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Part Two Chasing the Dream of Order
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Part Two Chasing the Dream of Order
by Alan Briskin
Stirring of Soul in the Workplace
Cover Page
Title Page
Copyright Page
Preface
The Soul in Organizations: A Bridge Between Two Worlds
Organizations and the Whole Human Being
Why Should We Care (and Read) About Soul in Organizations?
The Contents of this Book and the Journey of the Soul
The Importance of Telling Stories
Appreciation
Part One Perceiving the Soul
1 The Wilderness Within Ancient Views of the Soul
Seeing with Soul
Ancient Wisdom About the Soul
The Many Voices of the Soul
The Dance of Souls in Organizations
2 Shadows of the Soul Acknowledging the Dark Side of Our Best Intentions
The Soul’s Journey: Ambiguity and Integration
Containing Opposites in Ourselves and in Organizations
Carl Jung and the Exploration of Shadow
Shadow and the Soul in Disarray: An Organizational Case
Steering Through Shadow in Organizations
The Shadow of the Collective
Confronting the Shadow in Ourselves
Collection and Recognition of the Whole
3 The Domination of Souls How Organizations Become Our Keepers
Power and Knowledge
Suppressing What Does Not Fit
The Castle of Conscience
Internalizing the Demands of Authority
The Gaze of Authority in the Modern Organization
Confronting the Machine
The Soul Emergent
Part Two Chasing the Dream of Order
4 When Machines Won the Day Streamlining the Soul to Fit the Industrial Age
Prelude to a Tale
Serving the Machine: Process and Production
Serving the Boss: Engineering Human Souls
Time Is Money: Power in the Workplace
The Tale of Homestead: War in the Workplace
“Those Who Sell Us Their Labor”
5 Enlightenment Born of Fear Frederick Taylor and the Gospel of Efficiency
The Rules of the Game—and Its Limits
Perfecting the Tools
The Logic of Efficiency
A New Zone of Efficiency
The Collective Awe of Technology and Efficiency
Perfecting People: “The First-Class Man”
An Ox Named Schmidt
Upton Sinclair’s Voice of Dissent and Taylor’s Reply
Behind Productivity and Efficiency: Taylor’s Management Assumptions
Postscript: The Dark Night of the Soul
6 Separating Action from Meaning The Legacy of Efficiency
The Soul’s Search for Logos
Work, Jobs, and Meaning
High Performance: The Embodied Soul at Risk
Fit into My Order or Else: Efficiency and Obsolescence
The Renting of Souls
Efficiency and the Search for Meaning
7 The Management of Emotion Elton Mayo and the False Enchantment of Human Relations
The Challenge of Enchantment
Elton Mayo and the Inner Organization
The Individual in the Group: The Birth of Human Relations
Human Relations and the Soul: Managing Feeling in the Workplace
The Illusion of Control: Perceptions of Meaning in the Workplace
The Continuing Dilemma: Reengineering the Soul in the Workplace
Part Three Journeying Toward Meaning, Coherence, and Wholeness
8 Taking Up Our Organizational Roles How We Can Affirm Our Experience at Work
Role, Experience, and Soul
Experience, Awareness, and Change
Assigned Roles and Work Roles
Finding, Making, and Taking a Role
The Organization in the Mind
Experience, Learning, and Meaning
9 Viewing the Whole A Way to Grapple with Contradictions
Thinking About the Whole: Roles and Perspectives in Organizations
Managing Boundaries Inside and Outside the Organization
Internal Focus: The Preserving System Perspective
The Purposeful System: Boundaries and the Environment
Attending to the Whole
Roles, Power, and Authority
Navigating the Turbulence of Complex Systems
10 A Path with Soul Joining Our Inner and Outer Worlds
The Unknowable, the Invisible, and the Uncertain
Uncertainty and Synchronicity
An Inclination for Dialogue and Deep Listening
Communication, Information, and Dialogue
The Soul of the World: A Place of Meaningful Paradox
References
Index
The Author
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3 The Domination of Souls How Organizations Become Our Keepers
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4 When Machines Won the Day Streamlining the Soul to Fit the Industrial Age
Part Two
Chasing the Dream of Order
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