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The HR Answer Book
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The HR Answer Book
by Rebecca MAZIN, Shawn SMITH
The HR Answer Book, 2nd Edition
Cover Page
Title Page
Copyright Page
Contents
Preface
1 Employee Selection: How Do I Find, Attract, and Select the Best?
Finding Your Candidates
Conducting the Interview
Preemployment Testing and Screening
Making the Job Offer
2 HR Policies: Why Do We Need Them and What Should They Look Like?
The Employee Handbook
3 Performance Management: How Do I Evaluate Performance and Conduct Meaningful Performance Reviews?
Developing a Performance-Management System
The Performance-Appraisal Process
Conducting the Performance Appraisal
4 Employee Relations and Retention: How Do I Keep Good Employees and Maintain Working Relationships at All Levels?
Fostering Effective Workplace Communication
Structuring Reward and Recognition Programs
Maintaining Work-Life Balance
Providing Meaningful Career Growth
Resolving Workplace Conflicts
When Employees Leave: Conducting the Exit Interview
5 Compensation: How Should Employees Be Paid?
Wage and Hour Laws
The Compensation System
Variable Pay: Bonuses and Incentives
6 Benefits: What Makes a Benefits Package Competitive?
Legally Required Insurance Programs
Benefits That Provide Economic Security
Benefit Days: Holidays,Vacation, and Sick Days
Health Insurance
Employee Assistance Programs
Retirement Benefits
7 Regulatory Issues: What Are the Major Employment Laws and How Do I Comply with Them?
Laws Prohibiting Discriminatory Practices
The Family and Medical Leave Act
Occupational Safety and Health Act of 1979
Immigration Reform and Control Act of 1986
8 When Bad Things Happen to Good Employers: How Do I Handle Volatile Workplace Issues?
Electronic Mail, Internet, and Computer Use
Violence in the Workplace
Substance Abuse in the Workplace
Monitoring Other Workplace Dishonesty
Conducting Employee Investigations
9 Termination and Discharge: How Do I Fire an Employee Legally and Humanely?
The Termination Process
Post-Termination Compensation and Benefits
Other Post-Termination Matters
10 Workforce Reorganizations: How Do I Manage Workforce Size in a Changing Business Climate?
Acquisitions and Mergers
Economic Challenges
Planning the Layoff
Implementing the Layoff
Considerations for Remaining Workers
Tools and Templates
Index
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Preface
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1 Employee Selection: How Do I Find, Attract, and Select the Best?
The HR Answer Book
Second Edition
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