About the Author

Mike Harwood (MCSE, A+, Network+, Server+, Linux+) has more than 14 years experience in information technology and related fields. He has held a number of roles in the IT field including network administrator, instructor, technical writer, website designer, consultant, and online marketing strategist. Mike has been a regular on-air technology contributor for CBC radio and has coauthored numerous computer books, including the Network+ Exam Cram published by Pearson.