About the author
Joan Lambert has worked closely with Microsoft technologies since 1986, and in the training and certification industry since 1997. As President and CEO of Online Training Solutions, Inc. (OTSI), Joan guides the translation of technical information and requirements into useful, relevant, and measurable resources for people who are seeking certification of their computer skills or who simply want to get things done efficiently.
Joan is the author or coauthor of more than three dozen books about Windows and Office (for Windows, Mac, and iPad), video-based training courses for SharePoint and OneNote, and three generations of Microsoft Office Specialist certification study guides.
Joan is a Microsoft Certified Professional, Microsoft Certified Trainer, Microsoft Office Specialist Master (for all Office versions since Office 2007), Microsoft Certified Technology Specialist (for Windows and Windows Server), Microsoft Certified Technology Associate (for Windows), and Microsoft Dynamics Specialist.
Joan currently lives in a small town in Texas with her simply divine daughter, Trinity; an ever-growing menagerie of dogs, cats, fish, and frogs; and the DeLonghi Gran Dama super-automatic espresso machine that runs the house.
Acknowledgments
I appreciate the time and efforts of Carol Dillingham, Rosemary Caperton, and the team at Microsoft Press—past and present—who made this and so many other books possible.
I would like to thank the editorial and production team members at Online Training Solutions, Inc. (OTSI) and other contributors for their efforts. Angela Martin, Ginny Munroe, Jaime Odell, Jean Trenary, Jeanne Craver, Kate Shoup, Kathy Krause, Meredith Thomas, Steve Lambert, Susie Carr, and Val Serdy all contributed to the creation of this book.
OTSI specializes in the design and creation of Microsoft Office, SharePoint, and Windows training solutions and the production of online and printed training resources. For more information about OTSI, visit www.otsi.com or follow us on Facebook at www.facebook.com/Online.Training.Solutions.Inc.
I hope you enjoy this book and find it useful. The content of this book was guided in part by feedback from readers of previously published Step by Step books. If you find errors or omissions in this book, want to say something nice about it, or would like to provide input for future versions, you can use the feedback process outlined in the introduction.