Contents
1 Employee Selection: How Do I Find, Attract, and Select the Best?
Preemployment Testing and Screening
2 HR Policies: Why Do We Need Them and What Should They Look Like?
3 Performance Management: How Do I Evaluate Performance and Conduct Meaningful Performance Reviews?
Developing a Performance-Management System
The Performance-Appraisal Process
Conducting the Performance Appraisal
Fostering Effective Workplace Communication
Structuring Reward and Recognition Programs
Providing Meaningful Career Growth
When Employees Leave: Conducting the Exit Interview
5 Compensation: How Should Employees Be Paid?
Variable Pay: Bonuses and Incentives
6 Benefits: What Makes a Benefits Package Competitive?
Legally Required Insurance Programs
Benefits That Provide Economic Security
Benefit Days: Holidays, Vacation, and Sick Days
7 Regulatory Issues: What Are the Major Employment Laws and How Do I Comply with Them?
Laws Prohibiting Discriminatory Practices
The Family and Medical Leave Act
Occupational Safety and Health Act of 1979
Immigration Reform and Control Act of 1986
8 When Bad Things Happen to Good Employers: How Do I Handle Volatile Workplace Issues?
Electronic Mail, Internet, and Computer Use
Substance Abuse in the Workplace
Monitoring Other Workplace Dishonesty
Conducting Employee Investigations
9 Termination and Discharge: How Do I Fire an Employee Legally and Humanely?
Post-Termination Compensation and Benefits
Other Post-Termination Matters
10 Workforce Reorganizations: How Do I Manage Workforce Size in a Changing Business Climate?