- About This E-Book
- Title Page
- Copyright Page
- About the Authors
- About the Technical Reviewer
- Dedication
- Acknowledgments
- Contents at a Glance
- Contents
- We Want to Hear from You!
- Reader Services
- Introduction
- Day 31. BIOS/UEFI Settings
- Day 30. Motherboard Components
- Day 29. PC Component Installation, Part 1
- Day 28. PC Component Installation, Part 2
- Day 27. Peripheral Devices and Connectors
- Day 26. Printer Installation
- CompTIA A+ 220-901 Exam Topics
- Key Topics
- Selecting a Printer
- Installing Printers
- Installing Multifunction Printers for SOHO
- Printer Drivers
- Configuring the Printer
- Local Connections
- Network Printer Installation
- Wireless Printing
- Cloud Printing/Remote Printing
- Apple Printing
- Secure Printing
- Study Resources
- Day 25. Printer Technologies and Maintenance
- Day 24. Network Cabling
- Day 23. IP Addressing
- Day 22. Ports and Protocols
- Day 21. SOHO Router Installation
- Day 20. Network Devices and Internet Connections
- Day 19. Laptop Components and Features
- Day 18. Mobile Device Components and Features
- Day 17. Hardware Troubleshooting, Part 1
- Day 16. Network Troubleshooting and Tools
- Day 15. Hardware Troubleshooting, Part 2
- Day 14. Windows Installation
- Day 13. Windows Tools
- Day 12. Windows Networking and Maintenance
- Day 11. Mac and Linux Operating Systems
- Day 10. Client-side Virtualization and Cloud Concepts
- Day 9. Network Services
- Day 8. Mobile Operating Systems Management
- Day 7. Security Threat Prevention
- Day 6. User Access, Device Security, and Data Disposal
- Day 5. SOHO Security Implementation
- Day 4. PC Operating System and Security Troubleshooting
- Day 3. Mobile OS and Security Troubleshooting
- Day 2. Safety and Environmental Procedures
- Day 1. Professionalism and Troubleshooting Methodology
- CompTIA A+ 220-902 Exam Topics
- Key Topics
- Proper Communication Techniques
- Applying the Troubleshooting Theory
- Step 1—Identify the Problem
- Step 2—Establish a Theory of Probable Cause (Question the Obvious)
- Step 3—Test the Theory to Determine Cause
- Step 4—Establish a Plan of Action to Resolve the Problem and Implement the Solution
- Step 5—Verify Full System Functionality and Implement Preventive Measures
- Step 6—Document Findings, Actions, and Outcomes
- Study Resources
- Exam Day
- Post-Exam Information
- Index
- Code Snippets
Dedication
Laura Schuster: This book is dedicated to my husband Craig, who has always supported my efforts and tolerated my crazy personality.
Dave Holzinger: I would like to dedicate this book to my wife Jacqueline, without whom I would not be in this field. She pushes me to succeed and always has my back.
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