Notes

Chapter 1

1Murray (1948).

2Schein (1990a).

3McClelland (1973).

4Shippmann et al. (2000).

5Campion et al. (2011).

6Griffiths (2009).

7Griffiths (2009).

8Campion et al. (2011).

9Thornton and Byham (1982).

10Rosier (1997).

11Lawshe (1975).

12Howard and Bray (1990).

13Arthur et al. (2003).

Chapter 2

1Ames and Flynn (2007).

2Chamberlain (2009).

Chapter 3

1Carter (2014).

2Dowell (2010).

3Ennis (2008).

4Draganidis and Mentzas (2006).

5McDaniel et al. (1994).

6U.S. Office of Personnel Management (2008).

7International Task Force on Assessment Center Guidelines (2009).

8Wanous (1992).

9Smither (1998).

10Spencer and Spencer (2008).

11Spencer and Spencer (2008).

12Spencer and Spencer (2008).

13French and Bell (1999).

14Nelson (2014).

15Washington (2009).

16Washington et al. (2011).

Chapter 4

1Griffiths (2010).

2Barling, Slater, and Kelloway (2000).

3George (2000).

4Einarsen, Aasland, and Skogstad (2007).

5Reiter-Palmon and Illies (2004).

6Hausknecht, Rodda, and Howard (2009).

7Von Oech (1998).

8Myers and Myers (1995).

9Gladwell (2007).

10Babcock-Roberson and Strickland (2010).

11French and Raven (1959).

12Mehrabian (1971).

13McClelland and Burnham (2003).

14Schein (1990b).

15Maslow (1943).

16Herzberg (1987).

17McClelland and Burnham (2003).

18Quick et al. (2006).

19Covey (2012).

20Newell (1989).

21Bennis and Nanus (1985).

22Griffiths (2010).

23Peters and Watermon (1982).

24Cain and Treiman (1981).

Chapter 5

1Kirkpatrick and Kirkpatrick (1994).

2Klein-Collins and Olson (2014).

3“Guidelines and Ethical Considerations for Assessment Center Operations” (2009).

4Rogers, Rogers, and Mettay (2011).

5Heskett et al. (1994).