Working Smarter with Microsoft Outlook

Supercharge your office and personal productivity with expert Outlook tips and techniques

Staci Warne

BIRMINGHAM—MUMBAI

Working Smarter with Microsoft Outlook

Copyright © 2022 Packt Publishing

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Packt Publishing has endeavored to provide trademark information about all of the companies and products mentioned in this book by the appropriate use of capitals. However, Packt Publishing cannot guarantee the accuracy of this information.

Group Product Manager: Alok Dhuri

Publishing Product Manager: Alok Dhuri

Senior Editor: Ruvika Rao

Content Development Editor: Urvi Shah

Technical Editor: Maran Fernandes

Copy Editor: Safis Editing

Language Support Editor: Safis Editing

Project Coordinator: Deeksha Thakkar

Proofreader: Safis Editing

Indexer: Tejal Daruwale Soni

Production Designer: Prashant Ghare

Marketing Coordinator: Deepak Kumar and Rayyan Khan

Business Development Executive: Puneet Kaur

First published: July 2022

Production reference: 1150722

Published by Packt Publishing Ltd.

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To my children, Alicia and Matt, for being my greatest teachers. The two of you have taught me more about life, relationships, and unconditional love than I could ever teach you. May you always follow your dreams, and when life gives you a rainy day, I hope you will choose to jump in the puddles and then take the time to watch for the rainbows that will magically appear after the rain.

– Staci Warne

Contributors

About the author

Staci Warne is a Microsoft Certified Trainer (MCT) with over 25 years of experience in training technology skills to individuals at all skill levels. She obtained her MCT certification in 2008, became a Microsoft Partner in 2015, and obtained her Project Management Professional certification in 2022. Staci holds an array of other certifications, including Microsoft Certified Professional (MCP), Microsoft Office Master Instructor, Ic3 Internet and Core instructor, Google GAIC, and Google Ads. She has been a financial analyst and lead technology trainer for the Federal Reserve Bank, and the lead trainer at CompUSA. While providing quality training to thousands of professionals in all industries, her biggest joy in the classroom comes from seeing students have those “Aha!” moments learning about a new tool.

I want to thank the people who have been close to me and supported me, especially my husband Jeff, and children, Alicia and Matt. The writing of this book has taken precious time away from me being with you, and I am looking forward to scheduling more time with you now that it has been completed.

I would also like to thank the incredible team at Packt and the talented reviewers that have helped bring this project to completion. You have all displayed true professionalism, along with a collaborative working effort throughout the various stages of this process. I would especially like to acknowledge Alok Dhuri (group and publishing manager); your working ethic is impeccable and your organizational skills have saved me several times. I appreciate the patience and leadership that you provided to me; you are a true ninja! Thank you, Ruvika Rao (senior editor), for showing me how this process works; you held my hand from the beginning and stepped in to explain and take over the process as needed. I appreciate you helping me whenever needed, without me asking or even knowing what I needed. Thank you, Urvi Shah (content development editor), for the countless edits you suggested to me. I have no words to describe what your humor and friendship have meant to me. You have made me a better writer and given me so many suggestions to improve and clarify the writings in this book. I don’t know how you kept all the topics you are working on together and didn’t skip a beat when editing and working with me. Thank you, Deeksha Thakkar (project coordinator), for making sure everything was running smoothly across all time zones and encouraging me to set realistic deadlines; you graciously rescheduled them as I failed to meet them. You were always right there to push for a new deadline with no judgment, and I am truly grateful. I would like to give a final thank you to the reviewers, Leza Bissell Wood and Mark Hopwood, for their time, patience, and support; to the rest of the Packt staff, Tejal Daruwale Soni (indexer) and Prashant Ghare (production designer); and to Safis Editing (copy and language support editor), among others, that have worked hard throughout this process to make this book a reality.

About the reviewers

Leza Bissell Wood is a Microsoft Certified Trainer (MCT), Modern Classroom Certified Trainer (MCCT), Microsoft Office Specialist (MOS) Expert, and adult learning specialist. She is an accomplished professional capable of understanding business needs and addressing those needs using training solutions that include proven adult learning techniques. 

Leza’s area of software expertise is in the Microsoft Office Suite of products: Excel, Access, Word, PowerPoint, Outlook, OneNote, Publisher, Power BI, and more. 

Leza has a Bachelor of Science degree in business, management, and economics with a concentration in training and development from SUNY Empire State College. 

Mark Hopwood has worked in the software industry for over 30 years in many different roles, including engineering, testing, support, and project management. Over 15 years of that was working for Microsoft in the Outlook team, and the remainder has been in multiple other divisions at Microsoft, including Windows, SharePoint, and other Microsoft Office products. In each role, Mark’s top priority is to always bring a customer focus and passion to delight the user.