies, sell movies. However, one study recently concluded, “We can't find evidence that stars help movies, and we can't find evidence that bigger budgets increase return on investment.” Some film companies are going out of their way to achieve at least a PG rating.

Answers to Self-Test Questions

1. c 2. d 3. c 4. b 5. b 6. a ($90,000 − $30,000) ÷ 10,000 7. d $28,000 − [9,200 × ($27,000 ÷ 9,000)] 8. a 9. d 10. d 11. a 12. c 13. b 14. b 15. d

images

 images  Remember to go back to The Navigator box on the chapter opening page and check off your completed work.

__________

1Data for this case are based on Hans Sprohge and John Talbott, “New Applications for Variance Analysis,” Journal of Accountancy (AICPA, New York), April 1989, pp. 137–141.

..................Content has been hidden....................

You can't read the all page of ebook, please click here login for view all page.
Reset