1. The Foundation for Coaching
Operating Principles of Coaching
Language, Observation, and Assessment
Model One: Five Elements Model
Model Two: Domains of Competence
Model Three: Components of Satisfaction and Effectiveness
Applications of the Models to Our Case
Conversation for Possibilities
Type One: Single Conversations
Type Two: Several Conversations
11. Getting in Condition for Change
Assessing the Client’s Readiness
12. Track Two: Working with Ourselves
Self-Development Process for Coaches: Skills and Qualities