Acknowledgments
Our foundation to start this book started with numerous statistical discussions on the tennis court. Thanks to Dr. Linda Herkenhoff for working with me on this second book that we publish together. Thank-you to our reviewers as well as several Diablo Valley College students in Pleasant Hill, California.
The authors would like to give special thanks to Laura Wayne. Laura is a subject matter expert whose knowledge of survey design best practices and background in writing helped us polish and enhance our text. Her perspective and insight during the final stages of preparing this text assisted in refining the flow of information. Finally, to my parents and especially to my wife who stood beside me to move this book forward.
John Fogli
JAF Associates Inc.
www.sentenium.com
To “my boys” where b1 = Frederic, b2 = Brett, b3 = Kyle, b4 = Eric, a family set that truly enjoys the spirit of numbers.
We would like to thank several of our colleagues who tirelessly reviewed each and every word and number in our book: Dr. Michael Wagner, Dr. Diana Borova, Margery Connor, and Eva Meng. Your fastidious reviews let us sleep at night. But additionally we had even more colleagues who generously reviewed various sections of the book, and to them we also owe our thanks: Dr. Peter Hosie, Dr. Madeline Wu, Dr. Jo Ann Heydenfeldt, Dr. Brian Sholey, and Dr. Rodolfo Martell.
We express appreciation to all of our past statistics students who allowed us to better understand the challenges in bringing statistics alive as a powerful business tool. This book reflects our many years of student input and observation both in the United States and abroad.
Special recognition is paid to Infinity life Insurance Company for allowing us to use their data for our real-world case study.
Linda Herkenhoff, PhD
Professor Graduate Business Programs
Saint Mary’s College of California
School of Economics & Business Administration
We welcome comments about the book and suggestions for improvement.
Email: [email protected]