Dedicated to my wife, Marlene, and daughters, Anna and Sonja, who put up with me going on and on about this project, to many wonderful managers and some perhaps not so wonderful who I have learned from, and to my teams who I have learned from. I am grateful for the advice, insights, collaboration and encouragement from many wise friends and colleagues, not just about this book and the ideas within it but throughout my career. Finally, as a man of faith I have been energized by the fundamental hope that we can and should work to make the world a little better during our time here. Management and leadership can be part of that journey, and this book is part of mine.