Chapter 2
Project Life Cycle Phases (Domain 2.0)

  1. What elements are explained in a business case?
    1. Justification by identifying the organizational benefits
    2. Alternative solutions
    3. Alignment to the strategic plan
    4. All of the above
    5. A, C
  2. What plan determines the information needs of the stakeholders, the format of information delivery, delivery frequency, and the preparer?
    1. Stakeholder analysis plan
    2. Project charter
    3. Human resources plan
    4. Communication plan
  3. The high-level scope definition describes which of the following?
    1. High-level deliverables of the project
    2. Objectives of the project
    3. Reason for the project
    4. All of the above
  4. In what project life cycle phase are the majority of the processes and project documents created?
    1. Discovery/concept preparation
    2. Initiation
    3. Planning
    4. Execution
    5. Closing
  5. Which component of the project charter describes the characteristics of the product created by the project?
    1. Project description
    2. Business case
    3. Deliverables
    4. Quality plan
  6. In what project life cycle phase is the influence of stakeholders the least effective?
    1. Discovery/concept preparation
    2. Initiation
    3. Planning
    4. Execution
    5. Closing
  7. Which conflict resolution technique produces a win-lose result for the parties?
    1. Forcing
    2. Confronting
    3. Avoiding
    4. Attacking
  8. What are the three common constraints found in projects? (Choose three.)
    1. Time
    2. Personnel
    3. Working space
    4. Budget
    5. Inventory
    6. Scope
  9. A road construction project is going to require the company's road paver, a piece of equipment that lays asphalt on roadways, in the next two weeks. The road paver is in use until this Friday in a different city and will require five days to be relocated. This is an example of which type of constraint?
    1. Environment
    2. Scheduling
    3. Scope
    4. Quality
  10. In the determination of the project scope, which of the following constraints need to be factored into the discussion? (Choose two.)
    1. Project manager
    2. Predefined budget
    3. Mandated finish date
    4. Competitive advantage
  11. Chase is a project manager and has released all of the team members from the project, closed vendor contracts, and archived project documents. In what life cycle phase is the project?
    1. Discovery/concept preparation
    2. Initiation
    3. Planning
    4. Execution
    5. Closing
  12. The project charter is prepared and agreed to in which project life cycle phase?
    1. Discovery/concept preparation
    2. Initiation
    3. Planning
    4. Execution
    5. Closing
  13. After the project charter is signed, what meeting is held to introduce the project team and stakeholders as well as outline the goals for the project?
    1. Lessons learned meeting
    2. Project introductory meeting
    3. Kickoff meeting
    4. Team building lunch
  14. Work produced in the high-level risk assessment should be documented in which of the following?
    1. Work breakdown structure
    2. Project charter
    3. Risk register
    4. Quality control plan
  15. The steering committee originally mandated that cost was the most important factor to the project, keeping the project team size lean. As the project drags on, the steering committee shifts and tells the project manager that schedule is the most important factor to the project. This is an example of which type of influence on a project?
    1. Change request
    2. Constraint reprioritization
    3. Scope creep
    4. Interactions between constraints
  16. Resource allocation, including assigned equipment, team members, and money to support a project, occurs in which project phase?
    1. Discovery/concept preparation
    2. Initiation
    3. Planning
    4. Execution
    5. Closing
  17. A project manager is having problems with one team member who is being insubordinate. The project manager approaches the team member to find out what is going on and determines that a change can be made now that the facts are known. This is an example of which of the following?
    1. Forcing
    2. Avoiding
    3. Confronting
    4. Smoothing
  18. Developing the project team involves all the following EXCEPT:
    1. Developing a team that lasts longer than the project
    2. Creating a positive environment for team members
    3. Creating an effective, functioning, and coordinated group
    4. Increasing the team's competency levels
  19. The characteristics of the lower-level WBS include all of the following EXCEPT:
    1. WBS components are a further decomposition of project deliverables.
    2. WBS components should always happen concurrently with determining major deliverables.
    3. WBS components should be tangible and verifiable.
    4. WBS components should be organized in terms of project organization.
  20. A project manager meets with upset team members to listen to their concerns. After hearing their concerns, the project manager makes some of the team members' recommendations in exchange for the team members accepting other rules. This is an example of which of the following?
    1. Forcing
    2. Compromising
    3. Confronting
    4. Smoothing
  21. Which of the following is the best definition of a capital expense, or CapEx?
    1. Money spent on running the business operations of a company
    2. Debt accrued on travel expenses needed to run a business
    3. Money spent on long-term physical or fixed assets used in a business's operations
    4. Debt accrued through the issuing of long-term bonds
  22. Expenditures not expensed directly on a company's income statement and considered an investment are known as which of the following?
    1. CapEx
    2. OpEx
    3. TOR
    4. SOW
  23. Which of the following is the best definition of an operational expense, or OpEx?
    1. Money spent on running the business operations of a company
    2. Debt accrued on travel expenses needed to run a business
    3. Money spent on long-term physical or fixed assets used in a business's operations
    4. Debt accrued through the issuing of long-term bonds
  24. DewDrops has received an invoice from their business partner that asks for the monthly payment for staff time plus travel expenses. Which of the following is the best choice on how to categorize this purchase?
    1. CapEx
    2. OpEx
    3. TOR
    4. SOW
  25. Wigit Construction is wanting to expand their headquarters campus by building a new state-of-the-art facility for its design crew. Which of the following would be the best categorization of this spending?
    1. TOR
    2. OpEx
    3. ROI
    4. CapEx
  26. What does TOR stand for?
    1. Time of reflection
    2. Terms of reconciliation
    3. Terms of reference
    4. Time of reference
  27. Derived from the project scope and charter, what would be included in the terms of reference? (Choose three).
    1. General information
    2. Lessons learned
    3. Objectives/deliverables
    4. Project sign-off
    5. Standards
    6. Ishikawa diagrams
  28. What is a governance gate?
    1. A checkpoint between project phases where approval is obtained to move forward
    2. A checkpoint where quality is checked against a previously established criterion
    3. Checkpoints at the beginning and end of the project only
    4. After a project governor is appointed, unplanned interruptions from this project sponsor
  29. A seller that has passed through a first phase of onboarding through evaluation using a standard criterion to determine a seller's ability to supply a good or service is known as what?
    1. Bidder's conference
    2. Prequalified vendor
    3. Terms of reference
    4. Statement of work
  30. Jazzmyn just created a business to provide service desk support augmentation services. She is interested in her company having greater visibility with larger businesses and government agencies. The goal is to position her company so that they have a better chance of earning work. In her research, she should inquire to see if these companies have which of the following offerings?
    1. Prequalified vendor lists
    2. Terms of reference
    3. Conflict resolution parameters
    4. Scrum retrospective
  31. The calculation of the rate of return for a given investment for a given time period is known as which of the following?
    1. Payback period
    2. Return on investment
    3. Time value of money
    4. Earned value
  32. WigitCom is deliberating whether to go forward with a project to build a new mobile gaming line connected to a popular science fiction franchise. The executive team is concerned about the high cost of this project. What is the best tool the executive team can use to inform the team about the viability of this project?
    1. Earned value
    2. Cost performance index
    3. Present value
    4. Return on investment
  33. What is the formula used to compute a return on investment (ROI) for a project?
    1. Earned value – planned value
    2. [(Financial value – project cost) / project cost] × 100
    3. Earned value / actual cost
    4. Earned value – project cost * 100
  34. An IT company is looking to build a new campus to house development staff as the company continues to grow. The results of the ROI analysis were 35%; should the project proceed?
    1. No, the project will yield a negative return on investment.
    2. Yes, the project will yield a positive return on investment.
    3. No, the project will yield a positive return on investment.
    4. Yes, the project will yield a negative return on investment.
  35. An IT company is looking to build a new campus to house development staff as the company continues to grow. The results of the ROI analysis were –6%; should the project proceed?
    1. No, the project will yield a negative return on investment.
    2. Yes, the project will yield a positive return on investment.
    3. No, the project will yield a positive return on investment.
    4. Yes, the project will yield a negative return on investment.
  36. As a project manager, which plan would you establish to guide the creation of project files, how project documents are filed, where to archive project records, and when to destroy these documents?
    1. Project plan
    2. Records management plan
    3. Project charter
    4. Data capacity plan
  37. Which of the following are the reasons proper management of records is important? (Choose three).
    1. Story estimation
    2. Saving time and effort
    3. Ease of finding information
    4. Protect data from unauthorized access
    5. Branding
    6. Budget reconciliation
  38. An animation studio has decided to use the principle of least privilege with regard to letting people see artifacts on the project. The principle of least privilege only allows access to information or computer systems to those individuals who need that access to complete a task or deliverable. This is an example of which of the following?
    1. Access requirements
    2. Assess stakeholders
    3. Records management
    4. Quality assurance plan
  39. WigitCom is building a revolutionary new gaming platform. A functional manager from the administrative division assigned one of his team members to the project and is curious about the project. They ask this team member about details of the project. To conform to the project's access requirements, what should the project team member say to the manager?
    1. Share all the project details with the functional manager.
    2. Let the manager review all existing project artifacts.
    3. Inform the manager they are unable to share details about the project.
    4. Invite the manager into the secure project space and let them look around.
  40. A team has set guidance that project communication can only take place through the company-issued collaboration platform or through company-issued devices. This is an example of which of the following?
    1. Identify and assess stakeholders
    2. A responsibility assignment matrix
    3. Establish accepted communication channels
    4. Establish communication cadence
  41. The team is now storing all the completed project documentation in a repository to be available for audits and to serve as a guide for similar future projects. Which project life cycle phase is the project in?
    1. Discovery/concept preparation
    2. Initiation
    3. Planning
    4. Execution
    5. Closing
  42. Which of the following activities are not part of the Closing phase of a project? (Choose two).
    1. Develop a transition/release plan
    2. Close contracts
    3. Validate deliverables
    4. Implement organizational change management
    5. Release resources
  43. What does the acronym RACI stand for?
    1. Responsible, accountable, consulted, and informed
    2. Responsibility, authority, consult, and inform
    3. Responsible, authority, consulted, and inform
    4. Responsibility, accountable, consult, and informed
  44. In what project artifact would you find information relating to the quality and availability of resources?
    1. Project schedule
    2. Organization chart
    3. Resource calendar
    4. Risk register
  45. All of the following are examples of project resources EXCEPT:
    1. Team members
    2. Equipment
    3. WBS
    4. Materials
  46. The launch of a new flagship hotel is coming down to the wire. The customer wants to add an additional welcome area to the hotel prior to the grand opening. Which of the following impacts would be true?
    1. The scope of the project has changed but not the schedule, so costs will increase.
    2. The schedule of the project has changed but not the costs, so the scope will change.
    3. The costs of the project have changed but not the scope, so the schedule will change.
    4. This change will not have a project impact due to contingencies.
  47. Where would the following information be found: types of contracts the project will use, authority of the project team, and information on how multiple vendors will be managed?
    1. Budget
    2. Procurement plan
    3. WBS
    4. Detailed risks
  48. Deliverables are an output of which phase?
    1. Discovery/concept preparation
    2. Initiation
    3. Planning
    4. Execution
    5. Closing
  49. When breaking down project deliverables, what is the lowest level that is recorded in a WBS?
    1. Daily work schedules
    2. High-level requirements
    3. Work package
    4. Major milestones
  50. Which of the following are conflict resolution techniques? (Choose two.)
    1. Threatening
    2. Smoothing
    3. Storming
    4. Norming
    5. Negotiating
  51. In what stage of team development do team members begin to confront each other and vie for position and control?
    1. Forming
    2. Storming
    3. Norming
    4. Performing
    5. Adjourning
  52. Where would an organization document the results of their buy versus build analysis?
    1. WBS
    2. Budget
    3. Change management plan
    4. Procurement plan
  53. The following deliverables/activities all occur in the Initiation phase EXCEPT:
    1. Project sign-off
    2. Project charter
    3. Business case
    4. Records management plan
  54. Which of the following project documents are created during the Planning phase of a project? (Choose three.)
    1. Status reports
    2. Communication plan
    3. Transition/release plan
    4. Lessons learned
    5. Project schedule
    6. Action items
  55. What are project requirements?
    1. A measure of the distance traveled on a project
    2. Characteristics of deliverables that must be met
    3. Checkpoints on a project to determine Go/No-Go
    4. Major events in a project used to measure progress
  56. What are critical elements that need to be included in the project schedule?
    1. Define activities, sequence activities, estimate resources, estimate duration
    2. Define activities, budget activities, estimate resources, estimate completion
    3. Budget activities, estimate resources, determine milestones, estimate completion
    4. Develop schedule, determine completion date, check stakeholder assumptions, conduct feasibility assessment
  57. Which of the following is the sprint planning meeting used to do?
    1. Get a head start on the work needed for the project.
    2. Prepare the project charter and kickoff meeting.
    3. Set a realistic backlog of items completed during this iteration.
    4. Set the communication and quality plans for the project.
  58. The preliminary scope statement should be included in which project document?
    1. Communication plan
    2. Project schedule
    3. Project charter
    4. Lessons learned
  59. Which of the following is the main activity of the Execution life cycle phase?
    1. Performance measuring and reporting
    2. Creating and verifying deliverables
    3. Key stakeholder identification
    4. Determining needed project resources
  60. What does the acronym RASI stand for?
    1. Responsible, authority, superior, and inform
    2. Responsibility, accountable, support, and informed
    3. Responsible, accountable, superior, and inform
    4. Responsibility, authority, support, and inform
  61. You would expect the WBS dictionary to contain all of the following information EXCEPT:
    1. Explanations of team members' roles and responsibilities
    2. Description of the work of the component
    3. Quality requirements
    4. Required resources
  62. Even though the project scope statement has been approved, the customer has routinely asked for more features to be added to the product, causing the due date and resources to be adjusted consistently. This is an example of which type of influence?
    1. Change request
    2. Constraint reprioritization
    3. Schedule constraint
    4. Scope creep
  63. A scope management plan contains which of the following elements? (Choose three.)
    1. Process for creating the schedule
    2. Process for creating the scope statement
    3. Definition of how the deliverables will be validated
    4. Process for creating, maintaining, and approving the WBS
    5. Process for creating the budget
  64. In an Agile methodology, what is a user story?
    1. Key information about stakeholders and their jobs
    2. Short stories about someone using the product or service
    3. Customer survey results after product release
    4. Visual representation of product burndown
  65. When evaluating the project life cycle phases, in which phase will project costs be the highest?
    1. Discovery/concept preparation
    2. Initiation
    3. Planning
    4. Execution
    5. Closing
  66. What part of a project request defines the reason for the project, the deliverables at a high level, and the project objectives?
    1. Work breakdown structure
    2. High-level risks
    3. Business case
    4. Preliminary scope statement
  67. A high-level or preliminary risk assessment includes all the following EXCEPT:
    1. Risk identification and rolled-up (or categorized) work-task groups
    2. Cost–benefit analysis weighing relative risks to potential gains
    3. High-level responses to mitigate impact
    4. Risk identification of all potential project alternatives
  68. The project team has completed all the deliverables for the project. They have meetings scheduled to begin the handoff from the project team to the ongoing operations team. In what project life cycle phase is the project at this point?
    1. Discovery/concept preparation
    2. Initiation
    3. Planning
    4. Execution
    5. Closing
  69. Asking questions such as “Does a task have multiple dependencies?” or “Does the task utilize new or unfamiliar technology?” is a step in which process?
    1. Quality assurance
    2. Risk identification
    3. Building the project charter
    4. Building the project schedule
  70. In what stage of team development do things begin to calm down because the team members become more comfortable with one another?
    1. Forming
    2. Storming
    3. Norming
    4. Performing
    5. Adjourning
  71. Which of the following are ways to organize the WBS? (Choose three.)
    1. Critical path
    2. Subprojects
    3. Project phases
    4. Prioritized by risk
    5. Major deliverables
  72. A project assumption can best be described as which of the following?
    1. Internal or external factors affecting the project team
    2. Factors that restrict the project
    3. Factors considered to be true for planning purposes
    4. Factors considered to be true for control purposes
  73. How does a high-level scope definition help the planning of a project?
    1. It creates a shared understanding of what is included and excluded from the project.
    2. It sets exactly what a product or service will do.
    3. It is so high level that it ensures that multiple changes can be accommodated by the project.
    4. It helps to shift the blame to the project sponsor if the project is unsuccessful.
  74. A project manager meets with team members who are upset. They discuss areas where there is agreement with each other and the situation. Work then resumes on the project. This is an example of which of the following?
    1. Forcing
    2. Avoiding
    3. Confronting
    4. Smoothing
  75. All of the following are created during the Planning phase of a project EXCEPT:
    1. Project schedule
    2. Communication plan
    3. Lessons learned
    4. Change management plan
  76. Mitch is a project manager working in the Planning phase of the project. After completing a skills matrix to understand what kind of talent the project will need, he is screening the résumés of talent already employed by the company. What activity is Mitch performing at this stage of the project?
    1. Team building
    2. Team selection
    3. Conflict resolution
    4. Trust building
  77. Wigit Construction has been using a steamroller to repave a road. A different project finishes early with its paving machine and sends it to the first project to complete the work faster. What type of project change does this represent?
    1. Resource change
    2. Timeline change
    3. Requirements change
    4. Quality change
  78. What is the project artifact that breaks down resources by category and type?
    1. Resource breakdown structure
    2. Organizational breakdown structure
    3. Equipment breakdown structure
    4. Work breakdown structure
  79. When the schedule slips on a project because the work is taking longer than planned, what type of common project change does this represent?
    1. Risk event
    2. Requirements change
    3. Funding change
    4. Timeline change
  80. What are major accomplishments of the project or key events known as?
    1. Milestones
    2. Deliverables
    3. Requirements
    4. Risks
  81. WigitCom has a key programmer who must leave the project due to a family emergency. The project manager has been able to find another individual who has the experience and skills to take over, and that person is added to the project. This type of communication trigger is known as which one of the following?
    1. Project planning
    2. Resource changes
    3. Incident response
    4. Stakeholder changes
  82. Among the following, who would be the target audience that should be notified that a milestone has been completed? (Choose three.)
    1. Project sponsor
    2. Auditors
    3. Project team
    4. Product end users
    5. Steering committee
    6. Shareholders
  83. In the creation of a work breakdown structure, the project managers ask to see the OBS as an input to creating the document. What is an OBS?
    1. Office of business structure
    2. Operational business support
    3. Organizational breakdown structure
    4. Office breakdown structure
  84. In which project life cycle phase would you develop a transition or release plan?
    1. Discovery/concept preparation
    2. Initiation
    3. Planning
    4. Execution
    5. Closing
  85. WigitCom has a project underway to modernize its network infrastructure. There are new equipment and standards the network team will need to follow once the cutover is complete. The project team is working to design the knowledge transfer and skills development for the network team once the project is complete. Which activity of the transition/release plan is being developed?
    1. Operations training
    2. Operations handoff
    3. Operations readiness
    4. Skills matrix
  86. The team is working on the checklist and activities needed to take a project from development into production. This can include communication, cutover of equipment, promoting code to production, and shutting down the replaced equipment. What part of the transition/release plan is being developed?
    1. Operational training
    2. Go live
    3. Operations handoff
    4. Scrum retrospective
  87. DewDrops has been asked to augment a project to develop a new mobile app with outside resources. Once they have selected and onboarded the additional team members, there is a series of training on expectations of the resource management plan, expense, and time reporting, as well as coding standards that will be followed. This is an example of which of the following?
    1. Operational training
    2. Operational handoff
    3. Define access requirements
    4. Train project team members
  88. When assessing the resource pool of available talent for a project, what is the purpose of conducting a preliminary procurement needs assessment?
    1. Determine which staff resources can be fired.
    2. Determine options available to augment project staff with needed skills.
    3. Determine the work backlog for the project.
    4. Determine the solution design by selecting a vendor.
  89. The Wigit Construction project manager is meeting with new owners of a residential home being constructed. The new owners identify the house must be east facing, have four bedrooms, three bathrooms, a two-car garage, and a fenced-in backyard for the family's dog. What element of the project charter is being developed here?
    1. Establish the ROI of building a house
    2. Project objectives
    3. Success criteria
    4. Preliminary scope statement
  90. A project is going to develop new intellectual property for a company that will give it a competitive advantage in the market. The team in considering moving the project work to a secure location that will only allow entry to those with an authorized entry badge. This is an example of which of the following?
    1. Responsibility assignment matrix
    2. Baselines and milestones
    3. Solution design
    4. Access requirements
  91. As a new project is being stood up, the stakeholders and project manager review a feasibility assessment that was conducted on the project idea, review the project management library for similar projects the company has attempted, and review the company's budget and staffing plan for the year. Which activity of the Initiation phase is occurring in this scenario?
    1. Identify stakeholders
    2. Review existing artifacts
    3. Perform an initial risk assessment
    4. Determine solution design
  92. WigitCom is developing a complex new enterprise software platform that will need to be able to be installed on multiple different operating systems and use different browsers. They outline the steps needed for testing in each of the unique environments, which staff will perform the testing, what steps the developers will need to take to meet standards, and how they will keep track of software versions. Which Planning life cycle phase activity are these tasks supporting?
    1. Review existing artifacts
    2. Identify stakeholders
    3. Develop a quality assurance plan
    4. Determine solution design
  93. When developing a transition plan/release plan, which of the following are the appropriate target audiences for the plan(s)?
    1. Project team only
    2. Internal audience
    3. External audience
    4. Both B and C
    5. Both A and B
  94. A company is implementing a new enterprise resource planning tool that will allow great visibility of financial data as long as the workforce moves away from existing work processes and tools. The project team is working on a plan that will introduce training to the appropriate stakeholders, follow up at intervals after the product cutover, communicate issues and lessons learned, and develop knowledge bases for self-service. These are all elements of which part of the Execution phase?
    1. Organizational change management
    2. Project change management
    3. Organizational standards
    4. Gate reviews
  95. DewDrops has contracted with I'm Here for You consulting to provide programming services in the development of a new product. Code turned over to the DewDrops team does not follow the programming standards need for product. The project manager rejects the submission and directs the consultants to correct their defects. This is an example of which of the following?
    1. Obtain project sign-off
    2. Conduct gate reviews
    3. Organizational adoption
    4. Enforce vendor rules of engagement
  96. Ron in purchasing needs you to create an SOW prior to releasing an RFP. What does SOW stand for?
    1. Service of workforce
    2. Statement of work
    3. Statement of workforce
    4. Support of work
  97. Beth has been charged with gathering information from suppliers to have them bid on specific products or services. What is the appropriate procurement vehicle for this activity?
    1. RFI
    2. Sole source
    3. RFP
    4. RFQ
  98. What are the three types of estimates used in three-point estimates?
    1. Fastest-Schedule, Least Resources, Most Desirable
    2. Fastest-Schedule, Optimistic, Most Desirable
    3. Most Likely, Least Resources, Fastest Schedule
    4. Most Likely, Optimistic, and Pessimistic
  99. A key stakeholder, Don, is very detail-oriented and likes to do deep dives on the status of projects. He has asked for a highly detailed status report to be emailed to him weekly so that he can stay informed about the project. Which of the following specific stakeholder communication requirements is he asking for? (Choose two.)
    1. Frequency
    2. Level of report detail
    3. Confidentially constraints
    4. Criticality factors
  100. WigitCom is going to experience a delay in a project because a key programmer is going to be out on emergency leave. What type of communication trigger does this represent?
    1. Incident response
    2. Business continuity response
    3. Schedule change
    4. Gate review
  101. Joyce is an executive who is not a big user of technology, and she has asked to receive all updates verbally rather than through email. This stakeholder's communication requirement is which one of the following?
    1. Frequency
    2. Level of report detail
    3. Confidentiality constraints
    4. Types of communication
  102. Chuck is the project manager for a project, and he needs a specialized piece of heavy equipment so that he can get work scheduled. Which project artifact should Chuck look to when checking availability?
    1. Project charter
    2. Resource calendar
    3. Project schedule
    4. Project calendar
  103. The situation where the project team is stuck on the last piece of work, which prevents the project from completing, is known as which one of the following?
    1. Pareto diagram
    2. The 95 percent phenomenon
    3. IRR
    4. The 80/20 rule
  104. The practice of documenting who updated a document when and with what information is known as which one of the following?
    1. Progressive elaboration
    2. Validation
    3. Documentation
    4. Version control
  105. What is the entity that reviews change requests, evaluates impacts, and ultimately approves, denies, or defers the request?
    1. CAB
    2. CCB
    3. NDA
    4. MOU
  106. A contractor needs to ensure that the subcontractor on the project fulfills the expectations of the customer and wants to create SLAs with the subcontractor. What is an SLA?
    1. Service-level agreement
    2. Statement logistical alignment
    3. Support-level agreement
    4. Service-level assignment
  107. Who is the target audience and what is the rationale behind conducting a gate review?
    1. Project manager, to ensure resource availability
    2. Project sponsor, to see if they picked a good project
    3. Project team, to find out what they are doing wrong
    4. Project governance, to ensure accountability and objective alignment
  108. DewDrops's project manager has assembled the project team together to review the proposed project schedule and receive feedback on the feasibility of the schedule. What was the trigger for this communication?
    1. Risk register updates
    2. Project change
    3. Project planning
    4. Schedule changes
  109. During a project to replace a telephone switch, the project team discovers that one piece of equipment is faulty and a new router will need to be configured. The project manager prepares an email to the organization saying the outage will be extended by an hour to deal with the faulty equipment. What was the trigger for this communication?
    1. Task initiation
    2. Task completion
    3. Project change
    4. Schedule change
  110. A key stakeholder has considered a project and discovered a new risk that was not previously identified. The project manager shares this information with the appropriate stakeholders, including the project team. What was the trigger for this communication?
    1. Project change
    2. Risk register update
    3. Milestone
    4. Task completion
  111. When a project manager is working on the creation of artifacts like the scope, budget, and schedule of a project, what type of communication trigger does this represent?
    1. Audit
    2. Project planning
    3. Project change
    4. Milestones
  112. A project has fallen behind schedule, and the project manager has decided to have team members work 10 hours of overtime each week instead of bringing in new team members. This is an example of which one of the following?
    1. Crashing
    2. Risk avoidance
    3. Fast tracking
    4. Critical path method
  113. Molly is a key stakeholder on a project. She wants a weekly summary every Friday on the project's progress. An urgent issue comes up on Tuesday that could significantly delay the entire project unless a decision is made quickly. What two factors conflict with each other in this scenario?
    1. Intraorganizational differences
    2. Criticality factors
    3. Tailor the method based on the content of the message
    4. Personal preferences
  114. Devdan received a file from the project manager to review. When he is finished, he saves the document with his initials at the end of the filename and emails it back to the project manager. Adding his initials at the end is a form of which one of the following?
    1. Change requests
    2. Risk response plan
    3. Progressive elaboration
    4. Version control
  115. The original project plan for the construction of a building called the facility to be 95 percent defect free by the end of the project. The customer wants few hassles after taking ownership of the building, and this changes to 98 percent defect free. What type of project change does this represent?
    1. Scope
    2. Risk
    3. Timeline
    4. Quality
  116. The project manager just completed a meeting with the steering committee and announces to the team that the project can move forward. Which of the following initiated the communication?
    1. Gate reviews
    2. Resource changes
    3. Business continuity response
    4. Milestones
  117. Ralph is the project manager for the opening of a new ice cream parlor. The owner is always asking for status updates from Ralph and pushes Ralph to finish with a quality store that is on time and on budget. Which role in a RACI matrix would Ralph hold for the entire project?
    1. Responsible
    2. Accountable
    3. Consulted
    4. Informed
  118. Mark submits a purchase requisition to his company's procurement section. He must wait for a PO to be cut in order for the vendor to begin work. What is a PO?
    1. Planned objective
    2. Purchase office
    3. Purchase order
    4. Planned order
  119. During a weekly project meeting, there is a list kept of any assignments that are handed out during the meeting. What type of project document is this?
    1. Issue log
    2. Action items
    3. Meeting minutes
    4. Communication plan
  120. The project's sponsor is reviewing a communication for the project manager. In the document, she reads that the project is on budget, but there was a delay in getting materials from a supplier since the last communication.

    Which project document is she reading?

    1. Status report
    2. Scope statement
    3. Risk register
    4. Scrum retrospective
  121. The project schedule contains all the following elements EXCEPT:
    1. Activity start and finish dates
    2. Activity duration
    3. Activity assignments to resources
    4. Authorization for the project to begin
  122. Which of the following are a means of communicating the current conditions of a project? (Choose three.)
    1. Dashboard information
    2. Status report
    3. Meeting minutes
    4. Meeting agenda
    5. Communication plan
    6. Project charter
  123. When a company is interested in procuring a commodity or service, they conduct a bidding process where suppliers submit business proposals. What is this process known as?
    1. RFI
    2. Sole source
    3. RFP
    4. RFQ
  124. Susan is working on a project, and she is the lone specialist assigned to complete a deliverable on a task. She will do the work to complete the assignment, and she is the person who must answer for the correct and thorough completion of the deliverable. Which two participation types of a RACI matrix has she been assigned? (Choose two.)
    1. Responsible
    2. Accountable
    3. Consulted
    4. Informed
  125. At the product launch of a new service, the project team gathers at a local restaurant to celebrate and honor the work they have done. The project sponsor surprises the team members by giving each one a $200 gift card and thanks them for a job well done. The activity of rewarding and celebration typically occurs in which project life cycle phase?
    1. Discovery/concept preparation
    2. Initiation
    3. Planning
    4. Execution
    5. Closing
  126. As a project comes to an end, what are two important activities to conduct with project team members?
    1. Monitor performance.
    2. Give performance feedback.
    3. Release team members to their function.
    4. Ensure project adoption.
  127. As work activities conclude, what important step should be performed as team members are released from the project?
    1. Remove physical and digital access.
    2. Sell equipment bought for the project.
    3. Invoice customers for the project team's time.
    4. Train project team members.
  128. Why is it important to collect feedback from stakeholders at the conclusion of project activities? (Choose two).
    1. It is a formality of the project closeout.
    2. To tell the stakeholders what a great job was done.
    3. To see if the stakeholders' needs were meet by the project.
    4. To find opportunities for improvement for future projects.
  129. Why is it important to validate deliverables when a project starts to conclude?
    1. To confirm the project has satisfied the objectives
    2. To ensure the quality of the deliverables is acceptable
    3. To verify timeliness and completeness to pay a vendor
    4. All of the above
    5. A and C only
  130. As a project concludes, the project manager meets with the project team to review expenditures for the project and signs off on the project budget. This is known as which of the following?
    1. Return on investment analysis
    2. Updating the project budget
    3. Current state analysis
    4. Budget reconciliation
  131. All of the following are information-gathering techniques used in project management EXCEPT:
    1. Brainstorming
    2. Delphi technique
    3. Gantt chart
    4. Root cause analysis
  132. The project manager writes a report, one of the final artifacts created, detailing the status of turnover to production, status of all contracts/purchase orders, total spend on the project, and the release of the resources back to their functional jobs. What is this report called?
    1. Budget reconciliation report
    2. Final project charter
    3. Project closeout report
    4. Update scope statement
  133. The project sponsor has been away on a business trip overseas. Her first day back, she finds the project manager to learn the status of the project since she has been away. The project manager develops a quick report and stops by to fill her in. What type of reporting is this known as?
    1. Team touchpoints
    2. Ad hoc reporting
    3. Overall progress reporting
    4. External status reporting
  134. Robert is a project manager working on an ERP implementation for a local municipality. He sets a weekly team meeting to review progress on assigned deliverables. What type of tracking tool is this known as?
    1. Team touchpoints
    2. Risk reporting
    3. Gap analysis
    4. Ad hoc reporting
  135. The project steering committee wants a monthly report that identifies milestones, schedule and budget updates, risks and issues affecting the project, and any personnel issues. What type of report is the steering committee asking for?
    1. Team touchpoints
    2. Overall progress reporting
    3. External status reporting
    4. Gap analysis
  136. The DewDrops board of directors asks for quarterly reports from all their projects over a specific dollar amount. The project manager is asked to attend the meeting and give an update on a new datacenter being constructed. What type of reporting does this represent?
    1. External status reporting
    2. Overall progress reporting
    3. Ad hoc reporting
    4. Risk reporting
  137. A contract employee has been brought on to help document the network architecture for DewDrops. Bruce notices this employee has missed several key meetings and he is still waiting for a weekly status update on the work he has performed. He reaches out to the company to inform them of these challenges. What is this an example of?
    1. External status reporting
    2. Validation of deliverables
    3. Monitoring performance
    4. Collecting feedback from stakeholders
  138. In which project life cycle phase would the brainstorming, evaluation, and impact of risk be assessed?
    1. Discovery/concept preparation
    2. Initiation
    3. Planning
    4. Execution
    5. Closing
  139. Nathan is working on a project status report. He is currently tracking where the project is from a schedule and budget perspective and then making a comparison against the original baselines. What type of tracking is Nathan performing?
    1. Team touchpoints
    2. Risk reporting
    3. Overall progress reporting
    4. Gap analysis
  140. Gabriel is compiling the impact and probability of known project threats, including identification of active and new threats and opportunities. What type of reporting is he creating?
    1. Risk reporting
    2. Risk planning
    3. Threat identification
    4. Issues reporting
  141. The project team believes they have completed all of the activities and deliverables in the Execution phase. They meet with the project steering committee to review progress, deliverables, and the scope of the project. What type of review is taking place?
    1. Overall progress reporting
    2. Risk reporting
    3. Phase gate review
    4. Gap analysis
  142. A sprint backlog is composed of which of the following? (Choose three.)
    1. Sprint goal
    2. Gate review
    3. Run charts
    4. Product backlog items
    5. Milestone chart
    6. Action plan
  143. All of the following are examples of categories that might be included in a resource breakdown structure EXCEPT:
    1. External
    2. Project management
    3. Organizational
    4. Probability and impact
  144. What is a RACI matrix used for?
    1. Determining key performance indicators
    2. Identifying roles and responsibilities
    3. Analyzing risk at a moment in time
    4. Presenting status via a dashboard
  145. A subject matter expert who is not directly working on a project receives a phone call to get her opinion on two options facing the team. Which role in a RACI matrix has this stakeholder been assigned?
    1. Responsible
    2. Accountable
    3. Consulted
    4. Informed
  146. A government agency has hired a firm to perform work on its sewer system. As a part of the RFP, the agency requires the successful vendor to carry insurance for errors and omissions. What type of risk strategy is this?
    1. Accept, negative risk strategy
    2. Exploit, positive risk strategy
    3. Share, positive risk strategy
    4. Transfer, negative risk strategy
  147. Meghan is a project manager. A team member reported to her an inappropriate and unprofessional interaction with a project team member on a different team. Meghan is unsure to whom this person reports. Which project document would help her find the correct person to whom to escalate this issue?
    1. RACI matrix
    2. Request for proposal
    3. Organizational chart
    4. Issue log
  148. The communication plan contains all of the following components EXCEPT:
    1. Stakeholder information needs
    2. When information should be distributed
    3. Report on status of deliverables and schedule
    4. How information will be delivered
  149. When creating a RACI matrix, how many different positions can/must have the role of accountable?
    1. Zero
    2. One
    3. Two
    4. Three
  150. Which project plan sets how information will be shared on the project, what the frequency level is with which it will be shared, and with whom it will be shared?
    1. Meeting agenda
    2. Action items
    3. Project charter
    4. Communication plan
  151. Scott is a board director for a nonprofit, and he is looking for an update on the financial aspects of a new project that the organization is attempting. Which document would help bring Scott up to speed on current conditions of the project?
    1. Issue log
    2. Project management plan
    3. SWOT analysis
    4. Status report
  152. WigitCom has just completed the prototype for a new application and has received user acceptance of the design. This is an example of which one of the following?
    1. Gate check
    2. Milestone
    3. Deliverable
    4. Lessons learned
  153. When creating a RACI matrix, what does it mean to be assigned an “R” for Responsible?
    1. The one who is ultimately answerable for the correct and thorough completion of the assignment
    2. Those whose opinions are needed before work or a decision is undertaken
    3. Those who do the work needed to complete the task or deliverable
    4. Those who are kept up-to-date when work or a decision is completed
  154. In which project phase would an issue log generally be developed?
    1. Discovery/concept preparation
    2. Initiation
    3. Planning
    4. Execution
    5. Closing
  155. Gerry is a new project manager in a company, and he has been told that this project must go through checkpoints between phases of the project with a steering committee. What is the name for these checkpoints?
    1. Lessons learned
    2. Scrum introspective
    3. Governance gates
    4. Kickoff meetings
  156. At the conclusion of a defined work period, Yolanda got the project team together to figure out what went well, what didn't go well, and what improvements could be made. What type of meeting was this?
    1. Scrum introspective
    2. Product backlog
    3. Daily Scrum
    4. Kickoff meeting
  157. There is a question about a project decision that was made at a gathering earlier in a project. Where should the project manager look to help recall the decision and the circumstances that were discussed?
    1. Meeting agenda
    2. Project charter
    3. Action items list
    4. Meeting minutes
  158. A project stakeholder receives a regular status update for various activities and milestones after they are completed. What role in a RACI matrix has this stakeholder been assigned?
    1. Responsible
    2. Accountable
    3. Consulted
    4. Informed
  159. A meeting has just been conducted on a project where the expectations, goals, and objectives of the project have been explained, including the milestones and timelines of the project. Project sign-off is also likely to occur during this meeting. What type of meeting was this?
    1. Lessons learned
    2. Gate check
    3. Status meeting
    4. Kickoff meeting
  160. Gayle, the project sponsor, has said that the transit project needs to have four working bus lines operating 18 hours a day when the project is complete. Gayle has given which one of the following?
    1. Criteria for approval
    2. Gate check
    3. Deliverable
    4. Lessons learned
  161. Wigit Construction has been asked to erect a building that has two bathrooms, a conference room, and an open space for cubicles. Which of the following do the bathrooms, conference room, and open space all represent?
    1. Deliverables
    2. Constraints
    3. Assumptions
    4. Requirements
  162. Lisa is a contract project manager assisting a government agency that is implementing companywide software. Lisa is operating the project with the belief that executive sponsorship will be strong on the project and that all project team members will be free of other responsibilities. This is an example of which one of the following?
    1. Deliverables
    2. Constraints
    3. Assumptions
    4. Requirements
  163. A government agency has invited bids on a project that must be completed by the end of year, have a mobile application to interface the information, and be credit card compliant. These are all examples of which one of the following?
    1. Deliverables
    2. Constraints
    3. Assumptions
    4. Requirements
  164. In which project phase would an action items list generally be developed?
    1. Discovery/concept preparation
    2. Initiation
    3. Planning
    4. Execution
    5. Closing
  165. The project sponsor has asked that the stakeholders be brought up to speed on project deliverables, schedule, risks, and issues. What is the project sponsor asking for?
    1. Meeting agenda
    2. Status report
    3. Action items
    4. Meeting minutes
  166. Only two senior engineers are available to work on a project, and one of them is already committed to work on another project until the middle of the next quarter. This is an example of which one of the following?
    1. Deliverables
    2. Constraints
    3. Assumptions
    4. Requirements
  167. Assessing the status of the budget, reviewing risks/issues logs, and measuring performance occurs in what project phase?
    1. Discovery/concept preparation
    2. Initiation
    3. Planning
    4. Execution
    5. Closing
  168. The project sponsor receives a phone call letting her know that a major task has been completed successfully and that there were no safety issues to report. Which role has the project sponsor been assigned on this task?
    1. Responsible
    2. Accountable
    3. Consulted
    4. Informed
  169. Stephanie is a project manager and has worked with the key stakeholders to get agreement on the project charter. At the kickoff meeting, she makes sure that all key stakeholders and sponsors sign the project charter. This is an example of which one of the following?
    1. Formal approval
    2. CYA
    3. Gate check
    4. Lessons learned
  170. What are the defining characteristics of a project? (Choose two.)
    1. Has a definitive start and end date
    2. Is assigned to a portfolio
    3. Creates a unique product or service
    4. Is a part of ongoing operational activities
    5. Is part of an organization's strategic plan
  171. A project stakeholder has which of the following responsibilities?
    1. Documentation and administrative support, estimation of task duration, soliciting task status from resources, expertise
    2. Vested interest, providing input and requirements, project steering, expertise
    3. Documentation and administrative support, providing input and requirements, project steering, expertise
    4. Vested interest, providing input and requirements, cross-functional coordination, expertise
  172. What is a work breakdown structure?
    1. A task-oriented decomposition of a project
    2. A deliverable-oriented decomposition of a project
    3. A graphic representation of tasks and their sequence
    4. A high-level outline of milestones on a project
  173. In what organizational structure does a project manager have the most limited authority?
    1. Weak-Matrix
    2. Projectized
    3. Strong-Matrix
    4. Functional
  174. During the Closing phase of the project, what two activities are conducted?
    1. Accept project deliverables and perform quality assurance.
    2. Finalize project work and close all vendor contracts.
    3. Manage stakeholder expectations and close all vendor contracts.
    4. Finalize project work and perform quality assurance.
  175. All the following are ways to determine whether a project is completed EXCEPT:
    1. When the project manager declares the project is complete
    2. When the project is canceled
    3. When it has been determined that the goals and objectives of the project cannot be accomplished
    4. When the objectives are accomplished and stakeholders are satisfied
  176. A start-up company is attempting to compete in an emerging product market. There are constant disruptive technology changes, and the market is shifting in their product tastes. This type of situation would be best served by which of the following?
    1. Agile approach
    2. Projectized environment
    3. Functional environment
    4. Traditional, or waterfall
  177. The Closing processes include all the following EXCEPT:
    1. Archiving of project documents
    2. Release of project members
    3. Review of lessons learned
    4. Monitoring of the risks and issues log
  178. A government agency has certain bureaucratic steps it must meet before it can move forward with payment to a vendor. What kind of dependency does this represent?
    1. Discretionary
    2. External
    3. Internal
    4. Optional
  179. Which of the following project documents are created during the Execution phase? (Choose two.)
    1. Project charter
    2. Communication plan
    3. Issue log
    4. Lessons learned
    5. Action items
  180. The communication plan calls for weekly status email updates, monthly status meetings, and semiannual printed newsletters. This plan is laying out which one of the following?
    1. Criticality factors
    2. Types of communication
    3. Level of report detail
    4. Tailor communication style
  181. The steering committee sent an announcement to the project team letting them know that only changes to time, money, and scope will require executive review from now on. All other approvals can now be granted by the project manager. What type of organizational change was made?
    1. Project plan
    2. Business process
    3. Risk register
    4. CCB
  182. The project sponsor has decided to make a project manager change. Which project-centric document should the incumbent project manager use to get the new project manager up to speed on the project?
    1. Project charter
    2. Action items
    3. Project schedule
    4. Project management plan
  183. Monty cannot remember what the key performance indicators are to help measure success on the product the project team is creating. Where can Monty find this information?
    1. Issue log
    2. Scope statement
    3. Communication plan
    4. Action items
  184. A project manager meets with an upset team member to listen to their concerns. After hearing their concerns, the project manager maintains business as usual and instructs the team member that they must comply with the rules. The team member agrees to start behaving accordingly. This is an example of which of the following?
    1. Forcing
    2. Compromising
    3. Confronting
    4. Smoothing
  185. The list of items that need to be monitored and/or escalated to minimize the impact on the project team is called what?
    1. Issue log
    2. Action items
    3. Risk register
    4. Budget report
  186. The Closing phase of a project serves what critical purpose?
    1. Formal acceptance and turnover to ongoing maintenance and support
    2. Performing governance activities and turnover to ongoing maintenance and support
    3. Formal acceptance and producing deliverables
    4. Performing governance activities and producing deliverables
  187. What is the mechanism used to communicate on the status of the project budget?
    1. Expenditure tracking
    2. Expenditure reporting
    3. Budget baseline
    4. Work breakdown structure
  188. A project manager is having problems with one team member who is being insubordinate. The project manager does not approach the team member and just tries to carry on as business as usual. This is an example of which of the following?
    1. Forcing
    2. Avoiding
    3. Confronting
    4. Smoothing
  189. In a briefing to the CEO, the project team explains that there is a risk that the company's two biggest competitors might merge. The CEO asks about the likelihood that this will happen. What exactly is she asking for?
    1. A probability and impact matrix
    2. The risk impact
    3. The risk probability
    4. The risk register
  190. A project manager listens to the concerns of two team members who are upset with each other. After asking questions, listening, and getting them to talk with each other, the project manager gains agreement on a vested interest for all parties and work resumes. The team members agree to start behaving accordingly. This is an example of which of the following?
    1. Negotiating
    2. Compromising
    3. Confronting
    4. Avoiding
  191. When does an item move from the risk register to the issue log?
    1. As soon as the risk as identified
    2. When the risk is triggered
    3. Never
    4. In the creation of the project plan
  192. Level 1 of the WBS always represents which of the following?
    1. Critical path
    2. Prioritized tasks
    3. Project
    4. Sponsor
  193. Acceptance criteria reviews that are used across the project are known as which of the following?
    1. Critical to quality
    2. Quality gates
    3. Kanban boards
    4. Deliverables
  194. Which role of the project is responsible for working to create the deliverables according to the project schedule?
    1. Project stakeholders
    2. Project team members
    3. Project scheduler
    4. Project coordinator
  195. Which of the following is defined as anything that restricts or forces the actions of the project team?
    1. A requirement
    2. An assumption
    3. A constraint
    4. An influence
  196. A project manager is going to conduct a brainstorming exercise to get a list of potential risks on a project. She invites sponsors, core team members, stakeholders, and SMEs. What is a SME?
    1. Service material extract
    2. Service matter expert
    3. Service material expert
    4. Subject matter expert
  197. The architectural design team has completed the blueprints for a new building and communicates this to the project manager. What type of communication trigger is this?
    1. Task completion
    2. Task initiation
    3. Incident response
    4. Resource changes
  198. When regular project status meetings begin, what elements of the change process should be regularly reviewed? (Choose two.)
    1. Change request log
    2. Risk register
    3. Issue log
    4. Social media
  199. Beau is a project manager who schedules a meeting with subject matter experts to work on activity identification and duration estimation. What triggered this communication?
    1. Milestones
    2. Audit
    3. Scrum retrospective
    4. Project planning
  200. In the development of a project idea, a stakeholder writes down the purpose of the project, what it might cost, and what business value or benefits will be achieved. What is the document being created?
    1. Project description
    2. Business case
    3. Deliverables
    4. Project charter
  201. DewDrops presents their plan to the CEO where they can decrease defects by 25 percent. The CEO wants to see if they can decrease defects by 75 percent and asks the project team to reanalyze the project. What project variable is the CEO asking them to change?
    1. Quality
    2. Funding
    3. Scope
    4. Risk
  202. What is a set of quantifiable measures that an organization uses to gauge progress toward project goals?
    1. RACI
    2. SWOT
    3. KPI
    4. NDA
  203. At the completion of a meeting, the person who was designated as a scribe will type up their notes along with any decisions that were made and any assignments that were handed out. What type of project-centric document is this?
    1. Action items
    2. Meeting agenda
    3. Status report
    4. Meeting minutes
  204. In which of the following documents would you find information regarding the high-level budget and milestones for the project?
    1. Request for information
    2. Scope statement
    3. Project charter
    4. Action items
  205. A project manager is having problems with one team member who is being insubordinate. The project manager approaches the team member and spells out how the behavior is inappropriate and how the team member will behave from now on. This is an example of which one of the following?
    1. Forcing
    2. Avoiding
    3. Confronting
    4. Smoothing
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