Day 14. Windows Installation

CompTIA A+ 220-902 Exam Topics

Image Objective 1.1: Compare and contrast various features and requirements of Microsoft Operating Systems (Windows Vista, Windows 7, Windows 8, and Windows 8.1).

Image Objective 1.2: Given a scenario, install Windows PC operating systems using appropriate methods.

Key Topics

Today we will cover installing and upgrading the Windows Vista, Windows 7, Windows 8, and Windows 8.1 operating systems (OSes). We also will be comparing and contrasting the features and requirements of these operating systems. Although Windows 10 is now available, it is not part of the 220-902 exam. Because OS X and Linux are part of the exam, installation and disk management methods also will be covered.

Windows Features

The job of the OS is to communicate with the hardware and the user. Each OS has its own requirements for hardware and software, and each OS has its own features, functionality, and interfaces.

Windows Vista/Windows 7 Features

Table 14-1 is a list of features introduced in the Windows Vista and Windows 7 OSes. Many of them are available in later versions of Windows OSes as well.

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Table 14-1 Features and Descriptions Introduced in Windows Vista/Windows 7

Windows 8/8.1 Features

Table 14-2 is a list of features introduced in the Windows 8 and 8.1 OSes.

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Table 14-2 Windows 8 and 8.1 Features and Descriptions

Image Activity 14-1: Select Which Windows Version Introduced a Given Feature

Refer to the Digital Study Guide to complete this activity.

64-bit Versus 32-bit Operating Systems

Looking at the way a computer processor handles information helps to understand the difference between a 32-bit OS and a 64-bit OS. A 64-bit version can handle much larger amounts of memory because of the size of the CPU’s register. A CPU with a 32-bit register can access only 4 GB of RAM, whereas a 64-bit OS can theoretically support up to 192 GB of RAM, plus have greater efficiency and speed.

When looking at a 32-bit versus a 64-bit OS, it is important to consider the following rules regarding installations and upgrades:

Image 32-bit versions of Windows cannot be upgraded to 64-bit versions.

Image 32-bit or 64-bit versions of Windows can be installed on a computer with a 64-bit processor.

Image A 32-bit processor can accept only a 32-bit version of Windows.

To check the version of Windows Vista and Windows 7, right-click Computer in the Start menu and then select Properties. To check Windows 8/8.1, swipe from the right edge of the Start screen, select Search, type system, and then tap or click Settings. Most programs designed for 32-bit will work on 64-bit, with the exception of device drivers. Device drivers must match the OS type.

File Structure and Paths

Almost every OS has some type of a file system, with some having more than one. Each file system is usually organized in an upside-down tree pattern with the root at the top represented by the drive letter or name. Under the root are folders, subfolders, and so on. The path to get to a specific file or folder follows the tree down starting with the drive letter and ending up wherever the file happens to be located.

Windows provides a utility called Windows Explorer in Vista/7 and File Explorer in 8/8.1. The syntax for the File Explorer program would show the path to a folder like this: Local Disk (C:) > Users > Username > Downloads. If using a path at the command-line interface, this would read: C:UsersUsernameDownloads.

When working in Windows, the locations of the following files are important to technicians:

Image Program files—When installing 64-bit editions of Windows, two folders are created to hold program files. One is for the 32-bit programs, Program Files (X86), and the other is the Program Files folder that holds 64-bit programs.

Image Personal documents—Under the Users folder is a folder with the login name of every user who is added to the system. Each of these folders contains a set of subfolders that hold information for that specific user. The most common are

Image C:UsersUsernameDesktop—Anything stored on the user’s Desktop.

Image C:UsersUsernameDocuments—The user’s Documents folder.

Image C:UsersUsernameDownloads—Most commonly used download folder for browsers and other programs

Image C:UsersUsernameMusic—A common location used to hold music files such as .mp3, .wav, and others

Image C:UsersUsernamePictures—A common location used to hold picture files such as .png, .gif, .jpg, and others

Image C:UsersUsernameVideos—A common location used to hold video files

On a Mac OS X system, the Finder utility is used to view and maintain files and folders. Each user in OS X has his/her own User folder that holds the same type of files and folders Windows provides.

With OS X, you also have the Spotlight utility that can help find files and folders. Spotlight will search for files, folders, e-mails, apps, music, printers, as well as other computers. It will also search online using search engines. On a Linux machine the only difference would be a Home folder rather than a user folder.

Installing Windows

A Windows installation first begins with booting to the installation media (locally or over a network) and then making configuration selections. After that is done, the extraction and creation of the files and folders to the hard drive takes place.

For a clean install, partitioning unallocated drive space is available after Windows has detected and loaded the disk drivers. You can select the entire available space or use only a portion and deal with the unallocated space once Windows has been installed. After this, the rest of the installation is accomplished by extracting the files to the hard drive.

Configuration Settings

Each version of the Windows OSes since Vista requires similar settings to be configured. After booting and the loading of the installation files, Windows will verify the language, time, currency format, and keyboard or input method. It then asks whether this is an install or a repair. Next, you will enter the product key and agree to the licensing.

At this point, you should see a graphical version of your hard drive. This phase of Setup has two options: refresh, in which a view of partitions and disks available is displayed, and load driver, in which if you are using an advanced controller you might need to load a third-party driver you need to use. This is also where you can create a new partition, extend it, and format it, or you can work with existing partitions to delete or extend them.

The next phase will configure and personalize the OS. It requests a username and password. Then, it asks for a computer name. Each computer name on a network should be unique. Next, set up how you want automatic updates to be handled, the date and time settings, and finally the network settings.

When the installation is finished and the OS is loaded, double-check that the network is connected and running. In Windows each of the following networking location settings implements a higher level of security: Home, Work, and Public. Home and Work are considered private connections, whereas Public is considered open and available to others. Usually this means it is available online. Once in the OS, specific networking configurations are made. For example, you might need to set TCP/IP settings, select a Domain or a Workgroup network, join a Homegroup, or connect to a wireless network using the proper Service Set Identifier (SSID) and authentication information. Finally, you will need to configure file and printer sharing if necessary.

Installation Options

Windows installation can be accomplished by booting not only from a DVD, but also from a USB device, FireWire, eSATA, or Thunderbolt port and from a network drive. There are a variety of ways to install over a network including using Windows Deployment Services through Windows Server or using a Preboot Execution Environment (PXE) where the computer is booted from the NIC. Creating a network share and copying the Windows setup files into the shared folder is another way to install over a network.

The Windows System Image Manager creates and manages unattended Windows Setup answer XML-based files in a GUI environment. It is part of the Windows Automated Installation Kit (AIK), which is downloaded from Microsoft.

A hidden partition can be considered a possibility for installing Windows. It usually contains a factory image of the Windows installation for recovery purposes. To access it, read the computer documentation.

The PXE uses the following protocols to boot from a network location: TCP/IP, DHCP, and DNS. To enable, configure the NIC for PXE settings in the BIOS/UEFI settings. If these settings do not exist, the NIC probably does not support this option.

Multiboot installations have two or more OSes on the same hard drive, although only one can be booted at a time. A small menu appears at boot allowing the user to choose which OS to boot into. The Boot Configuration Data (BCD) file contains the multiboot information. With the advent of virtual machines, multiboot scenarios are not as popular any longer. For OS X, the Boot Camp program provides a way to load Microsoft Windows on an Intel-based Macintosh computer. The Boot Camp Assistant can be used to guide you through the installation process.

Hardware Requirements

Before deciding on which edition of an OS to select, look at the hardware requirements. To determine whether the hardware you are using is compatible with the version of the OS selected, Microsoft has provided the Windows Upgrade Advisor—also known as the Windows Upgrade OS Advisor—for each version of Windows. It scans the current hardware to determine that the hardware meets the minimum requirements.

Table 14-3 contains the minimum hardware requirements for the Microsoft OS versions covered in the CompTIA A+ 220-902 exam:

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Table 14-3 Minimum Hardware Requirements for Windows Vista, Windows 7, and Windows 8/8.1

Upgrade Installations

An upgrade typically installs on top of the older system. This provides a way to keep previous personal settings. An upgrade also costs less than purchasing a full version of the latest OS from Microsoft.

Some upgrade paths enable users to keep Windows settings, personal files, and applications, but most require a clean install. The exam may refer to an upgrade as an in-place upgrade, while installing to an empty hard drive or newly created partition is called a clean installation. An in-place upgrade is performed while in the older OS by inserting the installation media and running the Setup program.

Migration Tools

Windows Easy Transfer program enables users to copy settings and data from one computer to another when upgrading from one version of Windows to another. Transfers can be for a single user or for all users on the systems. All files and settings are saved as a single .MIG file (Migration Store). Transfers include user accounts, files and folders, e-mail messages, settings and contacts, photos, videos, music, program data files, settings, and Internet settings.

User State Migration Tool (usmt.exe) is a command-line tool that is used to copy settings and data from one or more computers. It can be downloaded from Microsoft’s website. It also is included in the Windows Assessment and Deployment Kit (Windows ADK) for Windows 8 and newer versions.

Two different tools are used with USMT. scanstate.exe saves the files and settings on a computer (known as the user state), and loadstate.exe transfers the files to the new computer.

Windows Vista Installs

The installation process for Vista provides a screen that installs the OS and enables access to the repair tools. A product key provides access to the correct edition, although every Windows installation disc contains all the available editions within a version. Leaving the product ID blank provides a 30-day grace period.

Multiple websites and system analysis tools are available to determine whether a system’s hardware will be compatible with Vista. These include the System Information tool. Table 14-4 compares the features included in the different editions of Vista.

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Table 14-4 Windows Vista Editions/Features Comparison

Upgrading to Vista requires Windows XP, which is no longer supported by Microsoft. Table 14-5 shows the upgrade paths for moving from Windows XP to Vista. Remember that a 32-bit system cannot be upgraded to a 64-bit system.

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Table 14-5 Windows XP to Windows Vista Upgrade Paths

Windows 7 Installs

Windows 7 can be installed from a DVD install disc or can be downloaded as an ISO file and installed from a USB flash drive after it has been extracted. It also can be installed from a previously made System Restore image or by cloning a drive image of another similar system. Table 14-6 compares the features available in the various versions of Windows 7.

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Table 14-6 Windows 7 Edition Features Comparison

Upgrade installations are performed similar to a clean installation process. The settings, applications, and user files from the version being upgraded can be carried over to the new version. To determine whether a system meets the Windows 7 requirements, use the Windows Upgrade Advisor. The Upgrade Advisor can be run prior to installation to scan your hardware, devices, and installed programs for known compatibility issues. It will give you guidance on resolving issues and recommendations on how to prepare your machine before upgrading it.

Vista needs Service Pack 1 or 2 installed before it can be upgraded to Windows 7. Upgrade paths are shown in Table 14-7.

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Table 14-7 Windows Vista to Windows 7 Upgrade Paths

Note that just as with any other version of Windows, a 32-bit version cannot be directly upgraded to a 64-bit version. An Anytime Upgrade refers to upgrading from one version of an OS to the same version, but one with more functions such as Professional to Ultimate.

Windows 8 and 8.1 Installs

The same installation tasks available in Vista and Windows 7 are also found in Windows 8 and 8.1. If installing Windows 8 or 8.1 on a Windows 7-based computer, you will want to first update the UEFI or BIOS to the latest version. Windows 8 and 8.1 also come in a 64-bit and a 32-bit version.

The Windows 8 version is also called Core and is the edition aimed at the home market. The professional version of Windows 8 is called Windows 8 Pro. It is designed for the business and organization user. Additionally, an RT version (32-bit ARM) of Windows 8 is available, but only preinstalled on tablet devices.

Windows 8.1 comes in three versions called Basic, Pro, and Enterprise. The Basic Edition is intended for home users because it contains just the core features and no business features. Windows 8.1 Pro is designed for small to medium-sized businesses and provides the ability to join a corporate domain as well as other networking features. Enterprise contains business premium features, including Windows Software Assurance, Windows To Go, AppLocker, and other advanced networking features.

Windows 8 supports clean installs, in-place upgrades, and migrations. The migration option is where Setup backs up your settings and your data first and then does a clean install of Windows. It then applies the settings and/or data to the new version. Windows 8 does not support all these options in all circumstances. If you run Windows 8 within previously supported versions of Windows, the choice of what to keep occurs after you agree to the license agreement. Table 14-8 provides a comparison of the Windows 8 editions and its features.

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Table 14-8 Windows 8 Editions/Features Comparison

Because Windows 8.1 is an upgrade to Windows 8, it did not introduce many new capabilities but did provide better functionality, updates, fixes, and tweaks. The Start Button was brought back, and the ability to boot to the Desktop, better searching capabilities, the ability to show more than one app on the screen at a time, and better organization and customization options were added. It also now provides support for 3D printers.

Upgrading to Windows 8 or 8.1 from Windows Vista or 7 is relatively easy. An Upgrade Assistant provides a report on the hardware compatibility and asks what you want to keep in terms of settings and data. The Windows Installation Media Creation Tool can be downloaded from Microsoft to create Windows 8.1 OS media. If upgrading from XP or Vista, Windows 8 requires installation media. Table 14-9 shows the upgrade paths to Windows 8.

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Table 14-9 Windows 8 Upgrade Paths

Upgrading to Windows 8.1 is available through the Windows Store, although you cannot change editions. To get a different edition, you must purchase the media. Table 14-10 shows the upgrade path from Windows 8 to Windows 8.1

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Table 14-10 Windows 8 to Windows 8.1 Upgrade Paths

Image Activity 14-2: Check Mark the Correct Upgrade Paths

Refer to the Digital Study Guide to complete this activity.

Partitioning the Drive

During the installation process, the OS sets up the hard drive for the file system. There are three steps to preparing a drive for data. The first step is to partition the drive. This means you are setting up the parameters that tell the drive how big it can be. Usually it will start with the drive letter C. The next step is to make one of the partitions active or bootable so the OS can be loaded.

After the drive is partitioned, it needs to be formatted. During installation, this happens relatively quickly in the background. Formatting the disk creates an internal address table that it uses to locate and store information.

After installation, the Disk Management tool is used for analyzing and configuring partitions and volumes as well as adding more drives. It can be found under Computer Management in the Control Panel.

A Windows storage type that contains partitions and logical drives that are then formatted with a file system is called a basic disk. The concept of basic disks started in the MS-DOS OS and still uses the same Master Boot Record (MBR) partition style. You can create and delete primary and extended partitions using the Disk Management tool. You also can create and delete logical drives within an extended partition and format a partition, as well as mark it as active so the OS can be installed on it.

GPT Versus MBR Partitions

After years of using the MBR partitioning method, Microsoft has moved to an improved method of storing data. The MBR cannot manage drives larger than 2 TB or with more than four partitions. It is a very small table and executable code that locates each partition, including the boot partition.

The GUID partition table (GPT) was originally used in Linux file systems. It can be booted only with the new UEFI, which replaced the BIOS. It is a table that provides a GUID for every partition on a drive. The GPT stores multiple copies of this data across the disk so it is easier to recover from corruption or accidental deletion. It also can support an unlimited amount of partitions with the OSes being the limiting factor (128 partition limit for Windows).

Volumes, Partitions, and Logical Drives

After installation, the Disk Management utility can be used to make changes, initialize disks, or analyze and configure hard drives. From this utility, you can create volumes, partitions, and logical drives. Windows 7 and later refer to these as volumes, whereas Vista and earlier Windows versions refer to them as partitions and logical drives. No matter what they are called, it refers to the same thing—a logical setting that separates a drive from other drives or splits a drive into separate areas by assigning a name or drive letter to make it unique.

Restrictions and rules for BIOS-based MBR partitions require that a primary partition is the first partition on the drive. A secondary partition, perhaps a second drive, is considered an extended partition. An extended partition can contain logical partitions that also can receive drive letters. A volume can be extended, shrunk, or split. You can have up to four primary partitions, or three primary and one extended partition. Figure 14-1 shows the Disk Management utility with a drive separated into primary partitions and extended partitions and notes which are logical drives.

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Figure 14-1 Primary and Extended Partitions in Disk Management

A volume is any logical space among one or more drives that receives a drive letter. Volumes can be folders or files within a disk or a partition itself. Regular partitions on a basic drive are called simple volumes. This makes it difficult to keep the two terms straight. You can create a new volume by clicking any unallocated space in the Disk Management utility.

You can use the Disk Management program to view the status of the drives. Some of the other options that can be performed on hard drives using this utility are listed here:

Image Initialize a new drive to make it accessible.

Image Create a volume, partitions, and logical drives.

Image Format drives.

Image Make a partition active.

Image Extend or shrink volumes.

Image Convert basic disks to dynamic.

The reason to convert basic disks to dynamic is to support a type of RAID volume for a more secure environment. To do this, the disk must be first converted to a dynamic disk. Figure 14-2 shows how to create a new simple volume on unallocated space.

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Figure 14-2 Converting to Dynamic Disk Using Disk Management

Linux handles volumes with the Logical Volume Manager or the Enterprise Volume Management System. OS X comes with the Disk Utility for viewing and managing the drives. It also provides the ability to create disk images and burn DVDs and CDs.

Image Activity 14-3: Select Which Statements Regarding

Refer to the Digital Study Guide to complete this activity.

File System Types and Formatting

The final necessary part of preparing a drive for use is to format the drive with the file system. Formatting is a method of preparing the storage medium for the file system by creating internal address tables it uses to locate information. Formatting completed by a user is considered high-level formatting. A low-level format is performed by the manufacturer before purchasing the drive.

When formatting a drive that has data on it, know that a reformat does not erase data on the drive—just the address tables. The data can be retrieved until it is overwritten. Options for formatting include creating a volume label, setting an allocation unit size (default is best), and performing a quick format. A quick format will not check a drive for bad sectors. A full format checks each sector on the drive, and any bad sectors are marked as unusable.

The File Allocation Table (FAT) file system has been around for years. Each of the FAT versions uses a table to identify the location of files on the drive based on clusters. The FAT file system is used only with older versions of the Microsoft OSes such as Windows XP and earlier. It can still be used with flash drives, but for the most part NTFS is the most widely used file system for Microsoft OSes. See Table 14-11 for a listing of FAT file system versions and their capabilities.

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Table 14-11 FAT File System Comparison

exFAT was developed for flash drives. It was designed to overcome FAT32 size limitations but not to include a lot of the overhead typically seen with files systems such as NTFS. OS X and Linux both can use the exFAT file system. A Mac will actually recognize an NTFS partition as exFAT. Linux requires the installation of an update to read and write to an exFAT system.

NTFS is a secure system and the best choice to use for newer OSes. It uses a FAT called the master file table (MFT). It keeps a backup copy of the table in the middle of the drive. Beginning with Windows 7, NTFS is a requirement.

Theoretically, NTFS can support up to 16 TB partitions if the cluster size is set to 4 KB. If the cluster size is set to 64 KB, drives up to 256 TB can be supported. The limiting factor is the partition table. Industry standards limit some systems to 232 sectors, or 2 TB, on MBR-based drives.

NTFS provides many features that previous versions of the file system cannot address. NTFS features and capabilities include the following:

Image Permissions—Assign permissions, such as modify, read and execute, and read and write, to control access to files; and for folders an additional permission is list folder contents

Image Encryption—Encryption with the Encrypting File System (EFS)

Image Compression—Provides more space on the hard drive; know that you cannot compress and encrypt at the same time

Image Larger Volumes—Up to 2 TB on MBR drives or 256 TB on GPT drives that use UEFI instead of the BIOS

Image Efficiency—Uses clusters more efficiently than FAT

Image Built-in fault tolerance—Can detect and recover from disk-related errors without user intervention

In version 3.0 of NTFS, Microsoft introduced a feature that provided file system–level encryption. By right-clicking a file or folder and selecting encryption, the Encrypting File System (EFS) is enabled. This enables files to be transparently encrypted using advanced cryptographic algorithms. If another computer does not have the appropriate key, the files cannot be read or accessed.

The compact disk file system (CDFS) is a file extension that came from the Linux world. It exports all tracks and boot images on a CD as normal files. In Windows, it is used as the driver for CD-ROM players.

Linux File Systems

The network file system (NFS) originally was developed by Sun Microsystems and lets a user on a client machine access files on a server. NFS can be mounted as a portion of a file system or loaded as the file system. It is the most prominent file system used in the Linux OSes.

The file system Fourth Extended File system (ext4) is used in most Linux distributions. The ext4 file system supports volumes up to 1 EB (exabyte) with file sizes up to 16 TB. Older distributions used earlier versions such as ext2 and ext3. It can read and write to the Windows file systems, including NTFS.

Mac OS X File Systems

Macintosh File System (MFS) was the original Apple Macintosh file system, and the hierarchical file system (HFS) was considered the primary file system format used on the Mac until OS 8.1, when it was replaced by HFS Plus. HFS+ is the preferred file system used on Mac OS X. It supports journaling, disk quotas, Finder information in metadata, encodings, hard and symbolic links, aliases, and hiding file extensions.

Image Activity 14-4: Select Which File System Matches the Description

Refer to the Digital Study Guide to complete this activity.

Other Installation Configuration Concerns

Sometimes you might need to get third-party drivers for hardware not supported by the OS. The manufacturer’s website is the best location for finding these drivers. Even if a device comes with drivers, you should always check the manufacturer’s website for the latest versions that match your OS.

During the installation, the time, date, region, and language settings are requested. In Windows 8, you can change the format of numbers, currencies, dates, and time after the installation by using the Region tool. Use the Language tool to change or install an additional language. In Windows 7 and Vista, these two tools are combined into one called the Regional and Language tool. Figure 14-3 shows the Windows 8 Region tool.

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Figure 14-3 Windows 8 Region Tool

To keep the OS running smoothly, it is not only important to install the latest drivers for any devices that have been installed, but to keep any software updated as well. The OS also will need to be updated regularly to protect it from any exploitations and to fix any errors. To ensure that these items are kept up-to-date, create a software maintenance schedule and regularly review and install updates.

Some computers have a hidden partition installed on the hard drive that contains a recovery image that can be used to restore the computer after a crash. It is hidden from the user and requires a special key or key combination used during bootup to access it. Of course, if the hard drive is damaged, the recovery partition will not be able to recover the OS.

Study Resources

For today’s exam topics, refer to the following resources for more study.

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