348 ◾ Jon Atle Gulla et al.
13.1 Introduction
Web search applications today are crucial for the ecient management and exploi-
tation of information on the Internet. People use searches to nd web sites of com-
panies or services and check on items from tonight’s movies to recommendations
on books and products. A study by Kumar and Tomkins (2009) revealed that 9.0%
of all page views on the Internet are visits to various search sites, including multi-
media searches and searches of databases; 8.9% are direct referrals from searches;
and another 3.5% are indirect referrals, resulting in a total of 21.4% of overall page
views that are based on search.
Searching now supports a wide range of activities on the Internet. Whereas
early use of web search engines concentrated on nding static data on a restricted
range of topics, current information on the Internet is constantly changing and is
useful for almost any activity or interest. A survey conducted by Careerbuilder.
com in 2006 found that one in four employers used web searches to screen poten-
tial employees, and more than half the managers interviewed decided against hir-
ing individuals after investigating their online activities. As shown in Figure13.1,
people now use search applications to retrieve information about very specic
objects like persons, products, events, and places. is is not surprising because the
Internet is now used actively and dynamically to publish information relevant to
what is going on around us. e Internet responds faster to events than traditional
news channels, allows a wider range of opinions and perspectives to be published,
encourages communication and discussion, and oers almost innite amounts of
information.
At the same time, enterprises also observe the increasing importance of good
search facilities for managing their internal activities and resources. To handle the
13.5 Querying Approaches ...............................................................................357
13.5.1 Query Disambiguation .................................................................357
13.5.2 Controlled Semantic Querying .................................................... 360
13.5.3 Semantic Query Reformulation ................................................... 360
13.5.4 Syntactic Query Reformulation ....................................................362
13.5.5 Complex Constraint Queries ........................................................363
13.6 Results ..................................................................................................... 364
13.6.1 Metadata ...................................................................................... 364
13.6.2 Conceptual Summarization ..........................................................365
13.7 Navigation .............................................................................................. 366
13.7.1 Hierarchical Renement .............................................................. 366
13.7.2 Faceted Search ..............................................................................367
13.7.3 Ontology Rules and Navigators ....................................................367
13.8 Temporal Aspects of Search .....................................................................369
13.9 Conclusions ..............................................................................................374
References .........................................................................................................375