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Dealing with Difficult People (HBR Emotional Intelligence Series)
Author Amy Gallo , Holly Weeks , Mark Gerzon , Tony Schwartz , Harvard Business Review
Learn how to deal with difficult colleagues and clients.At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And ....
Release Date 2018/04 -
Author Robert J. Thomas , Warren G. Bennis , Tony Schwartz , Martin E.P. Seligman , Harvard
Come back from every setback a stronger and better leaderIf you read nothing else on mental toughness, read these ten articles by experts in the field. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important....
Release Date 2017/12