Justification by identifying the organizational benefits
Alternative solutions
Alignment to the strategic plan
All of the above
A, C
What plan determines the information needs of the stakeholders, the format of information delivery, delivery frequency, and the preparer?
Stakeholder analysis plan
Project charter
Human resources plan
Communication plan
The high-level scope definition describes which of the following?
High-level deliverables of the project
Objectives of the project
Reason for the project
All of the above
In what project life cycle phase are the majority of the processes and project documents created?
Discovery/concept preparation
Initiation
Planning
Execution
Closing
Which component of the project charter describes the characteristics of the product created by the project?
Project description
Business case
Deliverables
Quality plan
In what project life cycle phase is the influence of stakeholders the least effective?
Discovery/concept preparation
Initiation
Planning
Execution
Closing
Which conflict resolution technique produces a win-lose result for the parties?
Forcing
Confronting
Avoiding
Attacking
What are the three common constraints found in projects? (Choose three.)
Time
Personnel
Working space
Budget
Inventory
Scope
A road construction project is going to require the company's road paver, a piece of equipment that lays asphalt on roadways, in the next two weeks. The road paver is in use until this Friday in a different city and will require five days to be relocated. This is an example of which type of constraint?
Environment
Scheduling
Scope
Quality
In the determination of the project scope, which of the following constraints need to be factored into the discussion? (Choose two.)
Project manager
Predefined budget
Mandated finish date
Competitive advantage
Chase is a project manager and has released all of the team members from the project, closed vendor contracts, and archived project documents. In what life cycle phase is the project?
Discovery/concept preparation
Initiation
Planning
Execution
Closing
The project charter is prepared and agreed to in which project life cycle phase?
Discovery/concept preparation
Initiation
Planning
Execution
Closing
After the project charter is signed, what meeting is held to introduce the project team and stakeholders as well as outline the goals for the project?
Lessons learned meeting
Project introductory meeting
Kickoff meeting
Team building lunch
Work produced in the high-level risk assessment should be documented in which of the following?
Work breakdown structure
Project charter
Risk register
Quality control plan
The steering committee originally mandated that cost was the most important factor to the project, keeping the project team size lean. As the project drags on, the steering committee shifts and tells the project manager that schedule is the most important factor to the project. This is an example of which type of influence on a project?
Change request
Constraint reprioritization
Scope creep
Interactions between constraints
Resource allocation, including assigned equipment, team members, and money to support a project, occurs in which project phase?
Discovery/concept preparation
Initiation
Planning
Execution
Closing
A project manager is having problems with one team member who is being insubordinate. The project manager approaches the team member to find out what is going on and determines that a change can be made now that the facts are known. This is an example of which of the following?
Forcing
Avoiding
Confronting
Smoothing
Developing the project team involves all the following EXCEPT:
Developing a team that lasts longer than the project
Creating a positive environment for team members
Creating an effective, functioning, and coordinated group
Increasing the team's competency levels
The characteristics of the lower-level WBS include all of the following EXCEPT:
WBS components are a further decomposition of project deliverables.
WBS components should always happen concurrently with determining major deliverables.
WBS components should be tangible and verifiable.
WBS components should be organized in terms of project organization.
A project manager meets with upset team members to listen to their concerns. After hearing their concerns, the project manager makes some of the team members' recommendations in exchange for the team members accepting other rules. This is an example of which of the following?
Forcing
Compromising
Confronting
Smoothing
Which of the following is the best definition of a capital expense, or CapEx?
Money spent on running the business operations of a company
Debt accrued on travel expenses needed to run a business
Money spent on long-term physical or fixed assets used in a business's operations
Debt accrued through the issuing of long-term bonds
Expenditures not expensed directly on a company's income statement and considered an investment are known as which of the following?
CapEx
OpEx
TOR
SOW
Which of the following is the best definition of an operational expense, or OpEx?
Money spent on running the business operations of a company
Debt accrued on travel expenses needed to run a business
Money spent on long-term physical or fixed assets used in a business's operations
Debt accrued through the issuing of long-term bonds
DewDrops has received an invoice from their business partner that asks for the monthly payment for staff time plus travel expenses. Which of the following is the best choice on how to categorize this purchase?
CapEx
OpEx
TOR
SOW
Wigit Construction is wanting to expand their headquarters campus by building a new state-of-the-art facility for its design crew. Which of the following would be the best categorization of this spending?
TOR
OpEx
ROI
CapEx
What does TOR stand for?
Time of reflection
Terms of reconciliation
Terms of reference
Time of reference
Derived from the project scope and charter, what would be included in the terms of reference? (Choose three).
General information
Lessons learned
Objectives/deliverables
Project sign-off
Standards
Ishikawa diagrams
What is a governance gate?
A checkpoint between project phases where approval is obtained to move forward
A checkpoint where quality is checked against a previously established criterion
Checkpoints at the beginning and end of the project only
After a project governor is appointed, unplanned interruptions from this project sponsor
A seller that has passed through a first phase of onboarding through evaluation using a standard criterion to determine a seller's ability to supply a good or service is known as what?
Bidder's conference
Prequalified vendor
Terms of reference
Statement of work
Jazzmyn just created a business to provide service desk support augmentation services. She is interested in her company having greater visibility with larger businesses and government agencies. The goal is to position her company so that they have a better chance of earning work. In her research, she should inquire to see if these companies have which of the following offerings?
Prequalified vendor lists
Terms of reference
Conflict resolution parameters
Scrum retrospective
The calculation of the rate of return for a given investment for a given time period is known as which of the following?
Payback period
Return on investment
Time value of money
Earned value
WigitCom is deliberating whether to go forward with a project to build a new mobile gaming line connected to a popular science fiction franchise. The executive team is concerned about the high cost of this project. What is the best tool the executive team can use to inform the team about the viability of this project?
Earned value
Cost performance index
Present value
Return on investment
What is the formula used to compute a return on investment (ROI) for a project?
Earned value – planned value
[(Financial value – project cost) / project cost] × 100
Earned value / actual cost
Earned value – project cost * 100
An IT company is looking to build a new campus to house development staff as the company continues to grow. The results of the ROI analysis were 35%; should the project proceed?
No, the project will yield a negative return on investment.
Yes, the project will yield a positive return on investment.
No, the project will yield a positive return on investment.
Yes, the project will yield a negative return on investment.
An IT company is looking to build a new campus to house development staff as the company continues to grow. The results of the ROI analysis were –6%; should the project proceed?
No, the project will yield a negative return on investment.
Yes, the project will yield a positive return on investment.
No, the project will yield a positive return on investment.
Yes, the project will yield a negative return on investment.
As a project manager, which plan would you establish to guide the creation of project files, how project documents are filed, where to archive project records, and when to destroy these documents?
Project plan
Records management plan
Project charter
Data capacity plan
Which of the following are the reasons proper management of records is important? (Choose three).
Story estimation
Saving time and effort
Ease of finding information
Protect data from unauthorized access
Branding
Budget reconciliation
An animation studio has decided to use the principle of least privilege with regard to letting people see artifacts on the project. The principle of least privilege only allows access to information or computer systems to those individuals who need that access to complete a task or deliverable. This is an example of which of the following?
Access requirements
Assess stakeholders
Records management
Quality assurance plan
WigitCom is building a revolutionary new gaming platform. A functional manager from the administrative division assigned one of his team members to the project and is curious about the project. They ask this team member about details of the project. To conform to the project's access requirements, what should the project team member say to the manager?
Share all the project details with the functional manager.
Let the manager review all existing project artifacts.
Inform the manager they are unable to share details about the project.
Invite the manager into the secure project space and let them look around.
A team has set guidance that project communication can only take place through the company-issued collaboration platform or through company-issued devices. This is an example of which of the following?
Identify and assess stakeholders
A responsibility assignment matrix
Establish accepted communication channels
Establish communication cadence
The team is now storing all the completed project documentation in a repository to be available for audits and to serve as a guide for similar future projects. Which project life cycle phase is the project in?
Discovery/concept preparation
Initiation
Planning
Execution
Closing
Which of the following activities are not part of the Closing phase of a project? (Choose two).
Develop a transition/release plan
Close contracts
Validate deliverables
Implement organizational change management
Release resources
What does the acronym RACI stand for?
Responsible, accountable, consulted, and informed
Responsibility, authority, consult, and inform
Responsible, authority, consulted, and inform
Responsibility, accountable, consult, and informed
In what project artifact would you find information relating to the quality and availability of resources?
Project schedule
Organization chart
Resource calendar
Risk register
All of the following are examples of project resources EXCEPT:
Team members
Equipment
WBS
Materials
The launch of a new flagship hotel is coming down to the wire. The customer wants to add an additional welcome area to the hotel prior to the grand opening. Which of the following impacts would be true?
The scope of the project has changed but not the schedule, so costs will increase.
The schedule of the project has changed but not the costs, so the scope will change.
The costs of the project have changed but not the scope, so the schedule will change.
This change will not have a project impact due to contingencies.
Where would the following information be found: types of contracts the project will use, authority of the project team, and information on how multiple vendors will be managed?
Budget
Procurement plan
WBS
Detailed risks
Deliverables are an output of which phase?
Discovery/concept preparation
Initiation
Planning
Execution
Closing
When breaking down project deliverables, what is the lowest level that is recorded in a WBS?
Daily work schedules
High-level requirements
Work package
Major milestones
Which of the following are conflict resolution techniques? (Choose two.)
Threatening
Smoothing
Storming
Norming
Negotiating
In what stage of team development do team members begin to confront each other and vie for position and control?
Forming
Storming
Norming
Performing
Adjourning
Where would an organization document the results of their buy versus build analysis?
WBS
Budget
Change management plan
Procurement plan
The following deliverables/activities all occur in the Initiation phase EXCEPT:
Project sign-off
Project charter
Business case
Records management plan
Which of the following project documents are created during the Planning phase of a project? (Choose three.)
Status reports
Communication plan
Transition/release plan
Lessons learned
Project schedule
Action items
What are project requirements?
A measure of the distance traveled on a project
Characteristics of deliverables that must be met
Checkpoints on a project to determine Go/No-Go
Major events in a project used to measure progress
What are critical elements that need to be included in the project schedule?
Which of the following is the sprint planning meeting used to do?
Get a head start on the work needed for the project.
Prepare the project charter and kickoff meeting.
Set a realistic backlog of items completed during this iteration.
Set the communication and quality plans for the project.
The preliminary scope statement should be included in which project document?
Communication plan
Project schedule
Project charter
Lessons learned
Which of the following is the main activity of the Execution life cycle phase?
Performance measuring and reporting
Creating and verifying deliverables
Key stakeholder identification
Determining needed project resources
What does the acronym RASI stand for?
Responsible, authority, superior, and inform
Responsibility, accountable, support, and informed
Responsible, accountable, superior, and inform
Responsibility, authority, support, and inform
You would expect the WBS dictionary to contain all of the following information EXCEPT:
Explanations of team members' roles and responsibilities
Description of the work of the component
Quality requirements
Required resources
Even though the project scope statement has been approved, the customer has routinely asked for more features to be added to the product, causing the due date and resources to be adjusted consistently. This is an example of which type of influence?
Change request
Constraint reprioritization
Schedule constraint
Scope creep
A scope management plan contains which of the following elements? (Choose three.)
Process for creating the schedule
Process for creating the scope statement
Definition of how the deliverables will be validated
Process for creating, maintaining, and approving the WBS
Process for creating the budget
In an Agile methodology, what is a user story?
Key information about stakeholders and their jobs
Short stories about someone using the product or service
Customer survey results after product release
Visual representation of product burndown
When evaluating the project life cycle phases, in which phase will project costs be the highest?
Discovery/concept preparation
Initiation
Planning
Execution
Closing
What part of a project request defines the reason for the project, the deliverables at a high level, and the project objectives?
Work breakdown structure
High-level risks
Business case
Preliminary scope statement
A high-level or preliminary risk assessment includes all the following EXCEPT:
Risk identification and rolled-up (or categorized) work-task groups
Cost–benefit analysis weighing relative risks to potential gains
High-level responses to mitigate impact
Risk identification of all potential project alternatives
The project team has completed all the deliverables for the project. They have meetings scheduled to begin the handoff from the project team to the ongoing operations team. In what project life cycle phase is the project at this point?
Discovery/concept preparation
Initiation
Planning
Execution
Closing
Asking questions such as “Does a task have multiple dependencies?” or “Does the task utilize new or unfamiliar technology?” is a step in which process?
Quality assurance
Risk identification
Building the project charter
Building the project schedule
In what stage of team development do things begin to calm down because the team members become more comfortable with one another?
Forming
Storming
Norming
Performing
Adjourning
Which of the following are ways to organize the WBS? (Choose three.)
Critical path
Subprojects
Project phases
Prioritized by risk
Major deliverables
A project assumption can best be described as which of the following?
Internal or external factors affecting the project team
Factors that restrict the project
Factors considered to be true for planning purposes
Factors considered to be true for control purposes
How does a high-level scope definition help the planning of a project?
It creates a shared understanding of what is included and excluded from the project.
It sets exactly what a product or service will do.
It is so high level that it ensures that multiple changes can be accommodated by the project.
It helps to shift the blame to the project sponsor if the project is unsuccessful.
A project manager meets with team members who are upset. They discuss areas where there is agreement with each other and the situation. Work then resumes on the project. This is an example of which of the following?
Forcing
Avoiding
Confronting
Smoothing
All of the following are created during the Planning phase of a project EXCEPT:
Project schedule
Communication plan
Lessons learned
Change management plan
Mitch is a project manager working in the Planning phase of the project. After completing a skills matrix to understand what kind of talent the project will need, he is screening the résumés of talent already employed by the company. What activity is Mitch performing at this stage of the project?
Team building
Team selection
Conflict resolution
Trust building
Wigit Construction has been using a steamroller to repave a road. A different project finishes early with its paving machine and sends it to the first project to complete the work faster. What type of project change does this represent?
Resource change
Timeline change
Requirements change
Quality change
What is the project artifact that breaks down resources by category and type?
Resource breakdown structure
Organizational breakdown structure
Equipment breakdown structure
Work breakdown structure
When the schedule slips on a project because the work is taking longer than planned, what type of common project change does this represent?
Risk event
Requirements change
Funding change
Timeline change
What are major accomplishments of the project or key events known as?
Milestones
Deliverables
Requirements
Risks
WigitCom has a key programmer who must leave the project due to a family emergency. The project manager has been able to find another individual who has the experience and skills to take over, and that person is added to the project. This type of communication trigger is known as which one of the following?
Project planning
Resource changes
Incident response
Stakeholder changes
Among the following, who would be the target audience that should be notified that a milestone has been completed? (Choose three.)
Project sponsor
Auditors
Project team
Product end users
Steering committee
Shareholders
In the creation of a work breakdown structure, the project managers ask to see the OBS as an input to creating the document. What is an OBS?
Office of business structure
Operational business support
Organizational breakdown structure
Office breakdown structure
In which project life cycle phase would you develop a transition or release plan?
Discovery/concept preparation
Initiation
Planning
Execution
Closing
WigitCom has a project underway to modernize its network infrastructure. There are new equipment and standards the network team will need to follow once the cutover is complete. The project team is working to design the knowledge transfer and skills development for the network team once the project is complete. Which activity of the transition/release plan is being developed?
Operations training
Operations handoff
Operations readiness
Skills matrix
The team is working on the checklist and activities needed to take a project from development into production. This can include communication, cutover of equipment, promoting code to production, and shutting down the replaced equipment. What part of the transition/release plan is being developed?
Operational training
Go live
Operations handoff
Scrum retrospective
DewDrops has been asked to augment a project to develop a new mobile app with outside resources. Once they have selected and onboarded the additional team members, there is a series of training on expectations of the resource management plan, expense, and time reporting, as well as coding standards that will be followed. This is an example of which of the following?
Operational training
Operational handoff
Define access requirements
Train project team members
When assessing the resource pool of available talent for a project, what is the purpose of conducting a preliminary procurement needs assessment?
Determine which staff resources can be fired.
Determine options available to augment project staff with needed skills.
Determine the work backlog for the project.
Determine the solution design by selecting a vendor.
The Wigit Construction project manager is meeting with new owners of a residential home being constructed. The new owners identify the house must be east facing, have four bedrooms, three bathrooms, a two-car garage, and a fenced-in backyard for the family's dog. What element of the project charter is being developed here?
Establish the ROI of building a house
Project objectives
Success criteria
Preliminary scope statement
A project is going to develop new intellectual property for a company that will give it a competitive advantage in the market. The team in considering moving the project work to a secure location that will only allow entry to those with an authorized entry badge. This is an example of which of the following?
Responsibility assignment matrix
Baselines and milestones
Solution design
Access requirements
As a new project is being stood up, the stakeholders and project manager review a feasibility assessment that was conducted on the project idea, review the project management library for similar projects the company has attempted, and review the company's budget and staffing plan for the year. Which activity of the Initiation phase is occurring in this scenario?
Identify stakeholders
Review existing artifacts
Perform an initial risk assessment
Determine solution design
WigitCom is developing a complex new enterprise software platform that will need to be able to be installed on multiple different operating systems and use different browsers. They outline the steps needed for testing in each of the unique environments, which staff will perform the testing, what steps the developers will need to take to meet standards, and how they will keep track of software versions. Which Planning life cycle phase activity are these tasks supporting?
Review existing artifacts
Identify stakeholders
Develop a quality assurance plan
Determine solution design
When developing a transition plan/release plan, which of the following are the appropriate target audiences for the plan(s)?
Project team only
Internal audience
External audience
Both B and C
Both A and B
A company is implementing a new enterprise resource planning tool that will allow great visibility of financial data as long as the workforce moves away from existing work processes and tools. The project team is working on a plan that will introduce training to the appropriate stakeholders, follow up at intervals after the product cutover, communicate issues and lessons learned, and develop knowledge bases for self-service. These are all elements of which part of the Execution phase?
Organizational change management
Project change management
Organizational standards
Gate reviews
DewDrops has contracted with I'm Here for You consulting to provide programming services in the development of a new product. Code turned over to the DewDrops team does not follow the programming standards need for product. The project manager rejects the submission and directs the consultants to correct their defects. This is an example of which of the following?
Obtain project sign-off
Conduct gate reviews
Organizational adoption
Enforce vendor rules of engagement
Ron in purchasing needs you to create an SOW prior to releasing an RFP. What does SOW stand for?
Service of workforce
Statement of work
Statement of workforce
Support of work
Beth has been charged with gathering information from suppliers to have them bid on specific products or services. What is the appropriate procurement vehicle for this activity?
RFI
Sole source
RFP
RFQ
What are the three types of estimates used in three-point estimates?
Fastest-Schedule, Least Resources, Most Desirable
Fastest-Schedule, Optimistic, Most Desirable
Most Likely, Least Resources, Fastest Schedule
Most Likely, Optimistic, and Pessimistic
A key stakeholder, Don, is very detail-oriented and likes to do deep dives on the status of projects. He has asked for a highly detailed status report to be emailed to him weekly so that he can stay informed about the project. Which of the following specific stakeholder communication requirements is he asking for? (Choose two.)
Frequency
Level of report detail
Confidentially constraints
Criticality factors
WigitCom is going to experience a delay in a project because a key programmer is going to be out on emergency leave. What type of communication trigger does this represent?
Incident response
Business continuity response
Schedule change
Gate review
Joyce is an executive who is not a big user of technology, and she has asked to receive all updates verbally rather than through email. This stakeholder's communication requirement is which one of the following?
Frequency
Level of report detail
Confidentiality constraints
Types of communication
Chuck is the project manager for a project, and he needs a specialized piece of heavy equipment so that he can get work scheduled. Which project artifact should Chuck look to when checking availability?
Project charter
Resource calendar
Project schedule
Project calendar
The situation where the project team is stuck on the last piece of work, which prevents the project from completing, is known as which one of the following?
Pareto diagram
The 95 percent phenomenon
IRR
The 80/20 rule
The practice of documenting who updated a document when and with what information is known as which one of the following?
Progressive elaboration
Validation
Documentation
Version control
What is the entity that reviews change requests, evaluates impacts, and ultimately approves, denies, or defers the request?
CAB
CCB
NDA
MOU
A contractor needs to ensure that the subcontractor on the project fulfills the expectations of the customer and wants to create SLAs with the subcontractor. What is an SLA?
Service-level agreement
Statement logistical alignment
Support-level agreement
Service-level assignment
Who is the target audience and what is the rationale behind conducting a gate review?
Project manager, to ensure resource availability
Project sponsor, to see if they picked a good project
Project team, to find out what they are doing wrong
Project governance, to ensure accountability and objective alignment
DewDrops's project manager has assembled the project team together to review the proposed project schedule and receive feedback on the feasibility of the schedule. What was the trigger for this communication?
Risk register updates
Project change
Project planning
Schedule changes
During a project to replace a telephone switch, the project team discovers that one piece of equipment is faulty and a new router will need to be configured. The project manager prepares an email to the organization saying the outage will be extended by an hour to deal with the faulty equipment. What was the trigger for this communication?
Task initiation
Task completion
Project change
Schedule change
A key stakeholder has considered a project and discovered a new risk that was not previously identified. The project manager shares this information with the appropriate stakeholders, including the project team. What was the trigger for this communication?
Project change
Risk register update
Milestone
Task completion
When a project manager is working on the creation of artifacts like the scope, budget, and schedule of a project, what type of communication trigger does this represent?
Audit
Project planning
Project change
Milestones
A project has fallen behind schedule, and the project manager has decided to have team members work 10 hours of overtime each week instead of bringing in new team members. This is an example of which one of the following?
Crashing
Risk avoidance
Fast tracking
Critical path method
Molly is a key stakeholder on a project. She wants a weekly summary every Friday on the project's progress. An urgent issue comes up on Tuesday that could significantly delay the entire project unless a decision is made quickly. What two factors conflict with each other in this scenario?
Intraorganizational differences
Criticality factors
Tailor the method based on the content of the message
Personal preferences
Devdan received a file from the project manager to review. When he is finished, he saves the document with his initials at the end of the filename and emails it back to the project manager. Adding his initials at the end is a form of which one of the following?
Change requests
Risk response plan
Progressive elaboration
Version control
The original project plan for the construction of a building called the facility to be 95 percent defect free by the end of the project. The customer wants few hassles after taking ownership of the building, and this changes to 98 percent defect free. What type of project change does this represent?
Scope
Risk
Timeline
Quality
The project manager just completed a meeting with the steering committee and announces to the team that the project can move forward. Which of the following initiated the communication?
Gate reviews
Resource changes
Business continuity response
Milestones
Ralph is the project manager for the opening of a new ice cream parlor. The owner is always asking for status updates from Ralph and pushes Ralph to finish with a quality store that is on time and on budget. Which role in a RACI matrix would Ralph hold for the entire project?
Responsible
Accountable
Consulted
Informed
Mark submits a purchase requisition to his company's procurement section. He must wait for a PO to be cut in order for the vendor to begin work. What is a PO?
Planned objective
Purchase office
Purchase order
Planned order
During a weekly project meeting, there is a list kept of any assignments that are handed out during the meeting. What type of project document is this?
Issue log
Action items
Meeting minutes
Communication plan
The project's sponsor is reviewing a communication for the project manager. In the document, she reads that the project is on budget, but there was a delay in getting materials from a supplier since the last communication.
Which project document is she reading?
Status report
Scope statement
Risk register
Scrum retrospective
The project schedule contains all the following elements EXCEPT:
Activity start and finish dates
Activity duration
Activity assignments to resources
Authorization for the project to begin
Which of the following are a means of communicating the current conditions of a project? (Choose three.)
Dashboard information
Status report
Meeting minutes
Meeting agenda
Communication plan
Project charter
When a company is interested in procuring a commodity or service, they conduct a bidding process where suppliers submit business proposals. What is this process known as?
RFI
Sole source
RFP
RFQ
Susan is working on a project, and she is the lone specialist assigned to complete a deliverable on a task. She will do the work to complete the assignment, and she is the person who must answer for the correct and thorough completion of the deliverable. Which two participation types of a RACI matrix has she been assigned? (Choose two.)
Responsible
Accountable
Consulted
Informed
At the product launch of a new service, the project team gathers at a local restaurant to celebrate and honor the work they have done. The project sponsor surprises the team members by giving each one a $200 gift card and thanks them for a job well done. The activity of rewarding and celebration typically occurs in which project life cycle phase?
Discovery/concept preparation
Initiation
Planning
Execution
Closing
As a project comes to an end, what are two important activities to conduct with project team members?
Monitor performance.
Give performance feedback.
Release team members to their function.
Ensure project adoption.
As work activities conclude, what important step should be performed as team members are released from the project?
Remove physical and digital access.
Sell equipment bought for the project.
Invoice customers for the project team's time.
Train project team members.
Why is it important to collect feedback from stakeholders at the conclusion of project activities? (Choose two).
It is a formality of the project closeout.
To tell the stakeholders what a great job was done.
To see if the stakeholders' needs were meet by the project.
To find opportunities for improvement for future projects.
Why is it important to validate deliverables when a project starts to conclude?
To confirm the project has satisfied the objectives
To ensure the quality of the deliverables is acceptable
To verify timeliness and completeness to pay a vendor
All of the above
A and C only
As a project concludes, the project manager meets with the project team to review expenditures for the project and signs off on the project budget. This is known as which of the following?
Return on investment analysis
Updating the project budget
Current state analysis
Budget reconciliation
All of the following are information-gathering techniques used in project management EXCEPT:
Brainstorming
Delphi technique
Gantt chart
Root cause analysis
The project manager writes a report, one of the final artifacts created, detailing the status of turnover to production, status of all contracts/purchase orders, total spend on the project, and the release of the resources back to their functional jobs. What is this report called?
Budget reconciliation report
Final project charter
Project closeout report
Update scope statement
The project sponsor has been away on a business trip overseas. Her first day back, she finds the project manager to learn the status of the project since she has been away. The project manager develops a quick report and stops by to fill her in. What type of reporting is this known as?
Team touchpoints
Ad hoc reporting
Overall progress reporting
External status reporting
Robert is a project manager working on an ERP implementation for a local municipality. He sets a weekly team meeting to review progress on assigned deliverables. What type of tracking tool is this known as?
Team touchpoints
Risk reporting
Gap analysis
Ad hoc reporting
The project steering committee wants a monthly report that identifies milestones, schedule and budget updates, risks and issues affecting the project, and any personnel issues. What type of report is the steering committee asking for?
Team touchpoints
Overall progress reporting
External status reporting
Gap analysis
The DewDrops board of directors asks for quarterly reports from all their projects over a specific dollar amount. The project manager is asked to attend the meeting and give an update on a new datacenter being constructed. What type of reporting does this represent?
External status reporting
Overall progress reporting
Ad hoc reporting
Risk reporting
A contract employee has been brought on to help document the network architecture for DewDrops. Bruce notices this employee has missed several key meetings and he is still waiting for a weekly status update on the work he has performed. He reaches out to the company to inform them of these challenges. What is this an example of?
External status reporting
Validation of deliverables
Monitoring performance
Collecting feedback from stakeholders
In which project life cycle phase would the brainstorming, evaluation, and impact of risk be assessed?
Discovery/concept preparation
Initiation
Planning
Execution
Closing
Nathan is working on a project status report. He is currently tracking where the project is from a schedule and budget perspective and then making a comparison against the original baselines. What type of tracking is Nathan performing?
Team touchpoints
Risk reporting
Overall progress reporting
Gap analysis
Gabriel is compiling the impact and probability of known project threats, including identification of active and new threats and opportunities. What type of reporting is he creating?
Risk reporting
Risk planning
Threat identification
Issues reporting
The project team believes they have completed all of the activities and deliverables in the Execution phase. They meet with the project steering committee to review progress, deliverables, and the scope of the project. What type of review is taking place?
Overall progress reporting
Risk reporting
Phase gate review
Gap analysis
A sprint backlog is composed of which of the following? (Choose three.)
Sprint goal
Gate review
Run charts
Product backlog items
Milestone chart
Action plan
All of the following are examples of categories that might be included in a resource breakdown structure EXCEPT:
External
Project management
Organizational
Probability and impact
What is a RACI matrix used for?
Determining key performance indicators
Identifying roles and responsibilities
Analyzing risk at a moment in time
Presenting status via a dashboard
A subject matter expert who is not directly working on a project receives a phone call to get her opinion on two options facing the team. Which role in a RACI matrix has this stakeholder been assigned?
Responsible
Accountable
Consulted
Informed
A government agency has hired a firm to perform work on its sewer system. As a part of the RFP, the agency requires the successful vendor to carry insurance for errors and omissions. What type of risk strategy is this?
Accept, negative risk strategy
Exploit, positive risk strategy
Share, positive risk strategy
Transfer, negative risk strategy
Meghan is a project manager. A team member reported to her an inappropriate and unprofessional interaction with a project team member on a different team. Meghan is unsure to whom this person reports. Which project document would help her find the correct person to whom to escalate this issue?
RACI matrix
Request for proposal
Organizational chart
Issue log
The communication plan contains all of the following components EXCEPT:
Stakeholder information needs
When information should be distributed
Report on status of deliverables and schedule
How information will be delivered
When creating a RACI matrix, how many different positions can/must have the role of accountable?
Zero
One
Two
Three
Which project plan sets how information will be shared on the project, what the frequency level is with which it will be shared, and with whom it will be shared?
Meeting agenda
Action items
Project charter
Communication plan
Scott is a board director for a nonprofit, and he is looking for an update on the financial aspects of a new project that the organization is attempting. Which document would help bring Scott up to speed on current conditions of the project?
Issue log
Project management plan
SWOT analysis
Status report
WigitCom has just completed the prototype for a new application and has received user acceptance of the design. This is an example of which one of the following?
Gate check
Milestone
Deliverable
Lessons learned
When creating a RACI matrix, what does it mean to be assigned an “R” for Responsible?
The one who is ultimately answerable for the correct and thorough completion of the assignment
Those whose opinions are needed before work or a decision is undertaken
Those who do the work needed to complete the task or deliverable
Those who are kept up-to-date when work or a decision is completed
In which project phase would an issue log generally be developed?
Discovery/concept preparation
Initiation
Planning
Execution
Closing
Gerry is a new project manager in a company, and he has been told that this project must go through checkpoints between phases of the project with a steering committee. What is the name for these checkpoints?
Lessons learned
Scrum introspective
Governance gates
Kickoff meetings
At the conclusion of a defined work period, Yolanda got the project team together to figure out what went well, what didn't go well, and what improvements could be made. What type of meeting was this?
Scrum introspective
Product backlog
Daily Scrum
Kickoff meeting
There is a question about a project decision that was made at a gathering earlier in a project. Where should the project manager look to help recall the decision and the circumstances that were discussed?
Meeting agenda
Project charter
Action items list
Meeting minutes
A project stakeholder receives a regular status update for various activities and milestones after they are completed. What role in a RACI matrix has this stakeholder been assigned?
Responsible
Accountable
Consulted
Informed
A meeting has just been conducted on a project where the expectations, goals, and objectives of the project have been explained, including the milestones and timelines of the project. Project sign-off is also likely to occur during this meeting. What type of meeting was this?
Lessons learned
Gate check
Status meeting
Kickoff meeting
Gayle, the project sponsor, has said that the transit project needs to have four working bus lines operating 18 hours a day when the project is complete. Gayle has given which one of the following?
Criteria for approval
Gate check
Deliverable
Lessons learned
Wigit Construction has been asked to erect a building that has two bathrooms, a conference room, and an open space for cubicles. Which of the following do the bathrooms, conference room, and open space all represent?
Deliverables
Constraints
Assumptions
Requirements
Lisa is a contract project manager assisting a government agency that is implementing companywide software. Lisa is operating the project with the belief that executive sponsorship will be strong on the project and that all project team members will be free of other responsibilities. This is an example of which one of the following?
Deliverables
Constraints
Assumptions
Requirements
A government agency has invited bids on a project that must be completed by the end of year, have a mobile application to interface the information, and be credit card compliant. These are all examples of which one of the following?
Deliverables
Constraints
Assumptions
Requirements
In which project phase would an action items list generally be developed?
Discovery/concept preparation
Initiation
Planning
Execution
Closing
The project sponsor has asked that the stakeholders be brought up to speed on project deliverables, schedule, risks, and issues. What is the project sponsor asking for?
Meeting agenda
Status report
Action items
Meeting minutes
Only two senior engineers are available to work on a project, and one of them is already committed to work on another project until the middle of the next quarter. This is an example of which one of the following?
Deliverables
Constraints
Assumptions
Requirements
Assessing the status of the budget, reviewing risks/issues logs, and measuring performance occurs in what project phase?
Discovery/concept preparation
Initiation
Planning
Execution
Closing
The project sponsor receives a phone call letting her know that a major task has been completed successfully and that there were no safety issues to report. Which role has the project sponsor been assigned on this task?
Responsible
Accountable
Consulted
Informed
Stephanie is a project manager and has worked with the key stakeholders to get agreement on the project charter. At the kickoff meeting, she makes sure that all key stakeholders and sponsors sign the project charter. This is an example of which one of the following?
Formal approval
CYA
Gate check
Lessons learned
What are the defining characteristics of a project? (Choose two.)
Has a definitive start and end date
Is assigned to a portfolio
Creates a unique product or service
Is a part of ongoing operational activities
Is part of an organization's strategic plan
A project stakeholder has which of the following responsibilities?
Documentation and administrative support, estimation of task duration, soliciting task status from resources, expertise
Vested interest, providing input and requirements, project steering, expertise
Documentation and administrative support, providing input and requirements, project steering, expertise
Vested interest, providing input and requirements, cross-functional coordination, expertise
What is a work breakdown structure?
A task-oriented decomposition of a project
A deliverable-oriented decomposition of a project
A graphic representation of tasks and their sequence
A high-level outline of milestones on a project
In what organizational structure does a project manager have the most limited authority?
Weak-Matrix
Projectized
Strong-Matrix
Functional
During the Closing phase of the project, what two activities are conducted?
Accept project deliverables and perform quality assurance.
Finalize project work and close all vendor contracts.
Manage stakeholder expectations and close all vendor contracts.
Finalize project work and perform quality assurance.
All the following are ways to determine whether a project is completed EXCEPT:
When the project manager declares the project is complete
When the project is canceled
When it has been determined that the goals and objectives of the project cannot be accomplished
When the objectives are accomplished and stakeholders are satisfied
A start-up company is attempting to compete in an emerging product market. There are constant disruptive technology changes, and the market is shifting in their product tastes. This type of situation would be best served by which of the following?
Agile approach
Projectized environment
Functional environment
Traditional, or waterfall
The Closing processes include all the following EXCEPT:
Archiving of project documents
Release of project members
Review of lessons learned
Monitoring of the risks and issues log
A government agency has certain bureaucratic steps it must meet before it can move forward with payment to a vendor. What kind of dependency does this represent?
Discretionary
External
Internal
Optional
Which of the following project documents are created during the Execution phase? (Choose two.)
Project charter
Communication plan
Issue log
Lessons learned
Action items
The communication plan calls for weekly status email updates, monthly status meetings, and semiannual printed newsletters. This plan is laying out which one of the following?
Criticality factors
Types of communication
Level of report detail
Tailor communication style
The steering committee sent an announcement to the project team letting them know that only changes to time, money, and scope will require executive review from now on. All other approvals can now be granted by the project manager. What type of organizational change was made?
Project plan
Business process
Risk register
CCB
The project sponsor has decided to make a project manager change. Which project-centric document should the incumbent project manager use to get the new project manager up to speed on the project?
Project charter
Action items
Project schedule
Project management plan
Monty cannot remember what the key performance indicators are to help measure success on the product the project team is creating. Where can Monty find this information?
Issue log
Scope statement
Communication plan
Action items
A project manager meets with an upset team member to listen to their concerns. After hearing their concerns, the project manager maintains business as usual and instructs the team member that they must comply with the rules. The team member agrees to start behaving accordingly. This is an example of which of the following?
Forcing
Compromising
Confronting
Smoothing
The list of items that need to be monitored and/or escalated to minimize the impact on the project team is called what?
Issue log
Action items
Risk register
Budget report
The Closing phase of a project serves what critical purpose?
Formal acceptance and turnover to ongoing maintenance and support
Performing governance activities and turnover to ongoing maintenance and support
Formal acceptance and producing deliverables
Performing governance activities and producing deliverables
What is the mechanism used to communicate on the status of the project budget?
Expenditure tracking
Expenditure reporting
Budget baseline
Work breakdown structure
A project manager is having problems with one team member who is being insubordinate. The project manager does not approach the team member and just tries to carry on as business as usual. This is an example of which of the following?
Forcing
Avoiding
Confronting
Smoothing
In a briefing to the CEO, the project team explains that there is a risk that the company's two biggest competitors might merge. The CEO asks about the likelihood that this will happen. What exactly is she asking for?
A probability and impact matrix
The risk impact
The risk probability
The risk register
A project manager listens to the concerns of two team members who are upset with each other. After asking questions, listening, and getting them to talk with each other, the project manager gains agreement on a vested interest for all parties and work resumes. The team members agree to start behaving accordingly. This is an example of which of the following?
Negotiating
Compromising
Confronting
Avoiding
When does an item move from the risk register to the issue log?
As soon as the risk as identified
When the risk is triggered
Never
In the creation of the project plan
Level 1 of the WBS always represents which of the following?
Critical path
Prioritized tasks
Project
Sponsor
Acceptance criteria reviews that are used across the project are known as which of the following?
Critical to quality
Quality gates
Kanban boards
Deliverables
Which role of the project is responsible for working to create the deliverables according to the project schedule?
Project stakeholders
Project team members
Project scheduler
Project coordinator
Which of the following is defined as anything that restricts or forces the actions of the project team?
A requirement
An assumption
A constraint
An influence
A project manager is going to conduct a brainstorming exercise to get a list of potential risks on a project. She invites sponsors, core team members, stakeholders, and SMEs. What is a SME?
Service material extract
Service matter expert
Service material expert
Subject matter expert
The architectural design team has completed the blueprints for a new building and communicates this to the project manager. What type of communication trigger is this?
Task completion
Task initiation
Incident response
Resource changes
When regular project status meetings begin, what elements of the change process should be regularly reviewed? (Choose two.)
Change request log
Risk register
Issue log
Social media
Beau is a project manager who schedules a meeting with subject matter experts to work on activity identification and duration estimation. What triggered this communication?
Milestones
Audit
Scrum retrospective
Project planning
In the development of a project idea, a stakeholder writes down the purpose of the project, what it might cost, and what business value or benefits will be achieved. What is the document being created?
Project description
Business case
Deliverables
Project charter
DewDrops presents their plan to the CEO where they can decrease defects by 25 percent. The CEO wants to see if they can decrease defects by 75 percent and asks the project team to reanalyze the project. What project variable is the CEO asking them to change?
Quality
Funding
Scope
Risk
What is a set of quantifiable measures that an organization uses to gauge progress toward project goals?
RACI
SWOT
KPI
NDA
At the completion of a meeting, the person who was designated as a scribe will type up their notes along with any decisions that were made and any assignments that were handed out. What type of project-centric document is this?
Action items
Meeting agenda
Status report
Meeting minutes
In which of the following documents would you find information regarding the high-level budget and milestones for the project?
Request for information
Scope statement
Project charter
Action items
A project manager is having problems with one team member who is being insubordinate. The project manager approaches the team member and spells out how the behavior is inappropriate and how the team member will behave from now on. This is an example of which one of the following?