Chapter 1: The Three Stages of Virtual Team Development
Chapter 2: Setting Up Your Virtual Team
Chapter 3: Context Communication: Definitions and Challenges
Chapter 4: Developing Accountability in a Virtual World
Chapter 5: Defusing Conflict and Overcoming Roadblocks
Chapter 6: Getting Deliverables Out the Door
Chapter 7: Cross-Cultural Communications and Virtual Teams
Chapter 8: Virtual Teams and the Future
Appendix: The Eight Characteristics of High-Performing Virtual Teams